3 Organising

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    ORGANIZINGORGANIZING

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    Importance ofImportance of

    OrganizationOrganization Sound organization can contributeSound organization can contribute

    greatly to the continuity andgreatly to the continuity and

    success of enterprise.success of enterprise.

     A sound organization leads to A sound organization leads to

    specialization.specialization.

     A sound organization minimizes A sound organization minimizes

    corruption and ineiciencies.corruption and ineiciencies.

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    Importance of OrganizationImportance of Organization

    contcont !acilitate Optimum use of!acilitate Optimum use of

    resources.resources.

     A sound organization does not A sound organization does not

    generate confusion.generate confusion.

     A sound organization facilitates A sound organization facilitates

    the training and managerialthe training and managerial

    de"elopment of personnel.de"elopment of personnel.

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    #$ARA#%&RIS%I# ' !&A%(R&S O!#$ARA#%&RIS%I# ' !&A%(R&S O!

    ORGANIZA%IONORGANIZA%ION 

    Organization is a group of people) small orOrganization is a group of people) small orlarge.large.

    It leads to di"ision of *or+ andIt leads to di"ision of *or+ andresponsibilities.responsibilities.

    It de,nes and ,-es the duties andIt de,nes and ,-es the duties and

    responsibilities of employees.responsibilities of employees.

    It establishes a relationship bet*eenIt establishes a relationship bet*een

    authority and responsibility and controlsauthority and responsibility and controls

    the eorts of the groups.the eorts of the groups.

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    OrganisingOrganising

    %he deployment of organisational%he deployment of organisational

    resources toresources to

    achie"e strategic goals.achie"e strategic goals.

    %he deployment of resources is%he deployment of resources is

    re/ected in the organization0s di"isionre/ected in the organization0s di"ision

    of labour intoof labour into speci,c departmentss

    peci,c departmentsand 1obs) the formal lines ofan

    d 1obs) the formal lines of

    authority) and the mechanisms forauthorit

     y) and the mechanisms for

    co2ordinating tas+sco2ordinatin

    g tas+s.3.3

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    4RO#&SS O!4RO#&SS O!

    ORGANIZINGORGANIZING

    5etermination of ob1ecti"es.

    5eciding "arious acti"ities.

    Grouping of acti"ities.

     Assignment of responsibilities

    to de,nite persons. 5elegation of authority.

    4ro"iding physical facilities and

    proper en"ironment.

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    %&N 6ASI# 4RIN#I47&S O!%&N 6ASI# 4RIN#I47&S O!

    ORGANIZA%IONORGANIZA%ION

    8.8. %he Scalar 4rinciple%he Scalar 4rinciple

    9.9. (nity of #ommand(nity of #ommand

    :.:. Span of ;anagementSpan of ;anagement

    .  Authority and Responsibility  Authority and Responsibility 

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    6ASI# 4RIN#I47&S O!6ASI# 4RIN#I47&S O!

    ORGANA%ION contORGANA%ION cont

    ?.?. 5elegation of Authority 5elegation of Authority 

    @.@. #entralization and#entralization and5ecentralization5ecentralization

    .. !ormalization!ormalization

    B.B. 5epartmentalization5epartmentalization

    8C.8C. #oordination and $uman Relations#oordination and $uman Relations

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    Need for organizationNeed for organization

    structurestructure

    %he organization structure%he organization structure

    facilitates in ,-ing thefacilitates in ,-ing the

    responsibility department *ise)responsibility department *ise)

    section *ise or on indi"idual basis.section *ise or on indi"idual basis.

    It is necessary for theIt is necessary for the

    establishment of authority.establishment of authority.

    It promotes di"ision of *or+ andIt promotes di"ision of *or+ and

    leads to specialization.leads to specialization.

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    It a"oids confusion) duplication)It a"oids confusion) duplication)

     *astage and ineiciencies. *astage and ineiciencies.

    It facilitates the /o* ofIt facilitates the /o* of

    information and decision ma+inginformation and decision ma+ing

    from one le"el to another.from one le"el to another.

    It de,nes the positions and unitsIt de,nes the positions and units

     *ith in the organization. *ith in the organization.

    Need for organizationNeed for organization

    structurestructure cont..cont..

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    %ypes of organization%ypes of organization

    structurestructure

    7ine or military or scalar7ine or military or scalar

    organization.organization.

    !unctional or sta organization.!unctional or sta organization. 7ine and sta organization.7ine and sta organization.

    #ommittee organization.#ommittee organization.

    4ro1ect organization.4ro1ect organization.

    ;atri- organization.;atri- organization.

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    7IN& ORGANIZA%ION7IN& ORGANIZA%ION

    It is based upon relati"eIt is based upon relati"e

    authority and responsibility.authority and responsibility.

    It is direct and people atIt is direct and people at

    dierent le"el +no* to *homdierent le"el +no* to *hom

    they are accountable) assignthey are accountable) assign

    duties) dismiss and ta+eduties) dismiss and ta+edisciplinary action against them.disciplinary action against them.

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    General ManagerGeneral Manager

      Accounts Production Marketing Manager Manager Manager 

     

     Accountant 1 Accountant 2

    Supervisor 1 Supervisor 2

    Sales

    Supervisor 1Sales

    Supervisor 2

    Clerks Clerks

    Workers Workers

    Salesmen Salesmen

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    S%A!!'!(N#%IONA7S%A!!'!(N#%IONA7

    ORGANIZA%IONORGANIZA%ION

    !.=.%aylor disco"ered this method of!.=.%aylor disco"ered this method ofdi"iding the *or+ of management indi"iding the *or+ of management in

    such a *ay that each man in the factorysuch a *ay that each man in the factoryshould ha"e as fe* functions as possibleshould ha"e as fe* functions as possibleto perform.to perform.

