ART BY ARTABIL ITY ARTIST SHINING STARR: STARR’S FANTASIA

2017 ANNUAL REPORTA NEW PATH

Supporting MENTAL HEALTH and WELLNESS in our COMMUNITY through collaboration and integration of care.OUR MISSION

We will be a LEADING COMMUNITY PARTNER in the provision of continuum driven, integrated care based in best practice.

› Improve the quality of life for individuals and families experiencing barriers to mental health and wellness

› Collaborate with others to provide programs and services that demonstrate positive results

› Provide shared learning experiences to promote skills and support in the community

› Influence public attitude about mental health, affect changes in public policy and promote public awareness

› Respond to the changing complexity of our community through a model of integrated care

OUR VISION

› A FOUNDATION of DIGNITY and RESPECT

› The INDIVIDUAL as the PRINCIPAL VOICE for care he or she receives

› A TEAM ORIENTATED environment supported with CONTINUOUS LEARNING

OUR VALUES

2017 ANNUAL REPORT2

PERSON-CENTERED care as UNIQUE and MULTI-FACETED as the

individual around whom it’s built.

It was the FIRST TIME that a medical professional actually ASKED my son what was going on in his mind and SUGGESTED STRATEGIES FOR TREATING HIM. Before, doctors would just hand over a new medication and PUSH HIM OUT THE DOOR. – The mother of a current People Incorporated integrated care client

PEOPLEINCORPORATED.ORG 3

PEOPLE INCORPORATED is Minnesota’s largest provider of community-based mental health care services. From our origins in 1969 as a church basement drop-in center for homeless veterans to our current status serving nearly 14,000 individuals annually through nearly 60 programs at more than 40 locations around the Twin Cities, we’ve remained singularly dedicated to our non-profit mission — supporting mental health and wellness in our community through collaboration and integration of care.

Helping people with mental illness requires great flexibility and creativity. That’s why we start with the person first — developing innovative, effective services that provide the care, resources, and connections needed to keep them living and thriving within the greater community. In fact, People Incorporated pioneered a number of firsts in Minnesota mental health care, including programs dealing with homelessness, crisis intervention and integrated treatment for dual-diagnosis mental illness/chemical dependency. And we continue to innovate in the pursuit of best practices and best outcomes for those we work with.

Having a mental illness can affect everything from social relationships to housing access to physical health, and successful treatment requires customized, person-centered approaches that are as unique and multi-faceted as the individuals they are built around. Through this work, we help individuals to take back control of determining the kind of life they want to build for themselves. We believe in our clients, and we’re proud of their achievement of truly life-changing goals.

PEOPLE INCORPORATED STATISTICS

Employees CountiesLocationsPrograms

92%Avoid

Hospitalization

80%Less Likely to be

Incarcerated

38%Obtain and/or Maintain Employment

76%Use Less Drugs and/or Alcohol

61%Obtain and/or Keep Housing

POSITIVE IMPACT

A MESSAGE FROM AND

We could not be more grateful for the uncommon vision and passion of our founders, stakeholders, board members and dedicated staff.

2017 ANNUAL REPORT4

In 2017 we saw both great loss and opportunity. As an organization we found ourselves challenged by circumstances that led us away from services and conventions that both defined and propelled our mission. Services like our Safe Havens for the long-term homeless. The loss of the grants that allowed People Incorporated to offer these very important and vital services, were tethered deeply not only to the organization’s mission, but also to the development of the organization’s innovative spirit. Additionally, but perhaps most remarkably, these services were irrevocably linked to our founder, Harry Maghakian, who sadly passed away in May 2018. Harry started this organization with the simple offer of coffee and conversation to homeless individuals that gathered outside his Dale Street church. Loss of what we hold so precious is not only difficult, but can also be destabilizing, unless we are continuing to create depth to our mission, innovative new thinking that supports the needs of our community, and a practiced gratitude for both our rich past and our equally abundant future.

