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5303 S. Cedar St. Building 1
Lansing, MI 48911 517-887-1440
A Consortium of Clinton, Eaton and Ingham Counties,
and the Cities of Lansing and East Lansing since
1974.
October 1, 2018 - September 30, 2019
2019 ANNUAL REPORT
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TCOA PROGRAMS & SERVICES TOTALS
TCOA FINANCIALS
2019 EVENT SPONSORS & GRANT FUNDERS
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DIRECTOR’S MESSAGE
AGENCY UPDATES & ACCOMPLISHMENTS
CLIENT STORY & TESTIMONIALS
BOARDS, COUNCILS & VOLUNTEER TOTALS
Table of Contents
20 2019 DONATIONS/GIFTS
22 2019 TCOA STAFF
2019 Advisory Council
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Message from the Director Marion Owen The year 2019 was a milestone for the Tri-County Office on Aging (TCOA) as it was the 45th year supporting and serving our community. Whew! What began as a 3-4-person agency in one room in the Lansing City Hall has evolved into a multi-building agency with 107 staff persons and over 1,800 volunteers. Over the years, tens of thousands of older adults, adults with disabilities, and their caregivers have been connected to community supports and resources through TCOA. TCOA could not have accomplished all it has without the dedicated and talented staff, Board and Advisory Council, Friends For Independence fundraising council, effective advocacy, quality and meaningful programs, public accountability, overarching philosophy of person-centered practice and heart.
The year 2019 was also the year that the Tri-County Office on Aging achieved a 3-year accreditation status, the most prestigious accreditation status attainable, from the National Committee for Quality Assurance (NCQA) for Case Management of Long-Term Supports and Services (LTSS) for the Medicaid Waiver Program. NCQA standards are intended to guide organizations toward achieving the highest level of performance possible, increase adherence to care guidelines and create an environment of continuous quality improvement. Earning NCQA’s Accreditation of Case Management for LTSS demonstrates that TCOA is dedicated to coordinating the delivery of services in a person-centered and integrated manner to help individuals function optimally in their preferred setting. Achieving national accreditation through NCQA is a highly intensive process that spanned several fiscal years, included staff from multiple programs and involved TCOA assessing nearly every aspect of program operation, including how services are delivered, to ensure the highest level of quality and person-centeredness. As a result of the NCQA accreditation process, TCOA updated nearly all facets of programmatic functions and greatly increased staff training as well as broadening the scope of the trainings. Achieving accreditation from a national accrediting body ensures TCOA’s continued relevance in an ever-changing healthcare arena.
Partnerships continue with various organizations, including the MSU College of Medicine. One initiative is benefiting older adults by enhancing the awareness of Internal Medicine Residents to the non-medical home and community-based services available to assist their patients.
In December of 2018, TCOA received the respected YMCA of Metropolitan Lansing Kelly Dean Award for Healthy Living Community Impact.
Later in the fiscal year, the Ingham County Board of Commissioners started discussions on placing a Senior Millage on the ballot for 2020.
The Annual Report for 2020 will encompass much of the accomplishments and challenges of living through the COVID-19 crisis and hopefully life will return to normal, or close to normal, and a vaccine will hopefully eradicate the virus. I am so grateful that essential services continue making it possible for older adults to continue to remain safe and independent.
Be safe and thanks to the staff, volunteers, Advisory Council and Board members, and Friends For Independence fundraising council for all of your time and support.
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Accomplishments Noteworthy Accomplishments At-A-Glance Provided information and assistance, outreach & education (including elder abuse
topics) to 27,000+ seniors, caregivers and the general public Nearly 1,400 frail persons received care management and essential in-home services
supporting them to remain independent in the community and out of a nursing home Over 1,700 volunteers delivered Meal on Wheels, some delivering several times a
month. Just over 500,000 meals were served to persons who are unable to prepare nutritious meals, many connecting with the only person who checks on them regularly
Over 2,000 received elder abuse education information or materials
NCQA Update TCOA achieved a 3-year accreditation status from the National Committee for Quality Assurance (NCQA) for Case Management of Long-Term Supports and Services (LTSS) through the Project Choices/MI Choice Medicaid Waiver Program. Earning NCQA Accreditation demonstrates that TCOA is dedicated to coordinating the delivery of care in a person-centered manner to help individuals function optimally in their preferred setting.
