2020 OPEN COURSES...We are accredited by to ISO 9001:2015, hold Investors in People and are rated ‘Outstanding’ by Ofsted for all our apprenticeship training and upskilling courses

TRAINING SERVICES

OPEN COURSES2020

SHAPINGFUTURES

OPEN COURSESSHAPING FUTURES

3

BOOKINGS & PAYMENTS

Open courses can be booked by emailing [email protected], or by calling 01922 457686. We will require a Purchase Order along with

the candidates’ details, including any particular requirements. Payments can be made by cash, card payment, BACS or can be invoiced but all

courses need to be paid for prior to the course commencing as per our terms and conditions.

ENQUIRIES

Please contact our advisors on 01922 457686 or email [email protected] for all information regarding our courses and on-site

training activities.

CANCELLATION POLICY

In-Comm Training reserve the right to cancel or postpone under-subscribed courses.

However, customers will be given at least 7-days notice prior to the planned programme commencement

date. We will endeavour to re-arrange the postponed courses to the earliest date possible.

Customer cancellations are accepted without charge up to 7-days prior to the commencement

of the programme. However, as per our terms of conditions, any cancellations being made

within the 7-day period our cancellation fee structure applies unless agreed by a

member of the In-Comm management team:

n Below 7 days of the programme start date -

25% of the course fee

n 24 hours or less of the programme start date -

Full amount of the course

In-Comm Training believe in maintaining the highest possible

standards in the way we work with our customers and the quality of

training we deliver.

We are accredited by to ISO 9001:2015, hold Investors in People and

are rated ‘Outstanding’ by Ofsted for all our apprenticeship training

and upskilling courses.

Every project we take on is controlled by one of our Training Advisors,

who will complete a review of your training requirements, develop a

tailored action plan and then meet regularly to review progress.

SHAPING FUTURES BESPOKE TRAINING & ASSESSMENT

The open courses listed are not exhaustive, as In-Comm offer a wide

range of training and consultancy programmes designed to meet the

evolving needs of industry and commerce.

We pride ourselves on our employer-led approach and partnering with

customers to provide bespoke solutions and flexible delivery that helps

to boost efficiencies and productivity. Get in touch to discuss how we

can help your organisation build a bespoke solution suited specifically

to your needs.

FUNDED PROGRAMMES

In-Comm Training is at the forefront of the training debate and this

gives us access to a wide range of funding streams that will help us

deliver the support you require.

Members of the In-Comm Training & Manufacturing Group (ITMG)

also benefit from discounts on all courses, as well as access to ten

technical partners who will give preferential access to expertise and

new technologies.

All we need to get started is a quick chat about your training

requirements and our experts will work out what funding we can

secure for your activities.

DATES ARE CORRECT AT THE TIME OF PUBLICATION BUT ARE

SUBJECT TO CHANGE.

TECHNICAL DEVELOPMENT

LEADERSHIP & MANAGEMENT

SAFETY COMPLIANCE

CONTINUOUS DEVELOPMENTAPPRENTICESHIPS

BUSINESS SUPPORT

QUALITY COMPLIANCE

www.in-comm.co.ukShaping Futures

SAFETY COMPLIANCE

OPEN COURSESAs a responsible employer, you’ll want to provide your employees with a safe working environment and develop a positive health and safety culture within your organisation.

The volume and complexity of today’s legislation and regulations have made this even more difficult, especially without access to specialist advice, support and training.

We have developed a wide range of packages that will enable you to meet, maintain and surpass the required standards.

These include the design and implementation of health and safety monitoring systems, conducting assessments of your procedures and training employees who are responsible for health and safety.

IOSH MANAGING SAFETY REFRESHER – 1 DAY COURSE

Dates: January 27th | April 20th | July 20th | October 19th

An accredited certificate that helps businesses improve their performance by reminding managers of their health & safety responsibilities with an emphasis on leadership.

IOSH MANAGING SAFETY – 4 DAY COURSE

Dates: January 6th, 13th, 20th, 27th | April 2nd, 9th, 16th, 23rd | July 7th, 14th, 21st, 28th | October 6th, 13th, 20th, 27th

A flexible accredited course designed to provide all managers with the confidence and enthusiasm to apply Health & Safety knowledge to the workplace.

IOSH FIRE SAFETY AWARENESS – 1 DAY COURSE

Dates: February 3rd | May 4th | August 3rd | November 9th

This course helps provide a basis for developing a culture of fire safety and prevention among the workforce.

