2015 Nurse Resolution v042415_nohcpsml

6th Annual

Care Management Career Resolutions Report

800.361.0031 MSNCareManagement.com

Career Resolutions

Care Management

Care Management

6 in 10

new job this year.

professionals will search for a

More than

About the Survey “… most cited career change as the number one resolution for 2015.”

In December 2014 Medical Staffing Network Care Management surveyed nearly eleven hundred case managers and other care management professionals in the sixth annual Career Resolutions Survey. While many participants resolved to exercise more, live a healthier lifestyle and spend more time with family in the New Year, most cited searching for a career change as their number one resolution for 2015. What’s in the report? • Top career resolutions among care

management professionals • What would motivate these professionals to

leave their current employer • A detailed review of results by specific job

function • Advice for job seekers and employers

Participants Respondents represented a variety of

care management disciplines, including…

Appeals & Denials

Audits, Chart Review & Data Collection

Case Management

Clinical Documentation Improvement

Discharge Planning

Disease Management

HEDIS / QARR

Pre-Authorization

Quality

Risk Management

Utilization Review

Worker’s Compensation, Auto & Disability


Career Resolutions

Care Management

68% of care management professionals plan to

look for a new job this year, which is slightly down from 2014.

Further education has been the number one career resolution and

making more money remains the number two career resolution over the past six years.

For the second time in six years, a chance to

explore a new area in my profession ranked as the top motivator to change jobs.

Highlights Participants are motivated to change jobs for an employer that embraces and

values their role.

your career? We asked care management professionals…

What are your 2015 resolutions for


Career Resolutions

Care Management

68% of care management professionals plan to look for a new job

this year; slightly down from the all-time high last year. New Job

57%

61%

68% 65%

71% 68%

2010 2011 2012 2013 2014 2015

Plan to look for a New Job


Career Resolutions

Care Management

53% plan to further their education in 2015 by taking classes,

pursuing a degree, acquiring certification, or joining an association.

This has remained the number one career resolution for six years running

with a slight uptick after declining for the past five years.

Education

63% 61%

56%

49% 49%

53%

2010 2011 2012 2013 2014 2015

#1 education


Career Resolutions

Care Management

39% said their resolution was to make more money in 2015. This number

is slightly down from last year, but remains the second

highest ranked career resolution for six years

running.

More Money

53% 52%

43%

39% 42%

39%

2010 2011 2012 2013 2014 2015

#2 make more money


Career Resolutions

Care Management

30% surveyed said they are looking for a more challenging

job to move to the next level of their career. This remains

unchanged from last year. Challenge

41% 39%

34% 35%

30% 30%

2010 2011 2012 2013 2014 2015

#3 more challenging job


Career Resolutions

Care Management

16% surveyed plan to find a job with

better benefits. This trend remains the same as last

year, falling by nearly half since 2010.

Benefits

31% 30%

18% 20% 16% 16%

2010 2011 2012 2013 2014 2015

#4 better benefits


Career Resolutions

Care Management

14% surveyed said they are looking for

a job that is closer to home. This has been on a

steady decline over the past few years.

Closer to Home

19%

23%

19% 21%

18%

14%

2010 2011 2012 2013 2014 2015

#5 closer to home


Career Resolutions

Care Management

12% surveyed plan to find a job with a better schedule. This

has been on a slight decline since 2011.

Schedule

14%

19%

14% 16%

14% 12%

2010 2011 2012 2013 2014 2015

#6 better schedule


Career Resolutions

Care Management

8% surveyed plan to semi-retire and find project work.

This number has taken a downturn for the first time since 2011. Project Work

5%

9% 9% 11% 10%

8%

2010 2011 2012 2013 2014 2015

#7 Semi-Retire and find Project Work

change jobs? We asked care management professionals…

What would motivate you to


Career Resolutions

Care Management

43% of respondents would be motivated to change jobs for the opportunity to

explore a new area within their profession. This is the second year in a row that exploration of new

career options has topped the charts as the number one motivator to change jobs; beating out autonomy which was the top motivator in

previous years.

Explore

35% 31% 32%

45% 43%

2011 2012 2013 2014 2015

#1 explore


Career Resolutions

Care Management

35% of respondents said they would be motivated to change jobs for an

employer that embraces and values their role in the organization more than their current

employer. This remains steady from last year after seeing a jump from 2012 and 2013

levels.

