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www.2checkout.com 2Checkout 2.0 Digital commerce, payments and subscription billing solutions

2Checkout 2...2 Your Hosts at 2Checkout CHRISTY FULTON Client Services Director OANA TRIF Onboarding Manager COSMIN DEFTU Technical Writer | 3 Housekeeping Rules All lines are on mute

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Page 1: 2Checkout 2...2 Your Hosts at 2Checkout CHRISTY FULTON Client Services Director OANA TRIF Onboarding Manager COSMIN DEFTU Technical Writer | 3 Housekeeping Rules All lines are on mute

www.2checkout .com

2Checkout 2.0 Digital commerce, payments and subscription billing solutions

Page 2: 2Checkout 2...2 Your Hosts at 2Checkout CHRISTY FULTON Client Services Director OANA TRIF Onboarding Manager COSMIN DEFTU Technical Writer | 3 Housekeeping Rules All lines are on mute

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Your Hosts at 2Checkout

CHRISTY FULTON Client Services Director

OANA TRIF Onboarding Manager

COSMIN DEFTU Technical Writer

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Housekeeping Rules

All lines are on mute

This presentation is being recorded for later playback and sharing

Use the Questions Box during the session

Feedback forms are provided at the end of session

Page 4: 2Checkout 2...2 Your Hosts at 2Checkout CHRISTY FULTON Client Services Director OANA TRIF Onboarding Manager COSMIN DEFTU Technical Writer | 3 Housekeeping Rules All lines are on mute

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Agenda

BUSINESS INTRODUCTION

SUPERIOR ECOMMERCE

POWERFUL SUBSCRIPTION MANAGEMENT

MARKETING MADE EASY

LOCALIZATION ACROSS TOUCHPOINTS

Page 5: 2Checkout 2...2 Your Hosts at 2Checkout CHRISTY FULTON Client Services Director OANA TRIF Onboarding Manager COSMIN DEFTU Technical Writer | 3 Housekeeping Rules All lines are on mute

www.2checkout .com

Business introduction

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About the NEW 2Checkout

Talented Team of 300+ worldwide

Global offices in USA, Netherlands, Romania

A Francisco Partners company

Strong technology with deep Focus on Software, SaaS,

Services

Helping customers grow global online

revenues since 2006

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2Checkout

Digital commerce, payments and subscription billing solutions

Global Clients

Awards

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What’s new in 2Checkout 2.0? Our Strengths

Superior eCommerce Management Tools

Advanced Reporting & Exchange Management

Advanced Localization

Marketing Tools

World-class Support

Strong Subscription Billing Capabilities

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2Checkout 2.0 Control Panel (Admin Area)

Dashboard that allows you to manage and control your online business more efficiently with one-click overview of key business metrics, updated in real time

Intuitive customer (buyer) management interface

Interactive graphical tools and personalized reporting structure

Page 10: 2Checkout 2...2 Your Hosts at 2Checkout CHRISTY FULTON Client Services Director OANA TRIF Onboarding Manager COSMIN DEFTU Technical Writer | 3 Housekeeping Rules All lines are on mute

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The 2Checkout 2.0 Commerce Technology Stack

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Multi-Channel Commerce Platform

Core commerce | Online, In-App, Mobile | Order mngt | Catalog mngt

Cart recovery tools | Unfinished payments tools

Marketing, Communication, & Merchandising Tools

Channel Visibility & Control

Digital Product & Pricing Management

Shopper / Buyer Account Management

Flexible Product / Rate Plan Setup / Advanced Rating Engine

Renewals / Retention / Revenue Recovery

Cohort / Subscription Reporting

Large Scale Billing & Rating Automation

Integrated CRM Support

Smart / Geo Optimized Ordering Interface

Credit cards & PayPal

Multicurrency Support

Dynamic 3D-Secure

Reconciliation / Reporting & Tools

Global Shopper / Buyer & Merchant Support

Financial, Business Operations and clear FX Management

Processor & Payment Reconciliation

Refund & Chargeback Handling

Risk & Fraud Management

Growth Services

Shopper / Buyer Management & Billing

Global Payments Integrated Merchant

Services

w w w . a v a n g a t e . c o m | w w w . 2 c h e c k o u t . c o m API & Integrations Stack

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How we can help you? Revenue Uplift through New Commerce Infrastructure

Involuntary & Voluntary Churn Prevention

Advanced Subscription Management

Service at Every Touchpoint

Conversion Best Practice Shopping Carts

Advanced Localization

Marketing Tools

Order & Billing Automation

Multi-Model Support Increase AOV

Advanced Promotions

Integrated Lead Management system

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www.2checkout .com

Superior eCommerce

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Go Beyond Basic Acquisition

Enhanced checkout experience driven by optimized carts

Benefit from advanced localization

Use marketing tools to increase your sales

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ConvertPlus - Your New Shopping Cart

Out of the box cart gallery – optimized based on

continuous CRO recommendations

Full stack – from look and feel to returning

customers logic and payment optimization

Technology driven – DYI or managed services,

with continuous API investment

Expertise, focused on conversion

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ConvertPlus – Best Practices Embedded

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Frictionless shopping experience - Inline Checkout

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Exchange Rate Optimization Lower Costs and Increased Transparency and Predictability

Exchange Rate locked when orders are Complete • Fully automated exchange rate solution, locking the rate at

the moment of purchase for each order – eliminates any possible fluctuation between anticipated payouts and settlement.