IOSH FIRE SAFETY FOR MANAGERS – 1 DAY COURSE


This course gives managers and supervisors the knowledge and tools required to tackle fire safety issues in the workplace.

AWARENESS OF FIRST AID FOR MENTAL HEALTH – HALF DAY COURSE

Dates: February 7th | May 1st | August 7th | November 9th

This course provides learners with the knowledge to recognise a range of mental health conditions, how to start a supportive conversation and when & how to signpost a person to seek appropriate professional help.

FIRST AID FOR MENTAL HEALTH – 1 DAY COURSE

Dates: February 14th | May 15th | August 21st | November 20th

This course provides learners with the knowledge to recognise a range of mental health conditions, how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help. Learners will know how to recognise and manage stress and understand the impact of substance abuse.

SUPERVISING FIRST AID FOR MENTAL HEALTH – 2 DAY COURSE

Dates: February 27th, 28th | May 28th, 29th | September 3rd, 4th | December 3rd, 4th

This course provides learners with the knowledge to recognise a wide range of mental health conditions and learn about the support/therapy provided by professional healthcare providers. They will know how to start a supportive conversation and when and how to signpost a person to seek appropriate professional help. Learners will recognise and manage stress and understand the impact of substance abuse. Learners will learn about the first aid action plan for mental health, be able to put it in place and understand how to implement a positive mental health culture in the workplace.

NEBOSH NATIONAL GENERAL CERTIFICATE IN OCCUPATIONAL SAFETY & HEALTH LEVEL 3 - 13 DAY COURSE

Dates: March 21st Exam: 3rd June | June 17th Exam: 9th September | September 16th Exam: 9th December | Dates are delivered at weekly intervals from the start date.

This course is for individuals who have health & safety management responsibilities enabling them to gain invaluable knowledge and skills in Health & Safety topics.

NEBOSH NATIONAL CERTIFICATE IN FIRE SAFETY & RISK MANAGEMENT LEVEL 13 DAY COURSE PLUS EXAM

Course 1 | Dates: March 11th, 18th, 25th | April 1st, 8th | May 18th, 22nd | June 1st, 2nd Course 2 | Dates: June 17th, 24th | July 1st, 8th, 15th | August 10th, 14th | September 7th, 8th Course 3 | Dates: September 16th, 23rd, 30th | October 7th, 14th | November 2nd, 6th | December 7th, 8th

This course Management is designed for people who have fire safety responsibilities at work. It provides the knowledge and understanding, when combined with relevant experience, to carry out an effective fire risk assessment, as well as embed good practice in the workplace.

C&G DIPLOMA IN OCCUPATIONAL HEALTH & SAFETY PRACTICE – LEVEL 5 - 13 DAY COURSE

Dates: January 16th | March 12th | May 21st | July 30th | September 24th | November 26th

This programme is aimed at those who wish to develop their skills and knowledge in managing health & safety for the workplace. Ideal for those who will have an autonomous role in their organisation for managing H&S policy & practice.

POWER PRESS (PUWER) REGULATIONS REFRESHER – 1 DAY COURSE

Dates: January 29th | March 25th | May 27th | July 22nd | September 30th | November 27th

The course is intended to refresh knowledge of the PUWER Regulations as applied to power presses and update individuals knowledge with current legal requirements as laid down by the Provision and Use of Work Equipment Regulations 1998.

POWER PRESS (PUWER) REGULATIONS BASIC – 2 DAY COURSE

Dates: February 24th - 25th | April 27th - 28th | June 29th - 30th | August 24th - 25th | October 26th - 27th November 30th - December 1st

The course is intended for power press tool setters and other personnel requiring training under the Provision and Use of Work Equipment Regulations 1998.

FORK LIFT TRUCK – COUNTERBALANCE TRUCK NOVICE – 5 DAY COURSE

Dates: January 13th - 17th | February 10th - 14th | March 16th - 20th | April 20th - 24th | May 18th - 22nd | June 13th - 17th July 13th - 17th | August 10th - 14th | September 14th - 18th | October 12th - 16th | November 16th - 20th | December 7th - 11th

This course is for operators with little or no previous experience using a counterbalance forklift truck - the RTITB course complies with the standards set in accordance with the HSE Code of Practice L117.

54

APPRENTICESHIPS

SAFETY, HEALTH & ENVIRONMENTAL TECHNICIAN LEVEL 3

BUSINESS FIRE SAFETY ADVISOR LEVEL 3

Start Dates: February 14th | April 3rd | June 12th | August 7th | October 2nd | December 4th

For individuals working with management and delivery teams to advise on the statutory health, safety and environmental requirements of the organisation.

