2015 TSA Conference. Welcome to the 2015 TSA Conference

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2015 TSA Conference2015 TSA ConferenceWelcome to the 2015 TSA Conference Reminders:Please put all cell phones on mute On topic on time One Speaker at a time Promptness is Appreciated Please where name badges to all events 2015 TSA ConferenceWho is NEW in Technical Service Nick Brueggeman 2015 TSA Conference2015 TSA ConferenceMonday September 21, 20142015 TSA ConferenceNortek/ Technical Service Updates

Matt LattanziDirector of Warranty and Technical Services 8:15-8:30 am 2015 TSA ConferenceTechnical Training Updates

Barb CoxDirector of Program and Planning Services8:30-9:00am 2015 TSA ConferenceBreak

9:00-9:10am 2015 TSA ConferenceReznor/Mammoth Technical Support

John CaterTechnical Service Manager 9:10-9:40am Warranty Update

Matt LattanziDirector of Warranty and Technical ServiceApril Douglas Warranty Manager 9:40-10:25 am 2015 TSA Conference2015 TSA ConferenceBreak

10:25-10:35 am Gas Furnace Updates

John RemleyProduct and Brand Manager 10:35-11:05 am 2015 TSA ConferenceRegional Updates

Matt LattanziDirector of Warranty and Technical Service 11:05-11:30 am 2015 TSA ConferenceLunch

11:30-12:30am 2015 TSA ConferenceBreakout Session 1 (Red)Mammoth Radiant Units/Unit Heaters

John CaterManager Technical Support 12:30-1:30 Pm 2015 TSA ConferenceBreakout Session 2 (Green)Broad Ocean Motor Troubleshooting and Motor Testing

Ross Wang Ger Hu12:30-1:30 Pm 2015 TSA ConferenceBreakout Session 3 (Blue)BG Series/iQ Error Code Troubleshooting

Dana Clark Senior Technical Advisor12:30-1:30 Pm 2015 TSA ConferenceBreakout Session 1 (Blue)Mammoth Radiant Units/Unit Heaters

John CaterManager Technical Support 1:45-2:45 pm 2015 TSA ConferenceBreakout Session 2 (Red)Broad Ocean Motor Troubleshooting and Motor Testing

Ross Wang Ger Hu1:45-2:45 Pm 2015 TSA ConferenceBreakout Session 3 (Green)BG Series/iQ Error Code Troubleshooting

Dana Clark Senior Technical Advisor1:45-2:45 Pm 2015 TSA ConferenceBreakout Session 1 (Green)Mammoth Radiant Units/Unit Heaters

John CaterManager Technical Support 3:00-4:00 pm 2015 TSA ConferenceBreakout Session 2 (Blue)Broad Ocean Motor Troubleshooting and Motor Testing

Ross Wang Ger Hu3:00-4:00 Pm 2015 TSA ConferenceBreakout Session 3 (Red)BG Series/iQ Error Code Troubleshooting

Dana Clark Senior Technical Advisor3:00-4:00 Pm 2015 TSA ConferenceHappy Hour/Dinner King Cat Club/Bugattis 5:30-7:30 2015 TSA ConferenceBreakfast7:00-8:00 am2015 TSA Conference