Volunteer Spotlight Without volunteers, programs like Meals on Wheels, Congregate Dining Sites, Wellness and Caregiver Workshops, and the Medicare/Medicaid Assistance Program would simply not exist. TCOA launched the Volunteer Spotlight to recognize and honor one volunteer each month who makes an outstanding contribution of time and talent to a TCOA program. Volunteers will always be essential to older adult services, and sharing their stories helps others appreciate their role, and inspires the community to learn how they, too, can support older adults. Go to page 23 for the Volunteer Spotlights of 2019!
Older Americans Act Reauthorization The Older Americans Act (OAA) of 1965 was due for reauthorization. The Act covers home delivered meals and many other in-home services that TCOA provides or coordinates. Agencies that serve older adults advocated for increases to the OAA funding to keep up with population growth. On September 18, 2019, the House Education and Labor Committee approved the Dignity in Aging Act, which reauthorized the Older Americans Act for five years, through 2024. The bill had not yet gone before the full House as of the end of the TCOA fiscal year.
Quality Assurance TCOA’s MI Choice Waiver program saw a substantial increase in scores related to the Clinical Quality Assurance Review in FY 2019. The MI Choice Waiver program achieved an overall compliance percentage of 97.04% and an overall compliance rating of 3.82 out of 4, which indicates that TCOA substantially met quality assurances in FY 2019.
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& Agency Updates Statewide Needs Assessment All Michigan Area Agencies on Aging were asked to assist with a client phone survey through the Administration for Community Living, covering satisfaction for Older Americans Act funded services, specifically home delivered and congregate meals, transportation, home making, and care management services.
Kellie Dean Award The YMCA of Metropolitan Lansing honored TCOA with the Kellie Dean Healthy Living Community Impact Award in December, 2018 in recognition of the agency’s evidence-based health and wellness programs and TCOA’s commitment to improving and expanding access to healthy living opportunities through collaboration.
Retiring the TCOA 5K - Run for the Ages After six years of hosting the TCOA 5K, a decision was made to retire the event and refocus fundraising efforts elsewhere. Over the years, the event was supported by generous network partners and local businesses, and an average of 160 community members ran the down-and-back course at Hawk Island County Park each year.
Caregiver Appreciation Project TCOA requested and received funding from UAW Local 4911 to help us recognize family caregivers during a special Caregiver Appreciation initiative during the month of May. TCOA received referrals from clients, community members, and others who wanted to recognize a caregiver in their lives. All who were referred received a special thank you card and magnet with self-care tips.
Medicare/Medicaid Assistance Program (MMAP) MMAP worked to recruit and train counselors and volunteers, successfully adding 8 new counselors to the team, and served almost 3,000 individuals. Efficiency improved by completing healthcare applications online through portals to minimize processing time and loss of paperwork. TCOA MMAP counselors worked with Disability Network Capital Area to market MMAP services to untapped areas, and connected with community partners to increase referrals to MMAP. The Regional Coordinator completed a training for Navigators in the Ingham Health Department and Ingham Health Plan, so they are better able to understand when a MMAP referral is appropriate and vice versa.
Caring for Patients with Chronic Conditions (CPCC) The MSU School of Medicine and Joan Ilardo, PhD., in collaboration with TCOA, worked with Medical Residents to teach new physicians about cost-effective integration of medical and non-medical community-based supports and services as they care for their older patients with chronic conditions.
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Sandra attends an Adult Day Center four days per week. She lives with her son and daughter-in-law, who work second shift. Sandra gets a ride to and from the day center so that when her son and daughter-in-law are at work, she has a place where she is not only cared for, but also where she thrives. Sandra is 74 years old and has had 27 surgeries over her lifetime. In spite of physical setbacks, Sandra says she must “keep moving.” She knows she has to remain active and the Adult Day Center gives her a welcoming space to remain socially and physically engaged.
Sandra has been attending this day center for 5.5 years; longer than any other person there. She has made many friends over the years and is the de facto “tour guide” for the newcomers. She shared that her favorite activity is bingo. They also do exercises, which help her in her pursuit to remain physically active. She shared that they have “group therapy-like” sessions in which members can talk about anything “good or bad” and expressed how these times have helped her have someone to talk to who will listen. She says, “It really helps my mind.” Sandra has had to cope with several difficult challenges in life, including
the death of one of her sons. The importance of being able to tell her story and hear the stories of others cannot be understated. The center has enriched her life, and she shared that her life would be “awful” without it. Sandra was a nurse in California for 24 years and her specialty was “making people laugh.” Here, Sandra continues to make people laugh, and leads a full life in the company of others.
