One Gateway Plaza Los Angeles, CA 90012-2952

213.922.2ooo Tel metro. net

AD-HOC CONGESTION REDUCTION COMMITTEE OCTOBER 15, 2014

SUBJECT: LA COUNTY CONGESTION REDUCTION DEMONSTRATION PROGRAM: PERFORMANCE UPDATE REPORT

ACTION: RECEIVE AND FILE

RECOMMENDATION

Receive and file report (Attachment A) on the Los Angeles County Congestion Reduction Demonstration Program.

ISSUE

In April 2008, Metro received a $210.6 million Congestion Reduction Demonstration grant from the US Department of Transportation to convert existing carpool lanes to Expresslanes on the 11 0 and 1 0 freeways. The federal grant required 12 months of concurrent toll operations of the Metro Express lanes. The one-year pilot period concluded on February 23, 2014.

DISCUSSION

Attachment A provides a detailed summary of the program's performance through June 30, 2014. Following are highlights of the Metro Expresslanes performance, based upon data from approximately 19 months of operation on the 1-11 0 and 16 months of operation on the 1-1 0:

• Monthly average travel speeds remain above 45 mph 1 00% of the time. o 11 0 Express lanes average AM peak-period monthly travel speeds: 62

mph. o 10 Expresslanes average AM peak-period monthly travel speeds: 66 mph.

• Transit ridership in the Express lanes continues to grow, increasing by 11% in the last year.

• Vehicle trips in the Expresslanes are steadily increasing and have increased by 40.3% since March 2013- the first full month of operation on both corridors .

• 63% of users travei toll-free in the Expresslanes, while 38% of users paid a toll as solo drivers.

31

A total of 297,342 transponders have been issued through June 30, 2014. The distribution among Los Angeles County households indicates that the FasTrak® account holders are represented by all income levels, and the majority (66%) of account holders live in areas where the annual household income is less than $75,000.

Recently, the Los Angeles Department of Transportation (LADOT) installed new overhead signage at Figueroa Way, allowing all drivers traveling Westbound on Adams Blvd to access Northbound Figueroa Street via Figueroa Way. This road was previously restricted to carpools only as part of the Harbor Freeway Transitway Project. This new access will benefit 1-11 0 Express Lanes users, who use the Adams exit, to save time by bypassing the intersection at Adams and Figueroa and use Figueroa Way to continue their commute into Downtown Los Angeles. Since the installation of the new signage , LADOT reported a 10% increase in usage of Figueroa Way.

ATTACHMENT

A. Metro ExpressLanes Performance Update-Through June 30, 2014

Prepared by: Ruby Arellano, Transportation Planner, 213.922.1488 Shahrzad Amiri, Executive Officer, Congestion Reduction , 213-922-3061

Performance Update Report Page 2

Step~ Executive Director, Vendor Contract Management

Arthur T. Leahy Chief Executive Officer

Performance Update Report Page 3

SEPTEMBER 25, 2014

Note: The data contained in this report is based upon 19 and a half months ~.operation on the 110 corridor and 16 months of operation o the 10 corridor.

-

TABLE OF CONTENTS

METRO EXPRESSLANES OVERVIEW ................................ · . · . · ... · . · · · · · · · · · · · 3 Project Background ................................................................ · . · · . · · · · 3

Partnership and Team ........................................................... · · · · · · · · · · · 0 3

Tolling Authority ......................................................... · .. · · .. · · · · · · · · · · · · · 3

11 0 Characteristics ....................................... .. ................... · · · · · · · · · · · · · 4

1 0 Characteristics · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 4

Entry and Exit Locations · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 4

METRO EXPRESSLANES HIGHLIGHTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

FASTRAK TRANSPONDER ADOPTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Issuance of Fastrak Transponders ......................... 0 ....................... 0......... 6

Accounts by Opening Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Statewide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Southern California . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Los Angeles County . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

MEL LOW-INCOME ASSISTANCE PLAN ................................................... 10 Highlights .................. . .. . ....................... 0 ••••••••••••••••••••••••••••••••••••• 10

Plan Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

METRO EXPRESSLANES USER PROFILE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Mode Split . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Trips by Corridor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Accounts by Household Income .............................................................. 12

TRAVEL SPEEDS-AM PEAK PERIOD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

