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1 2015 Survey Results Stone Oak Marci Brzozowski: Tammi Sutherland: She was wonderful and very helpful with everything. James Bowman: Marci is pretty much the best real estate agent I've ever worked with, based off of about a dozen agent experiences. Donna Gonzalez: Marci was very accommodating and professional... Will certainly seek her out for our future real estate needs. Henry Gonzalez: Marci was very personable and really intuitive to our needs. Her tireless efforts to be readily available and show us homes in our price range was greatly appreciated. She even assisted in detailed selection of our new purchase. Thank you Marci for your dedication to helping families find their next home! Charlene Busch: David Ford: Charlene was very professional and easy to work with on the sale of our home. Daryl Montalvo: We love Charlene and will continue to use her!! Thank you for everything. Mark Cutler: Charlene was patient and professional. As this was my first home to buy (2009) and sell (2015) Charlene assisted with both transactions. She was knowledgeable and willing to explain the process in a manner I could understand. Mark Cutler: It sold quickly. What else can I ask for? Michael Martin: We were buying from out of state and Charlene went above and beyond to make this the most hassle free home purchase. I know that she took care of things that were transparent to us. Curtis Lewis: All I can say is Charlene Busch was super awesome. If I was trying to buy 10 homes, I would request her 10 times. She is definitely a difference maker. Manuel Saenz: Our agent was very patient with us and provided us with superb service. Thank you Charlene Manuel Saenz: It was extremely fast which is what I needed Michael Martin: Charlene tried to keep me on track as to my primary criteria when I was distracted by other things in the homes, ultimately getting the best home for my family.

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Page 1: 2015 Survey Results Stone Oaks3.amazonaws.com/bbemail/PROD/ulib/cdjqh1/...1 2015 Survey Results Stone Oak Marci Brzozowski: Tammi Sutherland: She was wonderful and very helpful with

1

2015 Survey Results

Stone Oak

Marci Brzozowski:

Tammi Sutherland: She was wonderful and very helpful with everything.

James Bowman: Marci is pretty much the best real estate agent I've ever worked with, based off of

about a dozen agent experiences.

Donna Gonzalez: Marci was very accommodating and professional... Will certainly seek her out for our

future real estate needs.

Henry Gonzalez: Marci was very personable and really intuitive to our needs. Her tireless efforts to be

readily available and show us homes in our price range was greatly appreciated. She even assisted in

detailed selection of our new purchase. Thank you Marci for your dedication to helping families find

their next home!

Charlene Busch:

David Ford: Charlene was very professional and easy to work with on the sale of our home.

Daryl Montalvo: We love Charlene and will continue to use her!! Thank you for everything.

Mark Cutler: Charlene was patient and professional. As this was my first home to buy (2009) and sell

(2015) Charlene assisted with both transactions. She was knowledgeable and willing to explain the

process in a manner I could understand.

Mark Cutler: It sold quickly. What else can I ask for?

Michael Martin: We were buying from out of state and Charlene went above and beyond to make this

the most hassle free home purchase. I know that she took care of things that were transparent to us.

Curtis Lewis: All I can say is Charlene Busch was super awesome. If I was trying to buy 10 homes, I would

request her 10 times. She is definitely a difference maker.

Manuel Saenz: Our agent was very patient with us and provided us with superb service. Thank you

Charlene

Manuel Saenz: It was extremely fast which is what I needed

Michael Martin: Charlene tried to keep me on track as to my primary criteria when I was distracted by

other things in the homes, ultimately getting the best home for my family.

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Adam Avnet: Outstanding! Easily the best real estate experience I have had

Adam Avnet: Superb

Arlene Chalkley:

Ervin Locklear: Arlene was one of the best realtors we've worked with in searching for a home. She was

patient and professional. She answered our questions, returned calls in a timely manner and assisted us

when SWBC dropped the ball in financing our property. She was truly top notch.