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“Our grandma used to come [to a dining site] every Tuesday before she died. She loved it, and looked forward to it every
week. After she passed, we wanted to do something to honor her. We started coming on Tuesdays to serve and
wash dishes…both of our kids have learned so much from the grandmas and grandpas. We are grateful.”
Jen and Emma, Dining Site Volunteers
“Your meals are wonderful and financially it allows us to pay utility bills. Thank you.”
Meals on Wheels Client
“The [Chronic Pain PATH] workshop taught me the benefits of getting better sleep, eating healthy, and pacing myself.
The workshops also covered many other subjects like methods to manage my frustration and emotions…
I particularly liked that [the facilitators] taught us to create action plans…Through making these action plans, we
learned to set realistic goals for ourselves. Successfully accomplishing these goals, I found my spirits improved as I
learned I could take control of my life.”
Chronic Pain PATH Participant
“Since I began receiving my Meals on Wheels, my daughter says that my speech has improved and that I do not have
that far-away look to my eyes. I notice that I have more interest in my surroundings and am doing more activities.
I have even started walking again. They say you have to eat to lose weight. I am down ten pounds and feel good. Thanks
to everyone at Meals on Wheels.”
Meals on Wheels Client
Te
stimo
nia
ls
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2019 Administrative Board The TCOA Consortium Board is a cooperative intergovernmental body composed of elected officials (or their designees) including representation from the Mayors’ Offices, Lansing and
East Lansing City Councils, and the Clinton, Eaton and Ingham County Commissions.
2019 Friends For Independence Coordinating Council (FFI) The Friends For Independence Coordinating Council was formed to help raise local dollars to supplement public funding by planning and organizing annual fundraisers, such as a
dinner and auction, golf outing and direct mail appeals. The Council is a key part of increasing private sector awareness and support for TCOA.
Quality = Choice, Satisfaction and Independence (CSI) Q=CSI is a consumer based advisory group that defines quality as perceived by the
consumer for Project Choices and the Self-Determination Option in order to provide access and increase quality care.
Clinton County Representatives
Ken Mitchell– Vice Chair County Commissioner
Dwight Washington County Commissioner
Eaton County Representatives
Blake Mulder– Chair County Commissioner
Jeanne Pearl-Wright County Commissioner
Matt Bowen County Commissioner
Ingham County Representatives
Bryan Crenshaw County Commissioner Robin Naeyaert
County Commissioner
East Lansing Representative
Aaron Stephens City Councilmember
Lansing Representatives
Brian T. Jackson Lansing City Council
Chris Swope Lansing City Clerk
Joan Jackson Johnson (for Mayor Schor),
Director of Human Relations & Community Services
Kathie Dunbar Lansing City Council
LeighAnna Beach Capital Area Housing Partnership
Steven Dougan (Vice Chair) Farmers Financial Solutions
Stacey Humphrey South Brook Villa Apartments
Derrick McDuffey (Secretary) UAW Local 4911
Norma McGarry (Chair) CASE Credit Union
Larry Pingel Rathbun Insurance
Dwight Washington TCOA Administrative Board
Heather Zadigian Meals on Wheels Volunteer
Kyna Bailey Judith Fryer
Larry Klekotka
Tim Murchison Linda Thrall Diana Willet
Members listed include only those that gave permission to be included in this report.
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2019 Advisory Council The Tri-County Office on Aging Advisory Council acts in an advisory capacity to the
Consortium Board. At least one-half of the council consists of senior citizens, appointed by their respective units of government. Remaining members represent community agencies.
The Consortium Board approves agency appointments. This composition offers the perspectives of both seniors and service providers on aging issues.
