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    2131219

    Rev 1.0

    USB 305 HSPA Modem

    User Guide

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    Preface

    Rev 1.0 Aug.09 3

    Important Notice Duetothenatureofwirelesscommunications,transmissionandreceptionofdatacanneverbeguaranteed.Datamaybedelayed,corrupted(i.e.,haveerrors)orbetotallylost.AlthoughsignificantdelaysorlossesofdataarerarewhenwirelessdevicessuchastheSierraWirelessmodemareusedin

    a

    normal

    manner

    with

    a

    well

    constructed

    network,

    the

    Sierra

    Wirelessmodemshouldnotbeusedinsituationswherefailuretotransmitorreceivedatacouldresultindamageofanykindtotheuseroranyotherparty,includingbutnotlimitedtopersonalinjury,death,orlossofproperty.SierraWirelessacceptsnoresponsibilityfordamagesofanykindresultingfromdelaysorerrorsindatatransmittedorreceivedusingtheSierraWirelessmodem,orforfailureoftheSierraWirelessmodemtotransmitorreceivesuchdata.

    Safety and Hazards DonotoperatetheSierraWirelessmodeminareaswhereblastingisinprogress,whereexplosiveatmospheresmaybe

    present,near

    medical

    equipment,

    near

    life

    support

    equipment,

    oranyequipmentwhichmaybesusceptibletoanyformofradiointerference.Insuchareas,theSierraWirelessmodemMUSTBEPOWEREDOFF.TheSierraWirelessmodemcantransmitsignalsthatcouldinterferewiththisequipment.

    DonotoperatetheSierraWirelessmodeminanyaircraft,whethertheaircraftisonthegroundorinflight.Inaircraft,theSierraWirelessmodemMUSTBEPOWEREDOFF.Whenoperating,theSierraWirelessmodemcantransmitsignalsthatcouldinterferewithvariousonboardsystems.

    Note: Some airlines may permit the use of cellular phones while the

    aircraft is on the ground and the door is open. Sierra Wirelessmodems may be used at this time.

    ThedriveroroperatorofanyvehicleshouldnotoperatetheSierraWirelessmodemwhileincontrolofavehicle.Doingsowilldetractfromthedriveroroperatorscontrolandoperationofthatvehicle.Insomestatesandprovinces,operatingsuchcommunicationsdeviceswhileincontrolofavehicleisanoffence.

    Limitation of

    Liability

    Theinformationinthismanualissubjecttochangewithoutnoticeanddoesnotrepresentacommitmentonthepartof

    SierraWireless.SIERRAWIRELESSANDITSAFFILIATESSPECIFICALLYDISCLAIMLIABILITYFORANYANDALLDIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGESINCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR

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    REVENUEORANTICIPATEDPROFITSORREVENUEARISINGOUTOFTHEUSEORINABILITYTOUSEANYSIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESSAND/ORITSAFFILIATESHASBEENADVISEDOFTHEPOSSIBILITYOFSUCHDAMAGESORTHEYAREFORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.

    Notwithstandingtheforegoing,innoeventshallSierraWirelessand/oritsaffiliatesaggregateliabilityarisingunderorinconnectionwiththeSierraWirelessproduct,regardlessofthenumberofevents,occurrences,orclaimsgivingrisetoliability,beinexcessofthepricepaidbythepurchaserfortheSierraWirelessproduct.

    Patents PortionsofthisproductmaybecoveredbysomeorallofthefollowingUSpatents:5,515,013 5,629,960 5,845,216 5,847,553 5,878,2345,890,057 5,929,815 6,169,884 6,191,741 6,199,168

    6,339,405 6,359,591 6,400,336 6,516,204 6,561,8516,643,501 6,653,979 6,697,030 6,785,830 6,845,2496,847,830 6,876,697 6,879,585 6,886,049 6,968,1716,985,757 7,023,878 7,053,843 7,106,569 7,145,2677,200,512 7,295,171 7,287,162 D442,170 D459,303D599,256 D560,911andotherpatentspending.

    ManufacturedorsoldbySierraWirelessoritslicenseesunderoneormorepatentslicensedfromInterDigitalGroup.

    Copyright 2009SierraWireless.Allrightsreserved.

