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2014 National AASHTO Civil Rights Subcommittee Training Symposium Cultivating Stakeholders to Aid in the Implementation of Civil Rights Programs Dr. Audrey L. Andrews April 30, 2014

2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

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Page 1: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

2014 National AASHTO Civil Rights Subcommittee Training Symposium

Cultivating Stakeholders to Aid in the Implementation of Civil Rights Programs

Dr. Audrey L. Andrews

April 30, 2014

Page 2: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

Thank You! • AASHTO and the

Subcommittee on Civil Rights

• MDOT and Dr. Patricia Collins/committee members

• ADOT

• Attendees

• HNTB

Discussion • Quick Quiz

• How can change occur?

• Case study on the HNTB Partners Program

• Answer Questions

Collaboration is our Driver. Opportunity is our Destination

Page 3: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

Quick Quiz 1. The Civil Rights Act was passed in Congress on

June 18, 1960. (True or False)

2. All transportation programs are required to have Title VI programs. (True or False)

3. Stakeholder is a term used to refer to a person who has a financial interest in an outcome of an act, program, or event. (True or False)

4. If a large firm mentors a DWMBE and/or small business, it will be growing its competition. (True or False)

Page 4: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

Cultivating stakeholders to aid in the implementation of civil rights programs

Educate yourself and others

Discover what DWMBE growth means

Understand the programs that are available

Collaborate with others on what is possible

Act on opportunities to use DWMBE talents

Track DWMBE partnerships

Identify, report, and correct violations

Opinions and perceptions count

Necessitate continuous improvement and compliance

Page 5: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

Diversity in Action

Page 6: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

Partners is the embodiment of HNTB’s commitment to maximize opportunity for minorities, women, disadvantaged

and small businesses by partnering, mentoring, and providing the tools for success to our local business partners.

Commitment

Page 7: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

HNTB Partners Program

Page 8: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

Program Priorities

• Build long-term relationships and partnerships

• Present strong teams for project pursuits

• Diversify project teams

• Augment Client SBE/MBE/DBE/WBE Programs

• Promote and support local business development

Page 9: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

Core Principles

1. Long-term Partnering Relationships

2. Enhance the Local Business Environment

3. Corporate Citizenship

Page 10: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

Goals 1. Engage qualified partners to build long-term,

sustainable relationships that enhances both parties ability to win and deliver quality services to clients.

2. Encourage, assist, and provide guidance to partners in the areas of operations, business management, marketing & sales, and human resource management.

3. Provide a forum for open and continuous communication with partners to deepen industry and technical knowledge through best practices.

Page 11: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

Program Start Up

Identify/Select Partner

Partner Orientation

Partners

Kick-off Meeting

Office Orientation WORK PLAN

Partners

Agreement/Plan

Page 12: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

Program Outline Roundtables

Leadership Forums Local/Division Leaders

Brown bags

Monthly Meetings Various topics

Monthly Meetings

Operations Marketing & Sales

Business Management Human Resource Management

Page 13: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

Program Outline Brown bags

Monthly Meetings Various topics

Page 14: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

Brown Bags

• Presented by HNTB or Partner Firm

• Meetings held in HNTB or Partner Firm Office

• Topics range from:

− Projects

− Social Media

− Best Practices

− Scheduling

Page 15: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

Program Outline

Monthly Meetings

Operations Marketing & Sales

Business Management Human Resource Management

Page 16: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

Monthly Meetings

• Operations

• Marketing & Sales

• Business Management

• Human Resource Management

The monthly Partners meetings are a powerful time of sharing best practices

and deepening industry knowledge.

Page 17: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

Operations

• Project Reviews

• Overhead Control

• Work-planning

• Quality Management

• Cash Management

• Accounts Receivable/Billing

Page 18: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

Marketing & Sales

• Client Relationships

• Project Win Plans

• Marketing

• Proposal Development

• Transitioning Wins to Work

• Building a Company Brand

Page 19: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

Business Management

• Contracting

• Project Budgets

• Budget Monitoring

• Document Control

• Project Closeout

“I knew I was making money, but I didn’t know how much I was losing” EJES, Inc.

Page 20: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

Human Resource Management

• Recruitment

• Policies and Procedures

• Training

• Succession Planning

• Professional Development

Page 21: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

Program Calendar Roundtables

Leadership Forums Local/Division Leaders

Page 22: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

Roundtables

• Forum for collaboration with Partner Firm and HNTB Division Management Team

• Discuss Industry Trends

• Discuss Market Opportunities

• Build Relationships at Upper Levels

Page 23: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

Program Evaluation

• Quarterly updates to clients

• Annual presentation to clients

• Reports to clients

• Development Plans

• Annual Evaluations

Page 24: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

Corporate Citizenship

• Maximize opportunity for local businesses

• Build relationships and partnerships

• Partner with local schools and universities

• Business/Community integration

• Voice in community

Page 25: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

DWMBE Compliance and

Administration

• Identify teaming partners

• Administer DWMBE compliance

• Monitor and report DWMBE usage

• Build communication within teams

Page 26: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

Program Benefits

Builds Long-term Relationships

Supports Community Cohesion

Promotes Local Business Development

Creates Competitive & Diverse Teams

Supports Local Economic Tax Base Develops Sustainable

DWMBE Businesses

Enhances Client Services

Supports Diversity

Builds Forum for Communication

Page 27: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

Quiz Answers

1. The Civil Rights Act was passed in Congress on June 18, 1960. (False)

2. All transportation programs are required to have Title VI programs. (False)

3. Stakeholder is a term that refers to a person who has a financial interest in an outcome. (False)

4. If a large firm mentors a DWMBE and/or small business, it will be growing its competition. (False)

Page 28: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

Closing Thoughts

• Partnering and investing in local job creation is a business imperative

• Private Industry needs to lead the effort to support DWMBE and small businesses

• Partnering works for consultants, contractors, and clients

Page 29: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

PARTNERS

Diversity in Action

Page 30: 2014 National AASHTO Civil Rights Subcommittee Training … · 2018-02-09 · business, it will be growing its competition. ... • Client Relationships • Project Win Plans •

Dr. Audrey L. Andrews HNTB Corporation

[email protected] (972) 661-5626