Updated daily, and applied for next day purchases • Source – CEB (main) & XE (fallback)

Rates are transparent and trackable • The exchange rates are reflected in Order Notifications, Order

Search Reports and Accounting

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Clear Reporting Accelerate Customer Insight

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Powerful Subscription Management

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Strong Subscription Billing Capabilities Build Long-Term Recurring Revenue by Strengthening Customer Relationships

Involuntary & Voluntary Churn Prevention

Advanced Subscription Management

Service at Every Touchpoint

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Involuntary Churn Prevention

Renewals New Acquisitions

Multi-currency Mgmt.

Dynamic 3D Secure

Account Updater Service

Expired Cards

Handler

Adv. Retry Logic

Hard declines Dunning Mngmt.

Currency selection

Account Updater Service

Expired Cards Handler

Configurable Retry Logic

Hard declines Dunning

Management

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Renewal & Authorization Rates Industry’s First Authorization Dashboard

Transparency and visibility – for subscription renewals and recurring billing.

Extensive authorization data – in optimizing your retention strategies

Granular, subscription-level activity – of authorizations and retention tools results

Data portability capabilities – supporting third-party marketing and retention campaigns

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Marketing Made Easy

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Marketing and Selling Tools Increase Acquisition, Conversion, and Retention

Advanced merchandising – streamlined & flexible promotions, discounts, coupons

New Email marketing tools – automated emails, triggered renewals

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Localization Across Every Touchpoint

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Advanced Localization Go Global. Be Local.

Speak your shoppers language – 33 local languages

Set the right price – or let us automatically convert to your shopper local currency

Automatic Geo-IP detection – with adaptive ordering interface

Make it Easy to Get Help – Global shopper support

Multi-currency management increases authorization rates by up to 25%, limits cart abandonment & improves customer experience.

25%

Source: 2Checkout data

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Localized Shopper Call Center Support

24X7 LOCALIZED EMAIL SUPPORT

SHOPPER MYACCOUNT

24X7 LOCALIZED PHONE SUPPORT

ADVANCED RISK & FRAUD MANAGEMENT

Tailor made – advanced

geo/customer Risk Scoring engine

Localized self service

support platform

9 languages 26 countries + toll-free in

US & Canada

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Retain Customers – Advanced myAccount

Get details on orders and their status

Gain access to online shopping history

Download keys/codes or installation files

Manage subscription payments/charges

Find support contact info

Update payment information

One-stop destination for your shoppers to:

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Advanced Risk and Fraud Management

Real Time auto-decisions, 24/7 – keeping the review queues based on Instant Risk Scoring

Tailor made – advanced geo/customer Risk Scoring engine

Collective Intelligence – in addition of integrating 3rd parties, checks are performed across all our vendors.

Contextual Flexibility – any payment type or device.

AddressAny match with

transaction

ID CheckExists in

dedicated databases

EmailHistorical

tracking

TelephonePhone number

verification

VelocityMulti-events

Machine LearningContinuous

Improvement

HistoryCollective intelligence

MobileIdentified mobile

Device

LocationIP, Proxy, network

Multi-device

BehaviorBrowsing, velocity,

typical pattern

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World-class Merchant Support

24x5 Premium Technical Support

Live Chat Support, Phone and

Email support

Dedicated Account Management

Discuss higher-level issues and escalations

and get expert eCommerce advise and knowledge

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Wrap-up

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What’s in it for you? In a nutshell

Dedicated Account Management

PREMIUM TECHNICAL SUPPORT

Localized Shopper Call Center Support

IMPROVED FX REVENUE INCREASED CONVERSION SUPERIOR ECOMMERCE & MARKETING TOOLS

to grow your sales Best Practice Shopping carts

for Improved Conversion

Optimized Exchanges Rates

Live Chat Support, Emergency

Phone Numbers, Email Discuss higher-level issues

and escalations

24x7, Phone, Email, Self

service myAccount

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Thank You!

One Alliance Center,

3500 Lenox Road, NE,

Suite 710, Atlanta,

GA 30326-4229, USA

(678) 666-2660

855 Grandview Avenue,

Suite 110,

Columbus,

OH 43215, USA

(614) 921-2450

De Cuserstraat 93,

2nd Floor, 207-208 Office,

1081 CN Amsterdam,

The Netherlands

+31 20 890 8080

Blvd. Dimitrie Pompei 10A.

Conect 3 Building, 3rd Floor

020337, Bucharest,

Romania

+40 31 710 1610

USA HQ OHIO OFFICE EMEA HQ OPERATIONAL OFFICE