Start Dates: February 14th | April 3rd | June 12th | August 7th | October 2nd | December 4th

For individuals working with businesses to help them keep their premises safe from fire by offering advice and education to reduce risk.

SAFETY COMPLIANCE

OPEN COURSES

PORTABLE APPLIANCE TESTING C&G 2377 – 1 DAY COURSE

Dates: April 2nd | July 9th | November 5th

This course enables the learner to follow a process of ensuring that the appliance being tested is safe, becoming a competent person to make this decision.

FIRST AID AT WORK REQUALIFICATION - 2 DAY COURSE

Dates: January 21st - 22nd | February 6th - 7th | March 18th - 19th | April 27th - 28th | May 28th - 29th | June 22nd - 23rd July 14th - 15th | August 11th - 12th | September 8th - 9th | October 13th - 14th | November 10th - 11th | December 8th - 9th

The first aid at work re-qualification training course is a two day course which updates the first aid skills of those who need to renew their First Aid at Work certificate.

FORK LIFT TRUCK – COUNTERBALANCE TRUCK BASIC – 2.5 DAY COURSE

Dates: January 22nd - 24th | February 25th - 27th | April 15th - 17th | May 13th - 15th | June 24th - 26th | July 22nd - 24th August 19th - 21st | September 23rd - 25th | October 21st - 23rd | November 25th - 27th | December 16th - 18th

This course is for existing operators with some previous experience of using a counterbalance forklift truck but have not received formal training - the RTITB course complies with the standards set in accordance with the HSE Code of Practice L117.

FORK LIFT TRUCK – COUNTERBALANCE TRUCK REFRESHER – 1 DAY COURSE

Dates: January 20th, 21st | February 17th, 18th | March 23rd, 24th | April 14th | May 11th, 12th | June 22nd, 23rd | July 20th, 21st August 17th, 18th | September 21st, 22nd | October 19th, 29th | November 23rd, 24th | December 14th, 15th

This course is available for those operators with documentary evidence of formal training and who wish to renew their certification to use counterbalance forklift truck and will include theory instruction and assessment followed by practical operator training and assessment which will comply with the standard laid down in accordance with the HSE code of practice L11.

FIRST AID AT WORK - 3 DAY COURSE

Dates: January 13th - 15th | March 9th - 11th | May 4th - 6th | July 21st - 23rd | September 22nd - 24th | November 24th - 26th

The three day First aid at work training course provides the comprehensive set of practical skills needed by first aiders in most workplaces to become a confident first aider at work.

EMERGENCY FIRST AID AT WORK - 1 DAY COURSE

Dates: January 23rd | February 24th | March 17th | April 20th | May 12th | June 5th | July 7th | August 11th | September 15th October 13th | November 10th | December 8th

This one day course will help you meet your regulatory requirements if your risk assessment indicates that first aid training covering emergency protocols only, is sufficient for your workplace.

BESPOKE COURSESOur services focus on your company requirements and can be

provided on-site at your business or at one of our three

Technical Academies.

Many of our programmes are accredited by safety organisations

including; Institute of Occupational Safety & Health (IOSH), National

Examination Board in Occupational Safety & Health (NEBOSH), City

& Guilds (G&G) and Road Transport Industry Training Board (RTITB).

n Consultancy

n Qualifications

n Courses

n HEALTH & SAFETY CONTRACT

n SAFE WORKING PRACTICES

n RISK ASSESSMENT

n ACCIDENT INVESTIGATION

n DIRECTORS HEALTH & SAFETY

n ROLE OF THE HEALTH & SAFETY COMMITTEE

n MANUAL HANDLING

n CONTROL OF SUBSTANCES HAZARDOUS TO HEALTH

n FORK LIFT TRUCK

COUNTERBALANCE OR

REACH CONVERSION

n MOBILE ELEVATED WORKING

PLATFORMS

n BANKSMAN

n BRAKE PRESS

n ABRASIVE WHEELS (PUWER)

REGULATIONS

n FIRE EXTINGUISHER COURSE

n FIRE RISK ASSESSMENT

n FIRE MARSHALL TRAINING

n SLINGING

n CRANE DRIVING & SLINGING

n SAFE USE OF LADDERS & STEPS

n SAFE USE OF GAS CYLINDERS

n FACE FIT TESTING

n WORKING IN CONFINED SPACES

n NOISE & HEARING PROTECTION

Whether you want an established course delivered at a venue of your choice or an entirely new training package crafted to your specific needs, we can help your organisation meet new challenges and fill the skills gaps in your workforce. Along with the topics as shown in our open course section we are able to offer bespoke training in a number of different topics such as:

