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International Business
Munich Airport
International Business Portfolio
1©
2016 F
lughafe
n M
ünchen G
mbH
Munich Airport as Your Partner from Design to Operations
© 2016 Flughafen München GmbH2
Shaping your airport of tomorrow
Tailor-made consulting
services delivered by a
successful, competent, and
experienced technology-
driven, full-service airport
operator.
Full support from design to
operation out of one hand.
Consulting
More than 65 years of efficient
airport management, unique
best-practices and innovative
solutions guarantee added value
to the entire lifecycle of your
airport.
Our clients are friends and we
want to support on a partnership
and long-term basis.
Management Training
Munich Airport Academy
offers all training courses as
standardised courses at
Munich Airport or tailored to
your specific needs.
Best practice support is
guaranteed.
The International Business Division of Munich Airport
Your Strong and Experienced Partner
© 2016 Flughafen München GmbH3
65 years of airport
planning,
expansion and
management
20years of
international
consulting
experience
40successful projects
delivered
in over 30
countries
Tailor-madeconsulting services
in all airport
business areas out
of one hand
Full support throughout the
entire airport
lifecycle – from
planning to
operations
€ 9.3mtotal turnover
Expertisegained from daily
airport operations
and various
international
projects
70 Highly skilled experts with extensive
operational know-how in all airport
business related areas
Terminal Design
Customer Experience
Perfection Meets Efficiency
Know-how in all Airport Related Business Areas from Design to
Operations
• Integrated business model keeps all know-how of planning,
operations and management in-house.
• We share best-practices, know-how and expertise in
planning, construction, operations and management with
our business partners.
© 2016 Flughafen München GmbH4
VIP Services
Master Planning
Ground Handling Training
Cargo Operations
Airport City
Retail F & B
IT Operations Security Airside Operations Baggage Operation
Airport OperationsParking
Maintenance
Excellence in all Airport Business Areas
© 2016 Flughafen München GmbH5
Passenger Services
• Passenger Guidance & Information
Services
• VIP Services
• PRM
• Meet & Greet
• Medical Services & Airport Clinic
HR Development/ Training
• HR Management
• Training need analysis
• Training concept development
• Training deployment
• Leadership & staff training
Airport Development
• Business planning
• Business strategy management
• Master planning
• Terminal simulation
• Capacity planning
• Infrastructure planning and set-up
Operational Services
• Management of daily operations
• Process planning and
reengineering
• A-CDM
• Total Airport Management
• Resource planning and
management
Best in class training concepts to establish a
competent workforce
Continuous modification of the airport masterplan according
to future needs and trends
Excellent service provision and high quality of passenger
experience
Continuous improvement of operations to increase
efficiency
Excellence in all Airport Business Areas
© 2016 Flughafen München GmbH6
Integrated Ground Services
• Ground, Passenger & Cargo handling
• De-icing services
• Push back services
• Baggage handling services
• Planning, dispatch and control of the
physical service provision
• Resource planning and allocation
Technical Services
• Facility & aviation premises
management
• Vehicle fleet management
• Energy, water and waste
management
• Energy efficiency & sustainability
• Winter services
Safety & Security
• Security management
• Corporate security
• Security procedures
• Crisis Centre and management
• Safety Management System
• Airport emergency plan/ fall-back
‘One-stop-shop‘ ground handling for all above and
below the wing operations
Safe and secure airport operations with proven concepts Airport infrastructure maintenance and management to
ensure smooth operations
Cargo and Logistics
• Cargo traffic forecasting
• Planning and development
• Cargo terminal processes
• Warehousing
• Cargo – Logistics IT Solutions
Planning and operational excellence in cargo and logistics
Excellence in all Airport Business Areas
© 2016 Flughafen München GmbH7
Real Estate
• Real estate portfolio management
• Real estate development
• Real estate marketing and sales
• Airport city development
Commercial Activities
• Parking management and services
• Commercial centre management
• Advertising
• Event management
• Retail development
• Food & beverage
• Management of retail mix
Marketing
• Market research and flight
planning
• Travel Industry and hub marketing
• Strategic airline marketing
• Route development
• Traffic analysis and development
Focus on increasing customer experience and continuously
developing new ideas and strategies
Marketing measure to attract new business partners and
customers
Increasing revenue by efficient asset management
IT Services
• Testing & commissioning
• Information systems
• Office solutions
• Communication systems
• Application design
• IT and platform strategies
• Helpdesk operations
IT Strategy, Operations, maintenance and innovation
development of all Airport IT
Consulting Services
© 2016 Flughafen München GmbH8
FMG offers operational, technical and management support throughout the whole lifecycle of an airport.
