38
4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language Office Defence Intelligence and Security Institute

4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Embed Size (px)

Citation preview

Page 1: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

4 September 2013

STRATEGIES TO REDUCE TEST FRAUD

Preventing, detecting, and investigating test security irregularities

Gerard Seinhorst

Head, Language Office

Defence Intelligence and Security Institute

Page 2: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence24 September 2013

INTRODUCTION

Page 3: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence34 September 2013

PRESENTATION OVERVIEW

• Test Fraud – What is it and why is it a concern?

• Cheating – What do we know about it?

• Strategies to minimize test fraud

Prevention

Detection

Follow-Up Actions

Page 4: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence44 September 2013

TEST FRAUD

1. Cheating:

“any action taken before, during, or after the administration of a test or assignment, that is intended to gain an unfair advantage or produce inaccurate results” (Cizek, 2012)

2. Test Piracy:

stealing, copying or memorizing test forms, items, prompts, or other secure testing materials, usually with the intention to make these available to future test takers.

Page 5: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence54 September 2013

TEST FRAUD – Why is it a concern?

• Threat to validity Construct-irrelevant variance

• Reputation of testing programme

• Fiscal implications

redevelopment of testing materials

test retake sessions

investments in test security

• Negative impact on validity of scores obtained by other candidates

• Denying opportunities to other candidates

Page 6: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence64 September 2013

CHEATING – When?

Cheating tends to occur when:

• there is a good opportunity (cheating is easy to do)

• there is a small likelihood of getting caught

• if caught, the penalties are light

• faculty appear to take a casual or lenient attitude towards cheating

• the stakes are high

A thing worth having is a thing worth cheating for

W.C. Fields

Page 7: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence74 September 2013

CHEATING – How?

• Variety of forms

Page 8: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence84 September 2013

CHEATING – How?

Page 9: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence94 September 2013

CHEATING – Resources

Cheating Sites:

http://www.schoolsucks.com/http://www.academon.com/?cf=ukhttp://www.writework.com/http://www.academicintegrity.com/

Page 10: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence104 September 2013

CHEATING – How much?

Cheating is on the rise

Research studies:

• On average, between 3-5% of test takers engage in cheating on any occasion

• 100% of 14 educational organizations participating in a survey found firm evidence of any teachers or school administrators cheating on behalf of their students

Page 11: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence114 September 2013

WHEN TEACHERS ARE TEST ADMINISTRATORS

Overtly and covertly giving help to test takers:

• changing responses on answer sheets after testing

• leaking test questions before testing

• applying non-standard testing conditions

• cueing students on incorrect answers• giving students extra time on tests

• filling in answers left blank by students

• suspending low-ability students on testing days

• giving inappropriate instruction: “teaching to the test”

Page 12: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence124 September 2013

CHEATING – Why?

Top-5 reasons why test candidates cheat:

1. competitiveness: pressure to perform / grade pressures

2. poor time management / exam preparation

3. lack of self confidence: anxiety about test content and test format

4. “cheating is easier than studying”

5. cheating culture (thrill / collective cheating)

Page 13: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence134 September 2013

CHEATING BY EDUCATORS

• Material rewards (bribes)

• Pressure to promote strong performance by their students

• Indifference

• Justifiable response to standardized tests

• Compassion for their students

• Ignorance

Page 14: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence144 September 2013

TEST FRAUD PREVENTION

If a man defrauds you one time, he is a rascal; if he does it twice, you are a fool.

Author unknown

Page 15: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence154 September 2013

PREVENTING TEST FRAUD

Focus on prevention, rather than remediation

Acknowledge that cheating is going to occur and is problematic

Page 16: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence164 September 2013

6 STRATEGIES TO REDUCE TEST FRAUD

1. Develop faculty and student integrity

2. Develop and implement a Security Plan

3. Ensure that administration staff are properly trained

4. Protect testing materials against piracy

5. Administer tests in controlled environments

6. Maximize probability for detection

Page 17: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence174 September 2013

1. Develop Faculty & Student Integrity

• Create culture where it is inappropriate to engage in any form of cheating or piracy

• Respond to cheating when it does occur

• Refrain from inappropriate test preparation activities

• Eliminate test anxiety: Familiarize candidates witho Test format, length, etc.o Scoring criteriao Test admin procedureso Re-test policyo Appeal procedure

• Examination honour code / non-disclosure agreement

Page 18: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence184 September 2013

Examination Honour Code

Please read the following and provide your signature:

I agree to answer the questions on this assessment without using aids that are not permitted and without obtaining assistance from another person or via electronic means. I agree to not share my answers or any information about the assessment content with anyone during or after the assessment. I accept that if any of these conditions are violated the result will be no credit (0 points) for this test.