    Trademarks HeartoftheWirelessMachineisaregisteredtrademarkofSierraWireless.SierraWireless,theSierraWirelesslogo,theredwavedesign,theredtippedantenna,andTRUInstallaretrademarksofSierraWireless.

    WindowsisaregisteredtrademarkofMicrosoftCorporation.

    MacintoshisatrademarkofAppleInc.,registeredintheU.S.andothercountries.

    Othertrademarksarethepropertyoftherespectiveowners.

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    Preface

    Rev 1.0 Aug.09 5

    Contact

    Information

    Consultourwebsiteforuptodateproductdescriptions,documentation,applicationnotes,firmwareupgrades,troubleshootingtips,andpressreleases:

    www.sierrawireless.com

    Revision History

    Sales Desk: Phone: 1-604-232-1488

    Hours: 8:00AMto 5:00 PMPacific Time

    E-mail: [email protected]

    Post: Sierra Wireless13811 Wireless WayRichmond, BCCanada V6V 3A4

    Fax: 1-604-231-1109

    Web: www.sierrawireless.com

    Revision

    number

    Release

    date

    Changes

    1.0 August 2009 New document

    http://sierrawireless.com/mailto:[email protected]://sierrawireless.com/http://sierrawireless.com/http://sierrawireless.com/mailto:[email protected]
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    Rev 1.0 Aug.09 7

    ContentsIntroducing the USB 305 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

    Operating systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

    Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

    Memory stick capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

    Services supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

    Your account and coverage area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

    USB 305 modem software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

    Frequency bands supported . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

    Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

    Insert the SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

    Insert the 305 USB modem directly into the USB slot . . . . . . . . . . . . . . . 15

    Connect to the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

    Using your USB 305 Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

    LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

    Removing a SIM card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

    Using the microSD memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

    Removing the microSD memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

    Using the extension cable and notebook computer clip. . . . . . . . . . . . . . . . . 20

    Connection management software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

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    Care and Maintenance of Your USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . .25

    FAQ and Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27

    Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29

    Regulatory and Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

    Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

    Safety and hazards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

    Regulatory information for North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

    Use of external antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

    Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

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    Rev 1.0 Aug.09 9

    11: Introducing the USB 305 Modem Memory stick

    capability

    Services supported Your account and

    coverage area

    USB 305 modemsoftware

    Frequency bandssupported

    TheUSB305(3G)wirelessmodemenablesyoutoconnecttotheInternet,sendandreceiveemail,connecttoacorporatenetworkorvirtualprivatenetwork(VPN),orviewstreamingvideo,withouttheneedforacable.

    ThemodemfitsintoTypeAUSBports.Themodemhasabuiltinantenna.

    Operating systems

    YoucanuseyourUSB305modemonthefollowingoperatingsystems:

    Windows7

    WindowsVista

    WindowsXP

    Macintosh10.6orlater

    OnWindowsoperatingsystems,theUSB305modemisTRUInstallenabled.Alltherequiredsoftwareisonthemodem.Whenyousetupyourmodem,thesoftwareisinstalledonyourcomputer.YoudonotneedaninstallationCD.

    OnMacOSsystems,theUSB305usesnativeMacsupport.No

    installationis

    required.

    Power LEDData LED

    microSD card slot

    USB connector

    and SIM card slot

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    Accessories

    Dependingonyourserviceprovider,yourUSB305modemmaycomewithsomeorallofthefollowingaccessories:

    USBextensioncableandscreenclip

    Carryingcase

    Externalantenna(SeeUseofexternalantennasonpage 34forinformationonthecorrectuseoftheexternalantenna.)

    microSDmemorycard

    Memory stick capability

    YourUSB305modemisbuilttoaccommodateamicroSDexternalmemorycard.Dependingonyourserviceprovider,amicroSDcardmaybeincludedinyourpackage,oryoumay

    needtopurchaseitseparately.

    Services supported

    YourUSB305modemsupportsthelatest3Ghighspeednetworksandisalsocompatiblewith2Gnetworks.

    Examplesof3Gtechnologyare:HSDPA,HSUPA,HSPA,andUMTS.GPRSandEDGEare2Gtechnologies.

