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© 2015 Ipsos. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.
2015 Citizen Satisfaction Survey
Final Report June 16, 2015
Methodology
Between May 8th and 28th, 2015 Ipsos Reid conducted interviews with a representative sample of 300 randomly selected Red Deer residents aged 18 years or older.
Final data were weighted to ensure the age/gender distribution reflects that of the actual population in Red Deer according to the most recent Census data.
Overall results are accurate to within ±5.7 percentage points, 19 times out of 20. The margin of error will be larger for sample subgroups.
Where comparable, this year’s results have been tracked and reported against past surveys to understand how attitudes and priorities have changed and assess the City’s progress in addressing key issues.
2
Issue Agenda
3
15%
11%
11%
9%
7%
6%
5%
6%
5%
4%
5%
22%
18%
15%
12%
9%
7%
7%
6%
6%
4%
4%
9%
18%
6%
Transportation (NET)
Crime (NET)
Municipal Government Services (NET)
Parks, Recreation, and Culture (NET)
Social (NET)
Education (NET)
Growth and Development (NET)
Taxation/Municipal Government Spending (NET)
Economy (NET)
Environment (NET)
Healthcare (NET)
Other (NET)
None
Don't know
First Mention Second Mention
Top-of-Mind Community Issues
Q1. In your view, as a resident of the City of Red Deer, what is the most important issue facing your community, that is the one issue you feel should receive the greatest attention from your local leaders? Are there any other important local issues?
Base: All respondents (n=300) 4
Multiple mentions
Top-of-Mind Community Issues (cont’d)
Top mentions included under the three leading top-of-mind community issues:
Transportation (22% total mentions)
• Roads/streets (8%)
• Traffic congestion (5%)
• Potholes (3%)
Crime (18% total mentions)
• Crime (general) (9%)
• Community safety (3%)
• Policing/law enforcement (2%)
Municipal Government Services (15% total mentions)
• Snow removal (7%)
• Infrastructure (maintain/upgrade) (5%)
5
Tracking Top-of-Mind Community Issues
6
Total Mentions
2006 (n=300)
2008 (n=300)
2011 (n=300)
2012 (n=300)
2013 (n=300)
2014 (n=302)
2015 (n=300)
Transportation (NET) 9% 16% 24% 30% 41% 27% 22%
Crime (NET) 25% 24% 16% 18% 13% 22% 18%
Municipal Government Services (NET) 6% 14% 14% 13% 14% 21% 15%
Parks, Recreation, and Culture (NET) 5% 2% 5% 6% 9% 7% 12%
Social (NET) 27% 20% 10% 8% 11% 13% 9%
Education (NET) 10% 7% 11% 8% 7% 6% 7%
Growth and Development (NET) 12% 8% 4% 5% 5% 2% 7%
Taxation/Municipal Government Spending (NET)
9% 9% 9% 6% 16% 12% 6%
Economy (NET) 1% 4% 4% 4% 3% 5% 6%
Healthcare (NET) 5% 7% 5% 7% 5% 3% 4%
Environment (NET) 2% 5% 3% 4% 1% 1% 4%
Other (NET) 7% 7% 8% 7% 3% 14% 9%
Denotes statistically significant change from 2014 to 2015
Quality of Life
7
Words Used to Describe Red Deer
8 QRD1. What three words do you think best describe Red Deer as a place to live overall?
Base: All respondents (n=300)
Note: includes mentions of 4% or more.
19% 17%
14% 12% 11% 11% 10% 9% 8% 8% 7% 6% 6% 6% 5% 5% 4% 4% 4% 4% 4% 6%
24% 2% 3%
Friendly/ courteousGood city (to live in)
Beautiful (incl. natural setting, scenic)Nice
Good trails/ parksClean
Quiet/ peaceful placeGood family community/ family oriented
Good/ accesible locationSmall city/ 'small town' feel
Green cityRight size city (not too big, not too small)
Lots of amenitiesFun/ entertaining
Prosperous/ developing cityEasy going/ relaxingSafe/ low crime rate
The best/ love living hereConvenient (unspecified)
ActivitiesBusy city/ fast pacedNegative comments
OtherNone
Don't know
Q2. How would you rate the overall quality of life in the City of Red Deer today? Would you say very good, good, poor, or very poor?
