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4G Ecosystem: Mobile Value Added or Mobile Commerce for the 4G space - whats next? National Institute of Informatics Japan Hitoshi Okada ©2010 Hitoshi Okada Japan

4G Ecosystem: Mobile Value Added or Mobile Commerce for the …std-share.itri.org.tw/Content/Files/Event/Files/4G... · 2010-09-03 · 4G Ecosystem: Mobile Value Added or Mobile Commerce

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Page 1: 4G Ecosystem: Mobile Value Added or Mobile Commerce for the …std-share.itri.org.tw/Content/Files/Event/Files/4G... · 2010-09-03 · 4G Ecosystem: Mobile Value Added or Mobile Commerce

4G Ecosystem: Mobile Value Added or Mobile

Commerce for the 4G space - what’s next?

National Institute of InformaticsJapan

Hitoshi Okada

©2010 Hitoshi Okada Japan

Page 2: 4G Ecosystem: Mobile Value Added or Mobile Commerce for the …std-share.itri.org.tw/Content/Files/Event/Files/4G... · 2010-09-03 · 4G Ecosystem: Mobile Value Added or Mobile Commerce

What is E-Money?

History and Definition.

Agenda 1

Page 3: 4G Ecosystem: Mobile Value Added or Mobile Commerce for the …std-share.itri.org.tw/Content/Files/Event/Files/4G... · 2010-09-03 · 4G Ecosystem: Mobile Value Added or Mobile Commerce

PrepaidCard

OnlineE-Money

PrepaidE-Money

CreditCard

Debit Card

PostpaidE-Payment

E-Money(Widely)

NII©2008HitoshiOkada

Coupon

Page 4: 4G Ecosystem: Mobile Value Added or Mobile Commerce for the …std-share.itri.org.tw/Content/Files/Event/Files/4G... · 2010-09-03 · 4G Ecosystem: Mobile Value Added or Mobile Commerce

PrepaidE-Money

PostpaidE-Payment

PASMO

Edy

ICOCA

WAONnanaco

iD PiTaPa

©2008HitoshiOkada

Suica

Mobile

QUICPay Visa Touch

Distribution

Transport

Page 5: 4G Ecosystem: Mobile Value Added or Mobile Commerce for the …std-share.itri.org.tw/Content/Files/Event/Files/4G... · 2010-09-03 · 4G Ecosystem: Mobile Value Added or Mobile Commerce

E-Money (Private Railways)

Page 8: 4G Ecosystem: Mobile Value Added or Mobile Commerce for the …std-share.itri.org.tw/Content/Files/Event/Files/4G... · 2010-09-03 · 4G Ecosystem: Mobile Value Added or Mobile Commerce

Why E-Money, not Money?

Perfect Matching for Consumer Needs

Agenda 2

Page 9: 4G Ecosystem: Mobile Value Added or Mobile Commerce for the …std-share.itri.org.tw/Content/Files/Event/Files/4G... · 2010-09-03 · 4G Ecosystem: Mobile Value Added or Mobile Commerce

E-Money Marketing

At a Daily Store

Agenda 2-1

Page 10: 4G Ecosystem: Mobile Value Added or Mobile Commerce for the …std-share.itri.org.tw/Content/Files/Event/Files/4G... · 2010-09-03 · 4G Ecosystem: Mobile Value Added or Mobile Commerce

1st week 2nd week 3rd week 4th week

Loyalty ↑ ⇒ Discounted ↑

10,000--1%

Page 11: 4G Ecosystem: Mobile Value Added or Mobile Commerce for the …std-share.itri.org.tw/Content/Files/Event/Files/4G... · 2010-09-03 · 4G Ecosystem: Mobile Value Added or Mobile Commerce

1st week 2nd week 3rd week 4th week

Loyalty ↑↑↑ ⇒ Discounted ↑↑↑

--3%--3%

Page 12: 4G Ecosystem: Mobile Value Added or Mobile Commerce for the …std-share.itri.org.tw/Content/Files/Event/Files/4G... · 2010-09-03 · 4G Ecosystem: Mobile Value Added or Mobile Commerce

Why Mobile E-Money, not Smart Card

At a Shopping Centre

Agenda 2-2

Page 13: 4G Ecosystem: Mobile Value Added or Mobile Commerce for the …std-share.itri.org.tw/Content/Files/Event/Files/4G... · 2010-09-03 · 4G Ecosystem: Mobile Value Added or Mobile Commerce

enter look lunch buy leave

Consumer Changes Time after Time

I am soexciting

How about our lunch menu ?

Our Seasonal Recommend

Have a Dinner?

Page 14: 4G Ecosystem: Mobile Value Added or Mobile Commerce for the …std-share.itri.org.tw/Content/Files/Event/Files/4G... · 2010-09-03 · 4G Ecosystem: Mobile Value Added or Mobile Commerce

enter look lunch buy leave

I am soexciting

Enjoyshops

Good Taste

Favorite Shop

Persona

Category Targeting

Consumer Changes Time after Time

Page 15: 4G Ecosystem: Mobile Value Added or Mobile Commerce for the …std-share.itri.org.tw/Content/Files/Event/Files/4G... · 2010-09-03 · 4G Ecosystem: Mobile Value Added or Mobile Commerce

Consumers’ Acceptance

How people accept E-Money?

Agenda 3

©2010 Hitoshi Okada Japan

Page 16: 4G Ecosystem: Mobile Value Added or Mobile Commerce for the …std-share.itri.org.tw/Content/Files/Event/Files/4G... · 2010-09-03 · 4G Ecosystem: Mobile Value Added or Mobile Commerce

Innovators Early adopters Early majority Late majority Laggards

Reference: Rogers, M. Diffusion of Innovation 1995.

Page 17: 4G Ecosystem: Mobile Value Added or Mobile Commerce for the …std-share.itri.org.tw/Content/Files/Event/Files/4G... · 2010-09-03 · 4G Ecosystem: Mobile Value Added or Mobile Commerce

Innovators Early adopters Early majority Late majority Laggards

Entertainment Usability Profitability Public Policy

EcologicalSocial Welfare

Page 18: 4G Ecosystem: Mobile Value Added or Mobile Commerce for the …std-share.itri.org.tw/Content/Files/Event/Files/4G... · 2010-09-03 · 4G Ecosystem: Mobile Value Added or Mobile Commerce

Key Factors

Critical Success Factors of E-Money

Conclusion

Page 19: 4G Ecosystem: Mobile Value Added or Mobile Commerce for the …std-share.itri.org.tw/Content/Files/Event/Files/4G... · 2010-09-03 · 4G Ecosystem: Mobile Value Added or Mobile Commerce

Usable + Profit + Entertain + Public Policy

Key Success Factors

A Future of E-money

Page 20: 4G Ecosystem: Mobile Value Added or Mobile Commerce for the …std-share.itri.org.tw/Content/Files/Event/Files/4G... · 2010-09-03 · 4G Ecosystem: Mobile Value Added or Mobile Commerce

Thank you for your attention.

OKADA, [email protected]

National Institute of Informatics