Clinton County Eileen Heideman
Madelyn “Archi” Tomczyk
Eaton County Joseph E. Gutiérrez
Gina Przybyl Joel Zachrich
Ingham County Susann Baker
Jane Wallin
City of Lansing Mary Estes
Penny Gardner Anita Turner
City of East Lansing
Felix “Bud” Fliss
CATA JJ Jackson
Community Mental Health
Older Adult Services Dawn Sargent
Disability Network Capital Area
Carla Lasater
Ingham/Eaton County, DHHS Kelly Neve
JWR
Chad Johnson
Legal Services of South Central Michigan Liza Rios
McLaren Orthopedic Hospital
GEMS Unit Laurie Beals
MSU, College of Nursing Linda Keilman
Michigan Veterans Affairs Agency
Region 7 Adam Obanjoko
RSVP Senior Companion
Program Carol Barrett
Social Security Administration
Robyn Ford
Tri-County Nutrition Council
Phyllis Monroe
Wind Beneath Your Wings Meghan Pineda
2019 Volunteers Thank you to all of the local businesses and agencies that support TCOA. Dart Bank, Home
Care Alternatives and Jackson National Life Insurance Company went above and beyond by providing staff time AND significant financial contributions. Assistance from these groups and others have helped raise funds to assist with the continuously growing demand for
programs and services. TCOA could not be successful without the hard work and support of community volunteers. The 2019 volunteer numbers total over 32 full-time employees!
Program Volunteers Hours
Nutrition Program 1,726 64,942
MMAP 11 1,038
FFI, Event & Office Volunteers 84 498
Total 1,882 67,620
Advisory Council 23 336
Evidence Based Programs 38 806
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Medicare/Medicaid Assistance Program (MMAP)
Program Clients/Units of Services
Information & Assistance (I&A) 3,799 clients
Outreach 22,855 people
Housing Services 413 clients
Crisis Services for the Elderly 620 calls (332 clients funded)
Kinship Care Respite 7 caregivers (900 hours)
Options Counseling 138 clients
Creating Confident Caregivers® (CCC) 69 attendees (7 series)
Powerful Tools for Caregivers (PTC) 33 enrollees (3 workshops)
Matter of Balance (MOB) 119 enrollees (9 workshops)
Diabetes Personal Action Toward Health (DPATH) 109 enrollees (9 workshops)
Chronic Pain Personal Action Toward Health (CPPATH)
87 enrollees (9 workshops)
Medical Nutrition Therapy 3 new referrals (3 visits)
TCOA Programs & Services
Service Area Clients
Clinton County 384
Eaton County 119
Ingham County 2,441
Total Served 2,947
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TCOA Evidence-Based Program (EBP)* Enrollees by County of Residence
49% 28%
15% 8%
*EBP include CCC, PTC, MOB, DPATH, and CPPATH.
EBP CLINTON EBP EATON EBP INGHAM
EBP UNKNOWN/OTHER
Medicare Medicaid Assistance Program (MMAP)*
Enrollees by County of Residence
MMAP CLINTON MMAP EATON MMAP INGHAM
MMAP UNKNOWN/OTHER
13% 4%
83%
0.1%
Crisis Services for the Elderly (CSE) Calls by County
CSE CLINTON CSE EATON CSE INGHAM
CSE UNKNOWN/OTHER
3%
14%
75%
8%
TCOA Information & Assistance (I&A) and Options Counseling (OC)
Clients by County
I&A/OC CLINTON I&A/OC EATON I&A/OC INGHAM
I&A/OC UNKNOWN/OTHER
58% 29%
10%
3%
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Project Choices/MI Choice
Project Choices Clients by County
Clinton County
Eaton County
Ingham County
122 230 900
Unknown or Other County
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Program Clients Units of Service
Medicaid Home & Community Based Waiver Services Total
1,135 3,426,805
Care Management & Case Coordination Services Total
195 205,576
Project Choices Total (Unduplicated) 1,292 3,632,381
Program Units of Service (unit=15 minutes)
Homemaker Services 110,049
Personal Care Services 51,556
Respite Care Services 43,934
Other 37
Expenditures
$385,136
$200,034
$164,753
$719
Total 205,576 $750,642
Care Management & Case Coordination
Tom was a client on TCOA’s Project Choices/Mi Choice Waiver program. For Tom, his person-centered care plan meant he received in-home services such as meals, physical
therapy, and a personal care aide to assist with everyday tasks that many of us take for granted. After several months in the program, Tom made tremendous gains in his
functionality and no longer required high level daily Medicaid-funded services. He does still require some assistance to remain independent, and was able to transition to TCOA’s
Care Management program continuing to empower him to live on his own.