Base: All respondents (n=300)
35%
63%
2%
0%
Very good
Good
Poor
Very poor
Overall Quality of Life
Very Good/Good 98%
Very Poor/Poor 2%
2006 (n=300)
2008 (n=300)
2011 (n=300)
2012 (n=300)
2013 (n=300)
2014 (n=302)
2015 (n=300)
Very good/good 97% 95% 97% 98% 97% 98% 98%
Very good 49% 38% 47% 49% 46% 48% 35%
9
Denotes statistically significant change from 2014 to 2015
Change in Quality of Life Past Three Years
22%
55%
18%
5%
Improved
Stay the same
Worsened
Don't know
Q3. And, do you feel that the quality of life in the City of Red Deer in the past three years has improved, stayed the same, or worsened?
Base: All respondents (n=300) 10
2006 (n=300)
2008 (n=300)
2011 (n=300)
2012 (n=300)
2013 (n=300)
2014 (n=302)
2015 (n=300)
Net Score n/a n/a +5 +8 +5 +16 +4
Net Score +4
33%
47%
17%
3%
2014
Denotes statistically significant change from 2014 to 2015
16%
12%
10%
9%
9%
8%
8%
8%
7%
7%
7%
6%
4%
4%
3%
22%
Employment/ job opportunities (incl. higher wages)
Roads
Economic development/ More local business
Growth/ development
Low crime rate/ safe/ improved policing
Good amenities and services
Parks/ trails/ recreation
New/ better homes
More activities/ things to do
Good public transportation
Less traffic
More green spaces/ parks
Demographic changes (greater diversity)
Convenient location/ accessible to everything
Community involvement/ engagement
Other
Q4. Why do you think the quality of life has improved?
Base: Quality has improved (n=66)
Reasons Why Quality of Life has Improved
11
Top Mentions 2014 (n=94)
Growth and development 18%
Employment/ job opportunities (higher wages) 17%
Good amenities and services 12%
It’s improved/ getting better (unspecified) 10%
Demographic changes (greater diversity) 8%
More stores/places for shopping 8%
Parks/trails/recreation 6%
More activities/ things to do 6%
Note: includes mentions of 3% or more.
Q5. Why do you think the quality of life has worsened?
Base: Quality has worsened (n=48*)
Reasons Why Quality of Life has Worsened
12
Note: includes mentions of 2% or more.
*Small base size, interpret with caution.
47%
20%
20%
14%
10%
10%
9%
8%
6%
4%
4%
2%
2%
13%
Crime/ public safety/ policing
Drug use/ abuse
Growth and Development
Poverty/ homelessness
High cost of living
High taxes
Unemployment/ loss of jobs/ low wages
Poor economy
Lack of services
Increase in criminal/ deviant activity (theft)
Negative mentions of staff/ Council
Infrastructure (not maintained/upgraded)
Municipal government spending
Other
Top Mentions 2014 (n=46*)
Crime/ public safety/ policing 38%
Drug use/ abuse 22%
Lack of services 9%
Infrastructure (not maintained/upgraded) 8%
Demographic changes 8%
Increase in criminal/deviant activity (theft) 7%
High cost of living 7%
Attitudes Towards Life in Red Deer
QRD5. Next, I’m going to read you a series of statements that some people have made about Red Deer. Please indicate whether you agree or disagree with each statement using a scale from 1 to 10, where 1 is “completely disagree” and 10 is “completely agree”.