TRANSIT RIDERSHIP ON EXPRESSLANES ................................................ 14 Average Weekday Ridership ..................................... 0 ........................... 14

Metro Silver Line Overview ................................................................... 15

Monthly Ridership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

On-time Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

TRANSIT REWARDS PROGRAM ............. o ••••••••••••••••••••••••••••••••••• • •••••••• o 17 Program Overview ..................................................... . ..................... 17

Qualified Transit Lines .......................................... 0 ••••••••••••••••• • •••••••• 0 0 17

a. Metro 2

METRO EXPRESSLANES OVERVIEW

PROJECT BACKGROUND

Los Angeles County is among the most congested areas in the nation _ A pioneer in the development of High

Occupancy Vehicle (HOV) lanes, California's solution to traffic congestion has itself become a casualty of overuse_ In

2008, the federal government provided an opportunity to build a High Occupancy Toll (HOT) lane system in Los

Angeles County with the Congestion Reduction Demonstration (CRD) grant award of significant federal funding

($210.6 million) _ Offering a multi-modal approach , the federal grant funded 59 new clean fuel buses, security and

lighting improvements at transit stations , new bike lockers, LA Express Park, construction of a new El Monte Station ,

expanded transit signal priority in downtown Los Angeles , and the conversion of existing carpool lanes to HOT lanes

on two congested corridors _ This integrated approach is critical to achieve the objective of moving more people - not

more cars _

The Los Angeles County Metropolitan Transportation Authority (Metro) and California Department of Transportation

(Caltrans) partnered on Los Angeles County's first ever HOT lanes , branded as ExpressLanes. The ExpressLanes

opened on November 10, 2012 on the 1-110 Harbor Freeway, between Adams Boulevard and the SR-91 freeway , and

on February 23 , 2013 on the 1-10 El Monte Freeway, between Alameda Street and the 1-605 freeway _

PARTNERSHIP AND T EAM

The combined 110 and 10 project is one of 10 State authorized design-build projects per SB4_ The project delivery

involved countless moving parts and required intensive coordination among multiple agencies, the contractor, elected

officials and their constituencies _ Use of design-build as a delivery method accelerated the project schedule by 9 to

12 months over the traditional design-bid-build delivery method _

The ExpressLanes project was built by Atkinson Contractors, LP under contract to Metro_ The contractor was

competitively selected to design-build-operate-and-maintain the ExpressLanes project. The Atkinson team includes

AECOM for design , Steiny for electrical , and Xerox for tolling integration , operations, and maintenance.

More than 615 stakeholder briefings, including 10 public hearings, have been convened . Marketing and Outreach

efforts were led by Metro staff and supplemented with consultant support: Lee Andrews Group , Noble Insight, Fiona

Hutton & Associates , David Lang & Associates , FAST, the RedHill Group, and The Robert Group_

TOLLING AU T HORI TY

Metro obtained legislative authority in 2008 with Senate Bill 1422 (Ridley-Thomas) which authorizes Metro, in

cooperation with Caltrans, to undertake the conversion of HOV lanes to HOT lanes on the 110 and 10 corridors _

®Metro 3

METRO EXPRESSLANES OVERVIEW - CONT'D

110 CHARACTERISTICS

The 110 Express lanes allows solo drivers who pay an

electronic toll to travel in converted carpool lanes wh ile

carpools of two or more travel toll-free with a FasTrak®

transponder.

• Length of Corridor: 11 miles

• Number of Lanes: Two lanes in each direction for 8

miles; one lane in each direction for 3 miles

• Number of Access/Egress Points: 4 Northbound & 6

Southbound

• Converted Direct Connector (HOV): 110/105 in each

direction

·Transit/Park & Ride Facilities: Five inline transit

stations

• Dynamic Pricing Algorithm: Tolls updated every five

minutes

•Incident Management: Dedicated tow trucks during

peak period

FASTRAK® ENTRY AND EXIT LOCATIONS

-r---------------,

Fls~~'PIIt'l:ltrw• Ot~lml W M«rr DpnuUnts ... ...,.

Tl'ltgtMB~.,.,-,"' ... ""-­(ft.ll'Jtd~UU.

