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Nadcap SUBSCRIBER TUTORIAL Jon Steffey Program Manager Informatics Solutions, Research and Development 3 June 2013

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Page 1: 3 June 2013 - cdn.p-r-i.orgcdn.p-r-i.org/.../2012/09/09115915/Subscriber_Tutorial_Jun20131.pdfNadcap SUBSCRIBER TUTORIAL Jon Steffey Program Manager Informatics Solutions, Research

Nadcap SUBSCRIBER TUTORIAL

Jon Steffey Program Manager

Informatics Solutions, Research and Development

3 June 2013

Page 2: 3 June 2013 - cdn.p-r-i.orgcdn.p-r-i.org/.../2012/09/09115915/Subscriber_Tutorial_Jun20131.pdfNadcap SUBSCRIBER TUTORIAL Jon Steffey Program Manager Informatics Solutions, Research

Nadcap SUBSCRIBER TUTORIAL

Nadcap Overview

• Organizational Structure of Nadcap

• Nadcap Process / eAuditNet

AGENDA

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Nadcap SUBSCRIBER TUTORIAL

• PRI:

DEFINITIONS – PRI

The Performance Review Institute is a not-for-profit affiliate of

SAE whose mission is to: Provide global, unbiased,

independent manufacturing process and product assessments

and certification services to the mobility industry for the purpose

of adding value, reducing total cost and facilitating teaming

between primes & suppliers. PRI administers Nadcap.

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Nadcap SUBSCRIBER TUTORIAL

• Nadcap:

– Special Processes: are those processes where the

parameters are directly influenced by component geometry and/or the results cannot be confirmed by inspection, e.g., NDT, Plating, Heat Treating.

– Products: are the manufacturing output of the combination of distinct materials, parts and/or processes which forms a whole, e.g., Composites, Elastomer Seals, Electronics.

DEFINITIONS – Nadcap

The leading worldwide co-operative program

of major companies designed to manage a cost effective

consensus approach to special processes and products

and provide continuous improvement within the aerospace

and automotive industries.

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Nadcap SUBSCRIBER TUTORIAL

• eAuditNet:

DEFINITIONS – eAuditNet

Audit software used to document audit results,

attachments, letters, notes, schedules audits,

supplier advisories, etc. with the ability to produce

reports based on multiple criteria.

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Nadcap SUBSCRIBER TUTORIAL

• November 1985: Government/Industry Equal Partners Conference

recommends consensus solution to duplication of supplier quality

assurance systems

• July 1990: PRI incorporated as a Not-For-Profit Trade Association.

Launch Nadcap for Aerospace

• July 2000: Roll-out of Nadcap Europe

• November 2002: Full Launch of eAuditNet

• October 2003: Roll-out of Nadcap Asia

• April 2008: Roll-out of eQuaLearn

• May 2009: Full Launch of eAuditNet 2.0

HISTORY OF THE PERFORMANCE REVIEW INSTITUTE (PRI)

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Nadcap SUBSCRIBER TUTORIAL

• Nadcap Subscriber Tutorial

• Attendees Guide

– Antitrust (page 7)

– Nadcap Personal Code of Ethics and Conflict of Interest (page 7)

• PRI Website: www.pri-network.org

• eAuditNet Guides: www.eAuditNet.com

KEY REFERENCES FOR NEW ATTENDEES

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Nadcap SUBSCRIBER TUTORIAL

• Attend Task Group mini-orientation at the beginning of each

meeting

• Introduce yourself to the Task Group Chair and Staff Engineer

• Become active in your Task Group; your comments are very

important

• Provide your feedback from the meeting through the on-line survey

SUGGESTIONS FOR NEW ATTENDEES

Page 9: 3 June 2013 - cdn.p-r-i.orgcdn.p-r-i.org/.../2012/09/09115915/Subscriber_Tutorial_Jun20131.pdfNadcap SUBSCRIBER TUTORIAL Jon Steffey Program Manager Informatics Solutions, Research

Nadcap SUBSCRIBER TUTORIAL

• Subscriber members are required to attend Nadcap meetings. If the member is unable to attend, an alternate shall be designated.

• Reply to surveys, questionnaires and ballots that are circulated to members.

• Carry through sponsorship and coordination of individual projects as assigned.