Base: All respondents (n=300) 13
69%
62%
47%
52%
39%
14%
11%
15%
16%
8%
16%
10%
80%
77%
63%
60%
55%
24%
I am proud to be a resident of Red Deer
I am proud to live in my neighbourhood
I feel connected to Red Deer
I know my neighbours by name
I feel connected to my neighhourhood
I am regularly involved in neighbourhood and localcommunity events
Rated 10, 9, or 8 Rated 7
Tracking Attitudes Towards Life in Red Deer
14
Agree (Rated 7, 8, 9 or 10)
2014 (n=302)
2015 (n=300)
I am proud to be a resident of Red Deer 87% 80%
I am proud to live in my neighbourhood 84% 77%
I feel connected to Red Deer 69% 63%
I know my neighbours by name 60% 60%
I feel connected to my neighhourhood 56% 55%
I am regularly involved in neighbourhood and local community events 25% 24%
QRD5. Next, I’m going to read you a series of statements that some people have made about Red Deer. Please indicate whether you agree or disagree with each statement using a scale from 1 to 10, where 1 is “completely disagree” and 10 is “completely agree”.
Base: All respondents
Perceptions of Staff and Council
15
Satisfaction with Municipal Operations
18%
17%
14%
69%
67%
70%
87%
84%
84%
Municipal government, including Counciland Administration as a whole
Administration, excluding Council
Council, excluding Administration
Very Satisfied Somewhat Satisfied
Q6. Taking everything into account, how satisfied are you with the way the City of Red Deer’s…is going about running the community? Are you very satisfied, somewhat satisfied, not very satisfied, or not at all satisfied?
Base: All respondents (n=300) 16
Very/Somewhat Satisfied
2014 (n=302)
2015 (n=300)
Municipal government, including Council and Administration as a whole 84% 87%
Administration, excluding Council 84% 84%
Council, excluding Administration 80% 84%
Satisfaction with Services
17
Overall Satisfaction with City Services
Q7. Please tell me how satisfied you are with each of the following services provided by the City of Red Deer. The first one is the overall level and quality of services provided by the City of Red Deer. Our scale is very satisfied, somewhat satisfied, not very satisfied, or not at all satisfied.
Base: All respondents (n=300)
32%
60%
6%
1%
1%
Very satisfied
Somewhat satisfied
Not very satisfied
Not at all satisfied
Don't know
Satisfied 92%
Not Satisfied 7%
18
2006 (n=300)
2008 (n=300)
2011 (n=300)
2012 (n=300)
2013 (n=300)
2014 (n=302)
2015 (n=300)
Very/somewhat satisfied
98% 91% 94% 93% 93% 95% 92%
Very satisfied 43% 28% 33% 41% 34% 29% 32%
Satisfaction with Specific City Services
51%
47%
33%
26%
20%
40%
42%
48%
42%
40%
91%
89%
81%
68%
60%
Recreational and cultural facilities
Police services
Maintenance, cleaning, and upgrading ofstreets and sidewalks
Traffic management including trafficcalming and improving the flow of traffic
Snow removal
Very Satisfied Somewhat Satisfied
19
Q7. Please tell me how satisfied you are with each of the following services provided by the City of Red Deer. Our scale is very satisfied, somewhat satisfied, not very satisfied, or not at all satisfied.
Base: All respondents (n=300)
Tracking Satisfaction with Specific City Services
20
Very/Somewhat Satisfied
2006 (n=300)
2008 (n=300)
2011 (n=300)
2012 (n=300)
2013 (n=300)
2014 (n=302)
2015 (n=300)
Recreational and cultural facilities n/a n/a 91% 92% 91% 94% 91%
Police services 85% 82% 89% 90% 87% 88% 89%
Maintenance, cleaning, and upgrading of streets and sidewalks n/a n/a 68% 73% 68% 76% 81%
Traffic management including traffic calming and improving the flow of traffic 69% 69% 64% 71% 55% 66% 68%
Snow removal n/a n/a n/a 65% 61% 45% 60%
Q7. Please tell me how satisfied you are with each of the following services provided by the City of Red Deer. Our scale is very satisfied, somewhat satisfied, not very satisfied, or not at all satisfied.