    Maximumtheoreticaldataspeeds1are:

    HighSpeedDownloadPacketAccess(HSDPA)upto

    7.2 Megabitsper

    second

    (Mbps)

    HighSpeedUploadPacketAccess(HSUPA)upto2.0 Mbps

    ConcurrentHSDPA/HSUPA(HSPA)upto3.6Mbpsdownloadandupto1.5Mbpsupload

    UniversalMobileTelecommunicationsSystem(UMTS)384 kilobitspersecond(kbps)

    EnhancedDataratesforGSMEvolution(EDGE)236 kbps

    GeneralPacketRadioService(GPRS) 56 kbps

    1. Actualspeeddependsontheservicesofferedbyyourserviceprovider.Contactyourserviceproviderfordetails.

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    Introducing the USB 305 Modem

    Rev 1.0 Aug.09 11

    Whenestablishingaconnection,yourUSB305modemusesthefastestavailableservice.If,forexample,youareusingaUSB305modeminanareathathasEDGEservicebutnotUMTSorHSDPA/HSUPAservice,themodemconnectsusingEDGEservice.

    Oncethe

    connection

    is

    established,

    you

    have

    access

    to

    all

    Internetservices.

    Your account and coverage area

    Note: If you purchased the USB

    305 modem from a GSM service

    provider, you may already have

    an account and a SIM card.

    Otherwise, your retailer should

    be able to give you the names of

    companies that provide these.

    YoumusthaveanaccountwithaGSMserviceprovidertousetheUSB305modem.Tousethemodems3Gcapability,youraccountmustbewithaserviceproviderthatoffersHSDPA/HSUPAorUMTSservice.(TheUSB305modemisbackwardscompatiblewith2Gservice.)

    Whenyouobtainyouraccount,youaregivenaSubscriberIdentityModule(SIM)cardcontainingaccountinformation.TheSIMcardmustbeinsertedwheneveryouuseyourUSB305modem.

    Yourabilitytoobtainservicedependsonthesefactors:

    Note: The fee for service is

    usually higher when you are

    roaming (connected to a network

    other than the one belonging to

    your service provider).

    NetworkcoverageYoumustbewithinthenetworkcoveragearea.

    ServiceproviderIfyouarewithinthecoverageareaofanetworkthatisnotoperatedbyyourownserviceprovider,youcanobtainserviceonlyifthereisaroamingagreement

    betweenyourserviceproviderandthenetworkoperator.

    AccountprovisionsYouraccountmayrestrictyourusagetocertainnetworksorlimittheamountoftimeyoucanusethenetwork.

    FrequencybandYoucannotconnecttonetworksoperatinginbandsnotsupportedbyyourUSB305modem,regardlessofroamingagreementsoraccountprovisions.

    Mostserviceprovidershavecoveragemapsontheirwebsites.

    USB 305 modem software

    The

    connection

    manager

    software

    that

    comes

    with

    your

    USB

    305modemdependsonyourserviceprovider.Contactyourserviceproviderformoreinformation.

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    Frequency bands supported

    FrequencybandssupportedbytheUSB305modem:

    Technology Bands Locat ion

    2G 850 MHz (cellular band) North America

    900 MHz (EGSM band) Europe

    1800 MHz (DCS band) Europe and Asia

    1900 MHz (PCS band) North America

    3G WCDMA 800 (band Vl) Japan

    WCDMA 850 (band V) North America andAustralia

    WCDMA 1900 (band II) North America

    WCDMA 2100 (band I) Europe, Asia, andAustralia

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    Rev 1.0 Aug.09 13

    22: Getting StartedFollowtheinstructionsinthischaptertosetupandstartusingyourUSB305modem.

    TouseyourUSB305modem,youllneed:

    Note: Keep a written record in a

    secure place of the account

    information that your service

    provider gives you.

    Anaccountwithaserviceprovider

    ASIMcard(suppliedbytheserviceprovider)

    Aprofile,whichmaybe:

    Alreadystoredonyourmodemwhenyoupurchaseit

    Setupautomatically

    Selectedfromadropdownlist

    Createdmanually

    Overview of installation steps

    1. Checkthesystemrequirements.

    2. InserttheSIMcard.

    3. InserttheUSBmodemintoyourcomputersUSBport.(Thenecessarysoftwareisinstalledandeithertheprofileissetupautomaticallyortheconnectionmanagersoftwarepromptsyoutocreateaprofile.)

    System requirements

    TheUSB305modemissupportedon:

    Windows7

    WindowsVista

    WindowsXP(HomeandProfessionalversions)

    MacintoshOSX10.4.11orlater

    Note: If you are running

    Mac OS X, please refer to the

    Quick Start Guide for

    Mac OS X found at

    www.sierrawireless.com/mac.

