2016

COMPANY PROFILE

Block 8, Unipark Suria, Jalan Ikram-Uniten, 43000 Kajang, Selangor Darul Ehsan. □ Tel: 603-87383333 □ Fax: 603-87369932

□ www.infotree.net.my □ info@infotree.net.my

1

VISION

TO BE A PREMIER SOLUTION PROVIDER

FOR INFORMATION AND

COMMUNICATION TECHNOLOGY

MISSION

TO PROVIDE CUSTOMERS WITH

RELIABLE, EFFICIENT AND EFFECTIVE ICT

SOLUTIONS BY UTILIZING STATE OF THE

ART TECHNOLOGIES AND SKILLED

HUMAN CAPITAL

CORE VALUES

HONESTY, RESPONSIBLE, DESCIPLINE, FAIR, FUTURE-ORENTED,

CARE + QSC

SATISFIED SHAREHOLDERS: MAINTAIN SUSTAINABLE BUSINESS

DELIGHTED CUSTOMERS: PROVIDE HIGH QUALITY &

EXCELLENT SERVICES

OPERATIONAL EXCELLENCE: ASSURE EFFECTIVE & EFFICIENT

INTERNAL PROCESS

EMPLOYEE DEVELOPMENT: DEVELOP COMPETENT & SELF-

MOTIVATED WORKFORCE

2

COMPANY PROFILE

Name of Company: INFOTREE SDN BHD

Registration No: 491202-P

Date of Incorporation: 12th August 1999

Paid Up Capital: RM 1,000,000.00

Registered Body: Ministry of Finance (MOF)

Contractor Reg. : 357 - 02063805 (Bumiputera)

Consultant Reg. : 465 - 02016682

Tenaga Nasional Berhad (TNB)

Contractor Reg. : 3036478

Certification: ISO 9001:2008 (BM TRADA CERTIFICATION)

Cert. No.: 7458

GST Registration No.: 001531813888

Company Secretary: Khoo Hooi Ling

Company Auditor: Khoo & Associates

Business Address: Block 8, Unipark Suria

Jalan Ikram-Uniten

43000 Kajang,

Selangor Darul Ehsan

Telephone: 603-8738 3388 (General line)

603-8738 3333 (Helpdesk)

Fax: 603-8736 9932

E-Mail Address: info@infotree.net.my

Website: http://www.infotree.net.my

3

BACKGROUND

INFOTREE SDN BHD, incorporated on 12th August 1999 with its office located in the

vicinity of Unipark Suria, Jalan IKRAM-UNITEN, Kajang, is a growing and innovative

cyber-based company with the core objectives of applying a full momentum of our

capabilities towards fulfilling our clients every needs and requirements. We provide

professional experience and relevant expertise from various fields, such as

application development, web development, networking infrastructure, IT

consultation and wireless solution to our clients.

INFOTREE SDN BHD intends to nourish the cyber world with innovative ideas and

creative solutions. We believe the cyber revolution will not be complete by following

the conventional direction. Instead, by inventing and cultivating new solutions

towards our clients, unique requirements would have been succeeded in

implementing the key elements of sustainable cyber solutions. Therefore, we aim to

establish quality services to our clients who desire beyond expectation results.

With our team of dedicated technical professionals and excellent track record, we

have come a long way to provide real value-added services to our customers. We are

committed to form a long term business partnership in systems solutions so that our

customers can achieve true competitive advantage. This sound philosophy has

resulted in our ability to establish ourselves to be one of the leading IT system

providers in the marketplace.

4

SOLID FOUNDATION BACKED UP BY STRONG GROUP

INFOTREE SDN BHD is a subsidiary of PROTASCO

BERHAD GROUP with an annual group turnover

of over RM280 million. With over 1,500 staff,

PROTASCO BERHAD GROUP offers clients a full

spectrum of integrated services that extends beyond IT Solutions, encompassing engineering

and construction, road and rehabilitation construction, maintenance and upgrading, site

investigation, laboratory testing, slope studies, pavement evaluation, traffic studies &

design, education, quality control & assurance, research & development.