Base: All respondents
Denotes statistically significant change from 2014 to 2015
Financial Planning
21
Value for Taxes
Q8. Thinking about all the programs and services you receive from the City of Red Deer, would you say that overall you get good value or poor value for your tax dollars? (Is that very or fairly good/poor value?)
Base: All respondents (n=300)
16%
67%
11%
5%
1%
Very good value
Fairly good value
Fairly poor value
Very poor value
Don't know
Good Value 83%
Poor Value 16%
22
2006 (n=300)
2008 (n=300)
2011 (n=300)
2012 (n=300)
2013 (n=300)
2014 (n=302)
2015 (n=300)
Very good/ fairly good 91% 80% 86% 84% 83% 84% 83%
Very good 27% 19% 20% 20% 18% 24% 16%
34%
29%
19%
11%
6%
1%
Increase taxes - to maintain services at currentlevels
Increase taxes - to enhance or expand services
Cut services - to maintain current tax level
Cut services - to reduce taxes
None
Don't know
Balancing Taxation and Service Delivery Levels
Q9. Municipal property taxes are the primary way to pay for services provided by the City of Red Deer. Due to the increased cost of maintaining current service levels and infrastructure, the City of Red Deer must balance taxation and service delivery levels. To deal with this situation, which one of the following four options would you most like the City of Red Deer to pursue?
Base: All respondents (n=300)
Increase Taxes 62%*
Cut Services 31%*
23
2006 (n=300)
2008 (n=300)
2011 (n=300)
2012 (n=300)
2013 (n=300)
2014 (n=302)
2015 (n=300)
Increase taxes 59% 48% 51% 53% 54% 60% 62%
Cut services 29% 33% 36% 38% 30% 30% 31%
*Rounding
Communication
24
10%
10%
8%
8%
8%
6%
6%
5%
3%
3%
3%
3%
3%
2%
2%
9%
27%
12%
Community updates/what's new
Roads/transportation/transit
Parks/recreation/arts/culture
Municipal taxes/property taxes/budget
Community planning/land use/new developments
Community events/special events
Snow removal
Municipal services/programs (unspecified)
By-laws (zoning, permits, inspections, licensing, animal control)
Public/Council meetings
Emergency services (police, fire, ambulance)
Environment
Information (unspecified)
Information on Social Programs
City statistics/ programs on (public) safety
Other
None/ nothing
Don't know
Q10. Thinking about your information needs, what kinds of information do you want the City of Red Deer to provide you with? Any others?
Base: All respondents (n=300)
Information Needs
25
2014 Top Mentions (n=302)
Municipal taxes/ property taxes/ budget 10%
Roads/transportation/transit 10%
Community events/special events 9%
Community updates/ what's new 9%
Community planning/land use/new developments 8%
Municipal services/programs 7%
Media mentions 6%
Snow removal 5%
Note: includes mentions of 2% or more.
25%
23%
20%
19%
17%
14%
11%
10%
9%
5%
2%
2%
1%
5%
3%
1%
Newspaper
City website
Social media (Twitter, Facebook)
Radio
Internet (unspecified)
Newsletter/ pamphlet/ flyer/ brochure
TV
Telephone
City meetings (incl. Council meetings, Advisory committees)
Billboards/ signs
Open houses/public consultations
Other
None/ nothing
Don't know
Preferred Methods of Communication
Q11. And what methods would be best for the City of Red Deer to communicate information to you? Any others?
Base: All respondents (n=300) 26
2014 Top Mentions (n=302)
Newspaper 24%
Email 21%
Radio 20%
Social media 14%
Mail 13%
City website 12%
Denotes statistically significant change from 2014 to 2015
Transportation
27
Transportation Means
QRD2. Which of the following means of transportation do you use on a regular basis to travel around Red Deer?