    ToinstalltheUSB305modem,yourequirethefollowing:

    USB port 1 USB Type A slot (USB 1.1 or 2.0)

    I/O resources 1 IRQ, 40 bytes I/O space

    Memory 32 MB

    http://www.sierrawireless.com/machttp://www.sierrawireless.com/mac
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    Insert the SIM card

    Note: Be sure to insert the SIM card before you insert the modem into

    the computers USB slot.

    Note: To prevent the SIM card

    from becoming jammed in its

    slot, ensure the edge of the card

    is smooth before inserting it. Do

    not attach labels to your SIM

    card as this may also cause it to

    jam.

    ToinserttheSIMcard:

    1. IfyourSIMcardisattachedtoalargercard,detachtheSIMcardandremoveanyfragmentsstucktoit.

    2. OpentheflaponthesideofyourUSB305modem.

    3. Pulloutthetrayontherightside,asshownintheillustration.

    4. PlacetheSIMcardinthetray,withtheSIMcardnotchintheouterrighthandcorner.

    5. SlidetheSIMtraybackintothemodem.

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    Getting Started

    Rev 1.0 Aug.09 15

    Ifthetraycomesallthewayout,donotdiscardit.PlacetheSIMcardintothetrayandinserttheentireSIMcardtrayassemblyintothemodem.

    Note: The SIM card must be in the tray. Do not insert the SIM card

    into the modem without the tray.

    Insert the 305 USB modem directly into

    the USB slot

    1. FlipopentheUSBconnector.

    2. Toachieveoptimalperformance,adjusttheangleoftheUSBconnectorsoyoucaninsertthemodemintothecomputerinanuprightposition,asshowninthestep3illustration.

    3. GentlyinsertthemodemintotheUSBslot.Youcaninsertthemodemdirectlyintothecomputer,asshowninthe

    illustrationor

    you

    can

    place

    the

    modem

    in

    the

    laptop

    clip

    andusetheUSBextensioncabletoconnectittothecomputer.(SeeUsing the extension cable and notebookcomputer cliponpage 20.)

    Note: To ensure FCC RF

    exposure limits, insert the

    modem in an upright position, as

    shown in the illustration. For

    more safety and regulatory infor-

    mation, see page 31.

    180

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    Note: Do not forcefully insert the

    USB 305 modem as you may

    damage connector pins.

    Note: Do not insert the USB 305 modem or the USB extension cable

    into a USB hub or, if your keyboard is separate from your notebook

    computer, a USB slot on your keyboard.

    4. Theinstallationprocessstartsautomaticallywhenyouinsertthemodem.

    Note: Users of Windows Vista

    must be logged in with adminis-

    trative privileges. Users of

    Windows XP may require admin-

    istrative privileges.

    Ifitdoesnot:

    a. DoubleclickMy Computer(WindowsXP)orComputer(Windows7orWindowsVista)onyourdesktop.

    b. ClicktheTRU Installdrive(usuallyE:orF:drive).

    c. UndertheTRUInstalldrive,gotoWin/ATTanddoubleclicktheSetup.exe file.

    5. Followtheonscreeninstructions.

    6. Restartthecomputerwhenpromptedtodoso.

    Connect to the network

    Touseyouraccount(andconnecttoyourserviceprovidersnetwork),youneedtohaveatleastoneprofilesetuponyourmodem.Dependingonhowyourmodemisconfigured,theprofilemayalreadybesetuporyoumayneedtocreateone.Contactyourserviceproviderformoreinformation.

    Oncethesoftwareissuccessfullyinstalledandtheprofileissetup,theUSB305modemisreadytouse.

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    Rev 1.0 Aug.09 17

    33: Using your USB 305 Modem Removing a SIM card

    Using the microSDmemory card

    Using the extensioncable and notebookcomputer clip

    YourHSPAUSB305modemhasaUSBconnectorandslotsforaSIMcardandamicroSDexternalstoragecard.LEDsonthefrontofthemodemprovidestatusinformation.

    LEDs

    TheUSB305modemhastwoLEDsthatshowthecurrentstatusofthemodem.