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Program Units of Service Expenditures
Adult Day Care 76,261 $275,129
Chore Services 1,051 $37,688
Community Living Supports 2,938,620 $15,051,177
Counseling 1,772 $54,698
Durable Medical Equipment & Supplies 41,110 $198,703
Home Care Training 168 $3,268
Home Delivered Meals 69,205 $378,392
Home Modification 17 $10,274
Nursing Services 202,180 $1,785,440
Non-Emergency Transportation 39,833 $244,220
Respite Care Services 55,550 $235,791
Other 1,054 $112,302
Total 3,426,821 $18,387,081
Medicaid Waiver
PC CLINTON PC EATON PC INGHAM PC UNKNOWN/OTHER
*PC includes Waiver, Case Coordina on, and Care Management.
Project Choices (PC)* Enrollees by County of Residence
9%
18%
70%
3%
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Community Based Programs Program Clients Units of Service
Information & Assistance (I&A) 2,897 4,357 Hours
Nutrition Transportation 25 873 One-Way Trips
Medical Transportation 45 1,477 One-Way Trips
Legal Services 703 2,618 Hours
Long-Term Care Ombudsman 417 1,458 Hours
Elder Abuse Education 2,072 192 Hours
Evidence Based Disease Prevention - Fitness 428 884 Class Sessions
Evidence Based Disease Prevention 20 220 Hours
Volunteer Respite 10 1,813 Hours
Adult Day Services 18 9,611 Hours
22%
24%
51%
2%
CLINTON EATON INGHAM UNKNOWN/OTHER
Community Based Programs
Some services are provided directly by Tri-County Office on Aging (TCOA). Others are provided by subcontractors, some of which supplement services provided directly by TCOA. In Fiscal Year 2019, there were 11 contractors and 14 separate contracts for services, meaning some contractors performed multiple services.
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Program Clients Meals Served
Meals on Wheels 2,100 453,293
Dining Sites 951 66,768
Senior Dine Card 10 35
Meal Programs Total 3,061 520,096
Senior Project Fresh 200 200 coupon books
Nutrition Program
Clinton County Eaton County Ingham County
Clients Meals Clients Meals Clients Meals
377 47,095 535 72,344 2,139 400,622
Nutrition by County (MOWs and Dining Sites)
The Central Kitchen is where 1,800-2,100 meals are prepared every weekday for Clinton, Eaton, and Ingham county clients. Kitchen staff start as early as 3:00 AM to make sure that all food for the day is ready to be delivered to dining sites and drop sites where volunteer drivers pick up the meals to be delivered on the lunch hour.
Nutrition Clients by County
70%
18%
12%
77%
14% 9%
Meals Served by County
CLINTON EATON INGHAM
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TCOA Financials
Revenues Total $29,408,258
Expenditures
Total $27,996,538
1,497,173 • Interest & Other Income • 5.1%
$324,271• Friends for Independence • 1.1%
$390,667 • Local Governments • 1.3%
$536,888 • Client Contributions & Program Income • 1.8%
$1,870,504 • Federal • 6.4%
$24,788,755 • State • 84.3%
$72,471 • Evidence Based Programs • 0.3%
$225,200• Friends for Independence - In Home Services • 0.8%
$769,189 • TCOA Direct Purchase of Services (DPOS) • 2.7%
$353,649 • Annual Grants • 1.3%
$488,913• Access Services & Program Development • 1.7%
$810,825• Administration • 2.9%
$67,543 • Crisis Services for the Elderly • 0.2%
$3,150,839• Nutrition • 11.3%
$22,057,909• Project Choices (Waiver, Case Coord. & Care Mgt) • 78.8%
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Revenue
Agency Fundraising Expenses
Program Expenditures
2019 Fundraising Report
Funds spent in FY 2019, raised in FY 2018.
Direct Mail Campaigns $88,582 Dinner & Auction $75,551 Meals on Wheels Designations $40,502 Golf Outing $52,688 General Donations $31,720 Raffle $9,272 Run for the Ages 5K $12,364 Lansing State Journal Campaign $5,920
Memorial Contributions $770 Interest $2,929 Total $324,272
United Way $3,974
Event & Direct Mail Expenses $40,260
Staff Support $15,310
Fundraising Expenses (i.e. postage, supplies, printing, etc.) $16,019
Total Expenses $71,589
Meals on Wheels Specific (donation specifically instructed to be applied to MOW)
$41,044
Meals on Wheels General (general donation allocated to MOW)
$151,156
Meals for Under Age 60 $3,000 Crisis Services for the Elderly $20,000 Information and Assistance $10,000 Total $225,200
Pictures from over the years of the recently
retired TCOA 5K fundraiser, Run For the Ages.
