5.1

LEARNING OBJECTIVESLEARNING OBJECTIVES

• UNDERSTAND ETHICAL, SOCIAL, UNDERSTAND ETHICAL, SOCIAL, POLITICAL ISSUES RAISED BY POLITICAL ISSUES RAISED BY INFORMATION SYSTEMSINFORMATION SYSTEMS

• IDENTIFY, APPLY MORAL IDENTIFY, APPLY MORAL DIMENSIONS OF INFORMATION DIMENSIONS OF INFORMATION SOCIETYSOCIETY

**

5.2

LEARNING OBJECTIVESLEARNING OBJECTIVES

• APPLY ETHICAL ANALYSISAPPLY ETHICAL ANALYSIS

• UNDERSTAND ETHICAL UNDERSTAND ETHICAL PRINCIPLES FOR CONDUCTPRINCIPLES FOR CONDUCT

• DEVELOP CORPORATE POLICIES DEVELOP CORPORATE POLICIES FOR ETHICAL CONDUCTFOR ETHICAL CONDUCT

**

5.3

MANAGEMENT CHALLENGESMANAGEMENT CHALLENGES

• UNDERSTAND MORAL RISKS OF UNDERSTAND MORAL RISKS OF NEW TECHNOLOGYNEW TECHNOLOGY

• INCLUDE INFORMATION SYSTEMS INCLUDE INFORMATION SYSTEMS ISSUES IN ETHICS POLICIESISSUES IN ETHICS POLICIES

**

5.5

ETHICSETHICS

PRINCIPLES OF RIGHT AND WRONGPRINCIPLES OF RIGHT AND WRONG

USED BY INDIVIDUALSUSED BY INDIVIDUALS

AS FREE MORAL AGENTSAS FREE MORAL AGENTS

TO GUIDE BEHAVIORTO GUIDE BEHAVIOR

**

5.5

• INFORMATION RIGHTS & INFORMATION RIGHTS & OBLIGATIONSOBLIGATIONS

• PROPERTY RIGHTSPROPERTY RIGHTS

• ACCOUNTABILITY & CONTROLACCOUNTABILITY & CONTROL

• SYSTEM QUALITYSYSTEM QUALITY

• QUALITY OF LIFEQUALITY OF LIFE

**

MORAL DIMENSIONS OF THE MORAL DIMENSIONS OF THE INFORMATION AGEINFORMATION AGE

5.6

INDIVIDUAL

SOCIETY

POLITY

ETHICAL ISSUES

SOCIAL ISSUES

POLITICAL ISSUES

QUALITY OF LIFEQUALITY OF LIFE

INFORMATION INFORMATION RIGHTS & RIGHTS & OBLIGATIONSOBLIGATIONS

PROPERTY PROPERTY RIGHTS & RIGHTS & OBLIGATIONSOBLIGATIONS

ACCOUNTABILITY ACCOUNTABILITY & CONTROL& CONTROL

SYSTEM SYSTEM QUALITYQUALITY

5.7

ETHICAL, SOCIAL & POLITICAL ETHICAL, SOCIAL & POLITICAL ISSUESISSUES

INFORMATION INFORMATION & &

TECHNOLOGYTECHNOLOGY

TECHNOLOGY TRENDS & TECHNOLOGY TRENDS & ETHICAL ISSUESETHICAL ISSUES

• COMPUTING POWER DOUBLES EVERY 18 COMPUTING POWER DOUBLES EVERY 18 MONTHSMONTHS

• ADVANCES IN DATA STORAGEADVANCES IN DATA STORAGE• ADVANCES IN DATA MINING ADVANCES IN DATA MINING

TECHNIQUESTECHNIQUES• ADVANCES IN NETWORKINGADVANCES IN NETWORKING

**

5.8

ETHICS IN AN INFORMATION ETHICS IN AN INFORMATION SOCIETYSOCIETY

• RESPONSIBILITY:RESPONSIBILITY: Accepting costs, Accepting costs, duties, obligations for decisionsduties, obligations for decisions

• ACCOUNTABILITY:ACCOUNTABILITY: Assessing Assessing responsibilities for decisions & actionsresponsibilities for decisions & actions

• LIABILITY:LIABILITY: Must pay for legal damages Must pay for legal damages• DUE PROCESS:DUE PROCESS: Insures laws are applied Insures laws are applied

properlyproperly

**

5.9

ETHICS IN AN INFORMATION ETHICS IN AN INFORMATION SOCIETYSOCIETY

ETHICAL ANALYSIS:ETHICAL ANALYSIS:• IDENTIFY, DESCRIBE FACTSIDENTIFY, DESCRIBE FACTS• DEFINE CONFLICT, IDENTIFY VALUESDEFINE CONFLICT, IDENTIFY VALUES• IDENTIFY STAKEHOLDERSIDENTIFY STAKEHOLDERS• IDENTIFY OPTIONSIDENTIFY OPTIONS• IDENTIFY POTENTIAL CONSEQUENCESIDENTIFY POTENTIAL CONSEQUENCES

