4 Reasons Why Software Selections FailFrom 2014 Webinar Series: Aldridge Executive Briefings

4 ReasonsWhy software selections fail

The biggest triggers for failed software selection are ignorance and incorrect assumptions.

These triggers manifest themselves in four major ways.

1. Needs Analysis Failure

Not taking the time to do a needs analysis is the #1 issue:

• decision-makers get excited and jump the gun

• getting features you need are great, but new software can’t leave other functionality behind

Resolution: Perform a thorough needs analysis; take a needs inventory

2. Underestimating the scope of the problem

• #1 risk factor for failed software selections

• cost of software + cost and commitment of time, resources, and energy

• lack of understanding by decision-makers

• don’t stray from your core competency as an executive; get help

Resolution: Business leaders, not technicians, should lead the process.Be educated on cost and commitment.

3. Making assumptions that just aren’t true

Ignorance leads to assumptions:

• it has all the features we need

• it will work right out of the box

• it’s only software, it’s not that big of a deal

• I can just hand it off to IT

Resolution: Leading implementation involves business, management, and leadership outside core competency of an IT department.

4. Cultural issues & failure to involve key stakeholders and influencers

• a huge problem that can’t be solved with software

• must get employees on board at the beginning and keep them there

• be sure to fully explain why, what, and how

Resolution: Enroll employees by explaining why you’re making the change and how it will help them.

This is an excerpt from our 10/9 webinar:

“I think we’re outgrowing Quickbooks!...(or any other system in your business”

For more, the recording can be found atwww.aldridge.com/webinars

2014 Webinar Series: Aldridge Executive Briefings