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Dinner & Auction Sponsors (November 2018)
Run for the Ages—TCOA 5K Sponsors (May 2019)
Event Sponsor $7,500 Jackson National Life Insurance Company (Jackson)
Auction Sponsor $2,000 Dart Bank
Entertainment Sponsor $2,000 Sparrow Specialty Hospital
Raffle Sponsor $2,000 Delta Retirement Center
Menu Sponsors $1,500 Dean Transportation Home Care Alternatives McLaren Greater Lansing
Table Sponsors $900 Aria Nursing and Rehab By Dawn’s Early Light CATA Chalgian & Tripp Law City of East Lansing Cypress Home Care JWR Health Services
Lansing Board of Water & Light Sparrow Health System Thatch Computer Consulting Vista Springs Living
Co-Table Sponsors $450 CASE Credit Union Central Pharmacy City of Lansing City Council Dimondale Nursing Care Center Forster Woods Adult Day Center Guardian Medical Monitoring Holt Senior Care Ingham County Medical Care Facility Jeffrey and Sally Harrold Lansing Regional Chamber of Commerce MSU Federal Credit Union National Home Care LLC Regency at Lansing West Senior CommUnity Care of MI (PACE)
Seniors Helping Seniors Shinberg Insurance Agency, Inc. The Willows of Okemos and East Lansing
Benefactors KAK Network, Inc. Eyde Company 44North Eaton Rapids Medical Center MSU Clerical Technical Union Caswell Law PLLC Guy Hurley Insurance & Surety Services Mary Ellyn Jarvis
In-Kind Sponsors Carelinc Medical Equipment of Haslett Eagle Eye Banquet Center Jackson Meijer of Dewitt #209 Thatch Computer Consulting Two Men & A Truck
Water Table Sponsor $1,500 Kalkidan AFC Corporation
Finish Line Sponsors $1,000 Aria Nursing & Rehab
Mayotte Group Architects
Platinum Sponsors $500 Home Care Alternatives
Ingham County Medical Care Facility
Liberty Tax of Lansing
Thatch Computer Consulting
Gold Sponsors $300 Dimondale Nursing Care Center
EagleMonk Pub & Brewery
His Hand Home Health
Holt Senior Care & Rehab
Rehmann
Shinberg Insurance Agency, Inc.
Wellsbrooke
Silver Sponsors $200 44North
Apothecary Shop
Caswell Law PLLC
Giving Tree Farm
Law Firm of Bradley Vauter & Associates
McLaren Greater Lansing
Sensations Memory Care
Sparrow Community Care
TCOA Friends for Independence
In-Kind Sponsors Biggby Coffee on Jolly Road Fahrenheit Massage Meijer of South Lansing (#324) MI Sound & Design
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Organization Purpose Amount
Aging and Adult Services Agency Elder Abuse Prevention (PREVNT) $50,000
Lansing Rotary Foundation Braising Pan/Tilting Skillet $10,000
MI State Medical Society Chronic Pain PATH Workshops $9,580
Granger Foundation Nutrition Program Equipment $8,171
Ingham County Community Agency Grant Crisis Services for the Elderly $4,500
REO Olds Foundation Braising Pan/Tilting Skillet $3,000
Auto-Owners Insurance Kitchen Equipment $1,000
MSU Federal Credit Union Kitchen Equipment $1,000
MI Community Service Commission MLK Day Volunteerism $250
UAW Local 4911 Caregiver Appreciation Project $500
MI Disability Rights Coalition Living Well With a Disability $5,000
Aging and Adult Services Agency Developing Dementia Dexterity $57,340
Aging and Adult Services Agency Diversity in Dementia Care $7,176
Michigan State University (MSU) Caring for Patients with Chronic Conditions $21,000
Grant Funders
Golf Outing Sponsors (June 2019) Presenting Sponsor $10,000 Jackson
Gold Sponsor $5,000 Michigan Financial Group
Awards Dinner Sponsor $2,500 McLaren Greater Lansing Medilodge
Hospitality Cart Sponsor $1,500 Farm Bureau Insurance
Lunch Sponsors $1,500 Dart Bank Neogen Physicians Health Plan
Silver Plus Sponsor $1,250 Klug Law
Silver Sponsors $1,000 Chalgian & Tripp Law Cypress Home Care
DBI Business Interiors First Housing Corporation Guardian Medical Monitoring Oliver Packaging & Equipment
Snack Sponsor $800 Mareck Family & Geriatric Services
Skins/Mulligans Sponsor $800 Home Care Alternatives
Bronze Sponsor $750 Lansing Board of Water & Light
Sparrow Clinton Hospital
Hole Plus Sponsor $500 Dean Transportation
Prize Sponsor $500 Hubbell, Roth & Clark, Inc.
