KASEYA

Operation Instruction

Step 1: Identify IT Activities – IT activity list

Step2: Understand IT Activities – One Pager

Step 3: Map IT Activities to SMART Services – SMART services

Step 4: Understand and identify SMART SLA for each activitySMART SLA document

Step 5: Introduce Kaseya SMART Pilot - KSP Scope

Step 6: Prove Kaseya SMART PILOT

Step 7: Deal Closure