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OmniCenter Reporting: Overview, Processes, Examples CHS Pharmacy Education Series ProCE, Inc. www.ProCE.com 1 2019 Pharmacy Education Series August 21, 2019 OmniCenter Reporting: Overview, Processes, Examples Faculty Speakers: Howard Montgomery, MS, RPh Chrystal Thompson, MBA, RN Melody Barlow, MSHA, RN Submission of an online posttest and evaluation is the only way to obtain CE credit for this webinar Go to www.ProCE.com/CHSRx Print your CE statement of completion online Credit for live or enduring (not both) Deadline: September 20, 2019 Pharmacists and Pharmacy Technicians: CE credit uploaded to CPE Monitor User must complete the “claim credit” step Online Evaluation, Self-Assessment and CE Credit Attendance Code Code will be provided at the end of today’s activity 2

2019 Pharmacy Education - ProCEs3.proce.com/res/pdf/CHS2019Aug21Handout.pdf · 2019 Pharmacy Education Series It is the policy of ProCE, Inc. to ensure balance, independence, objectivity

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Page 1: 2019 Pharmacy Education - ProCEs3.proce.com/res/pdf/CHS2019Aug21Handout.pdf · 2019 Pharmacy Education Series It is the policy of ProCE, Inc. to ensure balance, independence, objectivity

OmniCenter Reporting: Overview, Processes, ExamplesCHS Pharmacy Education Series

ProCE, Inc.www.ProCE.com 1

2019 Pharmacy Education Series

August 21, 2019OmniCenter Reporting: Overview, Processes, Examples

Faculty Speakers:Howard Montgomery, MS, RPhChrystal Thompson, MBA, RNMelody Barlow, MSHA, RN

Submission of an online post‐test and evaluation is the only way to obtain CE credit for this webinar

Go to www.ProCE.com/CHSRx

Print your CE statement of completion online

– Credit for live or enduring (not both)

Deadline: September 20, 2019

Pharmacists and Pharmacy Technicians: CE credit uploaded to CPE Monitor

– User must complete the “claim credit” step

Online Evaluation, Self-Assessmentand CE Credit

Attendance Code

Code will be provided at the end of today’s activity  2

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OmniCenter Reporting: Overview, Processes, ExamplesCHS Pharmacy Education Series

ProCE, Inc.www.ProCE.com 2

How to Ask a Question

Locate menu bar on your computer desktop

Click orange arrow button to open menu box

Type question into question box

Click Send

Do not close menu box

– This will disconnect you 

from the Webcast

Please submit questions throughout 

presentation

Click No!

Click

Enter question

3

Accessing PDF Handout Click the hyperlink that is 

located directly above the question box

Do not close menu box

– This will disconnect you 

from the Webcast

No!

Clickhyperlink

4

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OmniCenter Reporting: Overview, Processes, ExamplesCHS Pharmacy Education Series

ProCE, Inc.www.ProCE.com 3

2019 Pharmacy Education Series

It is the policy of ProCE, Inc. to ensure balance, independence, objectivity and scientific rigor in all of its continuing education activities. Faculty must disclose to participants the existence of any significant financial interest or any other relationship with the manufacturer of any commercial product(s) discussed in an educational presentation. None of the presenters have any relevant commercial or financial relationships to disclose.

Disclosure: The information contained in the presentation is for Community Health System employees and hospital affiliates and is not for external distribution and/or use. The presentation may contain information that is proprietary, confidential, or legally privileged or protected. It is intended only for the use of Community Health System employees and hospital affiliates. Do not deliver, distribute or copy the presentation and do not disclose its contents or take any action in reliance on the information it contains outside of Community Health Systems and hospital affiliates.

Please note: The opinions expressed in this activity should not be construed as those of the CME/CE provider. The information and views are those of the faculty through clinical practice and knowledge of the professional literature. Portions of this activity may include unlabeled indications. Use of drugs and devices outside of labeling should be considered experimental and participants are advised to consult prescribing information and professional literature.

August 21, 2019OmniCenter Reporting: Overview, Processes, Examples

5

CE Activity Information & Accreditation

ProCE, Inc. (Pharmacist and Pharmacy Technician CE)This CE activity is jointly provided by ProCE, Inc. and CHSPSC, LLC. ProCE is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. ACPE Universal Activity Number 0221‐9999‐19‐200‐L04‐P/T has been assigned to this knowledge‐based live CE activity (initial release date 8‐21‐19). This CE activity is approved for 2.0 contact hours (0.2 CEU) in states that recognize ACPE providers. This CE activity is provided at no cost to participants. Successful completion of the online post‐test and evaluation at www.ProCE.com/CHSRx is required to receive CE credit. CE credit will be uploaded to NABP/CPE Monitor. No partial credit will be given.