Hole Sponsors $300 44North Aria Nursing & Rehab Auto-Owners Insurance GT Independence Hedlund Plumbing Ingham County Medical Care Facility Jane Wallin, TCOA Advisory Council Member Liberty Tax of Lansing
Benefactors Abbott’s Meat, Inc. TCOA Friends for Independence
In-Kind Sponsors Breadsmith of Okemos Two Men & A Truck
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$21,725 Jackson National Life Insurance Company
(Jackson)
$15,000
Joan E. Wood
$10,000 Ingham County Home Association
$5,000-9,999
Capital Region Community Foundation Thaddeus J. & Maureen A. Buda
Mary Ellen Sheets
$2,000-4,999 Ronald & Mary Simon
$1,000-1,999
Sandra Bessette Randy Kinder
Anita Davis Tim and Deborah Zielinski
Bud Fliss Ruth L. Sablich Donald J. Carne
CATA Maribeth Fletcher
David A. Hadsall Mary Ann Johnson
Kevin A. Kelly Action Fund Ann E. Meyer
Jeffrey B. Simbob Kenneth Stewart
James & Rose Zacks
$500-999 Peter & Alice Anastor
Paul E. Roney Michigan Department of Corrections
Millville United Methodist Church Marc & Melissa Arthur Anders G. Johanson
Fred & Charlotte Poston Lynne A. & Kenneth Harned
Terrie & Henry Barry Jean Schaibly-Smith Astera Credit Union
Sam M. & Mary E. Austin Ayco Charitable Foundation
Jim & Rosemary Buscetta Jeffrey & Sally Harrold
Knights of Columbus Council 7311 Tom & Mary Jane Kuschinski
Gwendoline Maisch John & Betty L. Schoepke
Bill & Jean Southwick UAW Local 602 Retirees
John Wales Gil & Marilyn Wanger
$400-499
Christina D. DiFonzo Satish & Usha Gupta
Women of Peoples Church Bruce Chaffin
Kristin L. Gaumer Grand Ledge Lions Club
Deanna D. Hanieski Frederick R. Parks
Michael & Diane Pozniak ProAssurance Companies
Katherine A. Rector
Donations/Gifts
Tax-deductible gifts to TCOA help connect Clinton, Eaton, and Ingham county older adults and persons with disabilities to programs and services that help them remain in their homes and communities, aging with independence and dignity.
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$300-399 Church World Service
Ingham County 30th Judicial Circuit Court Skip & Linda Beehler Nancy L. Abramson
Derek Andersen Mary Jo Carroccio
Sally & Kevin Fizzell Donald & Margaret Hall
Ray & Pat Hammerschmidt Dennis & Sharon Korkoske
Janice Murphy Barbara J. Olson
Patricia Poli Dorothy Shillinglaw
John S. & Carol J. Voss
$200-299 Dart Bank
Craig Wieland Jill K. Baker
Lawrence J. Dalimonte Douglas & Judith Drake Steven J. & Laura Elias
Mark & Amy Gugel Philip McKinley Brenda Ramsby
Kitty & Edward Rothwell Jeff & Karen G. Routson
Ellen & Mark Sullivan Lynn R. & Margo M. Swan Tim & Denise C. Swartz
Steven R. Ware Catherine Wilhm
A&W Mason Virginia A. Everett Mary Anne Adams
Pauline Adams James & Juanita Atkinson
Bellevue Lions Club Peter & Kathryn Benington Robert & Patricia Blakeman
Lois A. Bracey Michael J. Brown Carol Brownell
Donald & Pamela Ann Brukner Charlotte Lions Club
$200-299, continued Norma Chruscielski
Mary Clausen Lorrene Cody
David M. & Loraine Craun Nola Deal
Delta Mills United Methodist Church Jerry & Carole Dodgson
Elsie Lions Club Lisa Evani
Hugh & Inguna Fauser Ronald K. Granger
Jean M. Green Gunnisonville United Methodist Church
