2018-2019 Jaguar E-PACETowing and Road Service Guide

Quality and Education ServicesAAA AutomotiveDecember 5, 2018

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Index

Specifications 3 Start/Stop Switch 4 Electronic Key/Mechanical Key 4 Door Locks 5 Trunk Lid Release 5 Hood Release 6 Car Carrier Loading 6 Front/Rear Towing Eyebolts 7 Electronic Parking Brake 9 Tires and Jacking 10 Jump-Start Procedures 12

Important Notice:

This publication should not be used while driving. The procedures in this publication should only be used by qualified and trained personnel.

ThisRoadServiceQuickReferenceGuidewasdevelopedtohighlightsomemodel-specificinformationandcommon procedures for servicing or towing this vehicle. It is not all-inclusive. For complete information: The applicable vehicles owner’s manual and the AAA/CAA Towing and Service Manual should be used inconjunction with this guide.

Theproceduresrecommendedanddescribedinthisguideareeffectivemethodsofperforminglightserviceand towing operations. Some of these procedures require the use of auxiliary equipment specially designed for the purpose. The auxiliary equipment should be used when as recommended and whenever the trained operator deems it appropriate. It is important to read the various WARNINGS, CAUTIONS and NOTES in this manual in order to minimize the risk of personal injury to service personnel and or customers and to avoid procedures which may damage the vehicle or render it unsafe. It is also important to understand that these warnings, cautions and notes are not exhaustive. Neither AAA nor the auto and towing equipment manufacturers could possibly know, evaluate and advise the reader of all conceivable methods of towing or evaluate individual situations. Accordingly, anyone who uses a towing procedure must be thoroughly convinced that neither personal safety nor vehicle safety will be jeopardized by the selected procedure.

AAA is not responsible for changes made by the manufacturers to the vehicles or their recommendations. Important changes in procedures and updates will be furnished to all manual users at AAACampus.aaa.biz.

To contact us regarding feedback on this publication, email us at TTR@national.aaa.com or write us at:

AAAAttention: TTR1000AAADrive,MS33Heathrow,FL32746

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AAA Towing and Roadside Guide for 2018-2019 Jaguar E-PACE

SPECIFICATIONS:

Dimensions:

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Length:173inchesWidth: 82.2 inches

SpecificationsCurb Weight (pounds) 4,035Front Axle Weight 2219Raer axle Weight 1816Drive Line Type All-Wheel Drive (AWD)Transmission Type 9-speed AutomaticLength 173inchesWidth 82.2 inchesWheelbase 105.6 inchesHeight 64.9 inchesFuel Type Gas (87 octane or higher)

Engines available based on submodelsModel Available Engine

E-PACE 2.0L 246 HP Turbocharged 4-cylinder Gasoline

Note: The electronic key must be in the vehicle. When detected, a message will display on the driver’s display panel.

•IgnitionOn/EngineOff:Withyourfooton the brake pedal, press and hold the Start/Stop switch until the warning lights on the instrument panel illuminate.• To start the engine: Press the Start/Stop switch while depressing the brake pedal.

When the electronic key is not detected:

1. Depress the brake pedal.

2. Touch the Jaguar emblem side of the electronic key to the underside of the steering column. When the electronic key is detected, a buzzer sounds and the engine switch will turn to IGNITION ON mode.

ELECTRONIC KEY/MECHANICAL KEY:

To access the mechanical key, push the release button and take the key out. The mechanical key can only be inserted in one direction, as the key only has grooves on one side. If the key cannot be inserted in a lock cylinder, turn it over and re-attempt to insert it. After using the mechanical key, store it in the electronic key.

Electronic Key Functions 1 Locks the doors 2 Unlocks the doors 3Luggagecompartment(pressandhold) 4 Sounds the alarm 5TurnsonHeadlightsfor30seconds

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START/STOP (IGNITION) SWITCH OPERATION:

DOOR LOCKS:

Using the Elecrtonic Key:

1. Press button to lock the door

2. Press button to unlock the door

Using the Mechanical Key:

1. Using the mechanical key or a non-marring tool, remove the cover on the door handle by inserting the key into the slot at the base of the driver’s door lock cover. Apply slight downward pressure to the top of the cover and gently lever the key upwards to expose the key lock cylinder.

2. Unlock the door by inserting the mechanical key and turning counter-clockwise.

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REAR CARGO HATCH RELEASE:

Interior Button:• Press the interior release button

found on the far left side of the dash-board.

Electronic Key:• Pressandholdbutton3inimage

Abrieflytillthetailgatebeginstoopen.

External Button:• With the electronic key within range

(9 ft.), open the tailgate by pressing button 1 in image B. Image

BImage

A

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CAR CARRIER LOADING AND TRANSPORTING:

Special Precautions:

• Car carrier equipment is the preferred method* of towing this vehicle.

*Note: A wheel lift with dollies on the trailing end can be used to tow this vehicle short distances.

• When loading or winching DO NOT USE HOOKS OF ANY TYPE ON THE LOWER CONTROL ARMS OR ANY OTHER STEERING OR SUSPENSION COMPONENT. Carefully follow the loadingproceduresspecifiedinthefollowingpages.

• USE ONLY WHEEL STRAP TIE-DOWNS to secure this vehicle when transporting. The use of chains or hooks will damage under vehicle components.

• There is no practical roadside override provision to get the transmission into Neutral should there be a failure in the system.

• In an emergency situation where the vehicle will not roll or must be moved for towing access, wheel-jacking equipment, such as GoJaks or tire skates are recommended.