A ONE STOP IT SOLUTION EXPERTISE

Client-Focused State-of-the-art IT Solution

As a client-focused solution developer and dedicated services provider in various

engineering and scientific technologies, INFOTREE SDN BHD is able to provide a variety

of state-of-the-art IT solutions for maximum efficiency. These include:

Wireless and Broadband Connectivity Solution

IT Application Solution Development

Web Portal Solution Development

Computer and Networking Infrastructure Solution Implementer

IT Professional Consultancies

IT Systems Maintenance and Services

IT Storage, Backup and Recovery Management Solution

IT Hardware Preventive Maintenance

IT Network Planning, Design and Integration Services

IT Security Management and Vulnerability Assessment Services

5

INFOTREE SDN BHD have an on the following skill of tasks. Our teams of Consultants, System

Analyst, Software Engineers, Networks Engineers and Web Designer have developed the

following skill sets and experience:

Broadband Wireless Connection Implementation

Gateway Security (Firewall, Antivirus, Anti-Spam & etc)

Web-Based Application System Development

Storage Management

Document Management System

Network Integration and Management

Customized Civil Engineering Application System

Unified Campus Network

Professional Technical Team Minimizes Downtime

Our pool of professional staff from diverse IT background and experience are

capable of troubleshooting and resolving software and hardware related

problems on-site quickly to minimize downtime. In addition to the standard

warranty provided by INFOTREE SDN BHD, we offer contractual maintenance

services to ensure that all equipment are in good working condition, thus

reducing productivity downtime.

6

Infotree’s Firm Commitments

INFOTREE SDN BHD endeavors to put together the best of IT’s potential to

elevate our clients to the forefront of their industry with the following firm

commitments:-

Greater IT effectiveness solution for solid return on IT investment

Low cost of ownership that varies with client’s budgeting

Showing substantial increase in work and operations productivity

Consistently exceeding customer’s expectations

End-User total implementation and satisfaction

Effective empowerment between customers and suppliers

Tighter management control and more useful information

Meeting tight deadlines

Quick response time

Adherence to standard policies

Faster induction of new procedures

Time and cost savings

Quick training and re-training of staff

Centralized Hassle-free Helpdesk for Any Problem Reporting

INFOTREE SDN BHD. Is centralized solution-focused Helpdesk is

supported by a pool of application, web, systems, network and

hardware specialists. Located at http://www.infotree.net.my

clients can logged in their reports online, E-Mail to

info@infotree.net.my or call our helpdesk hotline at 03-

87383333, where all problems are resolved centrally and

proficiently. Using a large resolution database, we aim to ensure

your downtime is kept to a minimum.

7

Infotree’s Commitment of High Quality Service

INFOTREE SDN BHD.’s professional service and maintenance is ideal if you want to:

Ensure guaranteed service levels

Minimize downtime of your system equipment while assuring your customer of

your service guarantee

Ensure availability of a Support Specialist to perform different level of services

Allocate immediate on-site resource for critical problems

Obtain a single source of support and expertise for your end customers

Enable easy access, proactive feedback and updates

Acquire best practices from proven methodology

Engage superior support services

8

THE EXPERTISE AND PROFESSIONALS

ORGANIZATION CHART

9

SERVICES PROVIDED

Application Customization

The customized software development

services that we delivers are tailored to

the clients' specific business and

technology needs. We provides complete

software implementation process,

starting with software design and

development, software quality assurance

testing, software deployment, up to

further software upgrades and

enhancements.

Civil Engineering Application

Development

We have experienced on implementing

civil engineering application development

such as Slope Management System and

Wireless Sensor Network for Structural

Health Monitoring (Bridge and Building).

This integrated solution between

hardware and software that was

developed based on civil engineering

standards and requirements.

Master in OPEN SOURCE PHP Programming

We have developed a set of best practices and development standards that have been

helping us in successfully delivering applications to our clients over many years. We have

gained an understanding of the real issues behind code writing. Thus, our development is

based on:

Adherence to development standards (SDLC)

Avoiding unnecessary complexity

Strong version control

Maintainability

Writing generic code (write once, use multiple time)

Object orientation

Understanding of the user as a human being, not only the user

requirements

Networking and Infrastructure

We providing a total solutions in many areas of network integration, network management

and as well as infrastructures. With significant expertise in various area, we are capable to

quickly understand the problems and find the most effective technology and solutions to

solve it.

10

EXPERIENCES

SOFTWARE DEVELOPMENT

No Project Name Customer Description

1 TOTAL

INFRASTRUCTURE

MANAGEMENT

SYSTEM (TIMS)

ROADCARE SDN

BHD

2 PERIODIC

MAINTENANCE

ONLINE REPORTING

(PMOR)

ROADCARE SDN

BHD

3 PERFORMANCE

MANAGEMENT

SYSTEM (PMS)

PROTASCO

BERHAD

11

4 SLOPE MANAGEMENT

SYSTEM (SMS)

PERBADANAN

PUTRAJAYA

5 CHEMICAL

INFORMATION

MANAGEMENT

SYSTEM (CIMS)