Keith & Jean Harrison Ann Heisey
Richard Hinshon Michael Holben
Ellen A. Ives Anil K. & Nandita K. Jain
David K. & Gretchen Jewison Vernon Johnson Richard Johnson
John W. Jones, MD Debra Kesson
James & Rosanne Klunzinger Knights of Columbus Council #3281
Lansing Mercy Ambulance L. Roger & Leora J. Laylin LeRoy’s Classic Bar & Grill
Theresa Lynch Ralph & Gloria Mason
William & Nancy McKenna Donelda Miller Kathy Phelps Mark Reckase
Lisa Rober Dorathy Scwartz
Shirley Sliker Donald L. Smith
Anna Frances Strong Deborah K. Strzelec James Thompson Levi & Jeri Trotter
Jane L. Turner Wacousta Lions Club
Robert J. & Susan M. Wilkis Bob & Carol Wyskowski
Donations/Gifts, continued
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Ag
en
cy S
taff
Falah Ahmed
Huda Ahmed
Salah Ahmed
Sara Aikman
Elizabeth Allen
Stacey Ames
Kaeshona Austern
Lisa Bain
Roberta Baker
Carol Barry
Susan Beard
Marcelle Bell
James Brandell
Katherine Branson
Mirenda Brown
Molly Brunette
Billie Bryant
Carl Buonodono
Martein Carter
Alesha Cavanaugh
Dennis Chabal
Cindy Chapin
Judith Christie
Gina Cleven
Sharon Constan
Casey Cooper
Rebecca Cordes
Rob Corkwell
Heather Craig
Jennifer Cunningham
Heidi Dadow
Alicia Davis
Linda Davis
Rebecca Decess
Christopher Douglass
Patti Eastman-Talik
Ashley Ellsworth
Tammie Estill
Michael Evans
Chris Florian
Tami Fradette
Anna Franklin
Jennifer Fritz
Heidi Glew
Larissa Gonzales
Stephanie Goodrich
Elizabeth Hartel
Carrie Hartenburg
Betty Hayward
Jolene Hazen
Carneice Henry-Washington
Linda Hernandez
Christine Histed
Elizabeth Humphrey
Cindy Hurth
Janel Ingram
Naji Issa
Jill Jackson-Moulton
Antoine Johnson
Margaret Johnson
Kristin Judge
Erin Karkau
Jacqueline Kemp
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Frances Kos
Shelagh Kosinski
Kirsten Laing
Melisa Lamb
Sherri Lamoureux
Tammy Lemmer
Kathryn Long
Mary Mahoney
Barbara Mannino
Viola Mans
Cheryl March
Ashley Martinez
Marieu Mawen
Cynthia McCormick
Delane McKinney
Marcy Mentink
Annette Merrill
Minnie Merriwether
Clarice Messner
Amanda Mills
Patricia Munshaw
Addie Mutch
Monico Oliveras
Marion Owen
Michael Palmer
Ruth Pell
Lisa Phipps
Andria Platte
Andrea Radel
Virginia Ramirez
Adrian Ray
Jackie Reedy
Clarence Reeves
Asenath Regan
Devona Ritter
Julie Robb
Shelly Rogers
Rhonda Sayles
Shelby Schaefer
Joan Schaub
Erin Scott
Kristina Sellek
Sandra Simmons
Thomas Smith
Tasha Stetler
Patricia Stewart
Celene Swagler
Lindsay Tarrant
Sheila Walker
Victoria Watson
Robin Webb
Judith Wernert
Elizabeth Wetherell
Rachel Whetstone
Cheyenne Willaman
Julianne Wood
Susan Worthy
Nicole Wright
Fatna Yaya
Antigoni Tzumakas
Beverly Turner
Michele Torosian
Sheba Thomas
Karen Terpening
VOLUNTEER SPOTLIGHTS OF 2019
October 2018 Art Lopes
November 2018 Eaton County Meals on Wheels Route Coordinators
December 2018 Kenneth Reeves January 2019 Linda Hansen
February 2019 Mary Tressel March 2019 Lansing Board of Water and Light
April 2019 Janice Esch May 2019 Ken Spurbeck
June 2019 Jean Gannon July 2019 Two Men and a Truck
August 2019 Catherine Caswell September 2019 Leslie Kelly
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517-887-1440 1-800-405-9141 www.tcoa.org