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PTD Telekit Meeting - Serco
Date ofmeeting
21/4/11 SupplierName:
Serco
Meeting Location:
AttendeesDWP: redactedSerco: redacted
Record ofdiscussion
redacted provided an update on progress with amendments. A
reviewhas been conducted on CPAs 15 and 17 to identify what
amendmentsthey need to make. W2W Business Unit will not longer
exist andreporting will now be to the Home Affairs Team.
Information has beensent to the relevant work stream and redacted
(Commercial Manager)will bring a table showing the changes to the
meeting on 4th May to talk
through it with us.
redacted asked if we could see something in advance but redacted
saidthat this was a significant piece of work that would need to be
simplifiedand in view of the holidays it would be preferable to
wait until the 4 th.redacted asked it they will be producing an
addendum to the contractfollowing out meeting on the 4th and
redacted confirmed this.
redacted discussed changes to the IT system, a review of systems
wasunderway and the team was already lined up to go on the agreed
dateof 1/7. redacted said IT training needs had been agreed and
theprogramme and rooms were arranged. redacted confirmed that
therewere no other fundamental changes and that there was no
indicationthat any of the subcontractors were not interested.
redacted asked if we could have a revised implementation plan as
theone we have for West Mids has a different go-live date. redacted
agreedto provide one and some supporting narrative, and also gave
asummary of where they were with premises/leases in the 2 CPAs
noshowstoppers. Recruitment and training still on track, some
datesidentified mid May and some in June. Current FND providers
will need
additional follow-on training as they will not be available to
completeearlier training.
redacted said some internal issues with IT but nothing that will
impactgo-live. Impact training starts 23/5 and by 24/6 information
will beloaded on the system in advance of 1/7.
redacted also discussed the dashboard reporting and asked if he
couldreplace our implementation highlight report with their
morecomprehensive report, which covers, subcontractors, premises,
Prap,comms and marketing, finance , TUPE and tops 5 risks. redacted
to
send us one to see if it meets our requirement. redacted said
wecouldnt say whether this would be okay for redacted but that we
are
Generic inbox. DWP work progptdq&aSerco in Confidence
8/3/2019 386. CPA17: Serco Ltd - PTD Telekit 21 April 2 -V2
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happy to accept this format. This is updated weekly and
discussedeach Friday. redacted agreed to send to us following this
meeting, andnext Thursday.
redacted asked in what format we wanted the risk log, 1 page
copy orthe dashboard template. redacted said we want to see the top
risks andwould be happy to accept an extract from their project
managementsystem. redacted confirmed that he will send one over
todayredacted asked for the questions from JCP in advance of the
meeting on4th May. redacted outlined that they will not have sight
of the bid but thatwhen we send the agenda we will ask them if they
wish to see anythingspecifically covered at the meeting. Any
responses will be sent throughto redacted Thursday 28/4.
redacted also provided an update on Annex 7 Transparency
Agendaand confirmed that she would be sending the proposals through
directlyto redacted next week.
Redacted said that we probably will not need a further meeting
nextweek, and confirmed that following the meeting on 4th May she
wouldget further advice if required regarding the amendments.
Action Points redacted - To email JCP reps and provide any
questions to redacted bynoon Thursday 28/4.
redacted to send report and risk log through to redacted today
andfurther report next Thursday.
Action Point
Owner
Date(s) for
Clearance
Author redacted Date recorded 21/4/11
Date Returnedto generic
Inbox
Generic inbox. DWP work progptdq&aSerco in Confidence
