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2017 / 2018 NOT-FOR-PROFIT - TCS: Executive Compensation … Compensation Solutions - 2017... · 2018. 2. 8. · Welcome to the fifteenth edition of Total Compensation Solutions’

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  • http://www.total-comp.com

  • 2017 / 2018 NOT-FOR-PROFIT COMPENSATION SURVEY

    Data Effective: June 1, 2017 Data Published: January 2018

    Number of Companies: 901

    Number of Survey Positions: 79 Number of Employees Reported: 7,611

    All rights reserved. © Total Compensation Solutions, LLC. Printed in the United States of America.

    This publication of the 2017/2018 Not-for-Profit Compensation Survey may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means (electronic, mechanical, photocopying, recording or otherwise) without the expressed prior written permission of Total Compensation Solutions, LLC., 200 Business Park Drive, Armonk, NY 10504. The information provided in this report is confidential and for the use of the subscribing organization only. By accepting this material, you agree that it will not be reproduced for or disclosed to organizations or persons outside of your organization.

  • Table of Contents

    I. Executive Summary Introduction ---------------------------------------------------------------------------------- 7 Participant Demographics --------------------------------------------------------------- 10 Findings and Observations -------------------------------------------------------------- 13 II. Organization Structure Typical Organization Chart – Large Not-for-Profits -------------------------------- 19 Typical Organization Chart – Small Not-for-Profits -------------------------------- 22 III. Compensation Analysis Compensation Analysis ------------------------------------------------------------------ 24 0010 Chief Executive Officer/ Executive Director --------------------------- 25 0020 Chief Operating Officer/ Deputy Executive Director ----------------- 27 0021 Director of Communications ----------------------------------------------- 29 0022 Communications Coordinator --------------------------------------------- 31 0030 Top Legal Executive/ General Counsel -------------------------------- 33 0031 Assistant General Counsel ------------------------------------------------ 35 0032 Staff Attorney ----------------------------------------------------------------- 37 0034 Paralegal/Legal Assistant -------------------------------------------------- 39 0040 Top Research Executive --------------------------------------------------- 41 0041 Research Director ----------------------------------------------------------- 43 0042 Research Manager ---------------------------------------------------------- 45 0043 Research Associate --------------------------------------------------------- 47 0044 Top Statistician --------------------------------------------------------------- 49 0050 Top Human Resources Executive --------------------------------------- 51 0051 Human Resources Director ----------------------------------------------- 53 0052 Human Resources Manager ---------------------------------------------- 55 0053 Human Resources Generalist -------------------------------------------- 57 0054 Benefits Specialist ----------------------------------------------------------- 59 0060 Top Administration Executive --------------------------------------------- 61 0061 Top Facilities Executive ---------------------------------------------------- 63 0062 Office Manager --------------------------------------------------------------- 65 0063 Administrative Assistant, Executive ------------------------------------- 67 0064 Administrative Assistant ---------------------------------------------------- 69 0070 Top Government Affairs Executive -------------------------------------- 71 0071 Director of Government Affairs ------------------------------------------- 73 0072 Manager of Government Affairs ------------------------------------------ 75 0074 Lobbyist ------------------------------------------------------------------------ 77 0080 Chief Financial Executive -------------------------------------------------- 79 0081 Controller ----------------------------------------------------------------------- 81 0082 Accounting Manager -------------------------------------------------------- 83 0083 Treasurer ----------------------------------------------------------------------- 85 0084 Payroll Supervisor Manager ----------------------------------------------- 87 0085 Accountant --------------------------------------------------------------------- 89 0090 Top Development Executive ---------------------------------------------- 91 0091 Top Grant Administration Executive ------------------------------------ 93 0092 Director of Membership ---------------------------------------------------- 95