Value Me

31% 27% 26%

36% 35%

2011 2012 2013 2014 2015

#2 value my role


Career Resolutions

Care Management

Autonomy

32% of respondents said they

would be motivated to change jobs for more

autonomy and less micromanagement. This has

fallen to #3 in the past two years from the #1 spot 2011

through 2013. 43%

36% 38%

29% 32%

2011 2012 2013 2014 2015

#3 autonomy


Career Resolutions

Care Management

Resources

22% of respondents said they would like to find a career opportunity

where there are better tools and resources available to do a good job.

This has remained relatively stable over the past five years.

20%

25%

21%

25% 22%

2011 2012 2013 2014 2015

#4 better resources to do my job


Career Resolutions

Care Management

Stability

20% of respondents said they would change jobs for a more stable organization that has less

turnover than their current employer. This has been trending down slightly over the past five years.

27% 26% 25%

21% 20%

2011 2012 2013 2014 2015

#5 stability


Career Resolutions

Care Management

Caseload

19% of respondents said they would be motivated to change jobs for

a more manageable case load, or better work flow. This has been relatively

stable over the past five years.

19%

21%

19%

17%

19%

2011 2012 2013 2014 2015

#6 manageable caseload

job functions Career resolutions among


Career Resolutions

Care Management

Risk Management, 45%

Quality, 56%

Care / Case Management, 67%

Documentation Improvement, 69%

Audits / Chart Review / Data Collection, 70%

Utilization Review, 70%

Workers Comp / Auto / Disability, 71%

HEDIS / QARR, 73%

Appeals / Denials, 73%

Pre-authorization, 75%

Disease Management, 76%

Discharge Planning 85%

Care Management Professionals

Look for New Jobs

68% of care management professionals plan to look for a new

job this year; with Discharge Planning, Disease Management and Pre-

Authorization most likely to look for a new job and case management,

quality and risk management less likely to search for a new job this year.

Percent of professionals planning to search for a new job this year.


Career Resolutions

Care Management

Appeals & Denials

73%* of appeals & denials professionals plan to look for a new job this year. This is two points higher than the average for care management professionals.

* Small sample < 50 respondents

73%

68%

Appeals Average

Look for New Job


Career Resolutions

Care Management

Appeals & Denials

Top Career Resolutions

1. Education 2.Money 3.Challenge

Top Motivators to Change Jobs

1. Explore 2.Autonomy 3.Resources


Career Resolutions

Care Management

Appeals & Denials


1. Education 2. Money

3. Challenge

0%

10%

20%

30%

40%

50%

60%

Education Money Challenge Benefits Schedule Close toHome

ProjectWork

AppealsAverage


Career Resolutions

Care Management

Appeals & Denials


1. Explore 2. Autonomy 3. Resources

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Explore Autonomy Resources Value Me Caseload Stability

AppealsAverage


Career Resolutions

Care Management

Audits / Chart Review / Data Collection

70% of audit, chart review and data collection professionals plan to look for a new job. This is relatively similar to all care management professionals.

70% 68%

Audits Average

Plan to Look for New Job


Career Resolutions

Care Management





1. Explore 2.Autonomy 3.Value Me


Career Resolutions

Care Management




3. Challenge

0%

10%

20%

30%

40%

50%

60%

Education Money Challenging Close toHome

Benefits Schedule ProjectWork

Retire

Chart ReviewAverage


Career Resolutions

Care Management



1. Explore 2. Autonomy 3. Value Me

0%

10%

20%

30%

40%

50%

Explore Autonomy Value Me Stability Resources Caseload

Chart ReviewAverage


Career Resolutions

Care Management

Case Management 67% of case management professionals plan to look for a new job. This is virtually the same as the average for all care management professionals.

67% 68%

Case Management Average



Career Resolutions

Care Management

Case Management Top Career Resolutions



1. Explore 2.Value Me 3.Autonomy


Career Resolutions

Care Management

Case Management Top Career Resolutions


3. Challenge

0%

10%

20%

30%

40%

50%

60%

Case ManagementAverage


Career Resolutions

Care Management

Case Management Top Motivators to Change Jobs

1. Explore 2. Value Me

3. Autonomy

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Explore Value Me Autonomy Resources Caseload Stability

Case ManagementAverage


Career Resolutions

Care Management

Discharge Planning

85%* of discharge planning professionals plan to look for a new job. This is the highest percentage of any one care management group of professionals planning to seek employment elsewhere.