Base: All respondents (n=300) 28
93%
36%
29%
13%
9%
5%
Personal vehicle
Walk
Bicycle
Transit
Taxi
Other
91%
31%
12%
11%
7%
2%
2014 % Yes
Denotes statistically significant change from 2014 to 2015
11%
9%
7%
5%
5%
5%
5%
5%
4%
4%
4%
4%
3%
3%
3%
3%
3%
2%
2%
18%
19%
13%
More bus routes
The transit system is excellent/ good
More scheduled buses
Continue to drive vehicle
Don't use the transit system
Make transit system more user friendly/ convenient
Improve public transit/bus system
More/ improve bike paths
Reduce bus/ taxi fares
Fix the roads
Improve/ dislike current wait time for buses
Improve traffic lights
Remove/ do not add to bike lane/ do not support bike lane
Extended transit hours
Improve sidewalks
Provide safer pedestrian environment
I wouldn't change my method of transportation
Already use transit system
Reduce traffic congestion (improve traffic flow)
Other
Nothing
Don't know
Suggestions for Encouraging Various Means of Transportation
QRD3. The City of Red Deer is interested in your thoughts about getting around Red Deer. What could the City of Red Deer do to encourage you to make use of various means of transportation on a regular basis?
Base: All respondents (n=300) 29
Note: includes mentions of 2% or more.
2014 Top Mentions (n=302)
Continue to drive vehicle 9%
Don’t use the transit system 8%
More scheduled buses 7%
Reduce bus/taxi fares 7%
More bus routes 6%
Make transit system more user friendly 6%
Downtown
30
Downtown Priorities
QRD4. In many cities, the downtown area is a highly desirable place to live, work, and play. Thinking about Red Deer’s downtown, which of the following priorities would you say is the MOST important to making it a desirable place to live, work, and play? Please select your top three choices.
Base: All respondents (n=300) 31
23%
20%
15%
14%
9%
6%
4%
12%
16%
14%
11%
15%
10%
10%
16%
10%
16%
13%
16%
9%
7%
50%*
46%
46%*
38%
40%
25%
21%
9%
More green park spaces
More evening entertainment and dining options
More shopping opportunities outside working hours
Family activities
Festivals and celebrations
More access to local food and products
More outdoor spaces to be around people
Don't know
First Mention Second Mention Third Mention
23%
17%
19%
18%
9%
6%
2%
6%
2014 First
Mention
*Rounding
Citizen Priorities and Expectations
32
Top Three Priorities (Unprompted)
QE1. Thinking about all of the priorities that exist in the City of Red Deer today, please tell me the top three priorities that you feel the City should address over the next 12 months.
Base: All respondents (n=300)
20%
16%
19%
7%
8%
5%
3%
4%
3%
43%
31%
31%
25%
18%
9%
9%
7%
6%
6%
3%
27%
10%
5%
Transportation (NET)
Municipal Government Services (NET)
Crime (NET)
Parks, Recreation, Cultural Facilities or Programs (NET)
Social (NET)
Education (NET)
Economy (NET)
Growth and Developement (NET)
Taxation/Municipal Government Spending (NET)
Environment (NET)
Healthcare (NET)
Other (NET)
None
Don't know
First Mention Other Mentions
33
Top Three Priorities (Unprompted) Tracking
QE1. Thinking about all of the priorities that exist in the City of Red Deer today, please tell me the top three priorities that you feel the City should address over the next 12 months.
Base: All respondents 34
2011 (n=300)
2012 (n=300)
2013 (n=300)
2014 (n=302)
2015 (n=300)
Transportation (NET) 48% 48% 55% 43% 43%
Municipal Government Services (NET) 31% 20% 6% 46% 31%
Crime (NET) 18% 20% 21% 32% 31%
Parks, Recreation, and Culture (NET) 13% 22% 11% 14% 25%
Social (NET) 14% 8% 8% 19% 18%
Economy (NET) 4% 8% 4% 6% 9%
Education (NET) 9% 6% 4% 6% 9%
Growth and Development (NET) 5% 12% 7% 7% 7%
Taxation/Municipal Government Spending (NET)
8% 5% 5% 10% 6%
Environment (NET) 4% 3% 2% 2% 6%
Healthcare (NET) 4% 3% 3% 4% 3%
Other (NET) 15% 12% 4% 23% 27%
Denotes statistically significant change from 2014 to 2015
Rating the Top Three Priorities
QE2. Next, I’d like you to rate these three priorities from most important to least important. Of these three priorities, which one is most important?