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~Metro

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4

10 CHARACTERISTICS

Carpools of three or more travel toll-free with a FasTrak

at all times . Carpools of two travel toll-free Monday

through Friday during off-peak hours (9am-4pm and

7pm-5am) and on weekends.

• Length of Corridor: 14 miles

·Number of Lanes: Two lanes in each direction for 9

miles- includes opening of additional lane by restriping

existing El Monte Busway buffer; One lane in each

direction for 5 miles

• Number of Access/Egress Points: 4 Westbound & 3

Eastbound

• Transit/Park & Ride Facilities: Four inline transit

stations

• Dynamic Pricing Algorithm: Tolls updated every five

minutes

•Incident Management: Dedicated tow trucks during

peak period

--

C.ntraiAv

C.ntrolAv _ ....

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A N

METRO EXPRESSLANES HIGHLIGHTS

TOTAL VEHICLE TRIPS

PRELIMINARY REVENUE

TOTALACCOUNTS OPENED

41,175,621 1-110 : 28,421 ,250 1-10 : 12,754,371

$49,156,352 1-110 : $32,259,417 1-10: $16,896,936

237,245

TOTAL TRANSPONDERS ISSUED .................................... 297,342

LOW-INCOME ASSISTANCE PLAN* ACCOUNTS ............ . ............ 4,925

Expresslanes: Expresslanes:

63.4 mph 66.6 mph

$6.95 $6.10 $0.63/mile $0.44/mile

*Formerly known os the Equity Pion

®Metro 5

FASTRAK TRANSPONDER ADOPTION

CUMULATIVE ISSUANCE OF FAS T RAK TRANSPONDERS

The demand for Metro Expesslanes FasTrak transponders continues to grow. A total of 297 ,342 transponders had

been assigned through June 30 , 20 14 reflecting a tota l of 237,245 accounts . Transponder adoption increased by

64% in Fiscal Yea r 2014 (FY14), in which a total of 116,293 new transponders were issued since June 2013 . An

unl imited number of transponders can be assigned to an account.

350,000

300,000

250,000

200,000

150,000

100,000

- FY13Q4 COMPARISON

217,530 206,392

193,046

228,193

297,342 288,748

279,387 270,222

261,230 253,139

237,259 244,660

Jul-13 Aug-13 Se p-13 Oct-13 Nov-13 Dec-13 Jan-14 Fe b-14 Ma r-14 Apr-14 May-14 Jun-14

PERCENTAGE OF AC C OUNTS BY OPENING CHANNEL

Our retail partners continue to be our largest

channel of transponder distribution . The majority of

our customers sign-up for a FasTrak offered

through one of the 175 participating retail outlets .

Retail outlets include Albertsons, Costco, and the

Automobile Club of Southern California .

®Metro 6

1.0%

MAIL

0.3%

4.6%

FASTRAK TRANSPONDER ADOPTION - CONT'D

STATEWIDE

California state law requires that the switchable FasTrak transponder used for the Metro ExpressLanes be compatible

with all toll facilities Statewide. This enables the device to be universal , so the customer does not have to open

separate accounts with different toll facilities .

Interest to access the 110 and 10 Express Lanes by the general public is not limited to Los Angeles County residents .

Of the 237 ,245 accounts issued as of June 30, 2014, 99.5% were registered with home zip codes within the State of

California , and the remaining 0.5% included zip codes outside of California- representing a total of 49 states.

Total Accounts by County as of June 2014 0 101-500 1001 - 5.000 - 15,001 - 201.700 • 1 - 100 501 - 1,000 - 5,001 - 15,000 .._ ....

• II Je ..

~Metro 7

Of the accounts issued within California ,

as expected, the majority are within Los

Angeles County (85%). However, the

remaining 15% of the accounts had home

zip codes in 45 other counties. Counties

listed in order of largest to smallest number

of accounts are:

Los Angeles Santa Cruz

San Bernardino Solano

Orange San Joaquin

Riverside Merced

San Diego Kings

Ventura Nevada

Santa Clara Stanislaus

Kern Mono

Santa Barbara Humboldt

Alameda Napa

San Francisco Butte

San Mateo San Benito

Contra Costa ElDorado

Sacramento In yo

San Luis Obispo Madera

Fresno Calaveras

Imperial Mendocino

Tulare Lake

Sonoma Mariposa

Marin Yuba

Monterey Sutter

Placer Tuolumne

Yolo

Eli fitJtra.nl

ASTRAK TRANSPONDER ADOPTION - CONT'D

SOUTHERN CALIFORNIA

The Southern California Association of Governments (SCAG) reg ion and San Diego County are home to fou r Express

Lanes and fou r toll roads. The introduction of the Metro ExpressLanes is not only attractive to Los Ange les County

res idents, but also to residents of the neighboring counties in the Southern California region : San Bernardino

(13,507 ), Orange County (10,495), Riverside (4,707) , San Diego (1,681 ), Ventura (858), and Santa Clara (246).