6


CONTINUOUS IMPROVEMENT

5 DAY LEAN QUALITY PROGRAMME

Dates: Course 1: January 8th, 15th, 22nd, & 29th | February 5th Course 4: July 1st, 8th, 15th, 22nd, & 29th Course 2: March 4th, 11th, 18th & 25th | April 1st Course 5: September 3rd, 10th, 17th & 24th | October 1st Course 3: May 5th, 12th, 19th & 26th | June 2nd Course 6: November 2nd, 9th, 16th, 23rd & 30th

This programme is designed to develop your team by equipping delegates with the lean tools to improve quality within the organisation.

OPEN COURSES BESPOKE COURSESn Bespoke Courses

n 8D Problem Solving

n Practical Problem Solving

n Kaizen / Continuous Improvement

n 5s Workplace Organisation

n Visual Management

n Flexible Production Systems /

Line Balancing

n TAKT, Cycle & Lead Time

n Root Cause Analysis & Action Planning

n Standard Operating Procedures

n Lean Office

n Leading Lean Teams

n Value Stream & Process Mapping

n Process Flow Analysis

n Poka Yoke / Error Proofing

n Total Productive Maintenance

n Single Minute Exchange of Die

n Advanced Product Quality

Planning (APQP)

n Failure Mode Effect Analysis (FMEA)

n Measurement Systems Analysis (MSA)

n Statistical Process Control (SPC)

n Production Part Approval Process

(PPAP)

n Managing Process Performance

n Managing Change &

Continuous Improvement

n Leading Business Process Excellence

BUSINESS IMPROVEMENT TECHNIQUES – LEVEL 2 FRAMEWORK

Start Dates: January 17th | March 20th | May 22nd | July 17th | September 18th | November 20th

IMPROVEMENT PRACTITIONER STANDARD – LEVEL 4


IMPROVEMENT TECHNICIAN STANDARD – LEVEL 3


APPRENTICESHIPS


98

LEAN SIX SIGMA FOUNDATION


This one day programme introduces delegates to the basic knowledge and ideas behind Lean Six Sigma and explains why it has become a successful approach to organisational improvement.

LEAN SIX SIGMA GREEN BELT

Dates: February 3rd - 7th | June 1st - 5th | October 5th - 9th | November 30th - December 4th

This five day programme is the second belt in the Lean Six Sigma series, combining the Yellow Belt giving an in-depth experience and confidence in applying Green Belt notions.

LEAN SIX SIGMA YELLOW BELT

Dates: February 3rd & 4th | June 1st & 2nd | October 5th & 6th | November 30th & December 1st

This two day programme is the first belt in the Lean Six Sigma series, giving a general introduction to principles and how to work as part of a team.

Business Improvement Techniques (BIT) enable your employees to gain recognition for demonstrating their competence in delivering Quality, Cost and Delivery improvements in the workplace. Our training programmes deliver true competence and results through teaching knowledge and mentoring the learners through real-life

commercial projects. We deliver levels 2, 3 and 4 in BIT alongside a suite of bite size courses designed to upskill members of the team on targeted segments such as 8D, FMEA and SMED. Bespoke courses can be tailor made to your organisations requirements.

QUALITY COMPLIANCE

ISO 9001:2015 LEAD AUDITOR - 5 DAY COURSE

Dates: March 23rd - 27th | July 20th - 24th | October 26th - 30th

This 5 day course is designed for individuals with prior auditing skills, giving them the skills to perform first, second and third party audits of an organisation’s management system.

ISO 9001:2015 QUALITY FOUNDATION - 1 DAY COURSE

Dates: February 24th | May 13th | September 24th | December 10th

This one day course is designed for individuals to gather the required knowledge to understand ISO 9001 and the basic concepts & terminology around Quality Management.

ISO 9001:2015 INTERNAL AUDITOR - 2 DAY COURSE

Dates: March 2nd - 3rd | June 24th - 25th | September 3rd - 4th | December 7th - 8th

This two day course is designed to outline the skills and knowledge required to implement a successful audit based on ISO 9001:2015.

IATF 16949:2016 FOUNDATION - 1 DAY COURSE

Dates: February 25th | May 27th | August 17th | November 25th

This one day course is designed for individuals needing to understand the business benefits of a process based management system and the requirements of IATF 16949.