Base: Have at least one priority (n=253)
28%
17%
16%
12%
8%
8%
5%
3%
3%
3%
1%
9%
1%
2%
Crime (NET)
Municipal Government Services (NET)
Transportation (NET)
Social (NET)
Parks, Recreation, Cultural Facilities or Programs (NET)
Education (NET)
Economy (NET)
Growth and Developement (NET)
Taxation/Municipal Government Spending (NET)
Environment (NET)
Healthcare (NET)
Other (NET)
All of the above
Don't know
35
Most Important Priority
Ranking City Priorities
QE3. Next, I’m going to read you a list of five priorities that the City of Red Deer might consider addressing over the coming year and would like you to tell me which one of these is most important to you personally. Which one is next most important? Which one is third most important?
Base: All respondents (n=300) 36
51%
20%
12%
9%
6%
30%
24%
14%
16%
12%
9%
24%
18%
28%
16%
90%
67%*
44%
53%
34%
1%
1%
Police / Crime prevention
Economic development
Walkable communities
Community engagement
Creating opportunities for alternative forms oftransportation, including bicycle lanes
None of the above
Don't know
First Mention Second Mention Third Mention
59%
18%
8%
8%
6%
1%
2014 First
Mention
*Rounding
Success in Priority Areas
QE4. How successful or unsuccessful would you say the City of Red Deer is in…? Would you say they are very successful, somewhat successful, somewhat unsuccessful, or very unsuccessful?
Base: All respondents (n=300)
23%
19%
18%
18%
14%
66%
68%
69%
68%
64%
89%
87%
87%
85%*
79%*
Safeguarding and strengthening the City of Red Deer’s unique environment
Focusing on delivering core services to residents
Working with other organizations in the City ofRed Deer to improve quality and access to
services and quality of life
Working to establish a healthy, independent, andsafe way of life for all
Working closely with all communities, helpingthem to get involved in life in the City of Red Deer
Very Successful Somewhat Successful
37
*Rounding
Success in Priority Areas Tracking
QE4. How successful or unsuccessful would you say the City of Red Deer is in…? Would you say they are very successful, somewhat successful, somewhat unsuccessful, or very unsuccessful?
Base: All respondents 38
Very/Somewhat Successful
2011 (n=300)
2012 (n=300)
2013 (n=300)
2014 (n=302)
2015 (n=300)
Safeguarding and strengthening the City of Red Deer’s unique environment 83% 90% 78% 86% 89%
Focusing on delivering core services to residents 90% 91% 81% 85% 87%
Working with other organizations in the City of Red Deer to improve quality and access to services and quality of life
81% 88% 82% 87% 87%
Working to establish a healthy, independent, and safe way of life for all 89% 85% 77% 85% 85%
Working closely with all communities, helping them to get involved in life in the City of Red Deer 75% 82% 68% 78% 79%
Infrastructure
39
Level of Government Responsible for Health of Community Infrastructure
QI1. Which level of government do you think is most responsible for the health of the infrastructure in your community? Which one is next most responsible?
Base: All respondents (n=300)
49%
38%
8%
28%
53%
14%
Municipal
Provincial
Federal
Most Responsible Next Most Responsible
40
Most Responsible
2011 (n=300)
2012 (n=300)
2013 (n=300)
2014 (n=302)
2015 (n=300)
Municipal 51% 49% 51% 53% 49%
Provincial 35% 34% 34% 39% 38%
Federal 8% 10% 6% 5% 8%
Performance Managing Infrastructure Assets
QI2. Please tell me if you think the City of Red Deer is doing a good job or poor job of managing each of the following infrastructure assets in your community. (Is that a very or somewhat good/poor job?)