• Prepare checklists for auditing and continuing surveillance.

• Review resumes and interview auditors.

• Review audit reports.

• Comply with the Nadcap Personal Code of Ethics and Conflict of Interest Policy as defined in AS7003.

• Safeguard the confidentiality of information that you're exposed to through the Nadcap program.

MEMBERSHIP RESPONSIBILITIES

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Nadcap SUBSCRIBER TUTORIAL

Nadcap MEMBERS

• 309th Maintenance Wing-Hill AFB

• AgustaWestland

• Air Force

• Alenia Aeronautica SpA

• Avio SpA

• BAE Systems – Military Air Solutions (MAS)

• BAE Systems

• Ball Aerospace & Technology Corporation

• Beechcraft Corporation

• The Boeing Company

• Bombardier Inc.

• COMAC

• Defense Contract Management Agency (DCMA)

• EADS Corporation – Aerolia

– Airbus

– Airbus Military/ EADS CASA

– Astrium

– Cassidian

– Eurocopter

– Premium AEROTECH

• Eaton Aerospace

• Embraer

• GE Aviation

• General Dynamics

• General Services Administration (GSA)

• GKN Aerospace

• GKN Aerospace Sweden AB

• Heroux Devtek Inc. (Landing Gear Division)

• Honeywell Aerospace

• Israel Aircraft Industries

• Latecoere

• Liebherr-Aerospace SAS

• Lockheed Martin Corporation

• MTU Aero Engines GmbH

• Northrop Grumman Corporation

• Parker Aerospace Group

• Raytheon Company

• Rockwell Collins, Inc.

• Rolls-Royce

• SAFRAN Group

• Sonaca

• Spirit AeroSystems

• Textron Inc.

– Bell Helicopter

– Cessna Aircraft Company

– Textron Systems

• Thales

• Triumph Group Inc.

• United Technologies Corporation

– Goodrich (UTAS) Corporation

– Hamilton Sundstrand

– Pratt & Whitney

– Pratt & Whitney Canada

– Sikorsky Aircraft

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1

5 6 6 7 10 10

14 17

19 21

26

30 32 33

30 31 30 31

1 2

2 3

3

3

5

12

16

18

18 19

20 20

20 21

1 1

0

10

20

30

40

50

60

1990 1991 1992 1994 1995 1998 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

South America

Asia

Europe

North America

TIMELINE OF PRIMES

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Nadcap SUBSCRIBER TUTORIAL

GOVERNMENT AGENCIES AND CONTRACTOR POSITIONS ON PRI

QUALIFICATION PROGRAMS

Special Process and

Product mandates to

the supplier base in

that region

KEY: R = Accreditation Required by Prime Letter sent to Suppliers; M = Nadcap Member; A = Accepts Nadcap Accreditation

Note: Not all Subscribers included above; visit eAuditNet for full list. Programs listed as of July 2011.

SUBSCRIBER FOR PRI USE AMERICAS EUROPE ASIA

309th MAINTENANCE WING-HILL AFB

Hill AFB, UT

A (CP, CT, HT, MTL, NMSE, NDT, WLD)

AGUSTAWESTLAND

Cascina Costa, Italy

R

(NDT)

R

(NDT)

R

(NDT)

AIR FORCE

WPAFB, OH

R

(Seals, SLT)

ALENIA AERONAUTICA SPA

Naples, Italy U12

R

(CP, COMP, HT, MTL, NDT, SE, WLD)

R

(CP, COMP, HT, MTL, NDT, SE, WLD)

R

(CP, COMP, HT, MTL, NDT, SE, WLD)

AVIO S.p.A

Italy

R

(CP, CT, HT, MTL, NDT, NMSE, WLD)

R

(CP, CT, HT, MTL, NDT, NMSE, WLD)

R

(CP, CT, HT, MTL, NDT, NMSE, WLD)

BAE SYSTEMS MILITARY AIR SOLUTIONS (MAS)

UK U15

R

(COMP, CP, HT, MTL, NDT, NMSE,

WLD)

BAE SYSTEMS

Nashua, NH

A

(CP,CT,WLD)

BALL AEROSPACE & TECHNOLOGY

CORPORATION

Boulder, CO

A

(CP,ETG,WLD)

THE BOEING COMPANY

(Commercial Airplanes, Intergrated Defense Systems) U11

R

(COMP,CP,HT,MTL-Ind.Test labs only,

NDT, NMSE-SE only,WLD)

R

(COMP,CP,HT,MTL-Ind.Test labs only,

NDT, NMSE-SE only,WLD)

R

(COMP,CP,HT,MTL-Ind.Test labs only,

NDT, NMSE-SE only,WLD)

BOMBARDIER, INC.