Fortunately, 2017 was also replete with some extraordinary opportunities that ensured the organization would begin to define the next part of our story. I continue to think of the popular saying, “When one door closes, another door OPENS.” Well, open it did indeed, for so many individuals that struggle everyday with mental illness and many other co-occurring conditions. Among so many great opportunities that revealed themselves to us in 2017, the opportunity to be a part of the Certified Community Behavioral Health Clinics (CCBHC) demonstration project with seven other states, and five other community providers in Minnesota, was indeed an inviting wide OPEN door! The tapestry that is our community is complex. Those most vulnerable in our communities are challenged with many needs, like all of us. The CCBHC is a tremendous opportunity to surround our clients with an array of services that support their complexity, and recognize that treating the whole person will not only create better outcomes for the individual, but more sustainable and scalable healthcare solutions.

As we begin our path to our 50th Anniversary in 2019, we could not be more grateful for the uncommon vision and passion of our founders, stakeholders, board members and dedicated staff. Equally, we are enthusiastic about our opportunity to build on that very critical foundation, and imagine our path forward in the next 50 years. With your help and support, we look forward to opening the doors to our future, to coordinated and integrated care, to new and innovative solutions for our communities, and to sustainable thinking and actions for those who count on us to keep the doors open!

Jill Wiedemann-West, M.A. CEO, People Incorporated

Ken Duncan Board President

A YEAR IN PICTURES2017

OFFICER COREY SCHMIDT AND RUSS TURNER, SENIOR TRAINING MANAGER

SUE ABDERHOLDEN AT A COMMUNITY ADVISORY

COUNCIL MEETING

MENTAL HEALTH TRAINEE PROGRAM GRADUATES

STEVE AND KATHY MANN

ARTABILITY 2017

VOLUNTEERS PACKING KINDNESS KITS

HUSS CENTER FOR WOMEN

HUSS CENTER FOR WOMEN

NEW TRAINING INSTITUTE IN EAGAN

K-12 DAY TREATMENT PROGRAM

ARTABILITY CLASSROOM

PEOPLE INCORPORATED

TEAM AT NAMIWALKS

JILL WIEDEMANN-WEST, CEO,

AT ARTABILITY 2017

IMPACT BY NUMBERS

2017 ANNUAL REPORT6

1,331Case Management

1,872Community Based

10,545Outpatient

126Residential

13,874UNIQUE CLIENTS

A YEAR OF GROWTH

2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 20170

10

20

30

40

50

REVENUE AND EXPENDITURES 2007— 2017

REVENUE

EXPENDITURES

Other Income$560.1%

Grants and Contributions

$1,953, 4.0%

Program Revenue$46,38095.8%

Fundraising$505 1.0%

Management and General

$5,887, 12.2%

Program Services$41,92786.8%

2017REVENUEin thousands

2017EXPENDITURES

in thousands

PEOPLEINCORPORATED.ORG 7

2016 in thousands 2017 in thousands

ASSETSCash and Cash Equivalents $5,087 $6,040

Accounts and Pledges Receivable $5,781 $4,280

Investments $1,995 $1,653

Holdings at Community Foundation $2,324 $2,097

Property and Equipment, Net $13,372 $13,464

Other Assets $1,016 $1,034

Total Assets $29,575 $28,568

LIABILITIESAccounts Payable and Accrued Expenses $4,169 $3,353

Other Current Liabilities $639 $811

Long-term Debt $3,885 $4,122

Other Long-term Liabilities $176 $96

NET ASSETSUnrestricted - Undesignated $6,412 $6,366

Unrestricted - Designated for Investment in Property $9,240 $9,198

Unrestricted - Board Designated for Endowment $615 $544