**

5.10

ETHICAL PRINCIPLES:ETHICAL PRINCIPLES:• TREAT OTHERS AS YOU WANT TO BE TREATEDTREAT OTHERS AS YOU WANT TO BE TREATED• IF ACTION NOT RIGHT FOR EVERYONE, NOT IF ACTION NOT RIGHT FOR EVERYONE, NOT

RIGHT FOR ANYONE (KANT)RIGHT FOR ANYONE (KANT)• IF ACTION NOT REPEATABLE, NOT RIGHT AT IF ACTION NOT REPEATABLE, NOT RIGHT AT

ANY TIME (DESCARTES)ANY TIME (DESCARTES)• PUT VALUE ON OUTCOMES, UNDERSTAND PUT VALUE ON OUTCOMES, UNDERSTAND

CONSEQUENCESCONSEQUENCES• INCUR LEAST HARM OR COSTINCUR LEAST HARM OR COST• NO FREE LUNCHNO FREE LUNCH

**

ETHICS IN AN INFORMATION ETHICS IN AN INFORMATION SOCIETYSOCIETY

5.11

INFORMATION RIGHTSINFORMATION RIGHTSPRIVACY:PRIVACY: Right to be left alone Right to be left alone

FAIR INFORMATION PRACTICES (FIP):FAIR INFORMATION PRACTICES (FIP):• NO SECRET PERSONAL RECORDSNO SECRET PERSONAL RECORDS• INDIVIDUALS CAN ACCESS, AMEND INDIVIDUALS CAN ACCESS, AMEND

INFORMATION ABOUT THEMINFORMATION ABOUT THEM• USE INFO ONLY WITH PRIOR CONSENTUSE INFO ONLY WITH PRIOR CONSENT• MANAGERS ACCOUNTABLE FOR DAMAGE DONE MANAGERS ACCOUNTABLE FOR DAMAGE DONE

BY SYSTEMSBY SYSTEMS• GOVERNMENTS CAN INTERVENEGOVERNMENTS CAN INTERVENE

**

5.12

U.S. FEDERAL PRIVACY LAWSU.S. FEDERAL PRIVACY LAWSGENERAL FEDERAL PRIVACY LAWS:GENERAL FEDERAL PRIVACY LAWS:

FREEDOM OF INFORMATION ACT, 1968FREEDOM OF INFORMATION ACT, 1968

PRIVACY ACT OF 1975PRIVACY ACT OF 1975

ELECTRONIC COMMUNICATIONS PRIVACY ACT OF 1986ELECTRONIC COMMUNICATIONS PRIVACY ACT OF 1986

COMPUTER MATCHING AND PRIVACY PROTECTION COMPUTER MATCHING AND PRIVACY PROTECTION ACT OF 1988ACT OF 1988

COMPUTER SECURITY ACT OF 1987COMPUTER SECURITY ACT OF 1987

FEDERAL MANAGERS FINANCIAL INTEGRITY ACT OF FEDERAL MANAGERS FINANCIAL INTEGRITY ACT OF 19821982

**

5.13

PRIVACY LAWS AFFECTING PRIVATE INSTITUTIONS:PRIVACY LAWS AFFECTING PRIVATE INSTITUTIONS:

FAIR CREDIT REPORTING ACT, 1970FAIR CREDIT REPORTING ACT, 1970

FAMILY EDUCATION RIGHTS & PRIVACY ACT OF 1978FAMILY EDUCATION RIGHTS & PRIVACY ACT OF 1978

RIGHT TO FINANCIAL PRIVACY ACT OF 1978RIGHT TO FINANCIAL PRIVACY ACT OF 1978

PRIVACY PROTECTION ACT OF 1980PRIVACY PROTECTION ACT OF 1980

CABLE COMMUNICATIONS POLICY ACT OF 1984CABLE COMMUNICATIONS POLICY ACT OF 1984

ELECTRONIC COMMUNICATIONS PRIVACY ACT OF 1986ELECTRONIC COMMUNICATIONS PRIVACY ACT OF 1986

VIDEO PRIVACY PROTECTION ACT OF 1988VIDEO PRIVACY PROTECTION ACT OF 1988

**

5.14

U.S. FEDERAL PRIVACY LAWSU.S. FEDERAL PRIVACY LAWS

INTELLECTUAL PROPERTYINTELLECTUAL PROPERTY

INTELLECTUAL PROPERTY: INTELLECTUAL PROPERTY: INTANGIBLE INTANGIBLE CREATIONS PROTECTED BY LAWCREATIONS PROTECTED BY LAW

TRADE SECRET: TRADE SECRET: INTELLECTUAL WORK OR INTELLECTUAL WORK OR PRODUCT BELONGING TO BUSINESS, NOT PRODUCT BELONGING TO BUSINESS, NOT IN PUBLIC DOMAININ PUBLIC DOMAIN

COPYRIGHT: COPYRIGHT: STATUTORY GRANT STATUTORY GRANT PROTECTING INTELLECTUAL PROPERTY PROTECTING INTELLECTUAL PROPERTY FROM COPYING BY OTHERS FOR 28 YEARSFROM COPYING BY OTHERS FOR 28 YEARS

