2017 Employee Satisfaction Survey - Hays CISD Employee Satisfaction Survey ... 2015 Employees 1,323 2,208 60% ... One school day 2-3 school days About a week 2-3 weeks or less

© 2017

DRAFT – FOR DISCUSSION ONLY

Results and Analysis

2017 Employee Satisfaction Survey

Hays Consolidated Independent School District

March 22 – April 7, 2017

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Overview

The Hays Consolidated Independent School District Employee Satisfaction Survey has been administered each year since 2014 to solicit

feedback from staff members about their engagement in their work and the educational climate in their school. Engagement is the sense of

connection that individuals have with their profession in general and their jobs in particular.

Questions about educational and school climate covered the following topics:

Quality of education

Student support

Safety and behavior

School operations

Quality of programs and services

Questions about employee engagement covered the following topics:

Work environment

Compensation

Shared values

Faculty relations and support

Instructional support

School leadership

Communication and organizational decision making2

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Study Details and Understanding the Report

The survey was open March 22 to April 7. K12 Insight emailed individual invitations with survey links to employees. The number of responses by school building was monitored to promote participation. In addition, K12 Insight sent reminders on March 29, April 3, and April 7 to employees who had not yet taken the survey.

This report summarizes survey results and breaks them down by school level.

Results do not reflect random sampling; therefore, they should not be generalized to all Hays CISD employees. Rather, results reflect only the perceptions and opinions of survey participants.

The findings for each item exclude participants who did not answer. In charts and graphs, data labels of 5 percent or less are not shown. Percentages may not total 100 due to rounding.

3

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Year Respondent GroupNumber of Responses

(N)

Max Possible Responses

(Nmax)

ResponseRate (%)

2017 Employees 1,086 3,195 34%

2016 Employees 1,405 2,477 57%

2015 Employees 1,323 2,208 60%

2014 Employees 1,360 2,386 57%

Participation

4

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Participant Position

I am a(n) ... (N=1,086)

5

60%

1%

13%

1%

6%

3%

3%

3%

2%

8%

0% 20% 40% 60% 80% 100%

Teacher

Guest Teacher

Paraprofessional

Instructional Aide

Non-Instructional Campus Professional (RN, Counselor, etc.)

Campus Administrator

District Administrator

Non-Campus Professional

Clerical/Office Employee (Central Office or Department Staff)

Auxiliary Support (Food Services, Transportation, Custodian, Maintenance, etc.)

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Educational and School Climate

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Components of School Climate by Year

7Answer Options: Strongly Disagree, Disagree, Agree, Strongly Agree, Don’t KnowNote: These are the weighted scores for each dimension listed. The count of responses is an average of responses for all items in each dimension.

3.03

3.29

3.08

2.98

3.19

3.34

3.13

3.06

3.20

3.34

3.19

3.20

3.22

3.34

3.13

3.13

1.00 2.00 3.00 4.00

Quality of Education

Student Support

Safety and Behavior

School Operation

2017 (N=857) 2016 (N=1,058) 2015 (N=1,016) 2014 (N=1,056)

Strongly AgreeStrongly Disagree

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Quality of Education – Instructional Staff

How strongly do you agree or disagree with the following statements?

8

31%

30%

29%

26%

55%

49%

55%

56%

11%

15%

11%

12%

0% 20% 40% 60% 80% 100%

High learning standards are set for students at this school.(N=737)

High expectations are set for all students at this school. (N=737)

Learning standards and expectations are clearly explained tostudents at this school. (N=737)

Curriculum, instruction, and assessments are aligned to supportstudent learning at this school. (N=737)

Strongly Agree Agree Disagree Strongly Disagree Don't Know

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Quality of Education – Instructional Staff (Continued)


9

29%

25%

35%

31%

54%

53%

52%

55%

12%

14%

9%

6% 7%

0% 20% 40% 60% 80% 100%

Helping students meet challenging academic goals is a primaryfocus of this school. (N=736)

Students at this school are learning what they need to know tobe successful in the next grade or after graduation. (N=737)

Teachers at this school work together to ensure studentsuccess. (N=737)

Teachers at this school give timely and helpful feedback onstudent work. (N=735)


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Quality of Education by School Level – Instructional Staff

10


All quality of education items were used to calculate an overall weighted score by school level.