  • Table of Contents – continued

    0093 Grant Proposal Manager --------------------------------------------------- 97 0094 Grant Proposal Writer ------------------------------------------------------- 99 0095 Fundraising Director --------------------------------------------------------- 101 0096 Fundraising Coordinator --------------------------------------------------- 103 0100 Top Information Systems Executive ------------------------------------ 105 0101 Information Systems Director --------------------------------------------- 107 0102 Information Systems Manager -------------------------------------------- 109 0103 Website Director ------------------------------------------------------------- 111 0104 Systems Analyst-Intermediate Level ------------------------------------ 113 0105 Systems Analyst-Entry Level --------------------------------------------- 115 0106 Database Developer (Oracle) --------------------------------------------- 117 0110 Top Marketing Executive --------------------------------------------------- 119 0112 Marketing Director ----------------------------------------------------------- 121 0113 Marketing Manager ---------------------------------------------------------- 123 0114 Marketing Representative ------------------------------------------------- 125 0115 Public Relations Director --------------------------------------------------- 127 0116 Public Relations Coordinator ---------------------------------------------- 129 0117 Social Media Coordinator -------------------------------------------------- 131 0120 Top Publications Executive ------------------------------------------------ 133 0121 Managing Editor -------------------------------------------------------------- 135 0122 Senior Editor ------------------------------------------------------------------ 137 0123 Editor ---------------------------------------------------------------------------- 139 0125 Art Director -------------------------------------------------------------------- 141 0126 Writer ---------------------------------------------------------------------------- 143 0128 Fulfillment Manager --------------------------------------------------------- 145 0130 Top Program Executive ---------------------------------------------------- 147 0131 Top Professional Development Executive ----------------------------- 149 0133 Program Director ------------------------------------------------------------- 151 0134 Education Director ----------------------------------------------------------- 153 0135 Training Specialist ----------------------------------------------------------- 155 0136 Director, Volunteer Services ---------------------------------------------- 157 0137 Program Associate ---------------------------------------------------------- 159 0138 Special Events Planner ----------------------------------------------------- 161 0139 Meeting Coordinator -------------------------------------------------------- 163 0140 Outreach (Volunteer) Coordinator --------------------------------------- 165 0141 Project Manager -------------------------------------------------------------- 167 0142 Curator -------------------------------------------------------------------------- 169 0143 Social Worker ----------------------------------------------------------------- 171 0144 Substance Abuse Counselor ---------------------------------------------- 173 0145 Membership Manager ------------------------------------------------------ 175 0146 Membership Coordinator --------------------------------------------------- 177 0147 Director of Health Services ------------------------------------------------ 179 0148 Family Planning and/or Health Coordinator --------------------------- 181

  • Table of Contents – continued

    IV. Personnel Policies and Practices Salary Adjustment Policies -------------------------------------------------------------- 184 Benefits Policies ---------------------------------------------------------------------------- 186 Annual Bonus/Incentive Plans ---------------------------------------------------------- 191 Paid Time Off (PTO) ---------------------------------------------------------------------- 194 Board of Trustees -------------------------------------------------------------------------- 196 V. Reference Definition of Terms Used in This Report --------------------------------------------- 200 Job Matching -------------------------------------------------------------------------------- 204 Uses of Survey Data ---------------------------------------------------------------------- 205 Updating Salary Survey Data ----------------------------------------------------------- 206 Data Suppression -------------------------------------------------------------------------- 207 Determining Salary Ranges ------------------------------------------------------------- 208 Total Compensation Analysis ----------------------------------------------------------- 210 Total Compensation Solutions, LLC -------------------------------------------------- 211