    Power LEDData LED

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    Removing a SIM cardChapter 2providesinstructionsforinsertingtheSIM.ToremovetheSIMcardfromtheUSB305modem:

    1. OpentheflaponthesideofthemodemandslideouttheSIMtray.

    LED State Indicates

    Power Off Indicates one of the following states:

    The modem is not inserted in the computer.

    The computer is off or in suspend and resume mode.

    The modem radio has been turned off using the connection managementsoftware.

    Solid Blue The power is on, the modem is working normally.

    Blinking Blue The firmware is updating.Do not remove the modem from the computer.

    Blinking Amber The modem is searching for service (initializing).

    Solid Amber Modem erroreither the modem is having a problem initializing (searchingfor service) or is offline because of a failure.Contact your service provider.

    Data Off The modem is unable to detect 2G or 3G service.

    Blinking Amber The modem has detected a 2G network (EDGE, GPRS, GSM) and is ready toconnect.

    Solid Amber The modem is connected to a 2G network and is able to send and receivedata.

    Blinking Blue The modem has detected a 3G network (UMTS, HSPA) and is ready toconnect.

    Solid Blue The modem is connected to a 3G network and can send and receive data.

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    Using your USB 305 Modem

    Rev 1.0 Aug.09 19

    2. RemovetheSIMcard.

    Note: If the tray comes all the way out, do not discard it. Carefully

    insert the empty tray back into the modem.

    Using the microSD memorycard

    TheUSB305modemisbuilttoaccommodateamicroSDexternalstoragecard.

    Touseamemorycard:

    1. IfthemodemisinsertedintothecomputersUSBslot,removeitbeforeinsertingthemicroSDcard.

    2. Opentheflaponthesideofthemodem.

    3. Pushthememorycardintoslotontheleft,asshowninthe

    illustration.

    4. InserttheUSB305modemintothecomputersUSBslot.

    ThememorycardappearsasaUSBmemorydrive.Youcancopy,paste,anddragfilestoandfromitthesamewayasyoucanwithanyotherexternaldrive.

    microSD card

    microSD card slot

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    Removing the microSD memory card

    Tip: To help conserve the computers battery life, remove the

    memory card when you are not using it.

    Toremovethememorycard:

    1. OpentheflaponthesideoftheUSBmodem.

    2. PushthemicroSDcardinandthenreleaseit.

    3. GentlypullthemicroSDcardout.

    Using the extension cable and

    notebook computer clip

    YourUSB305modemcomeswithanextensioncableandclip.TheclipfitsonthetopofyournotebookcomputerandholdsyourUSBmodem.

    Note: To meet FCC (regulatory) requirements, use only the supplied

    extension cable and notebook computer clip; other cables and

    notebook computer clips should not be used.

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    Using your USB 305 Modem

    Rev 1.0 Aug.09 21

    Note: Do not insert the USB 305 modem or the USB extension cable

    into a USB hub or, if your keyboard is separate from your notebook

    computer, a USB slot on your keyboard.

    Tousetheextensioncableandclip:

    Placethemodemintothelaptopclip,asshownintheillustration.

    Connecttheextensioncabletothemodem.

    Placethemodemintheclipholder,andplacethecliponthetopofthelaptopscreen.NotethattheLEDsshouldbefacingyou,asyoulookatthescreen.

    LEDs

    USB connector

    LEDs

    Laptop screen

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    ConnectthelargerendoftheUSBextensioncabletotheUSBconnectoronyourmodem.

    ConnecttheotherendoftheextensioncabletotheUSBslotonyourcomputer.

    Attach this end to the USB port on your computer

    Attach this end to the USB connector on the modem

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    Using your USB 305 Modem

    Rev 1.0 Aug.09 23

    YourUSBmodemcomeswithconnectionmanagement

    software.

    Thefeaturesandoptionsintheconnectionmanagersoftwarevary,dependingonyourserviceprovider,butingeneral,theconnectionmanagersoftwareenablesyouto:

    Initiatedataconnections

    Determinesignalstrength,roamingstatus,GPRS,EDGE,UMTS,orHSDPA/HSUPAavailability,andothernetworkconnectionparameters

    MonitorthestatusoftheUSB305modemandGSMservice

    SendandreceiveSMSmessages

    Enableor

    disable

    SIM

    security

    that

    prevents

    others

    from

    usingyourSIMcardifitislostorstolen

    Createormodifyanaccountprofile

    Formoreinformationontheconnectionmanagersoftware,contactyourserviceprovider.