85%

68%

Discharge Average



Career Resolutions

Care Management

Discharge Planning


1. Money 2.Education 3.Challenge


1. Explore / Value Me 2.Autonomy / Resources 3.Caseload


Career Resolutions

Care Management

Discharge Planning


1. Money 2. Education 3. Caseload

0%

10%

20%

30%

40%

50%

60%

Money Education Challenging Schedule Close toHome

Benefits ProjectWork

Retire

DischargeAverage


Career Resolutions

Care Management

Discharge Planning


1. Explore / Value Me 2. Autonomy / Resources

3. Caseload

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Explore Value Me Autonomy Resources Caseload Stability

DischargeAverage


Career Resolutions

Care Management

Disease Management

76%* of disease management professionals plan to look for a new job. This is three points higher than the average for all care management professionals.


76%

68%

Disease Management Average



Career Resolutions

Care Management

Disease Management


1. Education 2.Challenge 3.Money


1. Autonomy 2.Value Me 3.Explore


Career Resolutions

Care Management

Disease Management


1. Education 2. Challenge

3. Money

0%

10%

20%

30%

40%

50%

60%

Disease ManagementAverage


Career Resolutions

Care Management

Disease Management


1. Autonomy 2. Value Me

3. Explore

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Autonomy Value Me Explore Stability Caseload Resources

Disease ManagementAverage


Career Resolutions

Care Management

Documentation Improvement

69%* of documentation improvement professionals plan to look for a new job which is virtually the same as the average for all care management professionals.


69%

68%

Documentation Average



Career Resolutions

Care Management


1. Education 2. Money 3. Challenge


1. Explore 2. Value Me 3. Autonomy



Career Resolutions

Care Management




3. Challenge

0%

10%

20%

30%

40%

50%

60%

Education Money Challenging Benefits ProjectWork

Close toHome

Retire Schedule

DocumentationAverage


Career Resolutions

Care Management




3. Autonomy

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Explore Value Me Autonomy Stability Resources Caseload

DocumentationAverage


Career Resolutions

Care Management

HEDIS

QARR in New York State * Small sample < 50 respondents

73%* of HEDIS / QARR professionals plan to look for a new job, however most work in this area is on a project basis, therefore these professionals are continuously in search of a new assignment.

73%

68%

HEDIS Average



Career Resolutions

Care Management

HEDIS Top Career Resolutions



1. Explore 2.Value Me 3.Autonomy


Career Resolutions

Care Management

HEDIS Top Career Resolutions


3. Challenge

0%

10%

20%

30%

40%

50%

60%

Education Money Challenging Project Work Benefits Close toHome

Schedule Retire

HEDISAverage


Career Resolutions

Care Management

HEDIS Top Motivators to Change Jobs


3. Autonomy

0%

10%

20%

30%

40%

50%

60%

Explore Value Me Autonomy Stability Resources Caseload

HEDISAverage


Career Resolutions

Care Management

Pre-Authorization


75%* of pre-authorization professionals plan to look for a new job. This is higher than the average among all care management professionals.

75%

68%

Pre-Authorization Average



Career Resolutions

Care Management

Pre-Authorization Top Career Resolutions

1. Education 2.Money 3.Schedule


1. Explore 2.Autonomy 3.Stability


Career Resolutions

Care Management

Pre-Authorization Top Career Resolutions


3. Schedule

0%

10%

20%

30%

40%

50%

60%

Education Money Schedule ProjectWork

Close toHome

Benefits Challenging Retire

Pre-AuthorizationAverage


Career Resolutions

Care Management

Pre-Authorization Top Motivators to Change Jobs

1. Explore 2. Autonomy

3. Stability

0%

10%

20%

30%

40%

50%

60%

Explore Autonomy Stability Value Me Caseload Resources

Pre-AuthorizationAverage


Career Resolutions

Care Management

Quality 56% of quality professionals plan to look for a new job. Although this indicates more than one in two quality healthcare professionals plan to look for a new job this year, this group is one of the least likely to do so amongst all care management professionals.

56%

68%

Quality Average



Career Resolutions

Care Management

Quality Top Career Resolutions



1. Explore 2.Value Me 3.Resources


Career Resolutions

Care Management

Quality Top Career Resolutions


3. Challenge

0%

10%

20%

30%

40%

50%

60%

Education Money Challenging Benefits Project Work Close toHome

Schedule Retire

QualityAverage


Career Resolutions

Care Management

Quality Top Motivators to Change Jobs


3. Resources

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Explore Value Me Resources Autonomy Stability Caseload

QualityAverage


Career Resolutions

Care Management

Risk


45%* of risk professionals plan to look for a new job. This group is the least likely to be searching for a new job amongst all care management professionals surveyed.