Temporarily Restricted $1,289 $1,180

Permanently Restricted (Endowment) $3,150 $2,898

Total Liabilities and Net Assets $29,575 $28,568

Other30,362 0.1%

Private Pay1,752,027

3.6%

Commercial Insurance

1,894,891 3.9%

Contributions/Grants

1,952,8394.0%

County Sources2,810,041

5.8%

State Sources39,964,090

82.6%

STATEMENT OF FINANCIAL POSITIONDecember 31, 2017 and 2016

INCOME SOURCES

2017 ANNUAL REPORT8

OUR CLIENTS

People Incorporated’s spectrum of interrelated programs ranges from children’s mental health services to intensive residential treatment and homeless outreach for adults. In 2017, staff reached nearly 14,000 INDIVIDUALS with person-centered care in 56 PROGRAMS. People Incorporated provides screening, assessment and diagnosis, treatment planning, outpatient and rehabilitative mental health and substance use services, as well as peer and family supports for adults and youth with serious mental illness.

I FELT BETTER AT MANAGING MY LIFE, I DO A BETTER JOB AT MANAGING

MY HEALTH THAN I WOULD ON MY OWN, WITHOUT HELP

% AGREED

I WAS SATISFIED WITH THE SERVICES I RECEIVED AND FELT TREATED WITH DIGNITY AND RESPECT

% AGREED

felt they were less likely to have legal and/or incarceration issues thanks to our services

%were able to keep

and/or maintain their housing without help

%used less drugs and/or alcohol

%

(4236) of individuals who took part in services in 2017 identify as people of color:%17% (2385) are African American

6% (862) are Biracial

2% (294) are Native American

2% (257) are Asian

2% (305) are Latino

14% declined to identify

56% (7986) identify as white

3,882 (27%) clients came to us from Anoka County, 291 (2%) from Chisago, and 1,149 (8%) from Dakota County, and 5,756 (41%) from Hennepin County. 1,781 (13%) of clients resided in Ramsey County, 101 (1%) from Sherburne, and 514 (4%) in Washington County. 465 (3%) clients came from every other county in the state. Every county in Minnesota had at least one, clients in People Incorporated programs, with 20 even coming from out of state. This not only demonstrates the high quality of our services, but also the great need throughout the region.

1% are African

PEOPLEINCORPORATED.ORG 9

MY CONDITION HAS IMPROVED AS A RESULT OF HAVING PEER SERVICES

% AGREED

SERVICES WERE AVAILABLE AT A TIME THAT WERE GOOD FOR ME

% AGREED

LOCATION OF SERVICES WAS CONVENIENT

% AGREED

STAFF RETURNED MY CALLS WITHIN 24 HOURS

% AGREED

AVERAGE WAIT TIME FROM FIRST TOUCH POINT TO

INITIAL EVALUATION

66% OF CCBHC CLIENTS ARE SEEN WITHIN

BUSINESS DAYS

BUSINESS DAYS

CERTIF IED COMMUNITY BEHAVIORAL HEALTH CLINICS SURVEY RESULTS

I WAS ABLE TO SEE A PSYCHIATRIST WHEN I WANTED TO

% AGREED

STAFF WERE WILLING TO SEE ME AS OFTEN AS NECESSARY

% AGREED

FUNDRAISINGWE CAN’T DO IT WITHOUT YOU

2017 ANNUAL REPORT10

HERITAGE CIRCLE

Jan and Paul AndersonDallas and Roger BetzJane Ellen and Michael BleegTim and Linda BurkettLee and Ann CarlsonJoan and Jack CorbettAlden and Mimie DrewDon GarretsonSusan and Bert GrossJan Hogan-Schiltgen

and Bob Schiltgen

Alice D. Hummer*Barb and Peter HuotPatty KaneReverend George Knieriemen*Sidney Lange*Vera J Likins Trust EstatePat and Gary MahreJulie ManworrenDr. Catherine A. MayerMary Kay McJiltonNancy McKillips

Mary (‘Molly) Bigelow McMillan*

Robert E. Marlow* Residuary Trust

Barbara and Costas NicholsPatrick ODoughertyPam Plourde*Thomas M. Rogers*Norman Rose*Allan and Debby Schneider

