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© Stacey Barr
5 Saboteurs of Successful KPI Implementation… and how to bring to life your KPI Implementation Framework
© Stacey Barr
more about Stacey... www.staceybarr.com
…helps people get tangibly clear about their results
…smashes the performance measurement bad habits that cause struggles
© Stacey Barr
our purpose today...
The 5 things we do (or fail to do) that sabotage our efforts in implementing performance measurement
A template to design your KPI Implementation Framework and avoid those saboteurs
An introduction to how you can bring your KPI Implementation Framework to life through the PuMP Professional Program
© Stacey Barr
What are your KPI implementation challenges?
Use the Questions panel
to respond
© Stacey Barr
Saboteur #1: Leaders don’t give true support
0% 10% 20% 30% 40% 50% 60%
Urgent and important
Urgent but not important
Not urgent but important
Not urgent and not important
What priority does the Executive Team give to performance measurement?
© Stacey Barr
Saboteur #2: It’s not appreciated as an essential part of ‘real’ work
0% 5% 10% 15% 20% 25% 30%
Other
A big stick
Don't know what it is
Bureaucratic imposition
Essential or critical
Not fun but important
How is performance measurement perceived by most staff?
© Stacey Barr
Saboteur #3: There’s no dedicatedperformance measurement function
0% 10% 20% 30% 40% 50%
External consultant
Whoever is available
No-one
Corporate Performance Office
Strategy Office
Executives/Managers
Who leads & facilitates performance measurement activities?
© Stacey Barr
Saboteur #4: It’s too easy to forget the social system
beliefs
+behaviours
+skills
+attitudes
© Stacey Barr
Saboteur #5: No consistent methodology to do performance measurement properly
What performance measurement methodology do you use in your organisation?
© Stacey Barr
There are 3 essential layers to a good Performance Measurement Implementation Framework
Layer 1: Integration with strategy
scanning & analysisstrategic themes
strategic objectives
strategic measures
cascade strategyoperational measures
execute & monitor
Layer 2: Performance Measurement Methodology
© Stacey Barr
There are 3 essential layers to a good Performance Measurement Implementation Framework
Layer 2: Performance Measurement Methodology
Layer 3: Facilitation
© Stacey Barr
There are 3 essential layers to a good Performance Measurement Implementation Framework
Layer 3: Facilitation
organise engage
applyreflect
© Stacey Barr
Using PuMP to build your Performance Measurement Implementation Framework
Your PuMP® Pilot Project
© Stacey Barr
The PuMP Professional Program guides you to…
easily plan and facilitate teams
talk about performance measurement in a way that engages and relaxes people
engage people to measure what matters
make the most of business intelligence
integrate basic strategy and performance frameworks
master best practices in performance measurement
manage a workable corporate performance management system
www.pumpprofessionalprogram.com
© Stacey Barr
3 steps to becoming the KPI expert in your organisation, as a PuMP® Professional…
STEP1: Learn the PuMP® Blueprint
Understand the PuMP® methodology yourself,
and pass the Certification Exam.
Value: $1200AUD -$2200AUD
STEP 2: Choose at least one team to
PuMP
Executive or operational or process
teams.
STEP 3: Apply for the PuMP® Professional
Program
Fill out the application form and book a chat with me to prepare.
Value: $7,800AUD (discounts available)
www.pumpprofessionalprogram.com
© Stacey Barr
Would you like more information or to talk with me?
www.pumpprofessionalprogram.com
Master your performance measurement implementation!