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    Rev 1.0 Aug.09 25

    44: Care and Maintenance of YourUSB Modem

    Aswithanyelectronicdevice,theUSB305modemmustbehandledwithcaretoensurereliableoperation.FollowtheseguidelineswhenyouuseandstoreyourUSB305modem:

    DonotapplyadhesivelabelstotheSIMcard.Thismaycauseittojaminsidetheslot,orpreventitfrombeinginsertedproperly.

    Whennotinstalledinyourcomputer,storetheUSB305modemandSIMcardinasafeplace.

    TheUSB305modemshouldfiteasilyintoyourcomputersUSBport.ForcingtheUSB305modemintotheportmaydamagetheconnectorpins.

    ProtecttheUSB305modemfromliquids,dust,andexcessiveheat.(SeetheEnvironmentalspecificationsonpage 30formaximumtolerances.)

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    55: FAQ and TroubleshootingWhen should I use the USB extension cable and laptop

    clip?

    UsetheUSBextensioncableandlaptopclipinareaswithlowsignalstrengthorwhenthepositionoftheUSBportonthecomputermakesitawkwardtoinsertthemodemdirectlyintothelaptopcomputer.FormoreinformationonusingtheUSBextensioncableandlaptopclip,seeUsingtheextensioncableandnotebookcomputercliponpage 20.

    Is there a limit to the size of microSD card that I can use

    with the USB 305 modem?

    TheUSB305modemwasdesignedandtestedfor16GBmicroSDmemorycards(thelargestavailableatthetimethemodemwasdevelopedandtested).However,asmemorycard

    technologydevelopsandcardscomeontothemarketthathavealargercapacity,theUSB305modemshouldsupportthoseaswell.

    I inserted the microSD card, but the memory card drive

    doesnt appear on my computer?

    MakesureyouinsertthemicroSDmemorycardintothemodembeforeyouinsertthemodemintoyourcomputer.Otherwise,thecomputerwillnotrecognizethememorycarddrive.

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    66: Technical Specifications

    Radio frequency and electrical

    specifications

    Table 6-1: Radio f requency and electr ical specif icat ions

    Compliance 3 GPP Release 6

    Transmit GSM 1900 (PCS): 1850 to 1910 MHzGSM 1800 (DCS):1710 to 1785 MHzEGSM 900: 880 to 915 MHzGSM 850: 824 to 849 MHzWCDMA 2100 (Band I): 1920 to 1980 MHzWCDMA 1900 (Band II): 1850 to 1910 MHzWCDMA 850 (Band V): 824 to 849 MHzWCDMA 800 (Band VI): 830 to 840 MHz

    Receive GSM 1900 (PCS): 1930 to 1990 MHzGSM 1800 (DCS): 1805 to 1880 MHzEGSM 900: 925 to 960 MHzGSM 850: 869 to 894 MHzWCDMA 2100 (Band I): 2110 to 2170 MHzWCDMA 1900 (Band II): 1930 to 1990 MHzWCDMA 850 (Band V): 869 to 894 MHzWCDM 800 (Band VI): 875 to 885 MHz

    Channel spacing 200 kHz (GSM)5 MHz (WCDMA)

    Channel raster 200 kHz

    Frequency stabi l i ty 0.1 ppm

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    Environmental specifications

    Operat ingtemperature

    0C to +45C(+32F to +113F)

    Storagetemperature -20C to +85C(-4F to +185F)

    Humidity 85%, non-condensing

    Vibrat ion Random vibration, 10 to 1000 Hz, nominal6G RMS in each of 3 mutuallyperpendicular axes. Test duration of 60minutes for each axis, for a total test time of3 hours (non-operating).

    Drop 1 m on non-cushioned vinyl on each of 6faces, 3 times

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    Rev 1.0 Aug.09 31

    77: Regulatory and SafetyInformation

    Notice

    Becauseofthenatureofwirelesscommunications,transmissionandreceptionofdatacanneverbeguaranteed.Datamaybedelayed,corrupted(thatis,haveerrors),orbetotallylost.AlthoughsignificantdelaysorlossesofdataarerarewhenwirelessdevicessuchastheSierraWirelessmodemareusedinanormalmannerwithawellconstructednetwork,theSierraWirelessmodemshouldnotbeusedinsituationswherefailuretotransmitorreceivedatacouldresultindamageofanykindtotheuseroranyotherparty,includingbutnot

    limitedto

    personal

    injury,

    death,

    or

    loss

    of

    property.