The Frederick and Lillian Schwarz Charitable Trust

Betty Staffenson*Arlene Swanson*Dr. Joe Vander ZandenMary WhiteNancy Wray

Ray AhrensJan and Paul AndersonDavid and Virginia AndersonJoyce and Al AndersonCharles and Adair AndersonCaco BaillonJoanne and John BensonHoward and Jane BergstromCarol BierbrauerJesse W. Black, IIIDavid and Susan BrattJodie BrendTim and Linda BurkettRolland CarlsonMike Chutich and Susan GretzEarline and Joe ColemanBarbara ConklinTom DavisEunice DavisElizabeth DeBaut and

David HartwellAlden Drew and Mimie PollardJoan Duddingston

Phillip and Sandra EdwardsonBetty and Henry ErnstPete and Sue FelipeBarbara FlaniganWilliam Flanigan and

Nancy ZingaleAnnmarie FlorestJay FoleyKen and Barbara FordDennis and Barbara

Ann FrederickBill and Bonnie FrelsLynn and Landon FullerNursel Gabe and

Chuck NeumanBart and Lynn GalleDon GarretsonHoward and Karen GochbergNorman Greenberg and

Beth SilverwaterWanda HeidebrechtJan Hogan-Schiltgen

and Bob SchiltgenJanet Houck and Ron ParkerJohn and Ruth HussMillie HuttenmaierFrank and Barbara JanischMark JarrettDavid and Louise JonesLucy Rosenberry JonesArt and Martha KaemmerBob Karels and Sandy

RobinsonMiriam and Erwin KelenPat KoppaSara KreilingEd and Sandy Krzyzanowski

Dan Kunin and Connie Bigelow Kunin

Don and Bev LiebensteinSue LiteckyGail LoweryJoan MadsenPam MarkusenDr. Catherine A. MayerLa Vonne MayerMalcolm McDonaldBarbara and Jack McGowanGenevieve McJilton and

Bryan HassingNancy McKillipsMary (Molly) Bigelow

McMillan*Roberta MegardKay MenacherBob and Yvonne MomsenGeraldine MooersPeter and Karla MyersRuth NelsonMary and Ken NewtonBarbara and Costas NicholsFord and Catherine NicholsonMark and Jackie NolanKatie O’BrienMuriel OlsonKate O’Reilly and

Ron HintzmanWendy OstbyJenny Pang and Jeffrey SullivanBob and Betsy ParishJim and Donna PeterBill and Lori PetersonDale and Jeri PetersonPatty Ploetz

Doris RauschClarence and Isabelle RhodeMarion Riley*Claudia RileyFelicity RileyCal and Kris RobertsonRuth Ann RoseSterling and Geri RuleAmber RuthCarl and Betty SandquistSteve and Karen SangerLinda and John SatoriusSteven SavittBernie SchmidtAllan and Debby SchneiderSusan and Steve ShakmanCathy and Ted SpearBill SpringBetty StaffensonTrisha StarkSallie Stoltze O’Brien*Laura StoreyJacqueline and John TeisbergJane ThamesLawrence and Gail TurnerElizabeth VavraJean VelleuPaul and Carolyn VerretEdward and Ginny VizardGordon and Blanch WallaceMaxine WallinPeg and Doug WangensteenSue and Jim WelnaNancy and Ted WeyerhaeuserMary WhiteNancy WrayJohn and Phyllis Wray

MAGHAKIAN CIRCLE

Matthew ChrastekLisa FenstermanTim McGuire and

Diane VandebergDan OlsonTom Richardson and

Don McCallMary SenkbeilBernie SheatsTacy Stocking and

Scott StockingDawn and Jeremy

Topel

SUSTAINERSIndividuals who

participate in People Incorporated’s monthly

giving program

Individuals who have consistently given a gift to

People Incorporated every year for at least the last 10 years

Individuals who have included People Incorporated

in their planned giving

OVER 770 INDIVIDUAL DONORS GIFTED OVER $1,200,000 TO PEOPLE

INCORPORATED DURING 2017. This included more than 150 individuals who

made gifts to support our efforts for the first time! In addition, 23 foundations

gifted more than $465,000 to support specific projects and initiatives. We are

grateful for this generous support, totaling over $1.9 million and exceeding

our 2017 goal! Donors supporting us $1,000 and up are listed below.