Funding:This activity is self‐funded through CHSPSC.

6

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OmniCenter Reporting: Overview, Processes, ExamplesCHS Pharmacy Education Series

ProCE, Inc.www.ProCE.com 4

7© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Optimizing Safety and Use of Automated Dispensing

OmniCenter Reporting: Overview, processes, examples

Chrystal Thompson, MBA, RNHoward Montgomery, MS, RPh.Sr. Clinical Consultants, National Accounts

7

8© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Learning Objectives

• Describe the overall capabilities of OmniCenter standard and custom reports.

• Describe the different output methods for OmniCenter reports

• Show how to schedule a standard and custom report to run in the future

• Identify what standard reports should be run on a regular basis

• Be able to find reports, set filters and outputs for standard and custom reports utilizing the OmniCenter user interface

• Discuss the value of exporting reports to Excel

8

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OmniCenter Reporting: Overview, Processes, ExamplesCHS Pharmacy Education Series

ProCE, Inc.www.ProCE.com 5

9© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Reporting Overview

• Omnicenter standard reports include over 100+ reports and a custom report writer

• Seven year’s worth of data are available for reporting

• Each report has a unique set of filters to quickly find the exact data desired

• All reports can be scheduled to run in the future

• Specific filters

• Specific Dates

• Rolling dates

• Reports can be printed, exported or emailed.

• Report format

• PDF

• Excel

• Graph

9

10© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Select Reporting Function

10

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OmniCenter Reporting: Overview, Processes, ExamplesCHS Pharmacy Education Series

ProCE, Inc.www.ProCE.com 6

11© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Search By Type to Find Report

11

12© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Reports Listed For Category

12

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OmniCenter Reporting: Overview, Processes, ExamplesCHS Pharmacy Education Series

ProCE, Inc.www.ProCE.com 7

13© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Select Desired Report

13

14© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Each Report Has Unique Filters

14

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OmniCenter Reporting: Overview, Processes, ExamplesCHS Pharmacy Education Series

ProCE, Inc.www.ProCE.com 8

15© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Each Report Can Filter by Site

Depending on how the system is configured, available sites are shown in the left box. Move them to the right to select data from that site

15

16© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Selecting Date Range

16

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OmniCenter Reporting: Overview, Processes, ExamplesCHS Pharmacy Education Series

ProCE, Inc.www.ProCE.com 9

17© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Selecting Transaction Type

17

18© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Previewing Report

18

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OmniCenter Reporting: Overview, Processes, ExamplesCHS Pharmacy Education Series

ProCE, Inc.www.ProCE.com 10

19© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Printing Report

Can be sent to networked printer registered in the OmniCenter

19

20© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Emailing Report

20

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OmniCenter Reporting: Overview, Processes, ExamplesCHS Pharmacy Education Series

ProCE, Inc.www.ProCE.com 11

21© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Emailing Report- Choose multiple users and type of output

21

22© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Exporting to Excel

Exports can be sent to a folder on the server or can be emailed as an attachment to a specific user.

22

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ProCE, Inc.www.ProCE.com 12

23© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Quiz

Reports can be output via what methods?

a) Sent to a networked printer

b) Emailed to selected users

c) Exported to an Excel file

d) Previewed on the screen

e) All of the above

23

24© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

All Reports Can be Scheduled

24

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OmniCenter Reporting: Overview, Processes, ExamplesCHS Pharmacy Education Series

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25© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Set up Run Times

25

26© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Set up Data Range

26

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OmniCenter Reporting: Overview, Processes, ExamplesCHS Pharmacy Education Series

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27© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Advanced Ranges

27

28© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Quiz

What is the maximum amount of data that can be available for standard Omnicenter reports?

a) 5 years

b) 2 Years

c) 7 Years

d) 10 Years

e) 60 days

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29© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Quiz

Only a select number of reports can be scheduled to run automatically.

• True

• False

29

30© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Set filters

30

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31© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Specific Criteria Report

31

32© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Custom Reports

32

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33© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Selecting Saved Reports

33

34© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Viewing Custom Report

34

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35© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Creating New Report- Determine Type

35

36© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Build report

36

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37© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Schedule Custom Reports

37

38© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Quiz

The OmniCenter custom report writer function includes what reporting utility?

a) Foxfire

b) Crystal reports

c) Tableau

d) ClicData

e) ExpressReport

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39© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Examples of Useful Reports

39

40© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Inventory Aging

Helps manage space and costs by identifying items that age. Report lists items that have remained unused for a specific number of days per Omnicell cabinet. Each item displays the date and time of its most recent issue and total count.