  • 2017/2018 Not For Profit Compensation Survey

    Copyright © 2018 Total Compensation Solutions, LLC Page 7

    Introduction

    Welcome to the fifteenth edition of Total Compensation Solutions’ (TCS) Not-for-Profit Compensation Survey. In 2003, we launched this survey because we saw a need for a comprehensive review of not-for-profit staff compensation. Accordingly, this study reviews total cash compensation (base salary plus annual bonus) as well as: salary increases, benefits practices, retirement practices, paid time off and bonus practices. We collect this data to capture a total rewards picture for the not-for-profit sector. This survey has become a valuable resource for evaluating compensation in the competitive market for not-for-profit organizations of all sizes and it is also being used by some of largest compensation consulting firms in the US. The 2017/2018 Not-for-Profit Compensation Survey gathers and reports compensation data on 79 positions found in 901 not-for-profit organizations. TCS saw a 38% increase in the number of companies in the survey compared to last year and a 32% increase in employee data points over last year. We have now seen four consecutive years of growth in the database. This growth continues to increase the credibility of the data as a reasonable and effective source of current compensation data. In 2017, the first year of Donald Trump’s presidency dominated the news. We saw President Trump and the Republicans in congress try several times unsuccessfully to repeal and replace the Affordable Care Act (aka Obama Care). However, at the end of 2017 the Republicans and President Trump did pass a large tax cut bill. The biggest item in the tax bill that effects the not-for- profit sector is a 21% excise tax on compensation over one million dollars to top executives. The tax cut bill also eliminated the individual mandate of the Affordable Care Act. The repeal of the individual mandate may cause significant increases in health insurance premiums and those costs have a direct impact on compensation in both the not-for-profit and for-profit organizations. At this moment, the unemployment rate is 4.1% which, in theory, indicates a tight job market which should put pressure on wages to rise. Therefore, it is vital that organizations have an awareness of the competitive external market to help retain high performing employees and attract qualified job candidates.

    TCS believes that this report will be a helpful tool in achieving participants’ and subscribers’ compensation objectives and monitoring best practices for this industry sector. Accordingly, we are pleased to provide your copy of the 2017/2018 Not-for-Profit Compensation Report.

  • 2017/2018 Not For Profit Compensation Survey

    Copyright © 2018 Total Compensation Solutions, LLC Page 8

    Introduction - continued TCS looks at three primary areas which are relevant to successful management of not-for-profit pay programs. They are the following:

    Organization Structure Cash Compensation levels and Personnel Policies and Practices.

    There are also significant differences in pay practices dependent upon three other factors:

    Geographic location Organization type and Operating budget.

    This report is designed to address the primary topics listed above as well as the differentiating factors. All of these topics and factors have an impact on compensation plans among not-for-profits. By completing this research and a study of the factors impacting compensation, TCS can help not-for-profit organizations explain and justify their compensation policies and practices. This survey is conducted using rigid standards and methods developed by TCS in conjunction with survey participants. This year, we sent the input document to past and prospective participants and we promoted the survey via follow-up emails through December. We also gathered data using publicly filed documents and incorporated that information into the database with appropriate adjustments for effective date and job matching criteria. TCS uses statistical process control for all of our surveys. This is a process for: compiling data; screening data; answering questions arising from the initial screening process; preparing micro- and macro-reports that allow survey analysts to review single organization data for comprehensive response, and match quality and consistency of pay practices as well as reports that compare all organizations’ response on similar positions. The result is a comprehensive database which TCS uses to prepare the final survey report and ensure its accuracy.

  • 2017/2018 Not For Profit Compensation Survey

    Copyright © 2018 Total Compensation Solutions, LLC Page 9

    Introduction - continued This survey report is divided into five sections as described below: Section I Executive Summary Provides an introduction of the survey and its

    overall objective to present an alternative source of data for not-for-profits, our methodology, participant demographics and key findings.

    Section II Organization Structure Presents typical organization charts for large and small not-for-profit organizations.

    Section III Compensation Analysis Reports compensation data effective as of June 1, 2017 for 79 survey positions based on national, regional, industry and operating budget size groupings.

    Section IV Personnel Policies & Practices

    Provides information on personnel policies and practices including salary administration, benefits, bonus/incentive plans, vacation policy, and compensation and governance practices for the Board of Trustees/Directors.

    Section V Reference Defines and explains terms used in this report and provides technical notes on survey use.