One Partner for the Full Airport Life Cycle
© 2016 Flughafen München GmbH9
• Traffic Forecast, Peak Hour, Flight Plan
• Capacity Analysis
• Master Plan Development
• Design / Design Review
• Airside and Terminal Simulations
• Aerodrome Certification and Compliance
• Airport CDM
• Airport Security
• Development of Concepts and SOPs
• Process Analysis / Reengineering
• Quality and Customer Experience
• Technical (FM) and IT Support Services
• ORAT Airside
• ORAT Standard
• Event ORAT
• Market Research and Customer Segmentation
• Airline Acquisition and Route Development
• Airport Charges / Tariffs
• Airport Parking
Preparation
Phase
Planning
Phase
Construction
Phase
Start-Up
Phase
Operations
Phase
• Commercial Business Development and Planning (Retail /
F&B concepts)
• Real Estate Management and Development
• Advertising, Marketing and Promotion
Commercial GrowthOptimizing Airport Revenues
Airport Operations Efficient and Sustainable Airport Operations
ORATGetting Ready for Operation
Planning & Development Preparing for Future Challenges
• Strategy and Strategy Development
• HR/ Organizational Development
• Business Model Development (strategisch)
• Make-or-buy Analysis
• M&A Valuation and Support
Airport StrategyShaping Concepts and Promoting Smart Decisions
Operational Readiness and Airport Transfer (ORAT)Successful support to more than 30 operators
© 2016 Flughafen München GmbH10
• Fully fledged operational readiness and transition programme to guarantee on-time opening, smooth operations
and minimising the risk of failure from day one onwards.
• Munich Airport delivers all necessary services out of one hand
ORAT Project Management
ORAT Core Programme
ORAT
Operations
Preparation
ORAT
Set-up
Operational
Readiness
Preparation
Familiarisation
& Training
Trial
Operations
Airport /
Terminal
Transfer
Opening
Support
Post
Opening
Support
Programme Mgmt.
Stakeholder
Management
Budget Control
Status Reporting
Governance
Risk & Issue
Management
Resource PlanningDesign Review & Simulation
Development of
SOPs
O&M training coordination
Scope & Change
Management
Document Control
Compliance &
certification
Best practice exchange
Operational Documentation
Development
of job
descriptions
Operational training
Operational Readiness and Airport Transfer (ORAT)
© 2016 Flughafen München GmbH11
Clear and structured
operations, stakeholder
interdependencies, reporting
and communication structures
Increasing the probability of
an on-time opening of the
airport infrastructure
Preparation of back-up
scenarios in case of system
failure
Reliable and intensive
relationship to all
stakeholders involved
Extensive trials including all
systems and infrastructure
elements
Minimising the risk of major
operational incidents and
irregularities
Familiarisation & preparation
of all key stakeholders with
the new environment and
systems
Smooth start-up of operations
from day one onwards
Operational Readiness and Airport Transfer (ORAT)Why Munich Airport?
© 2016 Flughafen München GmbH12
Inventor and global market
leader in providing successful
ORAT services.
Successfully managed
30 ORAT projects around the
world.
We work at the ‘airport-to-airport’ level by offering our airport clients hands-on,
one-on-one consulting services.
Decades of direct
operations experience and
in-depth knowledge of key
issues and challenges of an
airport.
A unique consultation
approach: tailor-made expert
support and best suited level
of direct involvement.
Master Planning & Capacity Planning
Development of Demand-Driven Airport Infrastructure
© 2016 Flughafen München GmbH13
• Quantification and analysis of
predicted passenger numbers,
aircraft movements and freight
volumes and deduction of
relevant planning assumptions.