3.25

3.11

2.80

1.00 2.00 3.00 4.00

Elementary School (N=403)

Middle School (N=156)

High School (N=154)

Answer Options: Strongly Disagree, Disagree, Agree, Strongly Agree, Don’t KnowNote: These are the weighted scores. Weights were applied ranging from 1 (strongly disagree) to 4 (strongly agree).

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Quality of Education – Non-Instructional Staff


11

29%

25%

20%

15%

24%

61%

54%

61%

68%

58%

6%

17%

11%

8%

11%

8%

6%

6%

0% 20% 40% 60% 80% 100%

High learning standards are set for students. (N=66)

High expectations are set for all students. (N=65)

Learning standards and expectations are clearly explained tostudents. (N=66)

Curriculum, instruction, and assessments are aligned to supportstudent learning. (N=66)

Helping students meet challenging academic goals is a primaryfocus. (N=66)


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Quality of Education – Non-Instructional Staff


12

18%

23%

12%

61%

65%

52%

12%

5%

20% 5%

6%

6%

12%

0% 20% 40% 60% 80% 100%

Students are learning what they need to know to be successful inthe next grade or after graduation. (N=66)

Teachers work together to ensure student success. (N=66)

Teachers give timely and helpful feedback on student work. (N=66)


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Quality of Education by School Level – Non-Instructional Staff

13


All quality of education items were used to calculate an overall weighted score by school level.

3.33

3.22

2.67

1.00 2.00 3.00 4.00



High School (N=11)


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Student Support


14 Note: Only teachers, guest teachers, paraprofessionals, instructional aides, non-instructional campus professionals, and campus administrators answered these questions.

45%

45%

47%

33%

30%

25%

50%

49%

45%

55%

49%

55%

8%

9%

11%

10%

7%

0% 20% 40% 60% 80% 100%

There is a teacher, counselor, or other staff member at school towhom a student can go for help with a school problem. (N=912)

There is a teacher, counselor, or other staff member at school towhom a student can go for help with a personal problem. (N=911)

Students at school are treated fairly regardless of their race,culture, religion, sexual orientation, gender, or disabilities. (N=912)

The variety of activities and courses at this school keep studentsengaged in learning. (N=910)

Students get the support they need at school for academic andcareer planning. (N=907)

Teachers usually talk positively about students in the staff areas.(N=910)


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Student Support by School Level

15

Strongly Disagree Strongly Agree

All student support items were used to calculate an overall weighted score by school level.

3.34

3.33

3.15

1.00 2.00 3.00 4.00



High School (N=185)

Answer Options: Strongly Disagree, Disagree, Agree, Strongly Agree, Don’t KnowNotes: These are the weighted scores. Weights were applied ranging from 1 (strongly disagree) to 4 (strongly agree). Only teachers, guest teachers, paraprofessionals, instructional aides, non-instructional campus professionals, and campus administrators answered these questions.

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35%

30%

31%

54%

45%

43%

9%

11% 5%

13%

10%

0% 20% 40% 60% 80% 100%

I know how to refer a student to the guidance counselor at mycampus. (N=906)

When students visit the guidance counselor at my campus, theyare able to get the help they need. (N=901)

I am satisfied with the services students at my campus receivefrom their guidance counselor. (N=901)


Student Counseling



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17

Student Counseling by School Level



All school counseling items were used to calculate an overall weighted score by school level.

3.09

3.46

3.15

1.00 2.00 3.00 4.00



High School (N=185)

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Student Counseling (Continued)

18

How long does it usually take the counselor to see a student after you referred him or her?

Note: Only teachers, guest teachers, paraprofessionals, instructional aides, non-instructional campus professionals, and campus administrators answered this question.

31%

5%3%8%

20%

33%

11%

0%0%1%

14%

75%

20%

1%3%11%

33%32%

0%

20%

40%

60%

80%

100%

I have neverreferred a

student to theguidance

counselor.