    TCS is pleased to present this report on compensation and personnel policies and practices to the not-for-profit industry sector. We appreciate the work of all of those organizations that provided data, feedback, interest and support. We believe that this survey provides a timely and accurate assessment of pay practices among not-for-profit organizations. If you have any questions on this report or would like to provide additional feedback on this survey, please call our offices at (914) 730-7300 or email your questions to Tom Bailey [email protected] or Paul Gavejian [email protected]

  • 2017/2018 Not For Profit Compensation Survey

    Copyright © 2018 Total Compensation Solutions, LLC Page 10

    Participant Demographics

    Geographic Breakdown of Survey Participants

    Region Number Percentage Northeast 219 24.3% Southeast 132 14.7% North Central 203 22.5% Mountain/South Central 132 14.7% Western 215 23.8% Total 901 100.0%

    Western

    Mountain/South Central

    North Central

    Northeast

    Southeast

  • 2017/2018 Not For Profit Compensation Survey

    Copyright © 2018 Total Compensation Solutions, LLC Page 11

    Participant Demographics - continued

    Industry Breakdown of Survey Participants

    Industry Number Percent

    Social Services/ Religious 595 66.0% Health & Welfare/ Education 145 16.1% Membership Organizations 52 5.8% Research/ Environmental Advocacy 28 3.1% Cultural 81 9.0% Total 901 100.0%

    Social Services/ Religious

    66.0%

    Health & Welfare/

    Education16.1%

    Membership Organizations

    5.8%

    Research/ Environmental

    Advocacy3.1%

    Cultural9.0%

  • 2017/2018 Not For Profit Compensation Survey

    Copyright © 2018 Total Compensation Solutions, LLC Page 12

    Participant Demographics – continued

    Size Breakdown of Survey Participants

    Size Number Percent

    Operating Budget up to $5 Million 93 10.3% Operating Budget $5 Million to $10 Million 134 14.9% Operating Budget $10 Million to $20 Million 226 25.1% Operating Budget $20 Million to $50 Million 249 27.6% Operating Budget Over $50 Million 199 22.1%

    Total 901 100.0%

    Operating Budget up to

    $5 Million10.3%

    Operating Budget up to $5 Million to $10 Million

    14.9%

    Operating Budget $10

    Million to $20 Million25.1%

    Operating Budget $20

    Million to $50 Million27.6%

    Operating Budget Over $50 Million

    22.1%

  • 2017/2018 Not-for-Profit Compensation Survey

    Top Development Executive0090Responsible for the not-for-profit organization's fund raising activities including both targeted and large-scale charity contributions. Oversees the success of these events and develops enhanced procedures for improving the visibility of these events and the contribution level. Performs ongoing review of potential events and selects charitable events based upon potential for maximizing charitable contributions. This position typically reports to the Chief Executive Officer of the organization..

    Finance and Operating StatisticsNo. of

    Co'sNo. of

    EEs Average25th

    Percentile50th

    Percentile75th

    PercentileWeighted

    Average226 234 54.3 13.5 29.2 60.3Operating Budget ($000,000's) 53.9

    All Companies - NationalNo. of

    Co'sNo. of

    EEs Average25th

    Percentile50th

    Percentile75th

    PercentileWeighted

    Average226 234 159.7 117.2 150.0 188.2Annual Base Salary ($000's) 159.941 42 28.2 6.2 15.0 43.6Annual Bonus Paid ($000's) 28.1

    226 234 164.8 118.1 152.9 190.8Total Compensation - All ($000's) 164.941 42 220.0 163.5 196.0 277.4Total Compensation - Bonus Paying Only ($000's) 221.628 29 131.9 75.0 104.5 135.5Salary Range Minimum ($000's) 133.128 29 147.6 100.0 126.5 171.2Salary Range Midpoint ($000's) 150.128 29 163.4 115.8 141.0 200.8Salary Range Maximum ($000's) 167.0

    NortheastNo. of

    Co'sNo. of

    EEs Average25th

    Percentile50th

    Percentile75th

    PercentileWeighted

    Average63 67 172.9 121.9 164.6 212.3Annual Base Salary ($000's) 174.517 18 30.3 5.1 23.9 50.0Annual Bonus Paid ($000's) 30.063 67 181.1 128.7 170.0 227.0Total Compensation - All ($000's) 182.6