Signature

Page 19: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence194 September 2013

2. Develop & Implement Security Plan

• Roles and responsibilities

• Secure management of testing materials

• Prevention

• Test administration procedures

• (Im)permissible behaviour

• Detection and investigation of irregularities

• Sanctions for misconduct

Page 20: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence204 September 2013

3. Ensure admin staff are properly trained

• Lack of training results in distrust of testing and a misunderstanding of the reliability and validity of standardized testing

• Training should include:o common cheating methodso test administration protocolso how to act in case of cheatingo impact of test security irregularitieso role modelling

Page 21: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence214 September 2013

4. Protect testing materials against piracy

a. Safeguard all secure materials

b. Limit exposure of test items

c. Use appropriate (not easily-corruptible) test

construction and delivery methods

Page 22: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence224 September 2013

a. Safeguarding testing materials

• Account for all secure materials before, during, and after testing

• Store all testing materials (including draft items and test results) in multiple, locked cabinets

• Password protect all electronic files

• Number test booklets AND answer sheets

• Shred all obsolete testing materials

• Limit access

• Pre-package test booklets (shrink-wrapped or in sealed envelopes)

• Maintain a clean-desk policy

Page 23: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence234 September 2013

Clean-desk policy…

Page 24: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence244 September 2013

b. Limit exposure of test items

• Reduce amount of testing

• Narrow testing windows

• Use screening tests

• Use unique make-up tests

• Use an item bank

• Periodically introduce new test forms

• Use computer-adaptive tests

Page 25: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence254 September 2013

c. Test construction & delivery strategies

Design tests with security in mind:

• Include as many items/prompts as feasible

• Use more constructed response items

• Develop multiple versions and forms ( validity issue)

• Randomize answer choices (in MC testing)

• Use as many plausible answer choices as feasible

• Use computer-based / computer-adaptive testing

Possible tradeoffs in terms of psychometrical disadvantages,

lower efficiency and added costs

Page 26: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence264 September 2013

5. Administer tests in controlled environments

Keep high-stakes testing separated from teaching• Avoid that teachers test their own students

Establishing a controlled environment…

Page 27: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence274 September 2013

Standardized administration procedures

• Seating plan

Page 28: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence284 September 2013

Randomly assign seats

Beware of the “flying V” answer copying formation (Cizek, 1999)

Page 29: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence294 September 2013

• Monitoring

• Seating plan

Standardized administration procedures

Page 30: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence304 September 2013

Monitoring

Monitoring is still the most effective way to prevent and

detect misconduct during testing

Page 31: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence314 September 2013

• Monitoring

• Seating plan

• Prohibited behaviour / items / aidso talking, walking, gesturing, electronic devices, reference

materials, crib sheets, hats, sunglasses, bags

• Account for all secure materials (incl. scrap paper

and blank answer sheets)

Standardized administration procedures

Page 32: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence324 September 2013

Security risks:

• Inappropriate proctor assistance

• Test piracy (hacking)

• Lack of familiarity

• Absence of secure browser

• Technology dependent

Special considerations for CBT / CAT

Page 33: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence334 September 2013

6. Maximize probability for detection

a. Begin monitoring for irregularities prior to test administration• Monitor the Internet for pirated test items

b. Qualified proctors should monitor for irregularities during the test administration

c. Double marking to prevent educator cheating after testing

d. Routinely conduct data forensics:• Ratio analysis/erasure analysis • Item-response pattern analysis • Test-score analysis See Van der Linden (2011) for a list of psychometric techniques

Page 34: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence344 September 2013

FOLLOW-UP ACTIONS

Five Fs of follow-up: fast, firm, fair, frequent, famous

Page 35: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence354 September 2013

Response and Investigation

Security Incident Response Plan

Establish a standard or trigger for an investigation

Use appropriate sanctions• formal reprimand

• re-taking the test

• informing stakeholders

• withdrawal of certificate/diploma

• legal action

Page 36: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence364 September 2013

CONCLUSION

Teacher shows ultimate cheating technique…

Page 37: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence374 September 2013

THANK YOU FOR LISTENING

Proctoring – not an easy job…

Page 38: 4 September 2013 STRATEGIES TO REDUCE TEST FRAUD Preventing, detecting, and investigating test security irregularities Gerard Seinhorst Head, Language

Ministry of Defence384 September 2013

REFERENCES / FURTHER READING

Cizek, G.J. (1999). Cheating on Tests: How to Do it, Detect it, and Prevent it. Lawrence Erlbaum Associates: Mahwah, New Jersey.

Cizek, G.J. (2012). Ensuring Integrity in Testing: Context, Responsibilities, and Recommendations. Retrieved August 21, 2013 from http://www.gomiem.org/files/handouts/keynote_thursday-cizek_cheating_2012-02-23.pdf.

Impara, J.C., Kingsbury, G., Maynes, D., and Fitzgerald, C. (2005). Detecting Cheating in Computer Adaptive Tests Using Data Forensics. Retrieved August 21, 2013 from http://www.caveon.com/articles/NCME-05.pdf

Noah, H.J. and Eckstein, M.A. (2001). Fraud and Education: The Worm in the Apple. Maryland, USA: Rowman and Littlefield.

Van der Linden, W.J. and Sotaridona, L. (2004). A Statistical Test for Detecting Answer Copying on Multiple-Choice Tests. Journal of Educational Measurement, Vol. 41, No. 4, pp. 361–377.

Whitley, B.E. and Keith-Spiegel, P. (2002). Academic Dishonesty: an Educator’s Guide. Lawrence Erlbaum Associates: Mahwah, New Jersey.

Wollack, J.A. & Fremer, J.J. (Eds.). (2013). Handbook of test security. New York City, NY: Routledge.