Partner GuideVERSION 3.0

BY: BART LUCIAN

PARTNER GUIDE V 3.0

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Thank you for being a Xometry Partner!In this guide we will address some common questions as well as our general

Partner policies. Please be sure to read this all the way through before you take on

your first job.

How it WorksXometry’s proprietary pricing algorithm uses computational geometry and machine learning to

determine the specific requirements of each part. Based on historical data, we derive a price

and lead time- almost instantaneously- as a customer loads their parts to our website. We

welcome you to try out our quoting platform for yourself, as it will give you a sense of what our

typical customers see when quoting a job.

You can access the quoting platform at the following link: get.xometry.com/quote

As you will see, all we need to derive a price is the CAD file. That is why most of our jobs will only

include a 3D geometry and no drawing. The customer then has the option to order directly from

our site, so by the time you see the work, the job is already secured.

Based on your capabilities, our sorting algorithm identifies each job’s requirements and

then matches the job to your shop, i.e. a lathe job is placed with partners who have lathe

capabilities. This holds true for mill and sheet metal capacity, finish specifications, and even shop

certifications. This is why filling out your capabilities online is so important. You are only able to

view jobs that suit your shop’s profile.

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Setting Up Your AccountThere are three steps to setting up your account with Xometry.

1. First, add your shop’s capabilities, including machines, finishing capabilities, and certifications. We will use that information to match jobs that are best suited to your shop.

2. Next, you will need to sign our NDA agreement due to the highly sensitive nature of some of our customers’ work.

3. Finally, we will send you a short demographic on-boarding questionnaire about your shop.

Once you have filled out the required information, we will reach out to you with instructions for

completing the first job with Xometry, which is the final step in the on-boarding process.

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Job Board PoliciesFIRST TRIAL JOB

Before receiving full approval into the Xometry Partner Network, all new partners are required to

complete one trial job for Xometry

• Chosen parts will be sent to you via email upon completion of the on-boarding questionnaire

• Parts will be shipped back to Xometry for full inspection and acceptance

Once accepted, you will be reimbursed for the cost and permitted access to the live job board

DIREC T SHIP

All new partners will ship work directly to Xometry for inspection. Partners that achieve an

excellent track record of producing high-quality, on-time parts will be approved to ship directly

to our customers.

SUSPENSION

If Xometry identifies a problem with your work, e.g. lateness or quality related, we will put your

account on a temporary suspension until the issues are resolved. Xometry will work directly with

Partner to resolve the issues and reactivate the account.

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Navigating the Job BoardXometry will send an email notification to the account holder every time we post a job to your

account (these notifications can be managed in your account settings). If you follow the link in

the email, it will take you to our job board where you will be able to review the parts and their

requirements. Xometry provides all of the job details (price, lead time, material, etc.) for you to view.

You can also access the job board by visiting work.xometry.com and logging in. The 3D CAD files,

drawings (if available), materials, and part quantities are all in one place. If the price, lead time, and

job requirements are a fit, simply accept the job and a PO will be generated automatically.

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Accepted Jobs Once a job has been accepted, jobs are can be managed using Xometry’s web application. You

can easily provide status updates, upload inspection reports, photos, CoCs, MTRs, and finishing

certs when required. You can also communicate directly with Xometry if you have questions

about dimensions or tolerances. Upon acceptance of the job, you are agreeing to manufacture

of parts in your own facility. These parts cannot be made in alternative locations without the

explicit consent from Xometry.

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Part PhotosPart photos are required to complete the workflow online. This allows us to have clear

documentation of a completed job prior to it being shipped to Xometry or directly to the

customer, and should only take a few moments of your time. Please make sure the photos are

clean and the subject is clearly in view.

GOOD PART PHOTO BAD PART PHOTO

• Good lighting

• Parts contrast with background

• Each part is clearly defined

• Bad lighting

• Hard to distinguish parts from background

• Parts overlapping

• Messy

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Inspection and Quality StandardsDelivering high quality parts is incredibly important to us. As a result, all new partners are

required to ship directly to our facility so we can thoroughly inspect all of your work.

We do, however, want our partners to be in the habit of checking their work. As such, we will

require you to inspect each job based on the subsequent inspection requirements and complete

the Xometry Inspection Report which can be downloaded from your Xometry Account Profile in

Xometry Communications. The checklist below is for reference and should not be shipped, but

should be uploaded to the job board with the other documentation.

� Verify quantity of machined parts is in accordance with purchase order.

� Verify that machined parts are free of burrs, sharp edges, blemishes, or discoloration

caused by machining.

� When applicable, verify that the part inserts are installed and that the insert quantities

are in accordance with the purchase order.

� When applicable, verify that the threaded and tapped hole quantities are in accordance

with the purchase order.

� When applicable, verify the part finish is uniform, not flaking, peeling, cracking, or

streaking, and free of runs or blisters.

� When applicable, verify that the part welded joints are in accordance with the purchase order.

� Verify that all part dimensions are in accordance with the customer-supplied print and/or

CAD model. All print dimensions are ballooned and correlated to the inspection report.