$100,000 — $499,999F. R. Bigelow FoundationGreater Twin Cities

United WayThe Saint Paul Foundation

$50,000 — $99,999Katherine B. Andersen Fund of

The Saint Paul FoundationAroha PhilanthropiesLegacy Fund of The Saint

Paul Foundation

$25,000 — $49,999Fred C. and Katherine B.

Andersen FoundationOpen Door Foundation

$10,000 — $24,999Frels Family FoundationHardenbergh Foundation

Harlan Boss Foundation for the Arts

Hugh J. Andersen FoundationRay Edwards Memorial TrustRichard M. Schulze

Family FoundationThe Charlson FoundationThe Martha S. Holmes Fund of

The Saint Paul Foundation

$5,000 — $9,999Medtronic Your Cause, LLCThe Susan and William

Hodgson Family Fund of The Saint Paul

$1,000 — $4,999David Winton Bell FoundationMcCarthy Bjorklund

FoundationBoss FoundationThe Dawson Bradshaw

Fund of The Saint Paul Foundation

The Domestic Abuse Fund of The Saint Paul Foundation

Edina Realty - City Lakes Office

The Heckman Fund for Family Research of The St. Paul Fndtn

Medtronic Foundation

Poehler-Stremel Charitable Trust

The Elizabeth C. Quinlan Foundation, Inc.

Dr. Gladys Ishida Stone Fund of The Saint Paul Foundation

The Ron and Nancy Reed Fund of the Saint Paul Foundation

Wells FoundationThe White-Sims-McGhee

Endowment Fund of the Saint Paul Found

The William L West and Jean V West Designated Fund No. 1

FOUNDATIONS

$10,000+Allina Health SystemMetropolitan Regional

Arts CouncilSaint Paul Planning &

Economic Development Department (Cultural Star)

$5,000 — $9,999Bremer BankFranciscan Sisters

of Adoration

Ham Lake Area Chamber of Commerce

Open Your Heart to the Hungry and Homeless

VSA Minnesota

$2,500 — $4,999Advent United

Methodist ChurchBassford RemeleGenoa, a QOL Healthcare

Company

High Profile Grounds Maintenance, Inc.

House of Hope Presbyterian Church

The Benevity Community Impact Fund

Westminster Presbyterian Church

$1,000 — $2,499Allianz Life Insurance

Company of North America

AonEdina Realty - City

Lakes OfficeFirm Ground Architects

& Engineers, Inc.Marsh & McLennon AgencyMt. Zion Evangelical

Lutheran ChurchSuccess Computer Consulting

CORPORATIONS, ORGANIZATIONS

& CHURCHES

$500,000+John and Ruth Huss

$200,000 — $499,999Trisha Stark

$100,000 — $199,999Robert E. Marlow*

Residuary Trust

$25,000 — $49,999Elizabeth DeBaut and

David HartwellJan Hogan-Schiltgen

and Bob Schiltgen

$10,000 — $24,999Alden and Mimie DrewBill and Bonnie FrelsDick and Nancy NicholsonDavid and Karen OlsonCal and Kris RobertsonAllan and Debby SchneiderKathy and Steve Wellington

$5,000 — $9,999Caco BaillonJoan DuddingstonSally EnstromSue and David FinstromMary GillespieDonald and Marjorie HelmerPatty KaneDan Kunin and Connie

Bigelow KuninBill Mahlum and Donna AllanLucy Rosenberry JonesDr. Susan RydellDr. Joe Vander ZandenJulie Varga

$1,000 — $4,999Claire and Peter AbelnJan and Paul AndersonPeter and Sally Anson

Marge and Tom BarrettMrs. Alexandra O. BjorklundLinda BossTim and Linda BurkettPatty CarlinLee and Ann CarlsonHeather and Doc

