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MAKE IT BETTER EFFICIENT SMARTER EFFECTIVE

2014 BLUE RIDGE

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MAKE IT

MAKE IT BETTEREFFICIENTSMARTEREFFECTIVE

Food for Thought

Our Best Business Asset?Our best business asset isnot our team!the right team!

Questions for Store OpsWho worries about constant turnover?Who worries about team enthusiasm?Who will have enough Guest Advocates to cover the schedule during the busy months?Who has too many Guest Advocates to cover the slow months?

BEST HIRING PRACTICESRequires two managers to be present during interviewGo thru the hiring questions at interviewAfter the interview, have the candidate take the Kiersey personality testMatch personality test and interview responses to needs of storeAnalyze schedule needs for the next 6 months with the schedule requests of candidateBOTH managers must mutually agree on hiring decision

KIERSEY PERSONALITY TESTAs Concrete Cooperators, Guardians speak mostly of their duties and responsibilities, of what they can keep an eye on and take good care of, and they're careful to obey the laws, follow the rules, and respect the rights of others. As Abstract Cooperators, Idealists speak mostly of what they hope for and imagine might be possible for people, and they want to act in good conscience, always trying to reach their goals without compromising their personal code of ethics. As Concrete Utilitarians, Artisans speak mostly about what they see right in front of them, about what they can get their hands on, and they will do whatever works, whatever gives them a quick, effective payoff, even if they have to bend the rules. As Abstract Utilitarians, Rationals speak mostly of what new problems intrigue them and what new solutions they envision, and always pragmatic, they act as efficiently as possible to achieve their objectives, ignoring arbitrary rules and conventions if need be.

KIERSEY PERSONALITY TEST RESULTSGuardian-GaryRational-StevenArtisan-RyanArtisan-MattArtisan-BlairIdealist-JeffIdealist-Alla

ConclusionYou may not have the best team but.

Your Team will work well togetherYou will save moneyTOTAL HOURS IN June, July, August 2013-4,307TOTAL HOURS IN June, July, August 2014-3,224DIFFERENCE-1083 HOURS-roughly $10,830 dollars savedGuardian-GaryRational-StevenArtisan-RyanArtisan-MattArtisan-BlairIdealist-JeffIdealist-AllaGuardian-AP