Dorval, Canada U13

R

(COMP, CP, CT, HT, MTL, NDT, NMSE, WLD)

R

(COMP, CP, CT, HT, MTL, NDT, NMSE,

WLD)

R

(COMP, CP, CT, HT, MTL, NDT, NMSE,

WLD)

Defense Contact Management Agency (DCMA)

(DOD) Alexandrta, VA

M

(ALL, COMP, ETG, FLU, SEAL, SLT)

Airbus U8 R

(COMP, CP, ETG, HT, MTL, NDT, NMM, SE, WLD)

R

(COMP, CP, ETG, HT, MTL, NDT,

NMM, SE, WLD)

R

(COMP, CP, ETG, HT, MTL, NDT, NMM,

SE, WLD)

Name of Nadcap

Subscribing Prime

Contractor

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Nadcap SUBSCRIBER TUTORIAL

INDUSTRY-MANAGED ACTIVE CUSTOMER AUDITS

Page 14: 3 June 2013 - cdn.p-r-i.orgcdn.p-r-i.org/.../2012/09/09115915/Subscriber_Tutorial_Jun20131.pdfNadcap SUBSCRIBER TUTORIAL Jon Steffey Program Manager Informatics Solutions, Research

Nadcap SUBSCRIBER TUTORIAL

STATUS REPORT – SUPPLIER AUDITS

Plan Actual Actual Actual Actual Actual

2013 2013 2012 2011 2010 2009

AQS 228 83 239 229 239 236

Conv Machining 85 32 61 40 10

Composites 171 53 153 153 131 135

CP 937 314 952 893 857 847

CT 131 51 126 124 113 124

ETG 115 28 84 76 66 42

Fluids 21 10 26 26 32 25

HT 916 311 877 833 786 741

MTL 225 92 193 209 178 185

NDT 1084 342 1009 1011 973 1000

NM 219 71 224 228 178 196

NMMM 16 5 8 2

NMMT 27 14 25 24 20 10

SE 153 49 140 156 129 153

Seals 7 2 12 10 8 12

Sealants 17 5 15 12 17 12

WLD 437 163 436 456 411 446

NUCAP 234 70 256 224 71 181

New Industries 70 14 29

Preassessments 45 18 54 87 187 41

Total 5,138 1,727 4,919 4,791 4,406 4,389

2013 Actual through 26 April 2013

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Nadcap SUBSCRIBER TUTORIAL

31 42.6

46.3

45.7

49.3

43.3

44.6

49.3

55.4

51.6

55.86

18.5

18.2

17.1 3

0.6

27.2

28.2 31.1 3

5.5

28.4 29.7

0

0.7 1 2.7

4.6

4.56.8

7.2

7.2

8.710.1

0

20

40

60

80

100

120

Americas Europe Asia

96

89

Auditors

Audits

STATUS OF AUDITS/AUDITORS (FULL TIME EQUIVALENT)

37

62 66 66

84

75 80

88

98

1466

2437

2852

3295

3870 4015 4389 4406

3678

4791 4919

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Nadcap SUBSCRIBER TUTORIAL

• Special Processes

– Nondestructive Testing (NDT)

– Materials Testing (MTL)

– Heat Treating (HT)

– Coatings (CT)

– Chemical Processing (CP)

– Welding (WLD)

– Nonconventional Machining & Surface Enhancement (NMSE)

– Non Metallic Materials Testing (NMM)

– Conventional Machining as a Special Process (CMSP)

– Measurement and Inspection (MI)

• Systems & Products

– Aerospace Quality Systems (AQS): AC7004

– Fluid Distribution Standards (FLU)

– Elastomer Seals (SEALS)

– Sealants (SLT)

– Composites (COMP)

– Electronics (ETG)