FasTrak Accounts Issued in the SCAG Region and

San Diego County through June 30, 2014:

SA BERNARDINO OUNTY

--- Expresslanes

Total Accounts by Zip Code as of June 2014

0 100 - 299 500 - 999

1 -99 300 - 499 - 1,000 - 1,999 - 2,000 - 5,351

®Metro 8

-=-=-Mnes 051010

233,000 (98% of all accounts)

FASTRAK TRANSPONDER ADOPTION - CONT'D

LOS ANGELES COUNTY

Most (85%) Metro Express Lanes FasTrak accounts were issued in Los Angeles County. More than 51 % of accounts

were issued in the following 15 cities- listed from highest to lowest: Los Angeles (48,388), Torrance (1 0,688), Long

Beach (7, 270), Redondo Beach (6,847), Pasadena (6,503), West Covina (5,956), Manhattan Beach (5,341), Glendale

(4,991 ), Gardena (4,271 ), Covina (3,837), Rancho Palos Verdes (3,718), Carson (3,411 ), Hawthorne (3,324), Arcadia

(2,998), and Alhambra (2,716)

Fas Trak Accounts Issued in Los Angeles

County through June 30, 2014:

RESSLANES FASTRAK ACCOUNTS IN LOS ANG

VENTURA COUNTY

-------- Expresslanes

P3c1 toe Ocean

Total Accounts by Z1 p Code as of June 2014

0 100- 299 500 - 999 - 2,000 - 5,351 ..... m 1 - 99 300-499 - 1,000- 1,999

~Metro 9

-M::JIM-=--MI.e9 5 10

LOS ANGELES COUNTY

201,700 (85% of all accounts)

ORANGE COUNTY

LOW-INCOME ASSISTANCE PLAN*

LOW-INCOME ASSISTANCE PLAN ACCOUNTS · · · · · · · · · · · · · · · · · · · · · · • · · · · · · · · · · · 4,925

TOLL CREDITS ISSUED $123,300

TOLL CREDITS REDEEMED · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · $113,199

PERCENT OPENED WITH CASH/CHECK · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · · 12.6%

ALL FASTRAK ACCOUNTS OPENED WITH CASH/CHECK · · · · · · · · · · · · · · · · · · · · · · · · · · · 0.2%

PLAN OVERVIEW

Metro Expresslanes is the first toll operation in the nation to offer a Plan for low-income commuters. Residents of

Los Angeles County with an annual household income equal to or less than double the federal poverty level qualify

for a one-time $25 credit, and an automatic waiver of the monthly account maintenance fee , when they set up their

Metro Expresslanes account and provide proof of eligibility .

VENTURA COUNTY

,.

-------- Expresslanes

Total Equity Accounts by Zip Code as of June 2014

0 10- 19 - 30 - 39 - 60-139

1 - 9 20 -29 - 40 - 59

*Formerly known as the Equity Plan

®Metro 10

LOS ANGELES COUNTY

ORANGE COUNTY

·-~-~-·"''" 0& 10 ta

METRO EXPRESSLANES USER PROFILE

MODE SPLIT *

All veh icles traveling in the Expresslanes, except for

buses and motorcycles, must have a transponder. Pre­

launch , a majority of carpoolers told us they would

continue to carpool even with the transponder requirement

because they don 't like it when they are forced into the

general purpose lanes when their carpool partner is not

available. They also wanted to reduce violators in the

carpool lanes. The use of the transponder with a self

declaration switch gives carpools the choice and flexibility

that they need . Toll-free carpool trips outpace SOV self­

declared trips on both the 1-110 and 1-1 0 corridors.