Lindsay Reigrut: Arlene was AMAZING! She worked very hard to find us our new home. She

accommodated our schedules and kept us in the loop throughout the process. She is very friendly and

professional! I cannot say enough great things about Arlene. :)

Tracy Cooper:

Jonathan Royce: Tracy did an amazing job and was there for us whenever we needed her. Will

recommend her to our friends and family when they look for a house.

Keith McNeil: Professional, detail oriented, and caring are a things that come to mind concerning Tracy

Cooper. We truly appreciate the work she did in assisting in purchasing our first home.

Enrique DeLaRosa: Hands down the BEST agent we have ever worked with. We had to PCS prior to the

sale of our home, and she went in and made sure everything was taken care of after we had left. There

was a small plumbing problem, and she went out of her way to find a plumber, and waited at our house

for him to show up, and paid the bill! We reimbursed her for it of course, but the point is, she was there.

I would highly recommend Tracy to anyone looking to buy or sell a home in the San Antonio area!

Enrique DeLaRosa: Tracy made sure our home looked "SELL READY" to appeal to a wider base of

customers

Zachary Donaldson: We loved Tracy!

Lisa Curtis:

Chester Wyatt: Lisa was superb!!! She was very patient and understanding as we tried to find our

retirement home. If we ever decide to move again, we want Lisa as our agent to both sell our home and

help us with with the new purchase. We can/t say enough great things about her.

Amanda Dryja:

Jose Franco: Amanda was very knowledgeable and helpful with the selling process. She was very friendly

and answered all of our questions patiently.

Rebecca Baxter: With all the drama that comes with selling a home, Amanda helped ease the emotional

ups and downs many times. She was a great resource to have :) Now onto the buying of a new home.

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Calvin Ouroun: Amanda went above and beyond our expectations. I work with other folks who bought

houses the same time bought mine. My experience was 100 times better than theirs.

Michael Braun: Amanda was there for us throughout the whole process. I would recommend Amanda to

anyone that is looking for a house to buy/sell.

Nicholas Caballero: There were days she worked late and helped us which was great because of our

schedule

Mary Fenlon:

David Bachelder: Mary was extremely helpful finding out home and help us after the sale. I would

recommend her to anyone looking for a home.

Tracy Sharp: Mary is very knowledgeable and a great person!

Alfonson Martinez: Overall excellent experience, if we were to buy or sell our house, we would use Mary

Fenlon.

Alfonson Martinez: She was very helpful, responsive, met all timelines and exceeded our expectations.

We will definitely recommend her to our friends.

Douglas Lefforge: At our desire home search took 4 1/2 hours start to selection. Offer and acceptance

was with an hour, paperwork was relativity quick minus a few errors that could have been avoided.

Overall experience --Satisfied.

Patty Flores:

Michael Morrison: Patty made this experience easy and she was very helpful and attentive. Love Love

Patty!!!!

Sheris Poisson: Patty Flores is extremely knowledgeable, professional, kind, and genuine...I appreciate

all of her help!

Wendy Dodson: Ms. Patty Flores is one of the most professional and best real state agents I had

business regarding home purchases. She was always attentive and receptive. She always answered all of

our questions and if she didn't had the answer at that moment she always researched it and gave us the

answer promptly after. Ms. Flores always looked after our best interests by asking several critical

questions to every seller or seller's real state representative. Ms Flores always answered our phone calls

and responded to our emails or texts immediately. My husband and I are very pleased with Ms. Flores

excellent customer service and we will always keep her in mind for future services or referrals.

Mathew Flynt: Patty is the very best! She stays on top of everything and answered all of our questions

right away. She gave us great advice and sold our home in one day, and over $5,000 the asking price.

She's incredible!!

Aubrey Harrell: Patty was outstanding!

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Ronald Camren: Patty is a wonderful, energetic and personable person and agent. She is very

professional and knowledgeable in her field.

Alton Moody: Out of town sellers. Patty coordinated a lot of the work of contractors needed to

complete the sale.