• Sizing and capacity planning for
all airside assets, passenger
and cargo handling.
• Definition of a master plan to
guide the balanced
development of all landside and
airside airport assets and
infrastructure.
• Establishing a general
development plan that includes
necessary and specified
expansion stages on capacity
requirements and urban
planning concepts.
• Simulation of landside and
airside traffic models to
determine capacity and its
constraints and to identify
potential bottlenecks.
• Development of multimodal
transportation concepts and
design principles for
development beyond the airport
boundaries.
Airport Master Plan and infrastructure design are the basis for sustainable, efficient and profitable airport business.
We support you from operator to operator.
Master Planning & Capacity Planning
Why Munich Airport?
© 2016 Flughafen München GmbH14
Renowned worldwide for our
clear and functional design
and layout.
Extensive experience in
harmonising an airport’s
development with the needs
and demands of the
international aviation market.
Striving to support clients in
planning issues that ensure
successful business
development.
Strong emphasis on ‘balance
of capacity’.
High architectural
standards and quality at all
buildings to create an
attractive environment.
Well-ordered structures as
prerequisite for efficient
processes.
Airport Consulting Services
Why Munich Airport as Your Partner
© 2016 Flughafen München GmbH15
‘Successful project
references all over the
world’
’Munich Airport – one of
the best airports
worldwide’
‘Tailor-made solutions to
support our clients to
their needs’
‘Consulting services with
understandings of the
challenges’
‘Inventor of ORAT & No.1
provider for ORAT
Services’
‘Expertise in all airport
processors over more
then 65 years’
‘Full-Service-Operator
with know-how in all
airport business areas’
‘Best and longest ORAT
track record worldwide’
Airport Management Services
Shaping Concepts and Promoting Smart Decisions
© 2016 Flughafen München GmbH16
International Consulting Experience ORAT Project History
© 2016 Flughafen München GmbH17
New Quito Int. Airport
Brussels Int. Airport
London Heathrow Int. Airport
Malaga Int. Airport
Madrid Int. Airport
Durban Int. Airport
Barcelona Int. Airport
Viracopos Int. Airport
Berlin Brandenburg Int. Airport
Athens Int. Airport
Vienna Int. Airport
New Delhi Int. Airport
Kuala Lumpur Int. Airport
New Hyderabad Int. Airport
Singapore Int. Airport
Moscow Sheremetyevo Airport
Bangkok Suvarnabhumi Int.
Airport
Munich Int. Airport
Kiev Int. Airport
Ashgabat Int. Airport
Abu Dhabi Int. Airport
Istanbul Sabiha Gökçen Airport
Rio de Janeiro Int. Airport
Muscat Int. & Salalah Airport
Current Project
Hamad Int. Airport
International Consulting Experience Consulting Project History
© 2016 Flughafen München GmbH18
Natal Airport
Brasilia Airport
Douala & Yaounde
Airport
Dusseldorf Int. Airport
Los Angeles
Int. Airport
Bahrain Int. Airport
Qingdao Airport
Novosibirsk Int. Airport
Sendai Airport
Riyadh Int. Airport
Singapore Int. Airport
Confins Int. Airport
New Doha Int. Airport
Jeddah Int. Airport
Hamad Int. Airport
Beijing New Int.
Airport
Palmerola Airport
Current Project
Cairo Airport
Airport Management Services
Tailor-Made Solutions for You for Each Airport Business Segment
We support you in addressing and tackling individual airport management needs and realising goals in day-to-day business by
defining and establishing standards geared towards productivity, efficiency and quality.
© 2016 Flughafen München GmbH19
Airport
Management Services
Management ContractManagement Support Interim Management
Our experts are seconded to your
company to drive the daily airport
business according to your needs and
requirements.
Support of your management team
regarding development and
implementation of business and
operational strategies.
Short term management contract to
build a bridge until your organisation is
fully hired, e.g. in case of new terminal
buildings or new greenfield airports.