    (nder this type of organization *or+ers(nder this type of organization *or+ersor subordinates) instead of coming inor subordinates) instead of coming incontact *ith only one immediatecontact *ith only one immediatesuperior) recei"e daily *or+ orders fromsuperior) recei"e daily *or+ orders from

    se"eral specialists or oicers.se"eral specialists or oicers.

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    Superintendent

    Oice Shop

    RouteClark 

    Instruction Clark 

    Time &isciplinar! Clark 

    Repair"oss

    Speed"oss

    Gang"os

    s

    #orkers

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    7ine and sta7ine and sta

    organizationorganization %he combination of line%he combination of line

    organization *ith e-pert staorganization *ith e-pert sta

    constitutes the type ofconstitutes the type of

    organization +no*n as line andorganization +no*n as line andsta organization.sta organization.

    In this method) the line maintainsIn this method) the line maintainsdiscipline D stability and stadiscipline D stability and sta

    pro"ides e-pert informationpro"ides e-pert information

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    %he line delegates the authority by%he line delegates the authority by

     *hich the sta performs these *hich the sta performs thesefunctions and the performance mustfunctions and the performance must

    be acceptable to the line beforebe acceptable to the line before

    action is ta+en.action is ta+en.

    &ach department is headed by a line&ach department is headed by a line

    oicer *ho is to decide) plan) e-ecuteoicer *ho is to decide) plan) e-ecute

    and control business operations onand control business operations onthe guidelines indicated by the stathe guidelines indicated by the sta

    e-perts associated *ith his dept.e-perts associated *ith his dept. 

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    Share Holders

    Board of Directors

    eneral Manager !esearch

    "ngineers

    #ndustrial

    !esearch

    "ngineers

    Work Manager   Assistant Assistant

    Production Superintendent  AccountingSales

    Manager 

    $oremen

    Workers

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    5epartmentalization5epartmentalization

    Departmentalization is the basis for grouping Departmentalization is the basis for grouping  positions into departments and departments positions into departments and departments

    into the total organization.into the total organization.

    %here are > approaches%here are > approaches

    8.8. !unctional!unctional

    9.9. 5i"isional5i"isional:.:. ;atri- ;atri- 

    . Net*or+ Net*or+ 

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     Functional structure Functional structure

    people are grouped together inpeople are grouped together in

    departments by common s+illsdepartments by common s+ills

    and *or+ accordingly.and *or+ accordingly.

      e.g. ;anufacturing) ;ar+eting)e.g. ;anufacturing) ;ar+eting)

    !inance3!inance3President

    Finance Manufacturing Marketing

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     Divisional structure Divisional structure

    5epartments are grouped into5epartments are grouped into

    di"isions based on a commondi"isions based on a common

    product) program or geographicalproduct) program or geographical

    region territory3.region territory3.President

    Division 1 Division 2 Division 3

    Finance

    Marketing

    R&D Finance

    Marketing

    R&D Finance

    Marketing

    R&D

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     Matrix structure Matrix structure

    !unctional and di"isional chains!unctional and di"isional chains

    of command are in eect all atof command are in eect all at

    once in the same departments.once in the same departments.

    %*o chains of command e-ist and%*o chains of command e-ist and

    some employees report to t*osome employees report to t*o

    bossesbosses President

    VP Finance VP Marketing

    Product Manager A

    Product Manager B

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    Team-based structureTeam-based structure

     A  A  structure in *hich the entirestructure in *hich the entireorganisation is made up of teamsorganisation is made up of teams

    that coordinate their *or+ andthat coordinate their *or+ and

     *or+ directly *ith customers to *or+ directly *ith customers to

    accomplish organisational goals.accomplish organisational goals.

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     Network structure Network structure

    %his is *here the company%his is *here the company

    subcontracts many of its ma1orsubcontracts many of its ma1or

    functions to separate companiesfunctions to separate companies

    and coordinates their acti"itiesand coordinates their acti"itiesfrom a small headEuartersfrom a small headEuarters

    organisation.organisation.

    Compan Core

    !"#B$

    Design Compan

    %ransportation

    Compan

    Manufacturing Compan

    AC Receiva'(eCompan

    Distri'ution Compan

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    #&N%RA7IZA%ION#&N%RA7IZA%ION It is the systematic and consistentIt is the systematic and consistent

    reser"ation of authority at centralreser"ation of authority at central

    points *ithin the organization.points *ithin the organization.

    #entralization can be found#entralization can be found

    necessary for thenecessary for the

    follo*ing reasons Ffollo*ing reasons F

    %o facilitate personnel leadership.%o facilitate personnel leadership.

    %o introduce better coordination .%o introduce better coordination .

    %o handle emergencies.%o handle emergencies.

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    5&N%RA7IZA%ION5&N%RA7IZA%ION

    It implies a systematic delegationIt implies a systematic delegationof authority through out the *holeof authority through out the *holeorganization.organization. 

    5ecision authority is pushed5ecision authority is pusheddo*n*ard to lo*er organizationdo*n*ard to lo*er organizationle"els.le"els.

    5ecentralization is belie"ed to5ecentralization is belie"ed torelie"e the burden of top managers)relie"e the burden of top managers)ma+e greater use of *or+ers s+ills.ma+e greater use of *or+ers s+ills.

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