**

5.15

INTELLECTUAL PROPERTYINTELLECTUAL PROPERTY

TRADE MARK: TRADE MARK: LEGALLY REGISTERED LEGALLY REGISTERED MARK, DEVICE, OR NAME TO MARK, DEVICE, OR NAME TO DISTINGUISH ONE’S GOODSDISTINGUISH ONE’S GOODS

PATENT: PATENT: LEGAL DOCUMENT GRANTING LEGAL DOCUMENT GRANTING OWNER EXCLUSIVE MONOPOLY ON AN OWNER EXCLUSIVE MONOPOLY ON AN INVENTION FOR 17 YEARSINVENTION FOR 17 YEARS

**

5.16

ETHICAL ISSUES: ETHICAL ISSUES: WHO IS MORALLY WHO IS MORALLY RESPONSIBLE FOR CONSEQUENCES RESPONSIBLE FOR CONSEQUENCES OF USE?OF USE?

SOCIAL ISSUES: SOCIAL ISSUES: WHAT SHOULD WHAT SHOULD SOCIETY EXPECT AND ALLOW?SOCIETY EXPECT AND ALLOW?

POLITICAL ISSUES: POLITICAL ISSUES: TO WHAT EXTENT TO WHAT EXTENT SHOULD GOVERNMENT INTERVENE, SHOULD GOVERNMENT INTERVENE, PROTECT?PROTECT?

**

NEW INFORMATION TECHNOLOGY: NEW INFORMATION TECHNOLOGY: ACCOUNTABILITY, LIABILITY & ACCOUNTABILITY, LIABILITY &

CONTROLCONTROL

5.17

SYSTEM QUALITY: DATA SYSTEM QUALITY: DATA QUALITY & SYSTEM ERRORSQUALITY & SYSTEM ERRORS

ETHICAL ISSUES: ETHICAL ISSUES: WHEN IS SOFTWARE OR WHEN IS SOFTWARE OR SERVICE READY FOR RELEASE?SERVICE READY FOR RELEASE?

SOCIAL ISSUES: SOCIAL ISSUES: CAN PEOPLE TRUST CAN PEOPLE TRUST QUALITY OF SOFTWARE, SERVICES, DATA?QUALITY OF SOFTWARE, SERVICES, DATA?

POLITICAL ISSUES: POLITICAL ISSUES: SHOULD CONGRESS OR SHOULD CONGRESS OR INDUSTRY DEVELOP STANDARDS FOR INDUSTRY DEVELOP STANDARDS FOR SOFTWARE, HARDWARE, DATA QUALITY?SOFTWARE, HARDWARE, DATA QUALITY?

**

5.18

QUALITY OF LIFEQUALITY OF LIFE

CENTRALIZATION VS. DECENTRALIZATIONCENTRALIZATION VS. DECENTRALIZATION

RAPID CHANGE: REDUCED RESPONSE RAPID CHANGE: REDUCED RESPONSE TIME TO COMPETITIONTIME TO COMPETITION

MAINTAINING BOUNDARIES: family, work, MAINTAINING BOUNDARIES: family, work, leisureleisure

DEPENDENCE AND VULNERABILITYDEPENDENCE AND VULNERABILITY

COMPUTER CRIME & ABUSECOMPUTER CRIME & ABUSE

**

5.19

QUALITY OF LIFEQUALITY OF LIFEEMPLOYMENT: EMPLOYMENT: trickle-down trickle-down

technology; reengineering job losstechnology; reengineering job loss

EQUITY & ACCESS: EQUITY & ACCESS: increasing racial & increasing racial & social class cleavagessocial class cleavages

HEALTH RISKS HEALTH RISKS **

5.20

QUALITY OF LIFEQUALITY OF LIFEHEALTH RISKS: HEALTH RISKS: • REPETITIVE STRESS INJURY (RSI)REPETITIVE STRESS INJURY (RSI)• CARPAL TUNNEL SYNDROME (CTS)CARPAL TUNNEL SYNDROME (CTS)• COMPUTER VISION SYNDROME (CVS)COMPUTER VISION SYNDROME (CVS)• TECHNOSTRESS: Irritation, hostility, TECHNOSTRESS: Irritation, hostility,

impatience, enervation, fearimpatience, enervation, fear• VDT RADIATIONVDT RADIATION

**

5.21

MANAGEMENT ACTIONS: A MANAGEMENT ACTIONS: A CORPORATE CODE OF ETHICSCORPORATE CODE OF ETHICS

INFORMATION RIGHTS & INFORMATION RIGHTS & OBLIGATIONSOBLIGATIONS

PROPERTY RIGHTS & OBLIGATIONSPROPERTY RIGHTS & OBLIGATIONS

ACCOUNTABILITY & CONTROLACCOUNTABILITY & CONTROL

SYSTEM QUALITYSYSTEM QUALITY

QUALITY OF LIFEQUALITY OF LIFE

**

5.22

Connect to the INTERNETConnect to the INTERNET

PRESS LEFT MOUSE BUTTON ON ICON TO CONNECT TO THE LAUDON & LAUDON

WEB SITE FOR MORE INFORMATION ON THIS CHAPTER

5.23

5.24