NADCAP PROGRAMS

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Nadcap SUBSCRIBER TUTORIAL

• Nadcap Overview

Organizational Structure

• Nadcap Process / eAuditNet

AGENDA

Page 18: 3 June 2013 - cdn.p-r-i.orgcdn.p-r-i.org/.../2012/09/09115915/Subscriber_Tutorial_Jun20131.pdfNadcap SUBSCRIBER TUTORIAL Jon Steffey Program Manager Informatics Solutions, Research

Nadcap SUBSCRIBER TUTORIAL

PRI/Nadcap ORGANIZATIONAL STRUCTURE

Policy Board of Directors

Executive Leaders

• Legal entity

• Fiduciary responsibility

• Set policy

• Provide the vision

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Nadcap SUBSCRIBER TUTORIAL

BOARD OF DIRECTORS

Stan Adachi Director, BDS Supplier Quality

Boeing

Richard Amato Manager, Manufacturing Engineering

GE Aviation

Etienne Galan Vice President Quality Snecma

Michael Hayward Sector Director Product Quality, Aerospace Systems Northrop Grumman Corp.

Mario Langlois Aerospace Quality Director

Bombardier

Tony Maguire Head of Quality, Hawk Aircraft Programmes

BAE Systems

Andy Page Global Supplier Development Executive Rolls-Royce plc

David L. Schutt Chief Executive Officer SAE International

Kristin Slyker Vice President, Commercial Customer Operations

Honeywell Aerospace

Junji Tsuji General Manager of Engineering Group

Ishikawajima-Harima Heavy Industries Co.

Bernard Veyssière Vice President Quality EADS

Li Wei General Director, Quality and Safety Department

Aviation Industry Corporation of China

Steve Wells (Chairperson) VP Quality& Continuous Improvement Goodrich (UTAS)

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Nadcap SUBSCRIBER TUTORIAL

PRI/Nadcap Organizational Structure

Tactical

Senior quality leaders & managers

• Oversee operation of Nadcap

• Establish & implement policy & procedures

• Task group coordination & development

• Identify, develop and deploy improvement

Board of Directors

Nadcap Management

Council (NMC)

Policy

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Nadcap SUBSCRIBER TUTORIAL

CURRENT Nadcap MANAGEMENT COUNCIL (NMC) • David Bale

Pratt & Whitney Canada

• Dietmar Becher

Liebherr Aerospace

• Michael Bess

DCMA

• Pascal Blondet, Chairperson

Airbus

• Richard Blyth

Rolls-Royce

• Robert Bodemuller

Ball Aerospace & Technology Corp.

• Katie Bradley

Lockheed Martin

• Christopher Brust

DCMA

• Christian Buck

SAFRAN

• Robert Cashman

Parker Aerospace Group

• Jim Diamond

309 Maintenance Wing – Hill AFB

• Amie Emerson

Spirit Aerosystems

• John Haddock

BAE Systems – MAS

• Tim Hayes

General Dynamics

• Danieli Hilgemberg

Embraer

• Scott Iby

Hamilton Sundstrand

• Scott Klavon, Secretary (Non-Voting)

PRI

• Ralph Kropp

MTU Aero Engines GmbH

• Peter Krutoholow

Sikorsky

• Serge Labbe

Heroux Devtek

• Daniel Lecuru

Eurocopter

• Eric LeFort

Sonaca

• Howard Jeff Lott

The Boeing Company

• Frank Mariot

Triumph Group

• Steve McGinn

Honeywell

• Robin McGuckin

Bombardier Aerospace

• Michael Murray

Beechcraft Corporation

• Colby Nicks

Bell Helicopter Textron

• Ana Ottani dos Santos

Embraer

• Rick Peterson

Rockwell Collins, Inc.

• Alberto Portal

EADS – CASA

• Mark Rechtsteiner

GE Aviation

• Per Rehndell

GKN Aerospace Sweden AB

• Brad Richwine

Raytheon Company

• Davide Salerno

Alenia Aeronautica SpA

• Victor Schonberger

IAI

• Lisa Shaw

Eaton Aerospace

• Henry Sikorski

Pratt & Whitney

• Asa Snitchler

– Beechcraft Corporation

• Kevin Ward, Vice Chairperson

Goodrich (UTAS)

• Kirk Whalen

Heroux Devtek

• George Winchester

Northrop Grumman

• Corwyn Berger

EXOVA, Inc.