TRIPS BY CORRIDOR

1-110

1-1 0

Expresslanes trips continue to increase. Total trips have increased by approximately 40.3% since March 2013- the

first full month of operation on both corridors- and by approximately 26% in FY14.

3,500,000

3,000,000

2,500,000

2,000,000

1,500,000

1,000,000

500,000

0

- FY13Q4 COMPARISON

Jul-13 Aug-13 Sep-13 Oct -13 Nov-13 Dec-13 Jan-14 Feb-14 Ma r-14 Apr-14 May-14 Jun-14

Jul-13 Aug-13 I Sep-13 Oct-13 Nov-13 Dec-13 i Jan-14 I Feb-14 I Mar-14 Apr-14 May-14 Jun-14 I 1-10 741,753 807,741 I 741,142 830,551 755,129 793,590 l 811,669 818,418 I 942,328 970,737 985,368 942,664 1

1• 1-110 1,383,280 1,448,634 11,458,683 11,603,704 1,517,172 1,528,079 1,542,963 11,499,157 11,719,061 1,772,198 1,815,475 1,713,366

2013 TotalllO and 10 Expresslanes Trips- April , May, June

'Effective February 24, 2014, vehicles displaying a DMV issued white or green clean air vehicle decal were allowed tall-free access by setting transponder switch position to 3+ (3-person carpool). Thus, mode split may include white or green decal vehicle trips which may contain single-occupant veh1cle trips classified os HOV3+.

®Metro 11

METRO EXPRESSLANES USER PROFILE- CO T'D

ACCOUNTS BY HOUSEHOLD INCOME

Correlating account holder zip code data with census tract data shows that the majority (66%) of account holders live

in areas where the annual household income is less than $75,000.

I

HOUSEHOLD INCOME*

Less than $35,000

$35,000 to $49,999

$50,000 to $74,999

$75,000 to $99,999

$100,000 to $149,999

$150,000 or more

TOTAL

NUMBER OF ACCOUNTS

ISSUED

19,422

47,717

88,182

50,518

26,384

4,694

236,917**

• Less than $35 , 000

• $35,000 to $49,999

• S5o,ooo to $74,999

• $75,000 to $99,999

• $100,000 to $149,999

• $150,000 or more

PERCENT OF ACCOUNTS

ISSUED

8%

21%

37%

21%

11%

2%

100%

*Table values represent percentages of records matched to ZCTAs with available household income data in the American Community Survey 2011 5-year sample (S1903). **328 account records (0.1%) could not be matched to US Census data with available income data.

®Metro 12

TRAVEL SPEEDS-AM PEAK PERIOD (5AM-9AM)

AVERAGE TRAVEL SPEEDS

Average travel speeds during the morn ing peak period (5 am to 9 am) have remained fa irly stable on the Metro

Expresslanes. Although average AM-peak-period travel speeds , on the 110 Expresslanes, decreased by

approximately 5 miles per hour from July 2013 to February 2014, speeds have been steadily increasing since

February 2014. On the 10 Expresslanes, average travel speeds have remained between 65.2 and 66.6 mph from

July 2013 through June 2014.

M 0 NTH

July 2013

August 2013

September 2013

October 2013

November 2013

December 2013

January 2014

February 2014

March 2014

April2014

May 2014

June 2014

a. Metro

1-1 0

AVERAGE TRAVEL SPEEDS

65.3 mph

64.2 mph

61.1 mph

60.6 mph

59.5 mph

63.3 mph

62.4 mph

59.6 mph

59.7 mph

61.5 mph

60.7 mph

63.4 mph

M 0 NTH

July 2013

August 2013

September 2013

October 2013

November 2013

December 2013

January 2014

February 2014

March 2014

April2014

May 2014

June 2014

13

1-1 0

AVERAGE TRAVEL SPEEDS

65.8 mph

66.1 mph

66.4 mph

65.8 mph

65.2 mph

65.4 mph

65.5 mph

65.3 mph

66.1 mph

66.3 mph

66.5 mph

66.6 mph

TRANSIT RIDERSHIP ON EXPRESS LANES

AVERAGE WEEKDAY RIDERSHIP-YEAR COMPARISON

Improved transit service and facilities are an integral aspect of the Expresslanes project. The CRD grant provided

several transit improvements, including 59 new clean fuel buses, security and lighting improvements at transit

stations , new bike lockers, construction of a new El Monte Station and expanded transit signal priority in downtown

Los Angeles.