    SoutheastNo. of

    Co'sNo. of

    EEs Average25th

    Percentile50th

    Percentile75th

    PercentileWeighted

    Average24 24 151.2 120.5 144.8 175.7Annual Base Salary ($000's) 151.2

    2 2 -- -- -- --Annual Bonus Paid ($000's) --24 24 153.0 120.5 144.8 175.7Total Compensation - All ($000's) 153.0

    North CentralNo. of

    Co'sNo. of

    EEs Average25th

    Percentile50th

    Percentile75th

    PercentileWeighted

    Average51 53 150.2 114.4 138.6 175.9Annual Base Salary ($000's) 148.9

    5 5 33.9 10.0 12.0 52.5Annual Bonus Paid ($000's) 33.951 53 153.6 114.4 144.0 175.9Total Compensation - All ($000's) 152.1

    Mountain/South CentralNo. of

    Co'sNo. of

    EEs Average25th

    Percentile50th

    Percentile75th

    PercentileWeighted

    Average35 35 153.0 110.9 164.7 172.9Annual Base Salary ($000's) 153.010 10 23.0 7.8 21.9 24.4Annual Bonus Paid ($000's) 23.035 35 159.6 110.9 164.8 182.5Total Compensation - All ($000's) 159.6

    WesternNo. of

    Co'sNo. of

    EEs Average25th

    Percentile50th

    Percentile75th

    PercentileWeighted

    Average53 55 161.4 123.9 140.6 189.8Annual Base Salary ($000's) 160.7

    7 7 28.6 5.6 10.0 39.6Annual Bonus Paid ($000's) 28.653 55 165.2 123.9 140.6 194.0Total Compensation - All ($000's) 164.3

    4

    209

    15# of Co's Indicating Stronger Than:

    # of Co's Indicating Equal to:

    # of Co's Indicating Less than:

    Data Effective: June 1, 2017

    Survey Match Quality Information (all companies)

    4

    215

    15# of EEs Stronger Than:

    # of EEs Equal to:

    # of EEs Less than:

    Survey Degree Level (all companies)34# of EEs Indicating BA/BS:

    Page 91

    Copyright © 2018: Total Compensation Solutions

    28# of EEs Indicating MA/MBA:

    2# of EEs Indicating PhD:

    --# of EEs Indicating MD:

    3# of EEs Indicating Law:

  • 2017/2018 Not-for-Profit Compensation SurveyTop Development Executive0090

    Social Services/ReligiousNo. of

    Co'sNo. of

    EEs Average25th

    Percentile50th

    Percentile75th

    PercentileWeighted

    Average140 143 151.2 115.2 147.4 178.3Annual Base Salary ($000's) 150.828 28 26.5 8.5 14.1 39.0Annual Bonus Paid ($000's) 26.5

    140 143 156.5 115.8 147.6 185.5Total Compensation - All ($000's) 156.0

    Health & Welfare/EducationNo. of

    Co'sNo. of

    EEs Average25th

    Percentile50th

    Percentile75th

    PercentileWeighted

    Average26 27 173.8 123.7 159.9 204.4Annual Base Salary ($000's) 171.910 10 33.6 3.5 26.3 52.9Annual Bonus Paid ($000's) 33.626 27 186.7 123.7 161.4 206.4Total Compensation - All ($000's) 184.3

    Membership OrganizationsNo. of

    Co'sNo. of

    EEs Average25th

    Percentile50th

    Percentile75th

    PercentileWeighted

    Average10 10 147.1 115.3 139.5 177.7Annual Base Salary ($000's) 147.1-- -- -- -- -- --Annual Bonus Paid ($000's) --

    10 10 147.1 115.3 139.5 177.7Total Compensation - All ($000's) 147.1

    Research/Environmental AdvocacyNo. of

    Co'sNo. of

    EEs Average25th

    Percentile50th

    Percentile75th

    PercentileWeighted

    Average11 11 160.0 128.2 134.2 190.1Annual Base Salary ($000's) 160.02 2 -- -- -- --Annual Bonus Paid ($000's) --