� Verify package contains appropriate documentation to include but not limited to the

Packing Slip, and any other documentation defined in Purchase Order (such as Material

Test Reports, Plating and Finishing Documents, Certificate of Conformance, inspection

report, ballooned drawings, etc.)

PART ID:

ORDER ID:

DRAWING:

INSPECTOR:

QC SIGNATURE:

DATE:

DATE:

INSPECTION CHECKLIST

The checklist above is for reference and should not be shipped.

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INSPEC TION DOCUMENTATION REQUIREMENTS

Each order requires inspection documented on the Xometry Inspection Report which can be

downloaded from your Xometry Account Profile in Xometry Communications. A CMM report

can be used in lieu of the Xometry Inspection Report. Regardless of order quantity, 100% of all

dimensions, attributes, dimensional locations and print notes must be documented for at least 1

piece. If a print is provided it must be ballooned to correlate with the inspection report. If a print

is not provided we expect our partners to inspect the part to the CAD file and document 100%

of the dimensions. Below is an example of a completed Xometry Inspection Report and with a

correlated ballooned print.

SAMPLE

SAMPLE

SAMPLE

SAMPLE

SAMPLE

SAMPLE

SAMPLE

SAMPLE

Subsequent inspection documentation required is IAW ANSI/ASQ Z1.4 Level II sampling plan for

all total tolerances of 0.004”. Some examples of these are +/-0.002” or less for diametrical, linear,

and locational tolerances. Also all GD&T callouts that are 0.004” or less.

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MATERIAL TEST REPORTS

When material test reports (MTR’s) are required (requested) by Xometry, they must state both

mechanical and chemical properties of the material, lot or heat number, the specification

which the material complies with (AMS, EN, ASME, ASTM, etc.). There also may be instances

that the material must be DFARS and NAFTA approved by the USA or qualifying country, not

counterfeit and also be mercury free. These cases will be specified on the Purchase Order. The

documentation must be uploaded to the job board and a copy must accompany the shipment.

PL ATING AND FINISH DOCUMENT REQUIREMENTS

In all cases when plating or specific finish requirements are defined, a copy of the certification

stating the process and the applicable specification documented on the cert. must be sent

with the shipment and uploaded with the MTRs. Example: If a print states “Clear Anodize to

MIL-A-8625 TYPE II” the certification must state this wording.

CERTIFICATE OF CONFORMANCE

All part ID’s require their own Xometry Certificate of Conformance (C of C) downloaded from the

job portal and then uploaded after completion.

Certification requirements will be identified on both the job board and the purchase order.

When the parts are shipped direct to the customer or to Xometry, the documentation must

be uploaded to the job board and a copy accompanying the shipment. Lack of sending proper

documentation will result in rejection upon receiving and potential return of parts.

REL ATIONSHIP BET WEEN THE CAD MODEL AND THE BLUEPRINT

All geometry and dimensioning will automatically default to the CAD model. If a print is also

supplied, it is supporting information that a model cannot capture. Examples of this are GD&T

callouts, tap sizes, inserts – helicoil, pem, etc., surface roughness requirements better than

a standard Ra 125 micro-inches, and both general (tolerance block) or specific tolerances i.e.

reamed hole size, press fit, etc. If there are any questions regarding when to apply information

contact Xometry at work@xometry.com.

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0-12” Tolerance of 0.005” Angularity +/- ½ degree

Over 12”-24” Tolerance of 0.010” Angularity +/- ½ degree

Over 24”-36” Tolerance of 0.015625” (1/64) Angularity +/- 1 degree

Over 36”-60” Tolerance of 0.03125” (1/32) Angularity +/- 1 degree

Over 60” Tolerance of 0.0625” (1/16) Angularity +/- 1 degree

TOLER ANCES - MACHINING (METALS)

If a CAD model only is supplied the following tolerances apply to machined surfaces:

For features of size (Length, width, height, diameter) and location (position, concentricity,

symmetry) +/- 0.005”

For features of orientation (parallelism and perpendicularity) and form (cylindrical, flatness,

circularity, and straightness) apply tolerances as follows:

If a blueprint is provided, all tolerances of the print supersede the CAD model tolerancing

above. Any supporting dimensioning on blueprints such as GD&T callouts, tap sizes, inserts,

specific surface roughness must be followed. Parts that do not require plating or surface

treatment must be supplied “as machined” and at most be polished with scotch brite unless

there are requirements for sandblast, bead blast, shot peen, tumble, etc. The surface roughness

requirement for “as machined” surfaces is Ra 125 micro-inches maximum.

TOLER ANCES - MACHINING (PL A STICS)

Unless otherwise specified by blueprints, all tolerances are +/- 0.010”

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Forming and bending +/- 0.020”

Bend to hole or feature +/- 0.010”

Linear dimensions excluding locations to

bends+/- 0.005”

Diameters with inserts +0.003/-0

Diameters without inserts +/- 0.005”

Angularity +/- 2 degrees

Surface roughnessBlank material: Ra 125 uin max

Timesave: Ra 100 uin max

If a blueprint is provided, all tolerances of the print supersede the CAD model tolerancing

above. Any supporting dimensioning on blueprints such as GD&T callouts, tap sizes, inserts,

specific surface roughness must be followed.