With a yearly difference of 3, 166, transit ridership

on the Metro ExpressLanes increased by

JUNE 2014

JUNE 2013

0 5,000 10,000 15,000

JUNE 2013

• Silver Line (1-110) 5,424 ._ Silver Line (1 -10) 6,898

• Gardena 2 6,309

Gardena 1X 876 +--

• Silver Streak 4,980

FH RT699 1,178

• Metro 450X 1,818

Metro 550 1,717

Torrance Line 4 203

TOTAL 29,403

®Metro 14

10.8% from June 2013.

20,000 25,000 30,000 35,000

JUNE 2014

6,500

6,911

7,865

1,082

5,309

1,369

1,694

1,648

191

32,569

TRANSIT RIDERSHIP­SILVER LINE

METRO SILVER LI NE OVERVIEW

The Metro Silver Line operates as a Bus Rapid Transit (BRT) system on

the 110 and 10 Express Lanes. The CRD grant funds provided 41 clean

fuel buses and an operating subsidy for the Silver Line.

Silver Line milestones:

January 2010: First full month of Silver Line BRT service.

June 2011 : Silver Line AM peak-period service on the 1-110 increased

from every 30 min to 15 min.

June 2012: Silver Line AM peak-period service increased from every

15 min to 10 min on the 1-110.

November 2012: 1-110 ExpressLanes opened.

February 2013: 1-10 ExpressLanes opened.

~·

HAR GAT'WAV

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F i# / !/ I " .- • (/ ,; / t--·-·

NURW .... K

June 2013: Silver Line Saturday service increased from 40 to 20 min, Sunday from 60 to 30 min on the 1-110.

December 2013: Silver Line peak-period service increased to every 5 min on the 1-110.

MONTHLY RIDERSHIP

The Silver Line continues to gain popularity. Silver Line ridership has increased by nearly 102.8% since 2010.

FY14 experienced an additional ridership of 13,899 compared to the previous year- a ridership increase of 8.84%.

Over 60% of daily boardings are during peak hours.

16,000 APR 14

MAY14

14,483 14,763

15,000

JUN 14 14,000 13,411

13,000

12,000

11,000

10,000

9,000 2013-2014

8,000 - 2012-2013

7,000 July August September October November December January February March Apri l May June

G) Metro 15

TRANSIT R D P SILVER LINE -CO '0

ON-TIME PERFORMANCE

Providing high-quality transit service is the key to meeting the Expresslanes goal of moving more people- not

more vehicles . With the exception of October and November, when performance dipped due to seasonal increases

in traffic volume , the on-time performance for the Silver Line BRT continues to exceed the "before opening"

threshold of 69%.

85.0%

80.0% 78% 77% 78%

75% 75% 76% 76%

75 .0%

70.0%

65% 65% 65 .0%

60.0%

55 .0%

50.0%

Jul-13 Aug-13 5ep-13 Oct-13 Nov-13 Dec-13 Jan-14 Feb-14 Mar-14 Apr-14 May-14 Jun-14

"BEFORE OPENING" THRESHOLD FY13 Q4 COMPARISON

a. Metro 16

TRANSIT REWARDS PROGRAM

7,423 accounts have enrolled in the Transit Rewards Program

through June 30, 2014; earning a total or

PROGRAM OVERVIEW

$19,720 in toll credits.

To support the deployment of the 110 and 10 ExpressLanes, Metro offers transit riders the ability to earn toll credits

by linking their TAP card to their Metro ExpressLanes FasTrak account. A first of its kind in the country , transit

riders can earn a $5 toll credit each time they take 32 one-way trips during peak hours along the 1-110 Harbor

Transitway or the 1-10 El Monte Busway.

QUALIFIED TRANSIT LINES

The following transit lines qualify for Transit Rewards :

• On the 1-110: Metro Lines 448, 450, 460; Gardena Line 1X; Torrance Line 4; LADOT Commuter Express 438 and 448

• On the 1-10: Metro Lines 485, 487 , 489 and Metro Silver Line; Foothill Lines 481 , 493, 497, 498, 499, 699 and Silver

Streak

®Metro 17