IATF 16949:2016 INTERNAL AUDITOR - 2 DAY COURSE

Dates: April 22nd - 23rd | July 15th - 16th | November 18th - 19th

This two day course is designed to provide the skills to plan, execute, report and positively follow-up corrective action for internal audits based on the requirements of IATF 16949.

IATF 16949:2016 LEAD AUDITOR - 5 DAY COURSE

Dates: February 17th - 21st | May 18th - 22nd | September 3rd - 7th | November 2nd - 6th

This 5 day course is designed for individuals with prior auditing skills, giving them the skills to perform first, second and third party audits of an organisation’s management system against IATF 16949.

CONSULTANCY

We offer quality consultancy for businesses to achieve the following Quality Standards:

n ISO 9001:2015 Quality

n IATF 16949:2016 Automotive

n AS 9100:2016 Aerospace

n ISO 14001:2015 Environment

n ISO 45001:2018 Health & Safety


10

OPEN COURSESWhether you are designing quality systems from scratch, auditing their effectiveness or training staff to operate them, we have a team of experienced industry professionals to support your quest for quality.

5 DAY BASIC WELDING

Dates: Course 1: February 4th, 11th, 18th, 25th | March 3rd Course 2: May 5th, 12th, 19th, 26th | June 2nd Course 3: August 4th, 11th, 18th, 25th | September 1st Course 4: November 3rd, 10th, 17th, 24th | December 1st

A 5 day course designed for people with a small amount of welding experience that want to improve their welding skills selecting from one of the following disciplines: Manual Metallic Arc, Metal Inert Gas or Tungsten Inert Gas.

BASIC HYDRAULICS

PROGRAMMABLE LOGIC CONTROL

3D MODELLING & DRAWING – COMPUTER AIDED DESIGN (SOLIDWORKS)

Dates: February 6th, 7th | May 14th, 15th | August 6th, 7th | November 12th, 13th

This programme looks at the basic hydraulic principles that underpin the operation of all hydraulic systems, which is reinforced by hands-on training on our practical rigs.

Dates: February 20th, 21st | June 4th, 5th | August 20th, 21st | November 26th, 27th

This course is an introduction to PLC controlled systems, ensuring that delegates are familiar with the equipment and terminology, as well as equipping them with the skills to write and implement simple programmes.

Dates: February 27th, 28th | May 28th | August 27th | November 26th

This 1 day course is designed as an Introduction to Solidworks. Learners will go through creating Parts, Drawings and Assemblies .

18TH EDITION WIRING REGULATIONS 2018 REFRESHER (BS7671: 2018) TRAINING COURSE

BASIC PNEUMATICS

Dates: February 21st | June 12th | November 27th

A 1 day training course designed to upgrade those who have previously completed a 17th Edition IET Wiring Regulations (3rd amendment) course, to the latest IET Wiring Regulations standards.

Dates: February 13th, 14th | May 21st, 22nd | August 13th, 14th | November 19th, 20th

This pneumatic training course aims to familiarise delegates with the design, construction and operation of pneumatic components.

OPEN COURSESIn-Comm has developed over 500 bitesize courses that will give your staff the technical knowledge and understanding to work in a modern-day manufacturing environment, improving your quality, cost and delivery performance in the process.


