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    Product Price

    Place Promotion

    Marketing Mix (4ps)

    Slide 1

    The marketing mix principles are controllable variables

    which have to be carefully managed and must meet the

    needs of the defined target group. All elements of the mix are

    Linked and must support each other.

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    Marketing Mix (4ps)

    Slide 2 Product

    Product Decisions

    Branding Quality Features

    We must remember that Marketing is fundamentally about providing the correct bundle of

    benefits to the end user, hence the saying Marketing is not about providing products or

    services it is essentially about providing changing benefits to the changing needs and

    demands of the customer (P.Tailor 7/00)

    Benefits offered

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    Marketing Mix (4ps)

    Slide 3 Pricing

    Pricing Strategies

    Penetration

    Skimming

    Competition

    Product Line

    Bundle

    Psychological

    Pricing is the only mix which generates a turnoverfor the organisation. The remaining 3ps are the

    variable cost for the organisation. It costs to

    produce and design a product, it costs to distribute

    a product and costs to promote it. Price must

    support these elements of the mix. Pricing is

    difficult and must reflect supply and demand

    relationship.

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    Marketing Mix (4ps)

    Slide 4 Promotion

    Promotional Mix

    Advertising

    PublicRelations

    Sales

    Promotion

    Personal

    Selling

    Direct

    Mail

    Internet/

    E-commerce

    A successful product or service means nothing

    unless the benefit of such a service can be

    communicated clearly to the target market. An

    organisations promotional mix can consist of:

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    Marketing Mix (4ps)

    Slide 5 Place

    Manufacturer

    Consumer

    Manufacturer

    Retailer

    Consumer

    Direct Distribution Indirect Distribution

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    The Marketing Process1. Understand the org.s mission & the role

    mktg. plays in fulfilling that mission.

    2. Set the marketing objectives.

    3. Gather, analyze and interpret the org.s situation -SWOT analysis.

    Strengths

    Weaknesses

    Opportunities Threats

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    The Marketing Process . . .

    4. Develop marketing strategy

    target market

    marketing mix

    5. Implement marketing strategy.

    6. Design performance measures.

    7. Periodically evaluate marketing efforts and

    make changes, if needed.

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    Understanding the Marketplace

    Core Concepts

    Needs, wants, and

    demands

    Marketing offers:

    including products,

    services and experiences

    Value and satisfaction

    Exchange, transactions

    and relationships

    Markets

    Need

    State of felt deprivation

    Example: Need food

    Wants

    The form of needs as

    shaped by culture and the

    individual

    Example: Want a Big Mac Demands

    Wants which are backed by

    buying power

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    Understanding the Marketplace

    Core Concepts

    Needs, wants, and

    demands

    Marketing offers:

    including products,

    services and experiences

    Value and satisfaction

    Exchange, transactions

    and relationships

    Markets

    Marketing offer

    Combination of products,

    services, information or

    experiences that satisfy aneed or want

    Offer may include services,

    activities, people, places,

    information or ideas

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    Understanding the Marketplace

    Core Concepts

    Needs, wants, and

    demands

    Marketing offers:

    including products,

    services and experiences

    Value and satisfaction

    Exchange, transactions

    and relationships

    Markets

    Value

    Customers form

    expectations regarding

    value Marketers must deliver

    value to consumers

    Satisfaction

    A satisfied customer willbuy again and tell others

    about their good experience

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    Understanding the Marketplace

    Core Concepts

    Needs, wants, and

    demands

    Marketing offers:

    including products,

    services and experiences

    Value and satisfaction

    Exchange, transactions

    and relationships

    Markets

    Exchange

    The act of obtaining a

    desired object from

    someone by offeringsomething in return

    One exchange is not the

    goal, relationships with

    several exchanges are the

    goal Relationships are built

    through delivering value

    and satisfaction

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    Understanding the Marketplace

    Core Concepts

    Needs, wants, and

    demands

    Marketing offers:

    including products,

    services and experiences

    Value and satisfaction

    Exchange, transactions

    and relationships

    Markets

    Market

    Set of actual and potential

    buyers of a product

    Marketers seek buyers thatare profitable