ChristophersonJanet ConnJoe and Norma CottonCarol and Ted CushmoreDavid and Mary DaytonCarol Pierce and David DixenErnie and Mary DornKen and Pat DuncanTyler and Megan DuncanEllen Ewald and Terje

MikalsenLisa FenstermanKevin Filter Bart and Lynn GalleGrace and David GorringeKathleen GrahamJoshua GramlingMarc and Ellen HadleyKent and Barbara HansonRosemary and Art JanousekLorna Jones and James LeeMarily Knieriemen

Vince and Anne LaPortePat and Kitty LeightonDon and Bev LiebensteinDusty MairsMike and Susan MartinyDr. Catherine A. MayerEdwin McCarthySheila and Bernie McDonaghTim McGuire and Diane

VandebergNancy McKillipsKeith and Jorie MillerPeter and Karla MyersBarbara and Costas NicholsFord and Catherine NicholsonTodd and Martha NicholsonJim OlsonJim and Donna PeterDale and Jeri PetersonPatty PloetzGavin and Rebecca

PoindexterNancy ReedFelicity RileyBob Karels and Sandy

RobinsonPat RorkeLinda RoszakBarbara Roy

Chris RydellPerry and Leah RyndersNancy SaathoffSteve and Karen SangerKarin SchubertRolf SchubertThe Frederick and Lillian

Schwarz Charitable TrustKay and Paul SolonGene and Jean StarkJenny Pang and

Jeffrey SullivanBrad and Ann SwansonMorgan and Marilyn TamskyKay ThomasDon and Carolyn TidlundBill and Elaine TreacyBarb TrethewayCarol and Lynn TruesdellAnn and John TullochSuzanne WeinsteinJill Wiedemann-WestMary WhiteAnn WyniaBelle and Harry YaffeLeslie Yonce

INDIVIDUALS

PEOPLEINCORPORATED.ORG 11

*Deceased

BOARD OF DIRECTORSKen Duncan, ChairMarc Hadley, TreasurerBob Hennessey, SecretarySr. Sue ErnsterEllen EwaldBill FrelsBill Mahlum

Nancy McKillipsKelly PuspokiSusan Rydell, Ph.D., L.P.Chad SaundersKyle ThomasAnn TullochWendy WaddellKathy Wellington

PROGRAMS People Incorporated serves almost 14,000 clients through nearly 60 programs in the Twin Cities.

INTERVENTION & ENGAGEMENT Crisis residences Domestic abuse and anger management

OUTREACH & ACCESS Homeless outreach

SUPPORTIVE SERVICES & HOUSING Adult foster care Case management Deaf mental health Deaf supportive living Drop-in resource center Epilepsy mental health services Housing First Housing with services Independent Living Services (ILS) Intermediate care for developmentally disabled School-linked mental health Service coordination Transition living Transitional support

TREATMENT & RECOVERY Assertive Community Treatment (ACT) K-12 day treatment Mental health clinics Mental illness + chemical dependency treatment Residential mental illness treatment

WELLNESS & FOUNDATION HEALTH Movement and alternative therapies Nutrition Psychiatry and nursing

169

MINNEAPOLIS

ST PAUL

MENDOTA HEIGHTS

COON RAPIDS

BURNSVILLE

LITTLE CANADA

NEW HOPE

35W52

49435E

494

9494

394

494

94

10

694

35W

35E

169

LEADERSHIPJill Wiedemann-West, MA, Chief Executive Officer

Jim Olson, MBA, Chief Financial Officer

Jodie Brend, CPRP, LPCC, Vice President, Operations

Gary Norman, MSW, LICSW, Vice President, Operations

Katie O’Brien, RN, Vice President, Operations

Mike Turpin, JD, General Counsel

Karen Kaplan, Director, Human Resources

2060 Centre Pointe Boulevard, Suite 3St. Paul, Minnesota 55120

651.774.0011PeopleIncorporated.org