    Sierra

    WirelessanditsaffiliatesacceptnoresponsibilityfordamagesofanykindresultingfromdelaysorerrorsindatatransmittedorreceivedusingtheSierraWirelessmodem,orforfailureoftheSierraWirelessmodemtotransmitorreceivesuchdata.

    Safety and hazards

    TheUSB305modemMUSTBEPOWEREDOFFinallareasthatmaybesusceptibletoradiointerference,inparticular:

    Prohibitedareas

    Obeyallsignsandnoticesandfollowallrulesandregula

    tions.Power

    off

    the

    USB

    305

    modem

    when

    instructed

    to

    do

    soorwhenyoususpectthatitmaycauseinterferenceordanger.

    Inareaswhereblastingisinprogress

    Whereexplosiveatmospheresmaybepresent

    Areaswithapotentiallyexplosiveatmospherearenotalwaysclearlymarked.Suchareasincludegasstations,fueldepots,chemicaltransferorstoragefacilities,areaswhereblastingisinprogress,areaswheretheaircontainschemicalsorparticlessuchasgrain,dust,ormetalpowders,andanyotherareawhereyouwouldnormallybeadvisedtoturnoffyourcellularphoneorvehicleengine.

    NearmedicalorlifesupportequipmentMedicalequipmentmaybesusceptibletoanyformofradiointerference.InsuchareastheUSB305modemcantransmitsignalsthatcouldinterferewiththisequipment.

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    Onboardaircraft

    InadditiontoFederalAviationAuthority(FAA)requirements,manyairlineregulationsstatethatyoumustsuspendwirelessoperationsbeforeboardinganaircraft.TheUSB305modemiscapableoftransmittingsignalsthat

    could

    interfere

    with

    various

    onboard

    systems

    and

    controls.

    Failuretoobservethisinstructionmayleadtosuspensionordenialofcellulartelephoneservicestotheoffender,legalaction,orboth.

    Someairlinesmaypermittheuseofcellularphoneswhiletheaircraftisonthegroundandthedoorisopen.TheUSB305modemmaybeusednormallyatthistime.

    Whileoperatingavehicle

    Thedriveroroperatorofanyvehicleshouldnotuseawirelessdatadevicewhileincontrolofavehicle.Doingsodetractsfromthedriveroroperatorsabilitytocontrolandoperatethevehicle.Insomecountries,usingsuchcommu

    nicationsdevices

    while

    in

    control

    of

    avehicle

    is

    an

    offence.

    Regulatory information for

    North America

    CAUTION:UnauthorizedmodificationsorchangesnotexpresslyapprovedbySierraWireless,Inc.couldvoidcompliancewithregulatoryrules,andtherebyyourauthoritytousethisequipment.

    ThedesignoftheUSB305modemcomplieswithU.S.Federal

    Communications

    Commission

    (FCC)

    guidelines

    respecting

    safetylevelsofradiofrequency(RF)exposureforportabledevices,whichinturnareconsistentwiththefollowingsafetystandardspreviouslysetbyU.S.andinternationalstandards

    bodies:

    ANSI/IEEEC95.11999,IEEEStandardforSafetyLevelswithRespecttoHumanExposuretoRadioFrequencyElectromagneticFields,3kHzto300GHz

    NationalCouncilonRadiationProtectionandMeasurements(NCRP)Report86, 1986,BiologicalEffectsandExposureCriteriaforRadioFrequencyElectromagneticFields

    InternationalCommissiononNonIonisingRadiation

    Protection

    (ICNIRP)

    1998,

    Guidelines

    for

    limiting

    exposure

    to

    timevaryingelectric,magnetic,andelectromagneticfields(upto300GHz)

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    Regulatory and Safety Information

    Rev 1.0 Aug.09 33

    Caution: The USB 305 modem must be 5 mm (0.2 inches) or more

    from the user and bystanders during operation to satisfy FCC

    (regulatory) RF exposure requirements. It is approved for use with

    normal-size notebook computers only (typically with 12-inch or larger

    display screens). For notebook computers with a display screen

    smaller than 12 inches or if the orientation of the USB slot does notallow for at least 5 mm between the modem and the user or

    bystanders, use the provided extension cable and clip to ensure a

    safe distance between the modem antenna and users or bystanders.