JABATAN

KESELAMATAN

DAN KESIHATAN

PEKERJAAN

MALAYSIA

6 CALL CENTER SYSTEM

(CCS)

SPECIAL FUNCTION

& GENERAL

ADMINISTRATION

DEPARTMENT,

KUMPULAN IKRAM

SDN BHD

7 BUSINESS

PERFORMANCE

MANAGEMENT

SYSTEM (BPMS)

ACCOUNTS

DEPARTMENT,

KUMPULAN IKRAM

SDN BHD

12

8 E-BOOKING SYSTEM

LEMBAGA GETAH

MALAYSIA (LGM)

9 SISTEM PENDAFTARAN

ASRAMA DAN KURSUS

INSTITUT

DIPLOMASI DAN

HUBUNGAN LUAR

NEGERI (IDFR)

10 SIMPLE RISK

ASSESSMENT AND

CONTROL FOR

CHEMICALS (SiRAC)

JABATAN

KESELAMATAN

DAN KESIHATAN

PEKERJAAN

MALAYSIA (JKKP)

11 e-TOUCH SYSTEM INSTITU TANAH

DAN UKUR

NEGARA (INSTUN)

13

12 HOSTEL

MANAGEMENT SISTEM

MAJLIS SUKAN

NEGARA (MSN),

MALAYSIA

13 COP TRACKING

SYSTEM

ROADCARE SDN

BHD

14 SISTEM CHANGE

AMBASSADOR

REPOSITORY (iCARS)

UNIT PEMODENAN

TADBIRAN DAN

PERANCANGAN

PENGURUSAN

MALAYSIA

(MAMPU)

15 SISTEM eSCIENCE

FUND

KEMENTERIAN

SAINS, TEKNOLOGI

DAN INOVASI

(MOSTI)

14

NEWORKING AND INFRASTRUCTURE

No Project Name Customer Description

1 RELOCATION FIBER

OPTIC, LAN AND PABX

SYSTEM

STESEN

JANAELEKTRIK

TUANKU JA’AFAR,

PORT DICKSON,

TENAGA

NASIONAL

BERHAD (TNB)

2 RELOCATION FIBER

OPTIC AND LAN

BAH.

PENGURUSAN

LATIHAN,

KEMENTERIAN

KESIHATAN

MALAYSIA (KKM),

PUTRAJAYA

3 CCTV INSTALLATION PORT DICKSON

LODGE, LEMBAGA

GETAH MALAYSIA

(LGM)

4 BIOMETRIC SYSTEM CYBERJAYA,

KEMENTERIAN

PENDIDIKAN

MALAYSIA

15

CLIENTS

We have been very successful in managing and maintaining our existing customer IT

operation in every aspect. Proactive support and value-added services is our key partnership

with our customer.

GOVERNMENT SECTORS

Jabatan Kerja Raya (JKR), Malaysia

Ibu Pejabat Jabatan Bomba dan Penyelamat Malaysia

Jabatan Penilaian Dan Perkhidmatan Harta, Kementerian

Kewangan Malaysia

Jabatan Akauntan Negara (ANM) Malaysia, Kementerian

Kewangan Malaysia

Kolej Professional Tinggi Mara (KPTM), Beranang

Jabatan Agama Islam Wilayah Persekutuan (JAWI), Jabatan

Perdana Menteri

Jabatan Keselamatan dan Kesihatan Pekerjaan (JKKP),

Kementerian Sumber Manusia

Kementerian Kesihatan Wilayah Persekutuan Putrajaya

16

Jabatan Hidupan Liar dan Taman Negara (PERHILITAN)

Wilayah Persekutuan

Pejabat Tanah Dan Galian Wilayah Persekutuan, Kuala

Lumpur

Hospital Putrajaya , Wilayah Persekutuan Putrajaya

Majlis Sukan Negara (MSN) Malaysia

Lembaga Getah Malaysia (LGM)

UPM Holdings, Universiti Putra Malaysia (UPM)

Institut Tanah dan Ukur Negara (INSTUN)

Kementerian Sains, Teknologi dan Inovasi (MOSTI)

Kementerian Pendidikan Malaysia (KPM)

17

PRIVATE SECTORS

Penang Bridge Sdn. Bhd.

Paves Sdn. Bhd.

Roadcare Sdn. Bhd.

Kumpulan Ikram Sdn. Bhd.

Infrastructure University Kuala Lumpur

HCM Engineering Sdn. Bhd.

Tenaga Nasional Berhad (TNB)

Kuwait Finance House (KFH)

Incorporated Society Of Planter (ISP)

Forest Plantation Development Sdn Bhd