• Michael Brandt

Alcoa

• Mark Brown

Kaman Aerospace Group

• Tim Crowe

Dearborn Precision

• Robert Custer

AAA Plating & Inspection

• Suzanna DeMoss

Advanced Chemistry & Technology

• Eric Jacklin

FM Callahan & Son

• David Jones

Nex-Tech Processing.

• David Michaud

Fountain Plating Company

• Michael Schleckman

Voss Industries, Inc.

• Vitorio Stana

Avcorp Industries Inc

• Vern Talmadge

Howmet Thermatech Coatings

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Nadcap SUBSCRIBER TUTORIAL

Tactical

Board of Directors

Nadcap Management

Council (NMC)

PRI/Nadcap ORGANIZATIONAL STRUCTURE

Technical Task Groups Special Processes

Nondestructive Testing,

Materials Testing,

Heat Treating, Coatings,

Chemical Processing,

Welding, NMSE, Non Metallic Materials

Testing & Conventional Machining

Systems & Products

Electronics,

Sealants, Elastomer Seals,

AQS (AC7004),

Fluid Distribution Systems &

Composites

Technical Experts • Determine requirements

• Develop documents

• Accept corrective action

• Final decision on accreditation

Supplier Support

Committee (SSC)

Administrative

Staff

Policy

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Nadcap SUBSCRIBER TUTORIAL

• Nadcap Overview

• Organizational Structure of Nadcap

Nadcap Process / eAuditNet

AGENDA

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Nadcap SUBSCRIBER TUTORIAL

Nadcap PROCEDURE HIERARCHY

AS7003

QUALITY MANUAL

NOP (Nadcap

Operating

Procedure)

NTGOP (Nadcap

Task Group Operating

Procedure)

NIP (Nadcap Internal

Procedure)

Auditor Handbook

Aerospace Standard which documents the requirements for implementing Nadcap industry consensus-based accreditation programs.

Quality policy describing the quality system of the organization.

Specific procedures by which Nadcap operates.

Scope and general operating procedures for each specific Nadcap commodity program.

Specific procedures by which PRI / Nadcap Staff operates.

Roles and responsibilities for Nadcap Auditors, and clarifications to facilitate and standardize the audit process.

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Nadcap SUBSCRIBER TUTORIAL

• NOP-001: Nadcap Operating Procedure

• NOP-006: Supplier Advisory Process

• NOP-008: Supplier Merit Program

• NOP-011: Audit Failure Process

• NTGOP-001: Nadcap Task Group Operating Procedure

KEY PROCEDURES (Located on eAuditNet, under Nadcap Procedures)

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Nadcap SUBSCRIBER TUTORIAL

THE Nadcap AUDIT PROCESS

Accreditation

Mandated by

Nadcap Prime

Subscriber

Supplier Requests Audit

Audit Scheduled

& Auditor Assigned

Audit Performed

– Auditor Submits

Report

Supplier

Review

PRI Technical

Staff Review

Task Group

Review

Certificate Issued

to Supplier

Re-accreditation Process

Subscriber Action

Supplier Action

PRI Action

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Nadcap SUBSCRIBER TUTORIAL

• PRI/Supplier Schedules the Audit using eAuditNet.com

– Nadcap Checklists and Preparation Instructions available

– Encouraged to review the Nadcap Customer Support Initiative (NCSI) presentation on eAuditNet

– Perform self-audit

• Auditor Conducts the Audit using the applicable Nadcap checklists (located on eAuditNet)

– Daily briefing & a final close out meeting at the end of the audit

• Auditor Prepares Cover Letter and attaches to audit report (uploaded into eAuditNet)

• Supplier has 21 calendar days to initially respond to any findings (7 calendar days for subsequent responses)

AUDIT PROCESS

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Nadcap SUBSCRIBER TUTORIAL

EVERY STEP IS MANAGED BY INDUSTRY

AUDIT CHECKLIST

PROCESS

EVALUTION/ IMPROVEMENT

CORRECTIVE

ACTIONS AS REQUIRED

AUDIT RESULTS

AUDIT CONDUCTED

AUDITOR

QUALIFICATION

& SELECTION INDUSTRY

EXPERTS

MANAGE ALL KEY STEPS

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Nadcap SUBSCRIBER TUTORIAL

Nadcap – INDUSTRY WORKING TOGETHER

Audit Criteria (AC):

Document containing checklists or other surveillance tools to be utilized in the course of determining compliance to established industry

standards and prime requirements.