    11 11 165.0 130.7 134.2 206.2Total Compensation - All ($000's) 165.0

    CulturalNo. of

    Co'sNo. of

    EEs Average25th

    Percentile50th

    Percentile75th

    PercentileWeighted

    Average39 43 184.1 127.0 164.7 243.5Annual Base Salary ($000's) 185.41 2 -- -- -- --Annual Bonus Paid ($000's) --

    39 43 184.7 127.0 164.7 243.5Total Compensation - All ($000's) 186.5

    Operating Budget Up to $5 MillionNo. of

    Co'sNo. of

    EEs Average25th

    Percentile50th

    Percentile75th

    PercentileWeighted

    Average16 16 108.1 87.3 105.0 121.7Annual Base Salary ($000's) 108.13 3 28.3 -- 23.8 --Annual Bonus Paid ($000's) 28.3

    16 16 113.4 87.3 107.0 125.7Total Compensation - All ($000's) 113.4

    Operating Budget $5 to $10 MillionNo. of

    Co'sNo. of

    EEs Average25th

    Percentile50th

    Percentile75th

    PercentileWeighted

    Average19 20 123.2 104.8 109.0 132.6Annual Base Salary ($000's) 122.54 4 31.5 6.5 8.0 33.0Annual Bonus Paid ($000's) 31.5

    19 20 129.8 104.8 109.0 134.5Total Compensation - All ($000's) 128.8

    Operating Budget $10 to $20 MillionNo. of

    Co'sNo. of

    EEs Average25th

    Percentile50th

    Percentile75th

    PercentileWeighted

    Average49 51 136.0 109.3 132.8 155.7Annual Base Salary ($000's) 135.27 7 11.8 4.2 5.1 15.0Annual Bonus Paid ($000's) 11.8

    49 51 137.7 109.3 134.2 155.8Total Compensation - All ($000's) 136.8

    Operating Budget $20 to $50 MillionNo. of

    Co'sNo. of

    EEs Average25th

    Percentile50th

    Percentile75th

    PercentileWeighted

    Average71 72 161.8 126.0 159.3 189.5Annual Base Salary ($000's) 163.08 8 28.0 9.1 13.0 45.2Annual Bonus Paid ($000's) 28.0

    71 72 164.9 126.0 160.6 192.3Total Compensation - All ($000's) 166.1

    Operating Budget Over $50 MillionNo. of

    Co'sNo. of

    EEs Average25th

    Percentile50th

    Percentile75th

    PercentileWeighted

    Average71 75 195.4 152.2 186.0 223.7Annual Base Salary ($000's) 194.719 20 33.7 12.1 24.6 52.8Annual Bonus Paid ($000's) 33.271 75 204.4 156.9 188.7 229.8Total Compensation - All ($000's) 203.5

    Page 92

    Copyright © 2018 Total Compensation Solutions

  • 2017/2018 Not For Profit Compensation Survey

    Copyright © 2018 Total Compensation Solutions, LLC Page 211

    Total Compensation Solutions is a human resources consulting firm dedicated to assisting clients in achieving their strategic compensation objectives. Our approach to compensation and benefits issues is to utilize data to identify best practices in the marketplace. Our research spans a variety of topics including:

    Board Compensation

    Executive, Middle Management and Staff Compensation

    Performance Management

    Organization Structure

    Health and Welfare and

    Retirement Benefits With client interaction, we gather and report information on compensation, personnel practices and benefits and we apply the most effective, market-driven solution to each organization’s unique set of circumstances. TCS is located in Armonk, NY. For more information about Total Compensation Solutions, please visit our Website www.total-comp.com or contact Tom Bailey [email protected] or Paul Gavejian [email protected] at: All rights reserved. © 2018 Printed in the United States of America. This publication of the 2017/2018 Not-for-Profit Compensation Survey may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior written permission of Total Compensation Solutions, LLC, 200 Business Park Drive, Armonk, NY 10504.

    Total Compensation Solutions, LLC. 200 Business Park Drive

    Suite 102 Armonk, NY 10504

    Phone: (914) 730 – 7300 Fax: (914) 730 – 7303