Christian Castaneda: Patty is AMAZING i had deal with a few different agents and she is the best, always

concern about my needs took me everywhere i wanted to go and even save me lots of money on my

visit to San Antonio with local tips, i wish more agents were like her, even after the sale she is making

sure my movers are doing their job and im happy with the hoouse i will give her 10 star rating on a scale

from 1 to 5 , thanks a lot for everything and setting me up with her, you definitelly will have repeat

customer here. Thanks again.

Evelyn Sutton: I am extremely impressed with the service I received from Patty Flores. Her

professionalism & work ethics are beyond reproach. Patty explained the purpose/necessity of each

process....leaving little doubt on whether it was/wasn't needed.....and the house sold! I was also amazed

by Patty's continuous follow-up & concern for my satisfaction. It's refreshing to know there's a business

out there...Taking Good Care of My Business!

Benjamin Beadles: Patty made it a very easy process! 100% satisfied!

Michael Morrison: Patty was willing to go take pictures and videos due to us not being in the area.

Sheris Poisson: Originally, I was working with another real estate agency/2 agents and they were a

disappointment but Patty Flores redeemed the entire industry for me.

Ronald Camren: Patty smoothed the field with her knowledge and experience with our builder, his agent

and the finance company. The whole process was less stressful than previous homes we have

purchased.

Alton Moody: Quick sale. Patty well versed on the local market.

Cory Bahl: Wonderful to work with. Assisted us through the whole process. Went above and beyond to

make sure the sale of our home went well.

Wendy Dodson: Our overall experience on buying our dream home with the help and services of Ms.

Flores was smooth, productive, and effective because we were able to find our home within two house

searching days.

Christian Castaneda: Great experience

Cory Bahl: What seems like a hard process made easy.

Norma Floyd:

Robert Keiser: Norma is, simply, the best!

Robert Payne: The Floyd's did an amazing job - they sold our home in just over a month, something that

D'Ann Harper couldn't pull off in a year's time. We have been stationed in Germany and needed a

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realtor that worked with minimal guidance and got results which is exactly what we got from Norma and

ERA. Job well-done and i would definitely recommend them, especially to military members.

Julian Labit: Norma was great. She was patient when I couldn't decide between two houses and very

supportive and accommodating when I wanted to find a way to walk through the houses while video

chatting with my husband so he could help me decide. Norma answered all of my questions (and I had

many being a first time home buyer).

Matthew Adkins: Norma was amazing to work with. She made my family very comfortable during the

entire process. She included my kids in the discussions when we had questions or thoughts. I would

recommend her anytime.

Robert Keiser: Norma is fabulous!

Robert Payne: Thank you again to ERA and Norma Floyd - exceptional job!!

Demetrio Gonzalez:

Matthew Clough: Demetrio did an awesome job and made our home buying experience enjoyable. He

was always professional and always made it a priority to meet us at every home we wanted to look at.

He never pressured us in making a decision and really cared about what we wanted in our first home. I

feel like he stayed on top of everything throughout the entire process, we put in an offer on a short sale

home below asking price and with demetrio's help we received a great deal on the home and are now

very happy first time buyers. I will recommend demetrio to all my friends and family.

Shane Hamilton:

Brett MacLaren: Shane was an excellent source of help and information through house - hunting and

buying before moving to the San Antonio area from New England. He was a wonderful agent and I

would (and have) recommend him to anyone moving to the area!

Anthony Ricks: Shane Hamilton assisted me with finding the perfect home for my family. He understood

what we were looking for, and guided us in the right direction. He was very knowledgeable of the

housing market, and he helped us steer clear of homes and areas that were not suitable for us. If I

decide to sell this home, I will definitely ask Shane Hamilton to represent us.

Diarra Morris: Shane is an awesome agent. He is honest, knowledgeable, organized and extremely

attentive. I couldn't have hoped for a better experience.

Robert Trujillo: Shane has been exceptional over the past 1.5 years when we first began looking at

houses to purchase. He was very knowledgeable and kept us very well informed about the process as

well as the sellers intentions. So well in fact, that I have decided to pursue my realtors license. Thanks

Shane.