Increased level of FMG involvement, know-how transfer, level of control
Go
al
• To develop your airport into a profitable business
• To transfer valuable know-how
• To enable your local staff and management to take over
and run the airport business Business Model Development
Strategy and Strategy Development
M&A Valuation and Support
Make-or-buy Analysis
HR/ Organizational Development
Pro
du
cts
Airport Management Services
Knowledge Transfer
Since new facilities are a big infrastructural and
operational step for airport operators and stakeholders,
FMG supports in the following way:
• Experts will act as interim managers
• Support of and advice for our management to turn
the airport operations into a high quality and profitable
business
• Know-how transfer and management support on a
partnership based approach
• Support in enhancing business strategies and in
implementing actions to be taken
• Comprehensive knowledge base of our experts to
local operational staff
© 2016 Flughafen München GmbH20
Streamline and
continuously
improve daily
operations
Optimise
business
processes &
maximise
commercial
revenues
Achieve
leadership
excellence for all
managers
through day-to-
day on-the-job
coaching by our
experts
Implementation
of best-in-class
procedures,
processes and
approaches
according to
European and
international
standards
Achieve safety
and quality
standards
Continuous
strategic advice
and know-how
transfer
Increase
efficiency and
achieve
sustainable
operations
One of the prime objectives of our Airport Management Services is to continuously focusing on sustainable know-how
transfer right from the start of the project in order to cultivate a comprehensive local knowledge base and expertise.
Munich Airport as Your Partner for Airport Management Excellence
© 2016 Flughafen München GmbH21
Proven by numerous awards we
know how to manage an airport
Well-established experience in
all airport business areas
Vast knowledge in establishing &
managing best-in-class concepts
and approaches
Quick wins and long-term
efficiency by tracking performance
development
Tailor-made management
solutions on interim or long-term
basis
Trusted partner in airport
operations management with a
portfolio of innovative solutions
Constant access to a professional ‘second opinion’ on major management or
operational decisions and to advice strategically for all operational business areas
Airport Management Services
References
© 2016 Flughafen München GmbH22
Cairo Airport
Confins Int. Airport
Bahrain Int. Airport
Current Project
Augsburg Airport
Palmerola Airport
Munich Airport
Training Services
Empowering People
© 2016 Flughafen München GmbH23
Munich Airport Academy
Your Strong and Experienced Training Partner
© 2016 Flughafen München GmbH24
2,500 Training sessions
per year
30,000Training days per
year
Full training
deploymentRanging from
training assessment
to training execution
300 training
daysPer year for
international clients
24 yearsSuccessful training
of Munich Airport
workforce
Tailored
training
programmesFor individual needs
Certification By TÜV Süd training organisation ensuring
compliance with international training quality
standards
Munich Airport Academy offers training courses as standardised courses at Munich Airport or customised
according to the specific needs of our customers. The following services can be offered:
12,5,
Munich Airport Academy
Transfer of Knowledge and Best-Practices
© 2016 Flughafen München GmbH25
Make our operational
experience become your
benefit
Senior management
one-on-one shadowing
Basic knowledge on
general airport business to
onboard new staff
We teach you how to take
and maintain the lead
Best Practice
Training
Airport Executive
Programme
BASICS TrainingLeadership
Development
Programme
Munich Airport AcademyInternational Training
Training Deployment
We help you to individually deploy training courses to prepare
your workforce for future tasks and challenges
Munich Airport Academy
Training Deployment
© 2016 Flughafen München GmbH26
Evaluation of existing
training programmes
to identify gaps
between current and
future training needs
and requirements
• Assessment
• Strategic Gap
Analysis
Set-up and support of
training coordination
and organisation prior
to training roll-out
• Training schedule
• Training Matrix
Development of new
training concepts to
meet the various
and individual training
requirements of our
clients and their staff
• Comprehensive
Training Concept
Individual and detailed
analysis of future
training needs and
requirements in close
cooperation with our
clients
• Training
requirements
catalogue
2. Training
Need Analysis
3. Development
of Training
Concepts
4. Training
Coordination
1. Training
Evaluation
Roll-out of training,
either as classroom
training or on-the-job
training, both at
clients’ airport or at
Munich Airport
• Classroom/ on-the-
job trainings
• Progress review
5. Training
Implementation
Tailor-Made Solutions for Your Training Needs
Munich Airport Academy