• Utilize as much ramping as required to reduce the approach angle and retain adequate ground clear-ance at both the front and rear of the vehicle.

HOOD RELEASE:

Opening the Hood:

1. Pull the mechanical hood release lever located on the driver’s side kick panel.

2. Lift the hood slightly, locate the safety latch lever found at the center point of the hood, pull the lever up and raise the hood.

Car Carrier Loading Procedure:

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Front Eyebolt Location

This vehicle is equipped with a tow hook behind a removable panel in the lower front bumper.

NOTE: These towing points are not designed for recovery operations.

Rear Eyebolt Location

• To remove the panel and access the loading attachment point: release all 6 fasteners by turning them 90 degrees counter-clockwise withacoin,orflatbladescrewdriver.Thiswill release the lower, rear edge of the cover.

• Pull the cover forward from the rear lower edge to release the lugs on the top edge of the cover. This will expose the towing eyelet.

NOTE: Make sure to secure all 6 fasteners so they can be reused to reinstall the panel at the tow destination.

• Remove the eyebolt receiver cover from the bumper by gently applying pressure to the right edge of the cover. If the cover does not comeoffeasily,useaplastictrimtoolora small screwdriver wrapped with a clean, soft cloth to protect the surface as you gentlyprythecoveroff.Usecautionnottoscratch the surface.

• Fully screw the towing eyebolt in, by turn-ing it counter-clockwise until secure.

NOTE: The eyebolt receiver cover has a plastic tether that holds it to the vehicle when removed from the bumper cover. Remove the assembly com-pletely from the bumper and stow the cover in the vehicle so that it is not be lost or damaged during transport.

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Car Carrier Loading Procedures:

• Before loading, if possible, ensure that the transmission is in Neutral and the parking brake is released. Only load the vehicle onto the bed far enough to safely transport the vehicle. Stop loading when the winch line begins to pull the vehicle downward. To prevent downward pull, keep the leading edge of the vehicle at least 2 feet from the winch drum (this will vary based on the towing equipment you are using).

• Whenthevehicleisinitsloadedpositionontheflatbedwiththebedstillinthedeployedposition,securethe vehicle to prevent it from rolling by chocking the wheels and attaching one wheel strap to the wheel closest to you. Continue to secure the vehicle until all four wheels are secure.

• Once the bed is in its transport position and the vehicle is secured to the bed with four wheel strap tie-downs, place the transmission into Park and ensure the parking brake is set to help secure the vehicle.

• Clearance around the wheel is limited and careful routing of straps is needed to avoid contacting brake lines and wheel speed sensor wires, especially behind the front wheels. Careful routing of the straps is also important to avoid contact with the painted surfaces of the vehicle.

• After securing, slacken the winch line slightly to prevent any downward pull on the vehicle during trans-port. Ensure that the ignition is in the OFF position and the electronic key is removed from the vehicle.

In the event Neutral cannot be selected or a failure with the parking brake mechanism causes the wheels not to roll, wheel dollies such as “GoJaks” or tire skates can be used on the non-rolling wheels to assist with loading the vehicle. Care must be taken when installing tire skates or GoJaks due to the limited clear-ance around the wheels and between the vehicle and the ground.

Wheel Dollies/Tire Skates:

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SELECTING NEUTRAL:

This vehicle is equipped with an electrically ap-plied parking brake. The system uses a switch located on the lower portion of the driver’s side dashboard to apply and release the parking brake.

1. Press the brake pedal and pull the switch to release the parking brake.

2. Push the switch to set the parking brake. The parking brake indicator light will display on the instrument panel.

If the vehicle can be started normally:

With the vehicle running, press the bake pedal, press the shift lever release button and move the shifter to the “N” position. Press the Start/Stop switch once.

Note: The vehicle will remain in Neutral for ap-proximetly10 minutes before automatically shifting to Park.

ELECTRONIC PARKING BRAKE:

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Observe all standard jacking precautions and place the jack in its proper location, ensure thevehicleisonfirm,levelgroundandthatthewheelsarechocked.Asthejackcomesin contact with the vehicle body, ensure that it is contacting the correct location on the vehicle and will not cause damage. Continue lifting to raise the vehicle just high enough to perform the tire service.

TIRES AND JACKING:

This vehicle comes equipped with a spare tire from the factory. The spare is located undertheluggagecompartment’sfloorpanel.Toremovethespare,turnthecenterclampplate counter-clockwise till released.

Spare Tire and Jack Position

Wheel Torque: 98 lb.ft.11

Tire Pressure:Proper tire pressure can be found on the tire placard. This placard is located at the base of the driver’s side door pillar. Tire pressure settings are also listed in the vehicle owner’s manual.

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JUMP-START PROCEDURES:

Note: The 12-volt battery is located in the engine compartment near the driver’s side firewallunderaplasticcover.Toremovethebatterycover,turnthe5plasticholddownscrews counter-clock wise and then gently lift the cover to access the battery.

The following jump-starting procedures should be followed:• Follow all normal jump-starting precautions as outlined in other AAA/CAA

publications.• Ensure that all electrical accessories and the ignition are turned OFF and the

electronic key is removed from the vehicle and stored at least 15 feet away from the vehicle before connecting jumper cables or a jumper box.

• Connect the positive (+) booster lead to the dedicated positive (+) battery termi-nal post.

• Connect the negative (-) booster lead to the front engine mount bolt as the ground (-).

• Allow the vehicle to charge the disabled vehicle a few minutes. • Disconnect the jump leads in reverse order.

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