40

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41© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Par vs. Usage

Lists item usage statistics within a date range to identify usage frequency in order to evaluate par levels and reorder amounts. Items not issued or used infrequently are listed at the end of the report.

41

42© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Reports Can Be Exported to Excel

0

10

20

30

40

50

60

70

80

90

100

OC

1CD

R1

OC

1CD

R1V

OC

1CO

D1

OC

1CO

D1

VO

C1C

OD

2O

C1C

OD

2V

OC

1CO

D3

OC

1CO

D3

VO

C1C

OD

4O

C1C

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4V

OC

2CR

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C2C

RX

VO

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AN

ES

1O

CA

NE

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CP

OC

CS

MV

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ELM

RX

OC

OP

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XD

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RX

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1V

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RX

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2O

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D1

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RX

OD

1V

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RX

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2O

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D2

VO

CR

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D3

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RX

OD

3V

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RX

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4O

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CT

T1

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1V

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AN

ES

NE

WS

DC

T1

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RS

DC

T1

CO

DS

DC

T1

CS

US

DC

TA

TT

SD

CT

RX

DR

SD

CT

RX

OD

SD

PA

CU

Stock Outs

All excel functions are available. This is an example of a pivotchart showing stockouts by par location

42

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43© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Color Touch* Configuration Descriptions / Settings

Shows all available Omnicell cabinet configuration settings and their descriptions, and lists the current configuration settings of cabinets across the facility. Used to maintain standardization across health system

43

44© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

FlexLock Temperature

Monitors refrigerator temperatures via readings of low, high, error, or disconnected. Report covers specified date range and can be filtered by Omnicell cabinet or type of alert.

44

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45© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Item Expiration Tracking

Shows item expiration dates within a specified date range. Items are grouped according to Omnicell cabinet and are listed by name and item ID. Report shows the total count of items due to expire within the time period, as well as each item’s bin location and expiration date.

45

46© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Null Transactions

Lists all authorized entries into an Omnicell cabinet where no transactions were recorded. Null transactions are created when a user does not complete a command. For example, if a user opens a bin but does not complete a countback, it results in an “unaccounted” and “unbilled” transaction. This report helps identify the need to monitor personnel more closely or provide additional training.

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47© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Abbreviation Keys

47

48© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Transaction Reports

Useful in “drilling down” to discover the details of certain transaction streams. Many options are available, including transactions by: • Allergy Alert • Case • Date • Dispensing Alert • Item-Procedure • Patient • Physician • User

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49© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Transactions exported

49

50© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Excel Functions

0

5

10

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40

45

50

Anesthesia,User

bolton, kylie Burch, Geoff Demo Nurse11

Kylie Bolton Omnitech RemoteNurse 1

Test, NurseWit OnlyAccess

Test,tempuser

Williams,Linda

C

I

R

50

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51© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Active Med Orders without Stocked Items

This report aids pharmacy staff with real-time medication inventory information to help in keeping patient areas properly stocked. In a cartless environment, use this report to identify medication required to meet patient needs in a given area.

51

52© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Dispensing Practices

Monitors waste and partial dose discrepancies to ensure medication is wasted properly. Report tracks Patient Medication Accounts (PMAs), whether reconciled or not, and indicates miscellaneous administrations, wastes, and returns.

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53© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

User Team

Identifies the number of times a “team” of users is involved in cycle counts, waste, etc., over a specified time frame. The report identifies the user and witness who comprise the team. Increased team behavior may indicate potential controlled substance diversion.

53

54© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Dose Reconciliation

Monitors waste and partial dose discrepancies to ensure medication is wasted properly. Report tracks Patient Medication Accounts (PMAs), whether reconciled or not, and indicates miscellaneous administrations, wastes, and returns.

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55© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Medication Order Override

Identifies items that have been issued or administered without a medication order.

55

56© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Pharmacy Discrepancy

Reports unresolved and/or resolved controlled substance count discrepancies. A discrepancy occurs when a computer count differs from the actual count, which is usually identified through a cycle count or a countback. Report catalogs pharmacy discrepancies and the users who reported them, as well as the date, time, nature, and status of each discrepancy.

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57© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

CSM Exception Report

For customers with Omnicell’s Controlled Substance Management System (CSM), this report identifies CSM-to-cabinet transactions (and vice versa) in which items were not stocked correctly, helping to ensure secure management of controlled medications.