ENGINEERING OPERATIVE – LEVEL 2 STANDARD – MECHANICAL MANUFACTURING PATHWAY

GENERAL WELDER (ARC PROCESSES) – LEVEL 2 STANDARD

ENGINEERING TECHNICIAN – LEVEL 3 STANDARD

HIGHER APPRENTICESHIP IN ADVANCED MANUFACTURING ENGINEERING – LEVEL 4 FRAMEWORK

ENGINEERING OPERATIVE – LEVEL 2 STANDARD – ELECTRICAL & ELECTRONIC PATHWAY

LEAN MANUFACTURING OPERATIVE – LEVEL 2 STANDARD

BUSINESS PROCESS LEADER – LEVEL 4 STANDARD

Dates: January 8th | July 6th | September 15th

Dates: September 21st

Dates: September 7th | November 2nd

Dates: September 25th

Dates: Course Launch April 2020

Dates: February 28th | May 15th | July 31st | October 16th

Dates: Course Launch April 2020

BESPOKE COURSESn CNC Basic Turning – Siemens or

Heidenhain Controls

n CNC Basic Milling – Siemens or

Heidenhain Controls

n Advanced CNC Programming

n Hand Fitting

n Machining Components by Turning

n Machining Components by Milling

n Advanced Materials Testing

n Metrology

n Metallurgy for Non-Metallurgists

n Robotic & Automation Programming

n Advanced Fluid Power

n Advanced Welding Practices

n Coded Welding

n Advanced Computer Aided Design

n Three Phase Motors

n Wiring & Testing Electrical Equipment

and Circuits

n Assembling & Testing Electronic Circuits

n Maintaining Electronic Equipment

& Systems

n General Electrical & Electronic

Engineering Applications

APPRENTICESHIPS


1312

CNC PROGRAMMING - FANUC TURNING INTRODUCTORY

READING ENGINEERING DRAWING & GEOMETRICAL DIMENSIONING TOLERANCING

METROLOGY: MEASUREMENT & CALIBRATION

ELECTRIC DISCHARGE MACHINING (EDM) WIRE ERODING

18TH EDITION WIRING REGULATIONS 2018 (BS7671: 2018) TRAINING COURSE

Dates: January 13th, 14th | April 20th, 21st | September 14th, 15th | December 7th, 8th

A 2 day programme designed to benefit individuals who need an introduction to Fanuc Turning, programming G and M codes and canned cycles.

Dates: January 30th | April 23rd | July 30th | October 29th

A day programme designed for those wishing to read and understand engineering drawings moving through to gaining an appreciation for dimensioning & tolerancing.


A day programme moving on from an Introduction to Metrology, giving more in-depth knowledge of Metrology Systems, looking at Contrast Resolution, Precision, Accuracy, Uncertainty.

Dates: January 23rd | April 2nd | July 9th | October 22nd

This Fundamental Course will introduce and instruct learners in the functions, setups and operational principles of Wire EDM machines.

Dates: January 29th, 30th, 31st | May 20th, 21st, 22nd | October 7th, 8th, 9th

A 3 day training course for persons with responsibility for the design, installation or maintenance of electrical systems. The course is designed for electrically trained engineers/craftsmen to attain a benchmark qualification relating to the 18th Edition IET Wiring Regulations.

Dates: January 20th, 21st | April 27th, 28th | September 21st, 22nd | December 14th, 15th

A 2 day programme designed to benefit individuals who need an introduction to Fanuc Milling, programming G and M codes and canned cycles.

CNC PROGRAMMING – FANUC MILLING INTRODUCTORY

INTRODUCTION TO METROLOGY: MEASURING INSTRUMENTS

MATERIALS TESTING

10 DAY ELECTRICAL SAFETY COURSE

Dates: February 6th | May 7th | Aug 13th | November 12th

A day programme designed to give an introduction to instruments used within metrology and their use, errors in measurements along with traceability & calibration.

Dates: Jan 30th | April 23rd | July 16th | October 29th

A one day course covering the different methods of testing materials.

Dates: Course 1: February 6th, 13th, 20th, 27th | March 5th, 12th, 19th, 26th | April 2nd, 9th Course 2: June 4th, 11th, 18th, 25th | July 2nd, 9th, 16th, 23rd, 30th | August 6th Course 3: October 15th, 22nd, 29th | November 5th, 12th, 19th, 26th | December 3rd, 10th, 17th

The aim of this course is to provide solid foundations upon which the participant will be able to build and develop electrical skills.

OPEN COURSES

12

SUPERVISORY MANAGEMENT

ILM AWARD IN LEADERSHIP & TEAM SKILLS – 8 DAY DEVELOPMENT PROGRAMME

Dates: Course 1: January 23rd, 30th | February 6th, 13th, 20th, 27th | March 5th, 12th Course 2: April 8th, 15th, 22nd, 29th | May 6th, 13th, 20th, 27th Course 3: June 9th, 16th, 23rd, 30th | July 7th, 14th, 21st, 28th Course 4: September 16th, 23rd, 23rd, 30th | October 7th, 14th, 21st, 28th, November 4th

A programme designed to help team leaders identify the key differences between working within a team and assisting in the supervision of a team, providing them with the practical tools in which to support their development.

Dates: Course 1: February 24th | March 2nd, 9th, 16th, 23rd, 30th | April 6th, 20th Course 2: June 17th, 24th | July 1st, 8th, 15th, 22nd, 29th | August 5th Course 3: August 5th, 12th, 19th, 26th | September 2nd, 9th, 16th, 23rd Course 4: November 9th, 16th, 23rd, 30th | December 7th, 14th, 21st, 22nd

A programme designed for new and aspiring junior managers, picking up core skills and understanding needed to deal with management responsibilities and develop as leaders.

