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5 Photocopiable activities
90 Level 1 Get Ready for Business ©Macmillan Publishers Limited, 2009. This page may be photocopied and used in class.
Conversation � Conversation 2
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A: Pacifi c Finance. How can I help you?
B: Hello. Can I speak to Nancy Chen, please?
A: Can I have your name, please?
B: It’s Ron Higgins from C & S Foods.
A: Can you spell your last name, please?
B: Yes, of course. H-I-G-G-I-N-S.
A: Thank you, Mr. Higgins. I’ll transfer your call.
A: Good afternoon. Tri-State Industries. May I help you?
B: Yes. This is Howard Allman. Can I speak to Mary Young, please.
A: I’m sorry. She’s on vacation. Can I take a message?
B: Yes. Please ask her to call me back.
A: OK. Can I have your phone number, please.
B: Sure. It’s 802-555-1167.
A: I’m sorry. I can’t hear. Can you say that again?
B: That’s OK. It’s 802-555-1167.
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GRFB_TB1.indd 90 23/9/08 17:11:55
Telephone scramble Unit 5 9�
5Telephone scramble✂
Conversation � Conversation 4
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A: Stepford Maid Service. Can I help you?
B: Hi. This is Isabella Jenkins from Jenkins Laundry. Can I speak to Ann Jones, please?
A: I’m sorry. Can you speak more slowly, please?
B: Oh, sorry. Of course. Can I speak to Ann Jones? This is Isabella Jenkins.
A: Just a moment . . . Ms. Jones isn’t at her desk. Can I take a message?
B: No, thank you. I’ll call back later.
A: All right. Thank you for calling.
B: Thank you. Good bye.
A: Good morning. Compton Auto Supply. How can I help you?
B: Can I speak to Julie Jansen, please?
A: I’m sorry. Ms. Jansen is out sick today.
B: Oh, I’m sorry to hear that.
A: Can I take a message?
B: Yes. Please ask her to call me back.
A: Yes, sir. Can I have your name, please?
B: It’s Sanjay Singh. My number is 413-555-7154.
A: All right, Mr. Singh, I’ll give her your message.
B: Thank you. Good bye.
A: Good bye.
©Macmillan Publishers Limited, 2009. This page may be photocopied and used in class.
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GRFB_TB1.indd 91 23/9/08 17:11:55