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Brandon Webster: Shane was phenomenal. Hands down he has been the #1 agent we have ever had out

of the 4 we have dealt with. Shane is very personable and easily translates our home needs/desires to

the homes he hand picked for us to see on the market. He went out of his way to ensure our needs were

met and I will highly recommend him to any body.

Gregory Felux: Shane was excellent through the whole process. He was readily available when we had

questions and was quick to notify us with any developments. He made sure we had a thorough

understanding of the process and we felt he diligently to make sure our best interests were served. We

would highly recommend him to others.

William Lease: Starting with fantastic photographs of our house, our Realtor, Shane Hamilton was simply

outstanding. He gave us invaluable "pointers" on staging our house for sale, took those fantastic

photographs, and followed-through after listing with a tremendous amount of personal energy and

attention. We had a signed contract just 12 days after closing. We couldn't be happier in our selection of

Mr. Hamilton and would be very pleased to recommend him to ANYONE looking to sell or buy a house in

the Greater San Antonio area!!

Darsha Gill: Shane was extremely knowledgeable, patient, and professional. I wouldn't want to use

anyone other than Shane. I have already recommended him to several of my colleagues and family

members! My wife and I were overly pleased with Shanes customer service! Thank Shane for finding our

home!

Maria Lynn: Shane was an amazing realtor to work with. He ensured we were comfortable and

understood every step before proceeding. He also worked extra hard to make sure we were competitive

in the market getting us the best price for our home. We will recommend Shane and ERA to everyone

we know looking to either buy or sell a home in your area. Thank you for such a wonderful experience.

Gabriel Lozano: Shane is a great person, very patient and very accommodating to our needs. He never

lost his temper even though we kept changing our minds about what we were looking for.

Daniel Finnila: We were very happy with Shane, he made the complicated process of selling our home

seem easy. We would not hesitate to call him again if we are ever back in the San Antonio area.

Gregory Felux: Overall, Shane made a very overwhelming process manageable and we will use him again

in the future.

Darsha Gill: We chose the 1st home Shane showed us! He knew what we were looking for and found it

immediately!

William Lease: Starting with the help staging, then, the photographs of the staged house, then, working

extensively with Mr. Hamilton to solve several "sticky issues" after the contract was signed, we had a

very pleasing experience with ERA and Mr. Hamilton and are very satisfied with the sales process and

results.

Maria Lynn: Wonderful experience!!

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Christi Hensley:

Cesar Bustos: Great job all the way around and Christi was fabulous through the whole process. I really

appreciate her and she is a great asset to your team. Thanks!!!!

Ronald Witherspoon: Christi was on top of everything to make sure it went smoothly.

Melody Candia: Christi was amazing. She set up my searches perfect which is ultimately how I found my

home. She worked with me on weekends without even a question. Christi is not an 8-5 kind of person

and that is important because most people cannot work with that strictly.

Cesar Bustos: Great job

Melody Candia: My agent was amazing and I have been recommending her to anyone I can.

Shawn Castillo: the place that does the centralized appointments for showing was nice

Tony Hernandez:

Kevin Ludwig: Tony was awesome! He was the consummate professional, sincere, and caring in action.

He always kept me informed, he never failed to return a phone call or message, kept me advised, and

always offered straightforward advice for my decision making process.

Geaorge Martinez: We are so grateful to have had Tony as our agent. He always handled himself in a

professional manner and was always available when we required his assistance. His knowledge and

experience made both the sale of our home and the purchase of our new home a seamless process. We

will not hesitate to recommend Tony to anyone we know who may be in need of a great real estate

agent. Not only did we connect with him as our agent, but we established a great friendship with Tony!

Monika and George Martinez

Stetson Nash: We had such a positive experience with Tony! He made the entire process easy to

understand and enjoyable. Tony is an excellent agent who went above and beyond our expectations!

Stetson Nash: Our experience was great, and that says a lot since many cannot say the same. We

couldn't have had a better agent.

Melody Candia: My agent was amazing and I have been recommending her to anyone I can.