A month orlonger

2-3 weeksAbout a week2-3 school daysOne school dayor less

Elementary School (N=483) Middle School (N=198) High School (N=183)

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17%

23%

17%

12%

15%

53%

51%

56%

48%

54%

18%

10%

13%

20%

12%

5%

5%

6%

7%

11%

12%

16%

12%

0% 20% 40% 60% 80% 100%

I am secure in my knowledge of the district's RTI process. (N=645)

Campus administrators strongly support the district's RTI process.(N=643)

Tier I classroom instruction is meeting the needs of 80-85% of mystudents. (N=643)

Tier 2 intervention is meeting the needs of students that are notlearning in my classroom. (N=643)

I know how and when to refer students for Tier 3 services. (N=642)


Response to Intervention


19 Note: Only teachers answered these questions.

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Response to Intervention (Continued)

20 Note: Only teachers, guest teachers, paraprofessionals, instructional aides, non-instructional campus professionals, and campus administrators answered this question.

How long does it usually take for a student to receive RTI support and services after you referred him or her?

34%

22%

13%13%11%6%

42%

14%10%11%

16%

7%

64%

7%4%7%12%

7%

0%

20%

40%

60%

80%

100%

I have neverreferred astudent toreceive RTI

support andservices.

A month orlonger

2-3 weeksAbout a week2-3 school daysOne school dayor less

Elementary School (N=476) Middle School (N=196) Middle School (N=182)

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42%

40%

25%

13%

33%

53%

53%

42%

38%

39%

5%

19%

36%

14%

11%

7%

5%

5%

8%

0% 20% 40% 60% 80% 100%

I am safe at school. (N=913)

Students are safe at school. (N=914)

Discipline is enforced fairly at school. (N=910)

Students do not threaten or bully each other at this school.(N=910)

Alcohol and/or drug use is not a problem at this school. (N=911)


Safety and Behavior



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38%

39%

20%

27%

48%

48%

50%

47%

5%

20%

14%

8%

9%

8%

9%

0% 20% 40% 60% 80% 100%

This school is a safe place from gang activity. (N=909)

This school is free of weapons. (N=909)

Students respect teachers at this school. (N=911)

I have the support I need to maintain order and discipline at thisschool. (N=908)


Safety and Behavior (Continued)


22Note: Only teachers, guest teachers, paraprofessionals, instructional aides, non-instructional campus professionals, and campus administrators answered these questions.

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Safety and Behavior by School Level

23



All safety and behavior items were used to calculate an overall weighted score by school level.

3.26

2.96

2.72

1.00 2.00 3.00 4.00



High School (N=185)

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14%

29%

26%

43%

51%

59%

18%

16%

11%

7% 17%

0% 20% 40% 60% 80% 100%

Fresh, high-quality food is served at this school. (N=912)

My school is kept clean. (N=913)

This school is well-maintained, with working air conditioning andheat, adequate lighting, and well-kept grounds. (N=913)


School Operations



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School Operations by School Level

25



All school operations items were used to calculate an overall weighted score by school level.

2.99

3.08

2.79

1.00 2.00 3.00 4.00



High School (N=187)

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Educational Programs and Services (HB 5)

26

2017(N=679)

2016(N=885)

2015(N=1,298)

2014(N=896)

AveragePercentage

Point Difference

Percentage Excellent or Good

Art and Music Education Programs (HB 5) 86% 86% 86% 87% -1

Health Services/School Nurse (HB 5) 86% 86% 84% 86% 0

Career and Technical Education (HB 5) 82% 78% 78% 73% +3

Co-curricular/Extracurricular Activities (Sports, Academic Clubs, Student Performances, etc.)

82% 81% 82% 80% +1

Physical Education Program/Gym Class (HB 5) 80% 82% 82% 80% 0

Advanced Academic Programs (Honors, AP or Dual Enrollment) 74% 74% 71% 73% 0

English Language Development for English Learners (Programs designed specifically for limited-English speaking students)

74% 73% 68% 67% +2

Digital Learning Environment (HB 5) 74% 71% 61% 59% +5

Answer Options: Excellent, Good, Fair, Poor, Not ApplicableNote: Not Applicable responses were excluded from calculations.

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Educational Programs and Services (HB 5) (Continued)

27

2017(N=679)

2016(N=885)

2015(N=1,298)

2014(N=896)

Average Percentage

Point Difference

Percentage Excellent or Good

Special Education Services 74% 73% 73% 75% 0

Adult Education Programs that help adults learn new skills or complete a Graduate Equivalency Diploma (GED)

72% 64% 62% 61% +4

Student Engagement (HB 5) 72% 73% 72% 72% 0

Second Language Programs (HB 5) 71% 71% 68% 69% +1

College and Career Readiness (HB 5) 68% 70% 71% 69% 0

Guidance Counseling Services (HB 5) 68% 73% 71% 68% 0

Dropout Prevention Strategies (HB 5) 62% 63% 63% 62% 0

Parent and Community Involvement (HB 5) 60% 58% 59% 60% 0

Gifted and Talented Program (HB 5) 59% 54% 50% 67% -3

Answer Options: Excellent, Good, Fair, Poor, Not ApplicableNote: Not Applicable responses were excluded from calculations.