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58© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

CSM Exception Report

Which report is traditionally used to monitor stockouts?

a) Inventory Aging Report

b) Pharmacy Discrepancy Report

c) Dispensing Practices Report

d) Par vs. Usage Report

e) None of the above

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59© 2017 Omnicell, Inc. Content is confidential and proprietary© 2018 Omnicell, Inc. Content is confidential and proprietary

Reporting Crosswalks Melody Barlow, MSHA, RN |Director of Pharmacy Automation | Pharmacy Services

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© 2018 Omnicell, Inc. Content is confidential and proprietary

OMNICELL REPORTS CROSSWALK

OMNICELL

• Dispensing Practices

• Active Orders w/o Stocked Items

• Item Expiration Tracking

• Dose Reconciliation

• Waste Audit

PYXIS ACUDOSE

• Dispensing Practices

• Ordered Medications- Not Loaded

• Medication Expired

• Returns and Wastes

• Returns and Wastes

• User Activity

• Ordered Meds- Not Loaded

• Outdate Tracking

• Undocumented Waste

• Return Bin /Waste Bin

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© 2018 Omnicell, Inc. Content is confidential and proprietary

OMNICELL REPORTS CROSSWALK

OMNICELL

• Restock

• Dispensing Practices

• Medication Order by Pt

• Restock Audit (CS)

• Par vs. Usage

PYXIS ACUDOSE

• Refill Pick

• Irregular Activity by Station

• Override Dispense

• Narcotic Surveillance

• Aging Meds

• Restock/Refill

• Transactions by Pt

• Override

• CII Safe Compare

• Meds Not Removed >90 days

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Disclosure: The information contained in the presentation is for Community Health System employees and hospital affiliates and is not for external distribution and/or use. The presentation may contain information that is proprietary, confidential, or legally privileged or protected. It is intended only for the use of Community Health System employees and hospital affiliates. Do not deliver, distribute or copy the presentation and do not disclose its contents or take any action in reliance on the information it contains outside of Community Health Systems and hospital affiliates.

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PHARMACY SERVICES UPDATESAUGUST 21, 2019

Jerry Reed, MS, RPh, FASCP, FASHP

Vice-President, Pharmacy Services

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EPA REGULATION UPDATE

EPA Final Rule: Management Standards for Hazardous Waste Pharmaceuticals and Amendment to the P075 Listing for Nicotine (EPA-HQ-RCA-2007-0932)

Pharmaceuticals become solid waste when a facility decides to discard

Prohibition of sewering hazardous waste pharmaceuticals

Nicotine and warfarin packaging exempted

Disposal of controlled substances that become hazardous waste

Long-term care facilities

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REVERSE PHARMACEUTICAL DISTRIBUTION

Reverse distribution

Potentially Creditable Hazardous Waste Pharmaceuticals (PCHWP)

Non-creditable Hazardous Waste Pharmaceuticals (NCHWP)

Standard returns

EPA Unauthorized Waste Report

EPA potential fines

Compliance with EPA pharmaceutical waste regulations for hazardous waste disposal

Increased opportunity for credit recovery

Decreased unnecessary shipping of pharmaceutical waste

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INMAR® EXPIDENTIFY

inmar® - Current contracted reverse distributor

EXPIdentify - Cloud-based software program

Used in approximately 3000 US hospitals

Approved by CHS Corporate IT

State specific

Equipment dedicated to returns – 2D barcode scanner attached to a PC

Time commitment

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INMAR® EXPIDENTIFY

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BENEFITS

Increased credit recovery

Decreased unnecessary returns

Compliant with federal and state EPA regulations

Proper waste stream disposal

Credit and disposal reports

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EDUCATION, TRAINING, IMPLEMENTATION

Suggested process

Policy & Procedure template

Competency template

Equipment dedicated to returns – 2D barcode scanner attached to a PC

Education and training webinar

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PHARMACY UPDATE

Gabapentin Policy Update

Notification to CHS Pharmacy Corporate for opening new business lines (e.g. freestanding emergency department, ambulatory surgery center, etc.) at your hospital

Nigel Fair: [email protected]

Heather Weese: [email protected]

Jerry Reed: [email protected]

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CHS PHARMACY IS RECOGNIZED BY HEALTHTRUST

The CHS Pharmacy department is the recipient of the 2019 Gita Wasan Patel Pharmacy Excellence Award for innovative quality and control measures in mitigating pharmacy drug spend resulting in operational efficiencies and sustained cost savings

Thank you for your hard work to make this award possible! 72