45%

68%

Risk Average



Career Resolutions

Care Management

Risk Top Career Resolutions



1. Autonomy 2. Explore 3. Stability


Career Resolutions

Care Management

Risk Top Career Resolutions


0%

10%

20%

30%

40%

50%

60%

70%

Education Money Project Work Close toHome

Challenging Retire Schedule Benefits

RiskAverage


Career Resolutions

Care Management

Risk Top Motivators to Change Jobs

1. Autonomy 2. Explore

3. Stability

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Autonomy Explore Stability Value Me Caseload Resources

RiskAverage


Career Resolutions

Care Management

Utilization 70% of utilization review professionals plan to look for a new job. This is slightly higher than the average among all care management professionals.

70%

68%

Utilization Average



Career Resolutions

Care Management

Utilization Top Career Resolutions



1. Explore 2.Autonomy 3.Value Me


Career Resolutions

Care Management

Utilization Top Career Resolutions


3. Challenge

0%

10%

20%

30%

40%

50%

60%

Education Money Challenging Benefits Close toHome

Schedule Project Work Retire

UtilizationAverage


Career Resolutions

Care Management

Utilization Top Motivators to Change Jobs

1. Explore 2. Autonomy 3. Value Me

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Explore Autonomy Value Me Caseload Stability Resources

UtilizationAverage


Career Resolutions

Care Management

Worker’s Comp / Auto / Disability


71%* of worker’s comp, auto and disability professionals plan to look for a new job this year, slightly more than the average for all care management professionals.

71%

68%

Worker's / Auto / Disability Average



Career Resolutions

Care Management

Worker’s Comp / Auto / Disability




1. Explore / Autonomy 2.Value Me / Caseload


Career Resolutions

Care Management

Worker’s Comp / Auto / Disability Top Career Resolutions


3. Challenge

0%

10%

20%

30%

40%

50%

60%

Education Money Challenging Benefits Schedule Close toHome

ProjectWork

Retire

Worker's / Auto /DisabilityAverage


Career Resolutions

Care Management

Worker’s Comp / Auto / Disability Top Motivators to Change Jobs

1. Explore / Autonomy 2. Value Me / Caseload

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

Autonomy Explore Value Me Caseload Stability Resources

Worker's / Auto /DisabilityAverage


Career Resolutions

Care Management

The U.S. Bureau of Labor Statistics reports that job opportunities for registered nurses are expected to be good.*

Employment of registered nurses is projected to grow nineteen percent from 2012 to 2022, faster than the average for all occupations.

* Source: U.S. Bureau Labor Statistics Registered Nurse Occupational Outlook http://www.bls.gov/ooh/healthcare/registered-nurses.htm#tab-6

Outlook

Greater demand for healthcare due to aging population

Increased need to educate and

to care for patients with

various chronic conditions

Growth expected to be

faster than average in

outpatient care centers

Financial pressure on hospitals to discharge

patients as soon as possible


Career Resolutions

Care Management

Job Seekers

SEARCH Current Job Openings If you are considering making a job change you can start by exploring current opportunities in care management to get a feel for what is available. You may be surprised by the range of open positions at some of the most respected healthcare organizations.

SUBSCRIBE If you want to get the scoop on care management careers, join our mailing lists. You will receive exclusive job listings, advice and other timely news.

Join the Talent Network Don’t let the stress of updating your resume and preparing for interviews keep you from exploring new opportunities. Medical Staffing Network has specialized helping care management professionals achieve their career goals since 1998. We help you update your resume, prepare for interviews and negotiate compensation.

http://msncaremanagement.com/join http://msncaremanagement.com/search

http://msncaremanagement.com/subscribe

Are you one of the 68% of care management professionals thinking of making a career move this year? Don’t let your search fall into black hole of submitting to online job postings. Start your search with these three easy options to explore care management careers.

Join


http://msncaremanagement.com/search

http://msncaremanagement.com/join

http://msncaremanagement.com/search


http://msncaremanagement.com/join


Career Resolutions

Care Management

Advice If you are looking to make the next move in your

career, you should be on top of the latest care management news. We search through numerous publications each day to weed out the news that is most important to you as a care management professional. Visit the care management career advice blog for the latest tips, tools, news, jobs, surveys and giveaways.

MSNCareManagement.com/advice

http://msncaremanagement/advice

http://msncaremanagementl.com/advice

http://msncaremanagementl.com/advice



http://msncaremanagement.com/advice


Career Resolutions

Care Management

Medical Staffing Network Care Management has over 15 years of experience recruiting and staffing care management and HEDIS professionals for full-time, project, temporary and travel employment at leading healthcare organizations across the country.

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Documents

2015 Nurse Resolution v042415_nohcpsml