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Employee Engagement

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Components of Employee Engagement – By Year

29

3.14

2.65

3.13

3.13

3.19

2.89

3.02

3.24

2.61

3.15

3.16

3.26

2.93

3.01

3.25

2.37

3.21

3.23

3.32

2.96

2.81

3.24

2.41

3.20

3.17

3.28

2.95

2.78

1.00 2.00 3.00 4.00

Working Environment

Compensation

Shared Values

Faculty Relations

School Leadership

Communication

Instructional Support

2017 (N=978) 2016 (N=1,262) 2015 (N=1,111) 2014 (N=1,165)

Strongly DisagreeStrongly Agree

Answer Options: Strongly Disagree, Disagree, Agree, Strongly Agree, Don’t KnowNotes: These are the weighted scores. Weights were applied ranging from 1 (strongly disagree) to 4 (strongly agree).

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Work Environment


30

41%

47%

44%

37%

30%

32%

42%

38%

42%

40%

39%

42%

11%

11%

9%

14%

21%

18%

6%

8%

7%

0% 20% 40% 60% 80% 100%

My principal or direct supervisor creates a professional workenvironment. (N=1,080)

My principal or direct supervisor allows me to make decisionsabout how to do my work. (N=1,081)

My principal or direct supervisor encourages collaboration withinand across teams in my school or department. (N=1,080)

My principal or direct supervisor implements policies fairly in myschool or department. (N=1,078)

I believe work is distributed fairly in my school or department.(N=1,080)

I work in an atmosphere where there is mutual respect among allstaff. (N=1,081)


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Work Environment by School Level

31


All working environment items were used to calculate an overall weighted score by school level.

3.23

3.11

3.02

1.00 2.00 3.00 4.00



High School (N=195)


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Compensation


32

6%

10%

14%

20%

42%

35%

37%

65%

70%

58%

38%

39%

31%

12%

8%

8%

15%

14%

18%

5%

3%

7%

10%

7%

5%

11%

0% 20% 40% 60% 80% 100%

The district's total salary and benefits package meets my needs.(N=1,077)

The district's total salary and benefits package is fair andcompetitive with other districts. (N=1,079)

The TRS health plan meets my needs. (N=1,076)

Hays CISD offers voluntary benefits elections that meet my needs(i.e., dental, vision, life, etc.). (N=1,077)

Hays CISD offers information and education opportunities aboutmy benefits. (N=1,079)

Human Resources Benefits staff members are knowledgeable andhelpful when I have questions about my benefits. (N=1,078)


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Compensation by School Level

33


All compensation items were used to calculate an overall weighted score by school level.

2.63

2.68

2.66

1.00 2.00 3.00 4.00



High School (N=193)


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Shared Values


34

25%

27%

17%

47%

40%

56%

63%

55%

44%

35%

15%

6%

14%

6%

16% 7%

10%

0% 20% 40% 60% 80% 100%

Meeting the needs of students is one of the district's top priorities.(N=1,078)

District employees are professional and courteous when workingwith parents, students and colleagues. (N=1,078)

The district office expects all employees to share ideas to improveoverall performance. (N=1,079)

My principal or direct supervisor encourages me to always do mybest. (N=1,077)

I feel comfortable sharing ideas and opinions with my principal ordirect supervisor. (N=1,078)


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Shared Values by School Level

35


All shared values items were used to calculate an overall weighted score by school level.