ILM CERTIFICATE IN PRINCIPLES OF LEADERSHIP & MANAGEMENT – 8 DAY DEVELOPMENT PROGRAMME

DEVELOPING SELF AS A TEAM LEADER

Dates: January 23rd | April 8th | June 9th | September 16th

PLANNING & MONITORING WORK

Dates: February 6th | March 17th | April 22nd | June 23rd | September 30th

UNDERSTANDING EFFECTIVE TEAM WORKING

Dates: February 20th | May 6th | July 7th | October 14th | November 10th

WORKPLACE COMMUNICATION

Dates: March 5th | May 20th | July 21st | August 11th | October 28th

IMPROVING THE PERFORMANCE OF THE WORK TEAM

Dates: January 30th | February 8th | April 15th | June 16th | September 23rd

DEVELOPING THE WORK TEAM

Dates: February 13th | April 14th, 29th | June 30th | October 7th

UNDERSTANDING CHANGE IN THE WORKPLACE

Dates: February 27th | May 13th | June 16th | July 14th | October 21st

LEADING YOUR WORK TEAM

Dates: March 12th | May 27th | July 28th | September 15th | November 4th

UNDERSTANDING LEADERSHIP

Dates: March 9th | July 1st | August 10th, 19th | November 23rd

UNDERSTAND STRESS MANAGEMENT

Dates: March 23rd | July 15th | September 2nd | December 7th

PLANNING & ALLOCATING WORK

Dates: April 6th | May 11th | July 29th | September 16th December 21st

UNDERSTANDING INNOVATION & CHANGE

Dates: March 2nd, 16th | June 24th | August 12th | November 16th

UNDERSTAND HOW TO MOTIVATE TO IMPROVE PERFORMANCE

UNDERSTANDING TRAINING & COACHING IN THE WORK PLACE

Dates: March 16th | July 8th | August 26th | September 14th November 30th

MANAGE WORK BASED PROJECTS

Dates: March 30th | July 22nd | September 9th | December 14th

Dates: April 20th | August 5th | September 23rd | December 22nd

TEAM LEADING LEVEL 2

OPERATIONS & DEPARTMENTAL MANAGER LEVEL 5

TEAM LEADER / SUPERVISOR LEVEL 3

Dates: February 7th | April 3rd | June 5th | August 14th | October 16th | December 4th

A programme for those on the first tier of management within any business enabling learning in the fundamentals of supervisory management principles.


A programme for those who manage teams and/or projects, and achieving operational or departmental goals and objectives, as part of the delivery of the organisation’s strategy.


A programme for those in a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome.

BESPOKE COURSESn Satisfying Customer Requirements

n Developing Self as an Effective

Team Member

n Induction & Coaching in the Workplace

n Using Resources Efficiently & Effectively

n Understanding Marketing for Managers

n Planning Change in the Workplace

n Writing for Business

n Contributing to Innovation & Creativity

n Developing Yourself & Others

n Finance for Non-Financial Managers

n Development of a Strategic Plan

n Manage Strategic Change

n Promotion of Equality of Opportunity,

Diversity & Inclusion

n Discipline & Grievance Management

n Prepare for & Support Quality Audits

n Manage a Budget

n Recruitment, Selection &

Induction Practice

n Manage Redundancy & Redeployment

APPRENTICESHIPS

1514

SOLVING PROBLEMS & MAKING DECISIONS

Dates: February 24th | March 9th | June 17th | August 5th November 9th

OPEN COURSESThe effectiveness of managers, supervisors and team leaders has a direct effect upon the bottom line performance of any organisation and its ability to improve productivity. Working with the Institute of Leadership & Management, In-Comm has developed a host of internationally recognised qualifications that will update your leader’s and manager’s skills, with development programmes tailored to suit the exact needs of your business.

BUSINESS SUPPORT

WORD INTERMEDIATE


The Word Intermediate course is designed for beginner and intermediate users to learn and master the basic functions of Microsoft Word.

EXCEL INTERMEDIATE


The Excel Intermediate course is designed for beginner and intermediate users to learn and master the basic functions of Microsoft Excel.

MS – GETTING THE MOST OUT OF OFFICE 365


This programme is designed for individuals who want to know how MS Office 365 is designed and its capabilities.

TELEPHONE TECHNIQUES

Dates: January 15th | June 9th | November 25th

Designed for individuals who have to handle telephone calls to create a professional image of the company by handling enquiries in an

effective and friendly manner.

WORD ADVANCED

Dates: February 24th | May 25th | August 24th | November 23rd

This intensive hands-on one-day training course has been designed to provide delegates with a solid understanding of advanced Word tools

and concepts in order to increase their knowledge and productivity.