Establish Audit Criteria

Nadcap Staff

Suppliers Task Groups

(Primes)

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Nadcap SUBSCRIBER TUTORIAL

RELATIONSHIP BETWEEN AUDIT CRITERIA (AC), AUDIT HANDBOOK AND

PRIME REQUIREMENTS

Industry

Standards

+

Prime

Requirements

AC7XXX

Audit Criteria

Job Audits

Audit

Handbook

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Nadcap SUBSCRIBER TUTORIAL

INDUSTRY MANAGED PROGRAM

AUDIT CHECKLIST

PROCESS

EVALUTION/ IMPROVEMENT

CORRECTIVE

ACTIONS AS REQUIRED

AUDIT RESULTS

AUDIT CONDUCTED

AUDITOR

QUALIFICATION

& SELECTION INDUSTRY

EXPERTS

MANAGE ALL KEY STEPS

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Nadcap SUBSCRIBER TUTORIAL

• Core and Technical Requirements are Established by Task Group

• Potential candidates complete a pre-screening questionnaire on

eAuditStaff.com

• Interviewed by Task Group

• Testing/Certification (Optional)

• Training Audits

• Review of Training with Report from Lead Auditor

• Approval by Task Group

• Continual Monitoring through Audit Reviews

• Annual PRI/Nadcap Training

AUDIT SELECTION/INTERVIEW/PERFORMANCE

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Nadcap SUBSCRIBER TUTORIAL

• Highly skilled technical background with average of 30 years

experience in the Special process audited

• Unlike ISO or EN 9000 based audits, Nadcap auditors do not make

the final decision

• Nadcap auditor goal is to evaluate and report the technical

competency and compliance of the supplier

AUDITORS CRITICAL TO Nadcap

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Nadcap SUBSCRIBER TUTORIAL

SAMPLE OF CURRENT AUDITORS & EXPERIENCE

Process Experience Summary

Aerospace Quality Systems (AQS) 60% ISO Lead Assessors; Average 30 Years Experience

Chemical Processing (CP) 70% Have B.S Degree; 22 % Have MS Degree; 11% Have PHD; Average 35 Years

Experience

Coatings (CT) 100% Have B.S Degree; 20% Have MS. Degree; 20% Have PHD; Average 30 Years

Experience

Composites (COMP) 100% Have B.S. Engineering; 100% Have MS Engineering; Average 15 Years

Experience

Elastomer Seals (SEAL) 50% B.S. Engineering; 30 Years Experience

Fluid Distribution Systems (FLU) 100% Have B.S. Engineering; Average 35 Years Experience

Heat Treating (HT) 80% Have B.S in Metallurgy/Material Science; 30% Have M.S. in Metallurgy/Material

Science; Average 33 Years Experience; Certified Quality Engineer/Auditor

Materials Testing Laboratories

(MTL)

90% Have B.S Degrees; 50% Have MS Degrees; 20% Have PHD; Certified Quality

Engineer/Auditor; Average 35 Years Experience

Nonconventional Machining

(NMMT)

80% Have B.S. Engineering; 40% Have MS Engineering; 20% Have PHD Engineering;

Average 32 Years Experience

Nondestructive Testing (NDT) 100% are Level III’s for Four (4) Methods; 44% Have Bachelors of Science Degrees;

Average 30 years of Experience

Sealants (SLT) 50% Have PHD; Average 30 Years Experience

Surface Enhancement (SE) 80% Have B.S. Engineering; 40% Have MS Engineering; 20% Have PHD Engineering;

Average 32 Years Experience

Welding (WLD) 60% Have B.S Degree; 30% Have MS Degree; Average 34 Years Experience