Your Partner for Excellence in Training & Consulting
© 2016 Flughafen München GmbH27
Our ambition
… is to be a first choice training provider for international airports which wish to
achieve a world-class level of operational efficiency and service quality
Our mission
… is to promote peak performance, efficient processes, expert knowledge, motivation
and strong values
Our brand
… is build on our international experience, innovation, customer and service
competencies obtained in many years of excellent airport management
Our products
… represent ’ready for the future’ training and consulting solutions in all fields of
airport activities, tailored for your specific needs
Munich Airport Academy
Best Practice Training
© 2016 Flughafen München GmbH28
Training approach
Combination of class-room and
on-the-job demonstration. All trainings can
be offered in a tailor-made version to meet
your individual needs
Duration
5 days, customisable depending on your
needs
Max. number of participants
15, depending on the nature of the training
topics covered
Designed for
Middle Management level
Added value
Transfer of Munich Airport Best Practices
Airport
Terminal &
Landside
Management*
Airport Civil &
Airport
Systems
Engineering
Airport Facility
Management *
Airside
Operations &
Airport Duty
Management
Airport Safety &
SMS *
Airport
Commercial
Activities *
Airport Security
Management
Baggage
Handling
Systems
Introduction to
Operations &
Resource
Allocation *
Airport
Operations
Control
We offer you a wide range of unique Best Practice trainings for your operational staff. All trainings are
offered at Munich Airport Academy.
* Trainings can be delivered as in-house training per request.
Our Leadership Development Programmes combine workshops, business coaching, assessments and
performance management systems to create lasting change in leadership teams and increased success
in meeting business objectives. Programmes can include:
Munich Airport Academy
Leadership Development Programme
© 2016 Flughafen München GmbH29
Senior
Leadership
Team
Strategy &
Framework
Management
Potential
Evaluation
Business
Leadership
Coaching
Leadership
Systems
Measurement
& Tracking
Leadership
Training
Program
Our strategy workshops focus on issues,
challenges and the development of a
corporate framework for the achievement
of key strategies that will drive the
organisation forward.
Corporate performance indicators, including
financial reports, employee engagement
survey, media scans and customer
satisfaction ratings are combined with
market and competitive analysis to clearly
delineate opportunities and threats.
An evaluation workshop held at the end
of the LDP includes an assessment of goal
achievement and learning, as well as a
review of programme impacts on customer
satisfaction and employee engagement.
Your personal insight into our management approach. As to serve your professional needs best we will
design for you an individually tailored tutoring program covering all fields of your interest e.g.:
Munich Airport Academy
Airport Executive Program
© 2016 Flughafen München GmbH30
Staffing
Strategic
Decision
Making
Master
Planning
GovernanceStakeholder
Management
Key Account
Management
Controlling
Key
Performance
Management
Quality
Management
Corporate
Strategy
Mergers and
Acquisitions
Marketing
Airport
OperationsAirport IT
Training approach
Combination of operational visits; plus
briefings and de-briefings, discussions
and best practice exchange with our
executives
Duration
Depending on your needs
Max. number of participants
2 (strict limitation)
Designed for
Airport managers and executives
Added value
Benefit from our executives’ profound
experience in managing airports
successfully, sustainably and efficiently –
get a close insight into how a world-class
airport is managed! Our program also
offers you a unique possibility to
benchmark and extend your network.
During your stay at Munich Airport
Academy you will have your personal
coordinator ensuring that your stay
will be most beneficial and convenient.
Learn from and benchmark with our
executives on an eye-to-eye level!
Munich Airport Academy
BASICS Training
© 2016 Flughafen München GmbH31
The BASICS Training courses, designed for newcomers to the airport business with none or only a low
level of experience, are covering all core areas of the ’Airport World’ and will familiarise participants
with the basic aspects necessary for smooth operations.
Airport Processes
from a
Passenger’s
Perspective
Processes during
Transfer
Processes during
Taxi and Flight
Aeronautical &
Non-Aeronautical
Revenues
Safety & Security
Processes at
Airports
Airport/Airline
Relations
Training approach
Combination of several modules of
your choice
Duration
Each module 1 day
Max. number of participants
15
Designed for
Newcomers to the airport
Airport Customer
Services
Munich Airport Academy
Cooperation with ACI Global Training
• The regular exchange between international
airport professionals promotes the development
of the overall airport industry.