Base: All respondents (n=300)
46%
40%
53%
30%
16%
49%
55%
40%
51%
57%
95%
95%
93%
81%
73%
Water treatment facilities
Sewage treatment facilities
Recreation facilities such as public pools andice rinks
Local public transit systems
Roads
Very Good Job Somewhat Good Job
41
Very/Somewhat Good Job
2011 (n=300) 2012 (n=300) 2013 (n=300) 2014 (n=302) 2015 (n=300)
Water treatment facilities 86% 92% 89% 92% 95%
Sewage treatment facilities 90% 90% 86% 91% 95%
Recreation facilities 93% 96% 92% 92% 93%
Local public transit systems 80% 82% 74% 82% 81%
Roads 59% 61% 54% 65% 73%
Condition of Infrastructure Assets
QI3. Generally speaking, how would you rate the current condition of each of the following in the City of Red Deer? Would you say this is in excellent condition, good condition, declining condition, or in desperate need of a complete over haul?
Base: All respondents (n=300)
18%
17%
24%
14%
5%
74%
74%
66%
65%
53%
92%
90%*
89%*
80%*
58%
Water treatment facilities
Sewage treatment facilities
Recreation facilities such as public pools and icerinks
Local public transit systems
Roads
Excellent Condition Good Condition
42
Excellent/Good
2011 (n=300) 2012 (n=300) 2013 (n=300) 2014 (n=302) 2015 (n=300)
Water treatment facilities 82% 86% 84% 86% 92%
Sewage treatment facilities 77% 84% 80% 82% 90%
Recreation facilities 94% 89% 86% 88% 89%
Local public transit systems 75% 81% 68% 80% 80%
Roads 47% 46% 40% 59% 58%
*Rounding Denotes statistically significant
change from 2014 to 2015
52%
15%
17%
6%
8%
24%
26%
18%
14%
15%
13%
20%
26%
21%
14%
89%
61%
60%*
41%
38%*
Roads
Recreation facilities such as public pools andice rinks
Water treatment facilities
Sewage treatment facilities
Local public transit systems
First Mention Second Mention Third Mention
Infrastructure Priorities
QI4. And if you could choose which infrastructure assets should get the highest and immediate priority of government attention for construction or upgrade in your community, which one of the following would you assign the greatest importance? And which one would you assign the second greatest importance? And which one would you assign the third greatest importance?
Base: All respondents (n=300) 43
Total Mentions
2011 (n=300) 2012 (n=300) 2013 (n=300) 2014 (n=302) 2015 (n=300)
Roads 90% 88% 90% 84% 89%
Recreation facilities 43% 51% 48% 53% 61%
Water treatment facilities 61% 64% 59% 68% 60%
Sewage treatment facilities 44% 41% 43% 42% 41%
Local public transit systems 41% 41% 33% 40% 38%
*Rounding
Amenities
44
Support for Community Amenities
QA1. As you may or may not be aware, The City of Red Deer recently completed consultations about new community amenities. These amenities could include facilities or spaces the public can use for recreation, parks and cultural purposes. Generally, do you support or oppose increasing your property taxes to fund building new community amenities in Red Deer?
Base: All respondents (n=300) 45
16%
43%
19%
21%
1%
1%
Strongly support
Somewhat support
Somewhat oppose
Strongly oppose
I don't know enough tomake a choice
Refused
Support 59%
Oppose 40%
Weighted Sample Characteristics
46
Weighted Sample Characteristics
47
Gender
Male 49%
Female 51%
Age
18 to 34 36%
35 to 54 36%
55 or older 27%
Length of Residency
Less than 5 years 16%
5 to less than 10 years 18%
10 - 15 15%
16 - 20 13%
21 - 30 16%
31 - 40 12%
More than 40 9%
Mean 18.9 years
Home Ownership
Own 69%
Rent 28%
Not stated 3%
Primary Tax Payer
Yes 87%
No 13%
Children in Household under 18
Yes 42%
No 58%
Base: All respondents (n=300)
Contact
Jamie Duncan Vice President 700 6th Ave SW, Suite 1950 Calgary, AB, Canada T2P 0T8 Phone: 587-952-4863 email: [email protected]