Chad Hughes:

Timothy Massey: Chad is the real deal. We put him thru the ringer trying to find the perfect house. My

wife and I were very picky in what we were looking for and had a very small area that we wanted to stay

in. Chad found it all for us in the area we wanted to stay in. I have never met an agent that cared so

much about his clients and did not care about the money he was making. Chad cares about his clients

best interest. We love every part of our exceprience with chad and the whole staff at ERA colonial!

Timothy Massey: Chad was awesome! He was very professional, excited about his job, and did

everything he said he would. He ALWAYS answered his phone no matter what time it was. I would

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recommend Chad and ERA to everyone! We also had the pleasure of dealing with Molly Harvey which is

also a great asset to your company. She was always very happy. It was a pleasure working with Chad

Yessica Castillo: Chad was amazing and put all of our first time home buying jitters to rest. Will definitely

recommend him to friends and family!

Noemi Cue: Chad made it very easy to sell my home. He was always available to answer any questions

and I felt he was there every step of the way. I loved that he is so efficient and responds in a very timely

manner.

Michaela McLaughlin: He was amazing fom start to finish. Available, understanding, and efficient. He

knows the business and does everything in he can to support the best interest of his client. He is timely

and professional. He knows homes, what they're worth and what needs to be done to make a sale.

WOW! Recommended Chad to my boyfriend who used Chad to sell his home for top dollar. Double

WOW!!

Kevin Mills: Chad is extremely knowledgeable about the market, real estate in general and was

completely on top of everything throughout the transaction. It was truly a "walk in the park" with Chad

driving the transaction. There is not one thing that could have been improved upon.

Kevin Mills: Easy and completely painless.

Terry Hartman: Chad was very professional and was in our corner every step of the way. I really felt like

he had our best interest in mind.

Christopher Davis: Chad priced our home for listing perfectly and did a great job throughout the entire

process.

Chris Hudson: Chad was awesome!

Chris Hudson: Chad was the best! Honest, up front, and knowledgeable about the properties we looked

at! Definitely would recommend him to our friends.

Jayson Mitchell: Chad Hughes was an incredible agent! He was extremely knowledgeable about the area

and great with our extremely tight time frame.

Mark Gomez: Chad far exceeded our expectations. He understood our needs and provided guidance

throughout the entire process. He was very patient, professional, and helpful. Chad is an asset to your

organization. THANKS CHAD!

Chad Marold: Chad Hughes is awesome! He should be #1!

Timothy Massey: We wanted to purchase s house in our same neighborhood. Chad was very diligent in

making sure we say very house in the neighborhood the day it went on the market so we would not miss

out on anything.

Timothy Massey: Chad made my online ad look way more professional then ANY other of the hundreds

of adds we looked at.

Yessica Castillo: Chad was super patient worth our very demanding lender... which really helped keep

my mind at ease during a very stressful closing.

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Michaela McLaughlin: Chad was sending listings daily and always available for showings.

Chris Hudson: Chad was awesome in helping us get the issues resolved!

Jayson Mitchell: Chad was excellent! He knew we had to find a house in the two day period we were in

town and helped us do that. When a house popped on to the market in the same neighborhood while

we were in negotiations he made sure we could see it when we could get into town and back into the

original house. He was great at negotiations and being available on our limited schedule.

Noemi Cue: I received very helpful feedback on staging my home for the sale. I was not pressured in any

way and that was a big plus.

Jeanne Koplan:

Ronald Byers: This was my fifth time to sell a home. Jean made the experience very pleasurable. She was

very timely and responsive to my needs. I highly recommend Jeanne. I was a returning customer as

Jeanne also helped me find a home to purchase a couple of years ago.

Clifford Hogue: Jeanne Koplan is an outstanding agent. She is knowledgeable concerning the area and

markets we looked at, was patient with us, and was expert in helping us find the right house.

John Sharpe: Jeanne was amazing. We highly recommend her to our friends looking to purchase a home.

Brenda Hein: I had never sold a home before and Jeanne was very helpful. She kept me well informed

with the events that were happening during the selling process.