    To meet FCC requirements, use only the supplied USB extension

    cable and laptop clip; other cables and laptop clips should not be

    used.

    ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttotheconditionthatthisdevicedoesnotcauseharmfulinterference.

    Warning: (EMI) United States FCC Information

    This equipment has been tested and found to

    comply with the limits pursuant to Part 15 of the

    FCC Rules. These limits are designed to provide

    reasonable protection against harmful interference

    in an appropriate installation. This equipment

    generates, uses, and can radiate radio frequency

    energy and, if not installed and used in accordance

    with the instructions, may cause harmful inter-

    ference to radio communication. However, there isno guarantee that interference will not occur in a

    particular installation.

    Whereappropriate,theuseoftheequipmentissubjecttothefollowingconditions:

    Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,whichcanbedeterminedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterferencebyoneormoreofthefollowingmeasures:

    Increasetheseparationbetweentheequipmentand

    receiver Connecttheequipmentintoanoutletonacircuitdifferent

    fromthattowhichthereceiverisconnected

    Consultthedealeroranexperiencedradio/TVtechnicianforhelp

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    IfyouhavepurchasedthisproductunderaUnitedStatesGovernmentcontract,itshallbesubjecttorestrictionsassetforthinsubparagraph(c)(1)(ii)ofDefenseFederalAcquisitionsRegulations(DFARs)Section252.2277013forDepartmentofDefensecontracts,andassetforthinFederalAcquisitionsRegulations(FARs)Section52.22719forcivilianagencycontractsoranysuccessorregulations.Iffurthergovernmentregulationsapply,itisyourresponsibilitytoensurecompliancewithsuchregulations.

    Use of external antennas

    Useofexternalantennasissubjecttothefollowingconditions:

    Atleast20cmseparationdistancebetweentheantennaandtheusersbodymustbemaintainedatalltimes.

    TheUSB305wirelessmodemanditsantennamustnotbecolocatedwithanyothertransmitterorantennawithina

    hostdevice.

    TocomplywithFCC/ICregulationslimitingbothmaximumRFoutputpowerandhumanexposuretoRFradiation,themaximumantennagainmustnotexceed8 dBiintheCellularbandand4 dBiinthePCSband.

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    Rev 1.0 Aug.09 35

    A

    accessories, 10account, 11antenna,external, 34

    C

    careandmaintenance, 25channelraster, 29channelspacing, 29clip, 20connecttothenetwork, 16connectionmanagementsoftware, 23coveragearea, 11

    E

    electricalspecifications, 29environmentalspecifications, 30extensioncable, 20externalantenna, 34externalmemorystorage, 10, 19externalSD, 10, 19externalstoragecard, 19

    F

    FAQ, 27flashdrive, 19

    frequenciesreceive, 29transmit, 29

    frequencybandssupported, 12frequencystability, 29

    H

    humidity, 30

    I

    I/Ospace(input/outputspace), 13installation,overview, 13IRQ(interruptrequest), 13

    L

    LEDs, 17

    M

    MacintoshOSsupport, 13memorycard, 10memoryrequired, 13microexternalmemorycard, 19microSD, 10, 19modem,inserting, 15

    N

    networkconnectingto, 16overview, 11

    notebookcomputerclip, 20

    O

    operatingsystemssupported, 13

    P

    profile, 13

    R

    radiofrequencyspecifications, 29receivefrequencies, 29regulatoryinformation, 31requirements,software, 14

    RFspecifications, 29roaming, 11

    S

    safetycautionsforuse, 31RFexposure, 33

    servicessupported, 10SIMcard

    inserting, 14removing, 18

    softwareconnectionmanagement, 23requirements, 14

    specifications, 2930electrical, 29environmental, 30radiofrequency, 29

    Index

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    storagetemperature, 30whennotusingcard, 25

    systemrequirements, 13

    T

    technicalspecifications, 2930temperature, 30transmitfrequencies, 29Troubleshooting, 27TRUInstall, 9

    U

    USB305modem,inserting, 15USBportrequirements, 13

    V

    vibration, 30

    W

    Windows7support, 13WindowsVistasupport, 13WindowsXPsupport, 13

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