3.16

3.19

3.00

1.00 2.00 3.00 4.00



High School (N=193)


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Faculty Relations and Support


36 Note: Only teachers, guest teachers, and instructional aides answered this question.

39%

20%

25%

37%

38%

42%

53%

48%

57%

39%

51%

41%

6%

22%

13%

15%

8%

11%

8%

7%

0% 20% 40% 60% 80% 100%

Collaboration is encouraged among teachers and staff at thisschool. (N=676)

The professional development sessions I attended have helped meto better meet the learning needs of my students. (N=673)

Support is available to help me incorporate technology into myinstructional practices. (N=676)

I feel respected and supported by the principal and otheradministrators at this school. (N=674)

I feel respected and supported by other teachers at this school.(N=677)

I enjoy working at this school. (N=675)


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Faculty Relations and Support by School Level

37

Answer Options: Strongly Disagree, Disagree, Agree, Strongly Agree, Don’t KnowNotes: These are the weighted scores. Weights were applied ranging from 1 (strongly disagree) to 4 (strongly agree). Only teachers, guest teachers, and instructional aides answered this set of questions.


All faculty relations and support items were used to calculate an overall weighted score by school level.

3.16

3.12

3.01

1.00 2.00 3.00 4.00




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Instructional Support


38 Note: Only teachers, guest teachers, paraprofessionals, instructional aides, and non-instructional campus professionals answered this question.

20%

18%

20%

26%

65%

53%

54%

64%

8%

19%

17%

6%

5%

5%

5%

5%

0% 20% 40% 60% 80% 100%

My instructional materials are in good condition. (N=903)

I have the materials I need, such as textbooks, computers andvisual aids, to effectively teach my classes. (N=902)

Students have access to reliable computers at school forlearning purposes. (N=907)

Students have access to the Internet at school for learningpurposes. (N=906)


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Instructional Support by School Level

39

Answer Options: Strongly Disagree, Disagree, Agree, Strongly Agree, Don’t KnowNotes: These are the weighted scores. Weights were applied ranging from 1 (strongly disagree) to 4 (strongly agree). Only teachers, paraprofessionals, instructional aides, and non-instructional campus professionals answered this set of questions.


All instructional support items were used to calculate an overall weighted score by school level.

2.99

3.08

3.01

1.00 2.00 3.00 4.00



High School (N=182)

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38%

41%

36%

45%

33%

40%

45%

40%

39%

40%

13%

8%

15%

5%

16%

5%

6%

7%

8%

5%

0% 20% 40% 60% 80% 100%

My principal makes decisions that are in the best interests of thestudents. (N=876)

I know what my principal expects of me as an employee at thisschool. (N=876)

My principal and assistant principal(s) encourage employees to beinvolved in making decisions for the school. (N=875)

My principal has confidence in my ability. (N=877)

My principal provides useful feedback about how I perform myjob. (N=873)


School Leadership


40 Note: Only teachers, guest teachers, paraprofessionals, instructional aides, and non-instructional campus professionals answered this question.

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School Leadership by School Level

41

Answer Options: Strongly Disagree, Disagree, Agree, Strongly Agree, Don’t KnowNotes: These are the weighted scores. Weights were applied ranging from 1 (strongly disagree) to 4 (strongly agree). Only teachers, guest teachers, paraprofessionals, instructional aides, and non-instructional campus professionals answered this set of questions.


All school leadership items were used to calculate an overall weighted score by school level.

3.29

3.12

3.01

1.00 2.00 3.00 4.00



High School (N=177)

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37%

39%

36%

28%

46%

44%

45%

28%

13%

10%

11%

27% 9%8%

0% 20% 40% 60% 80% 100%

he or she was available to talk to you. (N=328)

he or she was courteous and listened to yourconcerns. (N=328)

he or she responded to your concerns in aprofessional manner, whether or not he or she

agreed with your views. (N=328)

he or she resolved your concerns. (N=327)


Contact With School Leadership

Have you had an issue or concern to discuss with your principal or assistant principal(s) this year? (N=727)

How strongly do you agree or disagree with the following statements? When you have had an issue or concern to discuss with a principal/assistant principal…

42

Note: Only teachers, guest teachers, paraprofessionals, instructional aides, and non-instructional campus professionals answered this question. Note: Only participants who had an issue or concern to discuss with a principal or assistant

principal this year answered this question.