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Nadcap SUBSCRIBER TUTORIAL

INDUSTRY MANAGED PROGRAM

AUDIT CHECKLIST

PROCESS

EVALUTION/ IMPROVEMENT

CORRECTIVE

ACTIONS AS REQUIRED

AUDIT RESULTS

AUDIT CONDUCTED

AUDITOR

QUALIFICATION

& SELECTION INDUSTRY

EXPERTS

MANAGE ALL KEY STEPS

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Nadcap SUBSCRIBER TUTORIAL

1. Quality Systems

2. Special Process and Product Specific Requirements

3. Compliance/Job Audits

NDT: 3 Witnessed Compliance Jobs per Method and 3 “Paperwork” Completed Compliance Jobs per Method

Heat Treating: 2 Long Jobs-8 Short Jobs

Materials Lab: Witnessing of All Test Methods

Chemical Processing: Minimum of 4 Job Audits

Coatings: 2-11 Job Audits (Based on Scope)

Welding: 2 Job Audits per Method

Nonconventional Machining: 2-10 Job Audits

Surface Enhancement: 2-6 Job Audits

Composites: 15-30 Job Audits (Based on Manufacturing Flow)

Electronics: Complete 1 Job Audit

Conventional Machining: 2-14 Job Audits (Based on Scope)

Nadcap AUDIT CONTENT

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Nadcap SUBSCRIBER TUTORIAL

Chemical Processing

GENERAL FOCUS AUDIT

Calibration:

NDT

Does the supplier define the process employed for the calibration of inspection, measuring and test equipment

type, unique identification, location, frequency of checks, check method, acceptance criteria and the action to be

taken when results are unsatisfactory?

Heat Treating

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Nadcap SUBSCRIBER TUTORIAL

TECHNICAL (Nadcap) FOCUS AUDIT

Calibration: Are the FPI dryer

ovens calibrated

every three months

at multiple points

across the usable

range?

Are furnaces used for

heat treating Aluminum

parts surveyed at the

required tolerance and

temperature range?

Is measuring and test

equipment used to

control or monitor the

control of a process

(within parameters)

maintained in a

calibration system

compliant with

ISO 10012-1?

(I.e. temperature

gages, conductivity

meters, voltmeters,

rectifiers)

Chemical Processing

NDT Heat Treating

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Nadcap SUBSCRIBER TUTORIAL

INDUSTRY MANAGED PROGRAM

AUDIT CHECKLIST

PROCESS

EVALUTION/ IMPROVEMENT

CORRECTIVE

ACTIONS AS REQUIRED

AUDIT RESULTS

AUDIT CONDUCTED

AUDITOR

QUALIFICATION

& SELECTION INDUSTRY

EXPERTS

MANAGE ALL KEY STEPS

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Nadcap SUBSCRIBER TUTORIAL

1. Major Nonconformance:

The absence of, or systemic breakdown of, the Process Control

and/or Quality Management system.

Any non-conformance where the effect impacts or has the

potential to impact the integrity of the product.

2. Minor Nonconformance:

A non-systemic lapse in conformance to the Process Control

and/or Quality Management system.

NCR CLASSIFICATIONS

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Nadcap SUBSCRIBER TUTORIAL

PRI Staff Review:

• Staff Reviews Package for Completeness

• Review Audit Report

– Clarification Changes (electronically) - Contact Auditors for

Clarification

– Review Supplier Corrective Action

– Close-Out or request additional information via Forums

• Audit Report Package is submitted via eAuditNet for Task Group Review

AUDIT REVIEW

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Nadcap SUBSCRIBER TUTORIAL

Task Group Review:

• Task Group decides Procedure for Review

– Sub-group review, entire Task Group Review

• Task Group Reviews for Correctness

– Technical Comments, Supplier Responses, Technical

Completeness, Auditor Summary Letter, Identify Additional

Findings

• Completes Review of Each NCR and dispositions (NCR Status)

• Discuss Results with Task Group within Forums

• Task Group Votes on Accreditation via On-Line Balloting

AUDIT REVIEW

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Nadcap SUBSCRIBER TUTORIAL

Nadcap – INDUSTRY WORKING TOGETHER

Nadcap Staff

Suppliers Task Groups

(Primes) Establish Audit

Criteria

Define Auditor

Requirements

Interview &

Recommend

Auditor

Contract Auditor

Plan/Schedule

Audits

Supplier

Requests

Perform

Audit

Review &

Accept C/A

Submit C/A

Package

Review C/A

Package

Findings

Accredit

Supplier

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Nadcap SUBSCRIBER TUTORIAL

• Subscribers can use eAuditNet to:

