20150917Advances in MRO IT_ Wangermann

© Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Technology for the new style of MROAirline E&M Conference, Chicago IL, September 16-17, 2015

Dr. Pablo Wangermann

Client Principal, Aerospace & Defense

Hewlett-Packard Enterprise


HP Processes … • 1 out of 3 passengers globally (1 Billion/year)

• 2 million aircraft movements

• 7 billion Airline SOA transactions per year

… all delivered by HPE leveraging HP hardware, software and services

© Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.3

Transformation areas that enable the New Style of Business

Transformto a hybrid

infrastructure

Empowerthe data-driven

organization

Enableworkplace

productivity

Protect your digital enterprise

> Increase agility and flexibility

> Reduce cost

> Generate revenue and profit growth

> Reduce risk

> Improve customer experience

> Enhance employee experience

Customer Business Outcomes


The New Style of MRO


Airline Enterprise Systems

Mobile

Airline Integration Platform

Maintenance and Engineering Personnel

Airline Managers & Executives

Planning & Analysis

Records and MaintenancePilots & Crew

Enterprise Service BusBusiness Service Management, Transformation and Orchestration

Engineering & Publishing

Airline Business Process Model

API & Service Integration

Airline Information Store

(Operational Data Store)

Scheduling systems

Procurement & Logistics Quality

Assurance & Records

MRP & Shop Production

Aircraft Routing

Tools, Fleet Mgmt

Execute Maintenance Base / Line

HAVEn

User Experience Framework

Analytics &Data Management

Security

Business Events,Business Rules

Manufacturer systems

Supplier Integration

Engine Maintenance Integ

Crew Mgmt.

HR systems

Financial & Asset Mgmt.

Airport Operations Dispatch

Flight Operations

Time & Attendance

ECM, MEL & Ops

systems

Maintenance Planning

Reliability Systems

Materials Management

FAA & Regulatory

Line & Base Mechanics

Mobile

FAA & RegulatoryVendors & Suppliers

Manufacturers and Partners

MRO is a complex Ecosystem


MRO future state should be built on two foundations

Big Data Platform• Need a platform that can ingest and process

in real-time large amounts of structured and unstructured data

• The tools and capabilities to deliver meaningful analytics – not just reporting

• Ability to embed in industrial processes such as MRO – actionable analytics

Cloud• Cloud is an operations architecture, not just

an IT architecture

• Programs are fundamentally federated

– Airlines, OEMs, MROs, suppliers, regulators, stations, crews, mechanics

– A cloud architecture is the right way to build the ability to serve a federated environment

• Additional benefits in scalability, agility, security


Cloud is an Operations Opportunity• Flexibility and agility

• Scalability

• Ease of access to data …

• … with better security

• Supports a federated ecosystem

• A fundamentally better architecture to support rapidly changing operations

HP offers the full range of Cloud options (Public, VPC, MPC) – ITAR and Fed-Ramp

compliant


Analytics MRO is awash with data that is not being usedStructured Data Underused …• Already in a system, possibly in a data

warehouse

– Many airlines still doing analysis in Excel

– Lack of data scientists

• Dashboards may be in place but data is difficult to “slice and dice”

• Airlines and MROs not leveraging diverse data, e.g.,

– Network data beyond cycles and hours

– Crew experience

• Finding information across systems is a major challenge (e.g., for diagnostics)

Sensor Data Exploding …• “Pipes” from the aircraft are getting

bigger

• Airlines choosing not to pay for full bandwidth

• Data storage is a challenge …

• … as is ability to analyze the data with sufficient speed to be actionable

Unstructured Data not Used• Raw log book write-ups – contextual

analytics

• Image processing

• Social media only used as a customer interface tool, not for operational insight

Impacts• Periodic adjustment of plans (Mx programs, inventory target levels, etc.) – not frequent

or near-real-time

• Existing analytics are primarily dashboards / reporting – lack of predictive analytics

• Many data sources not analyzed, analyzed infrequently, or only looked at in a silo

• Planning and execution are rarely directly impacted by analytics – rely on history and manager/operator skill

• Staff lack analytical capabilities / awareness of new tools – or over focus on tools rather than changes in decisions


Actionable analytics

Massive raw data generation

Big data tools

Unstructured data tools

Cloud and High-Performance Compute

3D Printing

Beacons / network technology

Mobility

Predictive Analytics

Real-time decision support

Real-time imagery analysis

Plan Differently

React Differently

Work More Efficiently

The technology exists to move sustainment to actionable analytics

Better Technology… to do better

Analysis …… to take Action

Where companies tend to focus Where the value is

$


Using HP Haven platform and Analytics aaS to support Operational Efficiency

Mining: Vehicle Operations

Situation• Open pit mining typically operates in remote

locations where it is difficult to manage MRO due to unplanned repairs, challenging labor model and hazardous working conditions.

Opportunity • Client had an opportunity to more fully leverage

and integrate machine telematics, equipment GPS tracking, and transactional operations data to improve efficiency through

– 1) Predictive Maintenance – Equipment Down Time Reduction;

– 2) Improve Shift Change Efficiency – Shift change over analytic

– 3) Increased Operator Safety – driver and equipment behavior analytics.

• Identified early warning indicator of part failures permitting preventative repair during scheduled maintenance

• Identification of inefficient shift changeover patterns, including; crews, scheduling, equipment and location areas for improvement.

• Identified hazardous choke points in traffic flows, based on driver and equipment behavior

• Enabled near-real time data collection and analysis

• Performed statistical simulations to provide actionable insight

• Made the data accessible from anywhere in the world

• Improve data collection, management, analysis and availability

• Analyze data and derive insight to inform actions and decisions

Outcomes Approach Discovery


Context Aware Mobility

Existing use-cases• Look up and view repair manuals

• Capturing data/ pictures of wear conditions

• View, edit spare parts availability

New Use Case• Record videos of maintenance, installation

• Recognize images and play videos

Business Value• Knowledge retention

• Process automation

• Cost savings

Transformation of MRO and direct labor processes

Mobile tools have far more capability than simply viewing web pages and entering form data


3D Printing

http://www8.hp.com/us/en/commercial-printers/floater/3Dprinting.html

https://www.youtube.com/watch?v=QhZAiNkAb_E

http://www8.hp.com/us/en/commercial-printers/floater/3Dprinting.html

https://www.youtube.com/watch?v=QhZAiNkAb_E


HP Security Operations Center Footprint


Getting the value out of MRO IT

• OT and IT are not separate

– Organizational implications for IT functions and CIOs … and their partners

– Businesses are looking to IT to drive business innovation, not just “keep the lights on”

• Understand the “art of the possible” – e.g., what can embedding real-time imagery analysis and data analytics do for you?

• Focus on “Proof of Value” not “Proof of Concept” – build the business case piece by piece


Thank you

Dr. Pablo Wangermann

[email protected]

214 673 1987

Documents

20150917Advances in MRO IT_ Wangermann