45%

55%

Yes No

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Communication and Organizational Decision Making

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Communication and Organizational Decision Making


44

12%

10%

9%

10%

34%

62%

44%

43%

48%

49%

17%

30%

30%

21%

13%

8%

8%

6%

5%

9%

9%

15%

0% 20% 40% 60% 80% 100%

The district office provides clear direction and expectations toemployees. (N=1,080)

The district office clearly explains how key decisions are made.(N=1,080)

The district office clearly explains the reasons behind decisionson key issues. (N=1,076)

The district office actively seeks input from a diverse group ofemployees about decisions that affect staff. (N=1,077)

My principal or direct supervisor clearly communicates his orher expectations of my job performance. (N=1,080)


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Communication and Organizational Decision Making (Continued)


45

33%

37%

26%

17%

45%

43%

42%

60%

15%

12%

20%

15%

6%

8%

0% 20% 40% 60% 80% 100%

My principal or direct supervisor effectively communicatesimportant issues that affect me. (N=1,078)

My principal or direct supervisor is willing to listen to new ideas.(N=1,077)

I believe I can influence decisions at my school or department.(N=1,077)

I know where to go in the district to get information that I need.(N=1,078)


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Communication and Organizational Decision Making by School Level

2.96

2.97

2.68

1.00 2.00 3.00 4.00



High School (N=195)

Strongly Disagree

Answer Options: Strongly Disagree, Disagree, Agree, Strongly Agree, Don’t KnowNote: These are the weighted scores. Weights were applied ranging from 1 (strongly disagree) to 4 (strongly agree).46

All organizational decision making items were used to calculate an overall weighted score by school level.

Strongly Agree

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Satisfaction at the District Level

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Six Core Beliefs


48

25%

25%

21%

22%

18%

25%

55%

54%

54%

54%

51%

51%

16%

16%

19%

17%

24%

17%

5%

0% 20% 40% 60% 80% 100%

We make decisions based on what is best for students. (N=1,079)

We honor relationships and treat all people with dignity andrespect. (N=1,077)

We seek balance to promote well-being in all areas of life.(N=1,077)

We are responsible stewards of our resources. (N=1,077)

We do not compromise excellence. (N=1,075)

We do not give up on any student. (N=1,079)


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Six Core Beliefs (Continued)


49

3.03

3.00

2.93

2.96

2.84

3.00

3.02

3.04

2.96

3.03

2.90

3.05

3.08

3.08

3.00

3.07

2.95

3.08

1.00 2.00 3.00 4.00

We make decisions based on what is best for students.

We honor relationships and treat all people with dignity andrespect.

We seek balance to promote well-being in all areas of life.

We are responsible stewards of our resources.

We do not compromise excellence.

We do not give up on any student.

2017 (N=1,077) 2016 (1,395) 2015 (N=1,312)

Strongly DisagreeStrongly Agree

Note: These are the weighted scores. Weights were applied ranging from 1 (strongly disagree) to 4 (strongly agree).

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Overall Satisfaction by Year

Overall, how do you feel as an employee in a public school system?

50

22%

21%

31%

21%

52%

58%

55%

61%

22%

17%

13%

16%

0% 20% 40% 60% 80% 100%

2017 (N=1,046)

2016 (N=1,282)

2015 (N=1,268)

2014 (N=1,342)

I always feel good about my job in public education. I often feel good, although some days are difficult.

I sometimes feel good about my job in public education. I seldom feel good about my job in public education.

I never feel good about my job in public education.

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Contact With District Departments

Which offices or departments have you contacted in the past 12 months? (N=858)

51Note: Percentage totals may exceed 100 since participants could select more than one answer.

9%

74%

22%

10%

39%

65%

11%

0% 20% 40% 60% 80% 100%

Superintendent's Office

Human Resources

Business Office

Communication and Community Relations Office

Curriculum and Instruction

Technology

Office of School Leadership

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48%

49%

56%

50%

45%

45%

39%

38%

6%

5%

8%

0% 20% 40% 60% 80% 100%

you easily found out who to contact. (N=80)

you made contact with the right Superintendent's Office staffmember. (N=80)

the Superintendent's Office staff member was polite andlistened to you. (N=79)

your ideas were considered and addressed in a professionalmanner. (N=78)

Strongly Agree Agree Disagree Strongly Disagree

Satisfaction With Superintendent’s Office

When you have contacted the superintendent’s office …

52Note: Only participants who contacted the superintendent’s office in the past 12 months answered this question.

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Satisfaction With Human Resources

When you have contacted Human Resources …

53Note: Only participants who contacted Human Resources in the past 12 months answered this question.

