Upload
others
View
1
Download
0
Embed Size (px)
Citation preview
Local to you: 200+
offices across the UK
Independent research carried out by smith+henderson in July 2018
8/10 clients agreed they had a better work: life balance within less than 12 months of coaching 94%
said ActionCOACH is worth the investment
In July 2018, 407 Clients completed our Client Satisfaction Survey. This was conducted by independent research agency smith+henderson. Here is a summary of their feedback:
95%would recommend ActionCOACH to a friend or business associate
94%of clients using the 1-2-1 Coaching programme, agree their Action Coach is worth the investment
98%of clients on the ActionCLUB programme agree their Action Coach makes a positive difference to their life
2018 Client Satisfaction Survey
www.actioncoach.co.uk
Brands with an NPS score of
70+
Brands with an NPS score of
50-69
Brands with an NPS score of
0-49
How ActionCOACH compares against other industry leaders:
Source: Satmetrix; US Consumer 2018 Net Promoter Benchmarks. Note: NPS scores of industry leaders provided by Satmetrix, ActionCOACH NPS provided by smith+henderson
• ActionCOACH• Ritz Carlton
• Amazon• Apple• Netflix
• DHL• Airbnb• Walmart
World class levels of client advocacy -
72NET PROMOTER SCORE
100%of clients from the
Accountancy industry agree their Action Coach has access to a powerful suite of business solutions
100%of IT clients think their
ActionCOACH has helped to make a positive difference to their business
“The Biggest Risk You Can Take Is To Do Nothing.”
“What I love about ActionCOACH is it provides us with endless tools and insights, whilst feeding our drive to be the best company we can and constantly reaching for the next level! How we operated before ActionCOACH is completely unrecognisable to how we operate now.”
Alex Kerr Kerr Office Group Ltd
Sales & profits grown by 300%+ while an ActionCOACH client
CPDStandards accredited
Celebrating 25 years in business