– Use ‘Subscriber QML’ to specifically search for your company’s suppliers

– Lookup audit details for a supplier including checklist details, nonconformance (NCR) details, and Supplier and Task Group NCR responses

– Lookup the current audit status of a supplier

– Download or print hard copy checklist(s)

– View new or existing Supplier Advisories

– View all Nadcap Procedures (NIPs, NOPs, NTGOPs)

• eAuditNet Company Administrator, you can use eAuditNet to:

– Create new eAuditNet users for your company

– Edit current eAuditNet users for your company

– Accept or reject eAuditNet users that select your company during registration

– Set-up company Users to receive weekly e-mails regarding your QML supplier audits that were submitted (Email Subscription Application)

• If you are a Task Group Member, you can use eAuditNet to:

– View and discuss supplier audit NCRs

– Ballot on supplier audit and merit recommendations

An eAuditNet Subscriber’s Audit Review Guide and eAuditNet Company

Administrator’s Guide can be downloaded from eAuditNet using

Public Documents.

eAUDITNET FOR SUBSCRIBERS – www.eAuditNet.com

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Nadcap SUBSCRIBER TUTORIAL

INDUSTRY MANAGED PROGRAM

AUDIT CHECKLIST

PROCESS

EVALUTION/ IMPROVEMENT

CORRECTIVE

ACTIONS AS REQUIRED

AUDIT RESULTS

AUDIT CONDUCTED

AUDITOR

QUALIFICATION

& SELECTION INDUSTRY

EXPERTS

MANAGE ALL KEY STEPS

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Nadcap SUBSCRIBER TUTORIAL

TOP 10 PARAGRAPHS SINCE RELEASE OF COMP AC7118 REV A232

AUDITS

18.8%

14.5%

9.9% 9.0% 8.7% 8.3% 8.3% 7.7% 7.6% 7.2%

0% 2% 4% 6% 8%

10% 12% 14% 16% 18% 20%

11.3.2

12a-g.2

.1

6.3.1

5.1.11

12a-b,g.2

.11 & f.

2.10

12a-b.2.13

6.3.2

11.3.1

14a-b.2.10

7.5.2

Hundreds

(Jan 1, 2007 through Feb 9, 2009)

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Nadcap SUBSCRIBER TUTORIAL

NDT TOP PARAGRAPH REFERENCES AC7114 (SAMPLE – 2010)

470

235 209

185 170

140 137 115 108

80 78 70 70 70 70 65 64 63 61 59 57 55 55 53 53

0

50

100

150

200

250

300

350

400

450

500

4.1.1

8.1.3

8.1.2

4.4.1

4.4.2

5.1.3

4.4.3

4.2.2

8.2.2

8.1.1

5.3.22

5.1.8

5.3.14

5.3.16

5.3.19

4.3.3

5.3.17

5.3.15

5.2.2

4.3.2

5.3.7

5.2.13

5.4.6

5.6.6

7.2.6

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Nadcap SUBSCRIBER TUTORIAL

QUALITY IMPROVEMENTS FOR SUPPLIERS (SSC 2009 SURVEY RESULTS)

An increasing percentage of Nadcap accredited companies report quality

improvement in the area(s) related to their Nadcap accreditation(s).

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Nadcap SUBSCRIBER TUTORIAL

User/Primes

“LIABILITY”

Does not shift

Supplier

Conformity

Early Warnings

Nadcap-Wide

Central Information Network

“eAuditNet”

Agreements:

•Auditors

•Suppliers

•Users

PRI/Nadcap

Supplement with PRI

Responsible for the ‘process’

• Industry Standards

• Procedures

• Oversight

• Core Values

Reduce Risk

Reduce Escapes

Supplier Responsiveness

Consistency in Training

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Nadcap SUBSCRIBER TUTORIAL

21-25 October 2013

Pittsburgh, PA USA

On-line registration available at

www.pri-network.org

Reservation information will be posted on the

PRI website (www.pri-network.org) when available.

NEXT Nadcap MEETING

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Nadcap SUBSCRIBER TUTORIAL

QUESTIONS

QUESTION TIME

?