Peter Nehen: Jeanne was awesome. Made the buying experience quick and painless

Clifford Hogue: Outstanding--Jeanne was wonderful!

Brenda Hein: It took me a long time to get my house ready and having my home presented to people

was very important. Jeanne gave me good advice on what to do.

Michael LaMacchia:

Peter Yen: Michael was wonderful and patient throughout the entire process! He is very knowledgable

and kind. We appreciate all that he did for us. We will definitely recommend Michael and ERA to our

friends and neighbors.

Desaree Vega: Mike was great he went above and beyond, I would recommend him to any one.

Bob Mabry:

Steven Trevino: Working with Bob was a very pleasurable experience. He was very professional and

answered all of our questions in a very timely manner.

Jeffrey Heinen: Bob is very responsive, goes above and beyond.

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William Sellers: Our agent Bob Mabry went above and beyond our expectations!! He was very

professional and guided us through each step of the process. We will recommend him to any friends and

family in the area who are looking for a home!!!

Jeffrey Heinen: Bob stuck through us with the ups and downs of purchasing this home.

Faye Liles: He was very knowledgeable and willing to provide answers to all my questions.

Brian Montgomery:

Leon Allegretti: Brian was very helpful and understanding of my list of needs vs wants. He made buying

my first house an educational and smooth experience. I'm glad he is part of your team. I have already

referred others to him and as I understand they will be closing soon. I will not hesitate to utilize him

again in the future; I wish there were more agents out there of his caliber and drive. Great job Brian!

Frank Gonzales: ERA Agent Brian Montgomery did a great job. The only concern was with the Title

Company some difficult in get the right information on the Affidavit. You might want to consider using a

different company.

Alfred Vincent: Brian is professional, knowledgeable, and timely with responses. His knowledge of real

estate, the local area, service providers, and general home repair and contracting are added bonuses

adding to the confidence and trust I could place in our discussions.

Kevin Bouren: Brian is a superb agent! Being a military family, we have worked with numerous agents

over the past 20 years, and Brian sits at the top of the list! We could not have been any happier. He was

extremely professional from the very first contact and continues to engage us even after closing to

ensure our satisfaction with everything. We highly recommend him to anyone looking for a realtor in the

San Antonio area. We cannot say enough positive things about our experience with Brian, but suffice to

say that he has become a true friend. Thank you for hiring such a phenomenal man and for allowing us

the privilege of working with him. He's a star!

Crystal Saldana: Brian was amazing!!!! I have referred him to several people. He makes you feel like

family and not just another sell.

Nikki Lewis: Brian was absolutely wonderful. He went above and beyond through this entire process. He

was knowledgeable, cordial, and dependable. Being a single mom, having someone with the knowledge

of the building process helps out a lot. I would recommend his services to all my associates.

Theresa Spencer: Brain went above and beyond his duties in assisting us. Because we had not yet moved

to San Antonio, Brian met with the inspector, performed our final walk-through, and picked up the keys

for us. He was friendly, knowledgeable and helpful every step of the way. From the first conversation I

had with him by phone, Brian demonstrated his knowledge of the area market as well as providing

valuable information about financing options.

Wesley Parker: Brian was extremely great! His knowledgebase, experience, and abilities are

characterized by his top performance as a real estate agent.

Kathryn Kirk: Brian is lovely and is very much interested in our well being. Thank you!

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Gary Riggins: Brian was a big help...he was able to provide us with insight to many areas of the sale that

we did not think of.

Daniel Mcnamara: Brian was exceptionally knowledgeable and accessible.

Frank Gonzales: It was a great experience appreciate the work and efforts of Brian Montgomery. He was

very attentive to our needs and desires. I certainly appreciate his snicerity and promptness in get

answers to our questions. He exhibited great confidence in our first meeting. Keep up the great work.

Alfred Vincent: Brian never made me feel rushed in any discussions. Still, too date, his referrals for

service and repair personnel are ones I feel confident with. His breadth of knowledge in the house repair

and real estate issues adds to my confidence in this stressful undertaking.