• Munich Airport Academy hosts ACI Global Training
courses
• Provision of excellent training facilities; adjacent to
one of the best airports in the world located in
beautiful Bavaria.
• Open training courses with participants from all
over the world – covering various fields of airport
relevant topics.
• For more information on upcoming ACI Global
Training courses, please contact us or visit the
official ACI Airport Training Calendar:
www.aci.aero/Global-Training
© 2016 Flughafen München GmbH32
Munich Airport Academy
Munich Airport – Your Partner for Training Excellence
© 2016 Flughafen München GmbH33
Over 20 years of experience to
ensure trained workforce according
to the latest standards
Innovative training approach:
focus on today’s needs and
anticipating tomorrow’s needs
International expertise and
customer & services
competencies
Full service operator: Experience
in all fields of airport training
activities
Best learning results by a
balance of face-to-face classroom
and on-the-job training sessions
Establishing best-in-class
training concepts according to
international standards
Clients gain experience in day-to-
day management and operations
of a leading airport
First choice training provider for
world class level in operations,
service and leadership excellence
Munich Airport AcademyInternational Training References
© 2016 Flughafen München GmbH34
Athens Int. Airport
New Hyderabad Int.
Airport
Bangkok
Suvarnabhumi Int.
Airport
Abu Dhabi Int. Airport
Hamad Int. Airport
Muscat Int. &
Salalah Airport
Bahrain Int. Airport
Current Project
Munich Int. Airport
Detailed Project References
© 2016 Flughafen München GmbH35
International Consulting Experience
Current Projects
© 2016 Flughafen München GmbH36
Cairo International Airport
Egypt
Airport Management, Operations
Consultancy, ORAT
Since 02/2016
Palmerola Airport
Honduras
Airport Design, Masterplan, Training,
ORAT, Management
Since 07/2015
Muscat Int. Airport & Salalah
Airport, Oman
ORAT, Operational & Mgmt. Training
Since 11/2010
Jeddah King Abdulaziz Int.
Airport, Saudi Arabia
IT, Management Services &
Operational Support
Since 04/2012
Changi Airport
Singapore
ORAT T4
Since 07/2016
Male International
Airport
Airport Operational Health Check
Since 09/2016
Berlin Brandenburg
International Airport
ORAT
Since 11/2016
Etihad Airways
Operational Ground Handling
Support,
Since 07/2015
Munich Int. Airport
Germany
ORAT
09/2014 – 06/2016
International Consulting Experience
Project References – 1
© 2016 Flughafen München GmbH37
Hamad Int. Airport
Qatar
ORAT
11/2009 – 07/2016
Changi Airport
Singapore
ORAT Planning T4
05/2015 – 08/2015
Rio de Janeiro Int. Airport
Brasil
ORAT
08/2015 – 04/2016
Palmerola Airport
Honduras
Acquisition Support Services
07/2015 – 03/2016
Changi Airport
Singapore
Fixed Ground Services Consultancy
Since 04/2015 – 11/2015
Sendai Airport
Japan
M&A Support for Consortium (Air
Service Development, Airport Tariffs)
03/2015 – 06/2015
Riyadh King Kahlid Int. Airport
Saudi Arabia
Arrival Transformation Process
10/2014 – 05/2015
International Consulting Experience
Project References – 2
© 2016 Flughafen München GmbH38
Ashgabat Int. Airport
Turkmenistan
ORAT for interim Terminal
02/2014 – 03/2014
Confins Int. Airport
Brazil
08/2014 – 12/2015: Operational
Consulting Services
Hamad Int. Airport
Qatar
ATC Management
09/2011 – 07/2013
New Quito Int. Airport
Ecuador
ORAT
11/2011 – 02/2013
Bahrain Int. Airport
Bahrain
Concept Design Review
04/2014 – 05/2014
Campinas Viracopos Airport
Brazil
ORAT, Airline Marketing, Master Planning
& Design
03/2013 – 12/2013
Changi Airport
Singapore
A-CDM
03/2012 – 08/2012
Vienna Int. Airport
Austria
ORAT
01/2008 – 06/2012
International Consulting Experience
Project References – 3
© 2016 Flughafen München GmbH39
Kiev Boryspil Int. Airport
Ukraine
Event – ORAT EM 2012
12/2010 – 06/2012
Douala & Yaounde Airport
Cameroon
SMS, QMS & ICAO Certificate
07/2012 – 01/2013
Berlin BBI
Germany
Trials, Airport Transfer and
Operational Concepts
12/2009 – 06/2012
Moscow Sheremetyevo Int.