TOLER ANCES - SHEET METAL

If a CAD model only is supplied the following tolerances apply to surfaces:

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Shipping PolicyXometry provides FedEx 2-Day or Ground delivery labels for all jobs unless otherwise noted.

To utilize the Xometry shipping account, you must generate a shipping label through the online

portal. To generate a shipping label, click the Ship button on the Current Jobs page to go to the

Shipping page. Note that the Ship button will not appear in the Job Details page until all stages of

the workflow have been completed.

Once on the Shipping page, click the Print Packing Slip button to generate a packing list. From

there you will be prompted to generate a Shipping Label.

Xometry will not be responsible for organizing FedEx pick-ups. Partners are expected to organize

the truck’s arrival and handle associated fees. To set up a pick-up, please make the label via our

site then log into FedEx.com or call 1-800-463-3339 (1-800-GOFEDEX).

• Partners with a FedEx Account: Can set pick-up via phone or online

• Partners without a FedEx Account: Can set up a pick-up via the phone. Ask representative to create a Site Profile for future pick-ups.

If you have multiple packages for the same order, please contact Xometry support for additional

labels. In the event that Xometry support personnel create shipping label(s) for you offline, you

will still be required to complete the workflow online. If you do not generate a shipping label

through the online portal, you will not be reimbursed for shipping costs incurred.

If you are late, you will be charged a $50 fee.

All shipments must receive an origin scan (e.g. they cannot be deposited in a drop box). We do

not consider an order complete, and you will be solely responsible for all losses, if you do not

receive an origin scan.

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Packaging PolicyPlease ensure that all parts have been deburred and are free of dirt and oil prior to shipping.

To ensure all parts are received by the customer unharmed and free of dings and scratches, we

recommend the following packaging procedures:

STEP

1ST

EP 3

STEP

2ST

EP 4

Bag and bubble wrap

• Bag and tag each part with appropriate part ID

• Use thick protective wrapping for heavy items (we’ve found that 1/2” bubble wrap from ULINE is most effective)

Secure wrapped part in standard box

• Include padding on all sides of the part

• Items should not touch exterior walls

Include additional padding

• Fill the box with extra paper

• Make sure the part has no “wiggle room” within the box

Seal the box

• Tightly tape the box to ensure it will not unfold

• Include packing lists and additional documents in sealed slip on the exterior of the package

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Invoicing and PaymentBefore you tell us, we know! This is the most important section! Xometry strives to pay all of

its Manufacturing Partners in a timely manner. We use a service called Tipalti to manage our

invoicing and payments.

WHERE DO I SIGN UP AND WHO SHOULD REGISTER?

You should have received an email from our accounting department with a link to register with

Tipalti. If you haven’t, please reach out immediately to work@xometry.com and we will send you

a new one.

HOW DO I SUBMIT INVOICES THROUGH TIPALTI?

Once you have registered and your bank information has been saved, you will be able to submit

invoices via Tipalti’s dashboard. You should submit each invoice separately as soon as you ship

your parts. Please visit: https://suppliers.tipalti.com/xometry/Account/Login to access your

personal dashboard. Logging directly into www.tipalti.com will not take you to the proper page.

WHEN WILL I RECEIVE PAYMENT ?

Xometry pays valid invoices on the 14th and 28th day each month so long as those days fall on

a business day. If not, they will be paid on the first business day subsequent to those dates. The

payments will be issued according to the following schedule:

INVOICE SUBMIT TED PAY DATE

10th-23rd 14th

24th-9th 28th

Example: An invoice submitted on January 15th will be paid on February 14th.

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There are two conditions that make an invoice valid:

• It must be submitted through Xometry’s Tipalti accounts payable system after Xometry is properly notified the parts have shipped and tracking information provided.

• The invoice is received no later than 30 days after part shipment from the Partner.

Any invoice submitted later than 30 days is permanently invalid and Xometry will not pay. If you have

any additional questions about how to use the new platform or need assistance signing up, please

reach out to us directly via work@xometry.com and someone will be in touch as quickly as possible!

Reworks and Quality IssuesIf the parts delivered by a Partner do not pass our inspection process due to quality issues,

the PO for that job will be placed on hold until there is a resolution. If reworks must be done by

Xometry to make the part acceptable for the customer, the price of those reworks may result

in a chargeback. If the customer accepts the parts without the need for reworks, the PO will

be taken off hold and the Partner will be paid according to our payment terms. If the parts are

rejected and a resolution cannot be found, the PO will be canceled.

Documents and SecurityIn order to maintain the security of our customers, we prefer that Partners permanently

delete their online and offline storage of any drawings, models, instructions or specifications

of Xometry jobs for which they have reviewed, quoted or completed production at least once

every 18 months thereafter.

This requirement applies to technical documents and scrapped or extra parts only; not to documents

such as invoices, POs, sales orders, contracts, or any document required to be retained by law.

Always maintain the security of these files in a way that they are not readily accessible to

unauthorized persons, including unauthorized employees.