20161110 ISO8000 Framework-enpdteurope.com/wp-content/uploads/2016/11/4c-ISO-8000-An-ISO... · ISO 8000 ISO 55000 ISO 9000 Data is an asset ... Defense Logistics Master Data Catalogues

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Boost Conseil – novembre 16

Boost Conseil –

ISO 8000

Nov 03 2016

• An ISO framework for Data and Information Quality Management

• Jean Brangé, ISO/TC 184/SC 4/WG 21

ISO8000@PDTEurope2016 1

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WHAT CAN GO WRONG ... N

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ISO 8000 @ PDT Europe 2016 2

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ISO 8000 CONTEXT

• Companies need an ability to create, collect, store, retain, transfer, process and present data, to support their business processes in a timely and cost effective manner.

• This requires both an understanding of data characteristics that determine quality.

• These characteristics are then used to measure, manage and report on data quality.

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THE USER IMPEDANCE CONVERTERN

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THE AUTOMATED CROSS ORGANIZATIONS PROCESSES

ISO 8000 @ PDT Europe 2016Nov 03 2016

Collaboration processes are defined in order to allow organization to collaborate while still keeping their own internal optimized processes.

Systems needs to work together across the organizations

Software Product A Software Product B

Cross organizational collaborative process Pc

Private Process OEM

Private Process Supplier

Application OEM Application Supplier

Data

Information

Request

Proc

ess

Info

rmat

ion

Syst

emIn

form

atio

nTe

chno

logy

Collaborative Application

Collaborative Software solutionRealize Realize

Support Support

CC(0) CC(S)

CI(Pc)

Support

Standardized cross organizational collaborative process

AP2xx

Data Format

Jane

Joe

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DATA IS A STRATEGIC ASSET FOR THE DIGITAL

TRANSFORMATION

INCREASE THE LEVEL OF AUTOMATION : PROCESS AND PRODUCTIVITY IMPROVEMENTS

EXPAND DIGITALIZATION : COST REDUCTION FOR TRANSACTIONS AND EXCHANGES

REORGANIZE THE VALUE CHAIN : DISINTERMEDIATION / RE-INTERMEDIATION – NEW ECONOMIC MODELS7

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ISO 8000 @ PDT Europe 2016

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QUALITY MANAGEMENT OF YOURASSETS AND YOUR PRODUCTS ..

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Assetmanagement Quality

management

DataQuality

ISO 8000

ISO 55000

ISO 9000

Data is an assetData is a product

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9

SETTING THE BUSINESS CONTEXTIMAGINE THE OPPORTUNITIES IF …

– Configuration management information was always accurate, up to date and immediately accessible

– Maintenance information was precisely tailored to the work to be done

– Spares and inventory costs were minimized through vendor involvement in an integrated supply chain

– In-service feedback was accurate, meaningful and readily available to product designers and support managers

– Change was easy to manage

from PLCSN

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ISO 8000 @ PDT Europe 2016

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KNOWING YOUR DATA CHARACTERITICSN

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NETWORK RAIL TRAINS DELAYS• 53,1 M£ of fines by the rail regulatory office (ORR) for lack of

performance

• Confusion maintained on distances (kilometers or miles)• Maintenance reports in paper and digital form

• What part of the network should you repair or replace? And when?

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ISO 8000 – SYSTEMATIC & SYSTEMIC DATA QUALITYN

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© 2016 Babcock International

ISO 8000 – Systematic & systemic data quality

Perform data quality management

Plan, assure & improve data quality

Provide human resourcesProvide technology & services

Control data quality

information need

data that meet requirements

Analyse requirements &design data life cycle

Execute & monitordata life cycle

data specification

Plan & perform decision making within processes across organisation

work instructions

Identify strategic objectives of organisation & commitment from senior management

"re-interpretable representation of information in a

formalized manner suitable

for communication,

interpretation, or processing“

ISO/IEC2382-1:1993

data"knowledge concerning

objects, such as facts, events,

things, processes, or ideas, including

concepts, that within a certain

context has a particular meaning“

ISO/IEC2382-1:1993

information

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ISO 8000 – SYSTEMATIC & SYSTEMIC DATA QUALITY

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information need




data specification


work instructions


• 9 parts published

• 15 parts under development

current status

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information need




data specification


work instructions


“Information & data quality: Concepts &

measurement”