21%

23%

31%

28%

62%

64%

61%

63%

11%

10%

5%

5%

5%

0% 20% 40% 60% 80% 100%


you made contact with the right Human Resources staff member.(N=629)

the Human Resources staff member was polite and listened toyou. (N=629)



© 2017


Satisfaction With Business Office

When you have contacted the business office …

54 Note: Only participants who contacted the business office in the past 12 months answered this question.

23%

25%

30%

28%

62%

62%

59%

59%

11%

9%

8%

9%

0% 20% 40% 60% 80% 100%


you made contact with the right Business Office staff member.(N=186)

the Business Office staff member was polite and listened to you.(N=186)



© 2017


Satisfaction With Communications and Community Relations Office

When you have contacted the Communications and Community Relations Office …

43%

49%

54%

54%

51%

48%

43%

40% 5%

0% 20% 40% 60% 80% 100%


you made contact with the right Communications and CommunityRelations Office staff member. (N=82)

the Communications and Community Relations Office staffmember was polite and listened to you. (N=82)



Note: Only participants who contacted the Communications and Community Relations Office in the past 12 months answered this question.55

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Satisfaction With Curriculum and Instruction

When you have contacted Curriculum and Instruction …

56 Note: Only participants who contacted Curriculum and Instruction in the past 12 months answered this question.

34%

34%

40%

38%

58%

60%

55%

53%

6%

6%

0% 20% 40% 60% 80% 100%


you made contact with the right Curriculum and Instruction staffmember. (N=332)

the Curriculum and Instruction staff member was polite andlistened to you. (N=333)



© 2017


Satisfaction With Technology

When you have contacted Technology …

57 Note: Only participants who contacted Technology in the past 12 months answered this question.

31%

34%

41%

38%

60%

63%

55%

58%

7%

0% 20% 40% 60% 80% 100%


you made contact with the right Technology staff member.(N=552)

the Technology staff member was polite and listened to you.(N=553)



© 2017


Satisfaction With Office of School Leadership

When you have contacted the Office of School Leadership …

58 Note: Only participants who contacted Office of School Leadership in the past 12 months answered this question.

42%

43%

47%

47%

52%

53%

44%

43%

7%

6%

0% 20% 40% 60% 80% 100%

you easily found who to contact. (N=90)

you made contact with the right Office of School Leadership staffmember. (N=90)

the Office of School Leadership staff member was polite andlistened to you. (N=90)



© 2017


Key Insights

• When compared to previous years, the average overall weighted scores for each of the components of school climate have slightly decreased. However, it is important to note that there was also a large decline in participation than in previous years.

• When asked about the quality of education, both instructional (3.25) and non-instructional (3.33) staff at the elementary school level had the highest weighted averages of favorable responses, while employees at the high school level had the lowest (2.80 and 2.67,respectively).

• In educational and school climate, the items “There is a teacher, counselor, or other staff member at school to whom a student can go for help with a school problem” and “I am safe at school” (both 95%) had the highest percentages of favorable responses. The item “Students do not threaten or bully each other at this school” (51%) had the lowest percentage of favorable responses.

• Overall, the percentage of favorable responses (excellent or good) for educational programs and services has remained consistent over the years. Digital learning environment has had the largest increase at 5%, and the gifted and talented program has the largest decrease at 3%.

• Except for compensation, participants at the high school level consistently had the lowest average weighted scores in each educational and school climate dimension and each employee engagement dimension.

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Key Insights (Continued)

• When compared across the years, the average weighted scores for the components of employee engagement have varied. However, compensation and instructional support have seen increases each year.

• In employee engagement, the item “Collaboration is encouraged among teachers and staff at this school” (92%) had the highest percentages of favorable responses, and the items “The district's total salary and benefits package is fair and competitive with other districts” and “The TRS health plan meets my needs” had the lowest percentages of favorable responses (41% each).

• Since last year, there have been slight decreases in the average weighted scores for Hays CISD’s six core beliefs, except for “We make decisions based on what is best for students”, which saw a .01-point increase.

• Since last year, the number of participants who responded that they sometimes, often, or always feel good about their job in public education remained steady (96%).

• Overall, participants gave favorable responses about their contact with all seven district departments. Communications and Community Relations saw the highest percentage range of favorable responses (94%–97%).

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Documents

2017 Employee Satisfaction Survey - Hays CISD Employee Satisfaction Survey ... 2015 Employees 1,323 2,208 60% ... One school day 2-3 school days About a week 2-3 weeks or less