George Smith: We were in a time crunch and Brian came through 2 weeks in advance. Amazing!

Kevin Bouren: we couldn't be happier. Brian bent over backwards to accommodate our last-minute

requests, and he even sacrificed New Year's weekend when I made a short notice trip to San Antonio.

He gave up two days to drive me around San Antonio to look at 10 different homes and provided

personal insight into the various areas. He is extremely knowledgeable about the area and about things

to look for in a home. When we had questions about other needs we had, he provided

recommendations about other trusted professionals in the area. We simply struck a gold mine with

Brian, and it made our transition to Texas smooth, seamless, and superb! Thank you!!!

Theresa Spencer: Brian's extensive experience in the construction industry proved to be invaluable

during the process of viewing homes. While we were busy looking at the asthetics of the homes, Brian

was examining the structural integrity and pointing out potential issues or reassuring us of the

insignificance of other issues. Brian was very responsive whenever we had questions -- even responding

to emails that were sent outside of usual business hours.

Kathryn Kirk: Brian was amazing :D

Leon Allegretti: Overall this was a smooth process. Any questions were answered in a timely manner.

Nikki Lewis: It was an overall great experience

Cheri Morris:

Jessica Jaworowicz: Cheri was a great agent. She picked great properties to show us and worked with

our feedback to get even better choices. Her knowledge about the area, the market, and guiding us with

what to expect as first time home-buyers was well-appreciated. I would happily work with her again in

the future and would recommend her to anyone else.

Peter Senior: Cheri helped me find the house with her resources of houses for sale in the area I was

interested in.

Robert Lewis: A quick and seamless process, smooth and easy to understand, thanks to Cheri. What can

I say, after 24 hours the home was sold.

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Jessica Jaworowicz: We were happy with everything our agent provided for us. The most frustrating part

was working with the bank and the VA appraisal and department. Cheri made phone calls on our behalf

to try to remedy the issues as she is much more versed with the process and likely helped not drag out

the process even longer.

Peter Senior: Cheri was great. She was very helpful to me as a first time home buyer who had no idea

what he was doing! I will recommend her to anyone I know looking to buy or sell and will use her for any

future real estate transactions I have!!

Scott Stroman: Loved working with Cheri. She was always easy to get ahold of and very quick to get

anything I needed.

Robert Lewis: Cheri either became part of our family, or we joined hers. She helped us deposit trust and

friendship onto her years of expertise. Her positive "can do" attitude always reminded us that we were

in good hands, the hands of someone that loves her job, and never stops until it is all complete. We had

many setbacks, but none from lack of service from Cheri. She championed our cause, that of selling and

buying a home. She never backed down from pushing forward in what seemed an endless barrage of

complications. What we like most was that your agent helped us face all situations head and develop a

new plan of action. Always the educator, Cheri helped us learn about real estate transactions. We are

grateful for her work.

Roxanne Uresti:

Mark Calvillo: Roxanne was very helpful and friendly Always there when I needed advice

Bertha Wicker:

Armando Avala: I hope our next home buying experience is as good as this one. We will definitely

contact Bertha when we look for our next home. We are extremely happy with this agent and

company!!

Edward Wagner: We were pressed for time and Bertha was always accommodating in meeting our time

constraints. We found our travels around the city both pleasant and informative. In addition, Bertha was

very knowledgeable and helpful through out the process.

Armando Avala: Working with Bertha was an unbelievable experience. We have never worked with a

more knowledgeable and personable professional. She knew exactly what we were looking for and had

us in a home in no time. From a military family's perspective,she understood our needs and answered

questions without us having to ask. It was such a pleasure and a productive experience working with her

we would, without a doubt, recommend her and your company to all our friends and family. Our whole

home buying experience was efficient and easy. It truly was a blessing working with Bertha.

Edward Wagner: Bertha was excellent in all regards. She was both diligent and patient in helping us find

the right home.

James Dobbs: Bertha was quick, informative and kept me up to date on the progress of the sale of the

house