ISO 8000-8

validation

verification

syntactic, semantic & pragmatic quality

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information need




data specification


work instructions


“Master data: Exchange of

characteristic data”

ISO 8000-100

series

computer-processable with statements of provenance,

accuracy & completeness

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information need




data specification


work instructions


“Data quality management

process assessment”

ISO 8000-60

series

maturity model approach

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information need




data specification


work instructions


“Quality management framework”

ISO 8000-150

data administrator

data manager

data technician

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... AND YOU CAN CONNECT MORE ... N

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Assetmanagement

Qualitymanagement

ISO 22745

ISO 10303-57

e-OTD PDQ-S

ISO 8000

ISO 55000

ISO 9000

Data is an assetData is a product

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14 COUNTRIES PARTICIPATING : STAKEHOLDERS AND AREA OF INTEREST

USADefense Logistics

Master Data Catalogues

Vendor

FranceAeroSpace

GS1/Catalogues

SOUTH AFRICAVendors

Master Data

Great Britain

JAPANAutomotive

PDQ-S

KOREAR&D

Management System

Norway: DefenseInformation Quality Sweden

AeroSpace

SpainModels & processes

Germany: German association for information &

data qualityMaturity models

Auto /Tooling indutry

ChinaObserver

NetherlandsUser Groups

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FROM ISO 8000 TO YOU

• ISO 8000 methodological support for data quality projects

• ISO 8000 framework (incl links to other product data standards ( STEP , e-OTD, PLCS ), training available, tools support– Usage guide part 311 on Product Data quality– Part 150 for setting up a quality management organization for databases

• Guidance for process optimization through data quality– ISO 8000-62 (draft)

• Evaluation grid of the maturity of your organization in terms of data quality– ISO 8000-63

• Formalized business rules and data requirements for AP242 XML with toolsin SAXON : PDM-IF quality checkers

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BACKUP

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STANDARDS WORKING GROUPS

• ISO/TC 184/SC 4/WG 13:International Working Group on the quality of industrial data

• ISO/TC 184/SC 4/WG 23:International Working Group on validating vocabulary

• AFNOR: GT ISO 8000: French Working Group on ISO 8000

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ISO 8000 PARTSN

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Part

2 Vo

cabu

lary

Part 1 Overview

ISO 8000 Data quality management framework

Part 8 Information and

data quality: Concepts and

measuring

Part 100 Master data: Overview

Part 110 Master data: Syntax, semantic encoding &

conformance to data specification

Part 120 Master data:Provenance

Part 130 Master data: Accuracy

Part 140 Master data: Completeness

Information and data oriented

Part 311 Guidance for the application of PDQ-S

Process oriented

Part 60 Data quality management: The overviewof process assessment

Part 115 Master data:Quality identifiers

Part 61 Data quality management: Processreference model

Part 62 Data quality management: Processmaturity assessment model

Part 63 Data quality management: Measurementframework

Part 150 Master data: Quality management framework

Publié

NWI

CD

WD

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« MASTER DATA » SERIESN

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Part 110 Master data: Syntax, semantic encoding & conformance to data specification

Part 100 Master data: Overview

Part 120 Master data:Provenance

Part 130 Master data: Accuracy

Part 140 Master data: Completeness

Part 115 Master data:Quality identifiers

Part 150 Master data: Quality management

framework

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DATA QUALITY MANAGEMENT SYSTEMSERIES

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Part 60 Data quality management: The overview of process assessment

Part 61 Data quality management: Processreference model

Part 62 Data quality management: Processmaturity assessment model

Part 63 Data quality management: Measurementframework

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LINKS

• ISO/TC184/SC4/WG13 Industrial Data Quality– http://isotc.iso.org/livelink/livelink?func=ll&objId=8838237&o

bjAction=browse&viewType=1

• ISO/TC184/SC4/WG23 VocabularyValidation Team– http://isotc.iso.org/livelink/livelink?func=ll&objId=8838237&o

bjAction=browse&viewType=1

• AFNOR/CP IDMI/GT ISO 8000 Qualité des données– https://ecom.afnor.org/livelink-

fr/livelink.exe?func=ll&objId=23149998&objAction=browse

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Documents

20161110 ISO8000 Framework-enpdteurope.com/wp-content/uploads/2016/11/4c-ISO-8000-An-ISO... · ISO 8000 ISO 55000 ISO 9000 Data is an asset ... Defense Logistics Master Data Catalogues