Airport, Russia
ORAT
10/2008 – 03/2010
Düsseldorf Int. Airport
Germany
A-CDM
08/2009 – 09/2012
Durban Int. Airport
South Africa
ORAT
12/2008 – 06/2010
Istanbul Sabiha Gökçen Int.
Airport, Turkey
ORAT
09/2009 – 12/2009
New Delhi Int. Airport
India
ORAT
05/2008 – 10/2010
International Consulting Experience
Project References – 4
© 2016 Flughafen München GmbH40
Barcelona Int. Airport
Spain
ORAT
03/2006 – 09/2009
Abu Dhabi Int. Airport
UAE
ORAT
01/2007 – 08/2009
Qingdao Int. Airport
China
Strategic Business and investment
Planning
08/2005 – 04/2007
London Heathrow Int. Airport
United Kingdom
ORAT
01/2006 – 06/2008
Changi Airport
Singapore
ORAT
06/2007 – 01/2008
Madrid-Barajas Int. Airport
Spain
ORAT
02/2002 – 03/2006
New Hyderabad Int’l Airport
India
ORAT
01/2007 – 04/2008
Bangkok Suvarnabhumi Int.
Airport, Thailand
ORAT
12/2005 – 09/2006
International Consulting Experience
Project References – 5
© 2016 Flughafen München GmbH41
Novosibirsk Int. Airport
Russia
Feasibility Study
10/2001 – 08/2002
Munich Int. Airport
Germany
ORAT
09/2001 – 06/2003
Athens Int. Airport
Greece
ORAT
11/1998 – 05/2001
Brussels Int. Airport
Belgium
ORAT
05/2001 – 05/2002
Kuala Lumpur Int. Airport
Malaysia
ORAT
09/1995 – 07/1998
Beijing New Int. Airport
ChinaTerminal Design Support
11/2015 – 05/2016
Ashgabat Int. Airport
Turkmenistan
Aerodrome Certification, Design
Review, ORAT
05/2015 – 09/2016
Airport Management Services
References
© 2016 Flughafen München GmbH42
Cairo International Airport
Egypt
Management Contract
Since 02/2016
Confins Int. Airport
Brazil
Airport Concession
11/2013 – 07/2014
Bahrain Int. Airport
Bahrain
Airport Management Consultancy
07/2009 – 12/2011
Munich Int. Airport
Germany
Airport Management
Since 1949
Palmerola Airport
Honduras
Management & Consulting Support,
Training
Since 07/2015
Augsburg Airport
Germany
Airport Management
1999 - 2005
Munich Airport Academy
International Training References
© 2016 Flughafen München GmbH43
Muscat Int’l Airport & Salalah
Airport, Oman
Execution of various Best Practice
and Management Trainings
Athens Int’l Airport,
Greece
Training Deployment; execution of
Familiarisation Trainings
Bangkok Suvarnabhumi
Airport, Thailand
Training Deployment; execution of
Familiarisation Trainings
New Doha Int’l Airport,
Qatar
Execution of Familiarisation Trainings
Abu Dhabi Int’l Airport,
UAE
Training Deployment; Conduction of
Familiarisation Trainings
New Hyderabad Int’l Airport,
India
Training Deployment; execution of
Familiarisation Trainings
Bahrain Int’l Airport,
Bahrain
Trainings in the fields of Airport
Safety, Fire Fighting, Flight Planning,
VIP Services
Munich Int. Airport
Germany
Training of airport workforce in all
business areas
© 2016 Flughafen München GmbH44