EXCEL ADVANCED

Dates: March 20th | June 1st | September 1st | November 30th

This intensive hands-on one-day training course has been designed to provide delegates with a solid understanding of advanced Excel tools

and concepts in order to increase their knowledge and productivity.

CUSTOMER SERVICE

Dates: February 19th | May 4th | November 2nd

Designed for individuals communicating with customers, whether internal or external to improve quality of service.

PRESENTATION SKILLS

Dates: March 18th, 19th | June 10th, 11th | October 7th, 8th

Designed for individuals to develop their skills in order to make effective presentations to groups.

APPRENTICESHIPS

BUSINESS ADMINISTRATION – LEVEL 2 FRAMEWORK

CUSTOMER SERVICE PRACTITIONER STANDARD – LEVEL 2

BUSINESS ADMINISTRATOR STANDARD – LEVEL 3

Dates: January 16th | March 12th | May 4th | July 6th | September 7th | November 26th



BESPOKE COURSESn ICT – MS Word Basic

n ICT – MS Excel Basic

n ICT - Internet Safety & Email

n ICT – MS Power Point

n ICT – MS Access

n ICT – MS Project

n ICT – MS Teams

n ICT – MS OneNote

n ICT – MS Outlook

n General Housekeeping &

Professional Image

n Communication Skills

n Grammar, Spelling & Punctuation

n Writing for Business

n Time Management

n Lean Office

n Use of Social Media in Business

n Team Building

n Introduction to Human Resources

n Introduction to Sales & Marketing

n Introduction to Finance

n Bullying & Harassment

n Environmental Awareness

n Negotiating Skills

n Sage Sales & Purchase Ledger

n Sage Nominal Ledger, Management

Accounts & VAT Returns

n Indtroduction to the Sage

Report Designer

n Sage Report Designer Workshop

n Introduction to Sage –

Excel Integrated Reporting

n Sage Sales & Purchase Order

Processing Modules

n Sage Stock Control

n Sage Project Control

n Sage Payroll

n Xero Cloud Accounting –

An Introduction

n Xero Cloud Ledger, Management

Accounts & VAT Returns

n Xero Payroll


1716

OPEN COURSESIn today’s competitive global environment, every business needs a little support to help it overcome issues and make the most of growth opportunities. In-Comm offers a range of courses to help you reach your company’s potential.

1918

IN-COMM TRAINING & MANUFACTURING GROUP

TECHNICAL PARTNERSHIPS

Introducing the In-Comm Training & Manufacturing Group (ITMG).

In-Comm Training & Manufacturing Group (ITMG) is a consortium of

like-minded companies bound together by a shared vision to:

“Deliver world class advanced engineering skills and business support

strategies through hyper-local collaboration.”

The group is a non-profit organisation and exists to enhance the

performance of our members through the sharing of best practice,

access to world-class technologies at three technical academies,

tailored business support and signposting to funding opportunities.

We are committed to growing our partnerships, giving our companies

access to specialist expertise, the latest information and skills

support to help them develop their services, increase production

efficiency and boost productivity. There is also a determination to

move UK industry up the technology chain by being at the forefront

of Industry 4.0.

n Monthly visit from a dedicated Client Manager

n Support with Apprentice recruitment and skills matching

n Discounts on more than 100 In-Comm upskilling training courses

n Programme of seminars tailored to member interests and requirements

n Access to grants/funding opportunities

n Unrivalled networking

n A dedicated helpline for employment issues, health and safety, networking and quality

Benefits for group members include:

We are committed to being at the forefront of technical developments and technologies and are looking to develop the most comprehensive Technical Partnership in the UK. Our current technical partners are:

GIVING YOU RESOURCE TO DISCOVER THE

LATEST FUNDING, RECRUITMENT

& TRAINING OPPORTUNITIES

In-Comm Training and Business Services Ltd.

Vigo Place, Aldridge, WalsallWest Midlands WS9 8UGT: 01922 457686E: [email protected] W: www.in-comm.co.uk

MCMT Bridgnorth Building 10 Stanmore Industrial Estate Bridgnorth WV15 5HR T: 01746 802 079

MCMT Shrewsbury Brixton Way, Shrewsbury, ShropshireSY1 3LB T: 01743 462217

E: [email protected] W: www.mcmt.co.uk

SHAPINGFUTURES

TRAINING SERVICES

Documents

2020 OPEN COURSES...We are accredited by to ISO 9001:2015, hold Investors in People and are rated ‘Outstanding’ by Ofsted for all our apprenticeship training and upskilling courses