1
- .. : Friday, June 06, 2003
? of Excellence ( Built to Last In Search
)
2
Bossidy ( Jack Welch (
Jack: Straight from the Gut) Louis Gerstner (
Larry
Execution)
Who Says
Elephants Can't Dance)
What (Really) Works
(
William Joyce
Bruce Roberson
Dartmouth College Nitin Nohria
McKinsey)
3
What (Really) Works
Michael Porter (
) Noel Tichy ( Michigan
) James Champy ( Reengineering) Tom Peters (
Kanter (
In Search of Excellence)
Rosabeth Moss
)
4+2
10 200
TRS (Total Return to Shareholder)
2529
4
2539
10
10
4+2
4+2
(
5
McKinsey
Harvard Business Review
Does IT Matters?
) (Change Management Program)
Corporate
(Supply-Chain Management) Governance
6
4+2
4+2
4+2
4+2
?
(Clear and Focus Strategy) (Execution)
(Performance-Based Culture) (Fast and Flat
Organization)
4+2
7
4+2
8
(4 + 2)
4+2
n
9
What (Really) Work
William Joyce
4 4+2
(Strategy)
(Performance-Based Culture)
(Execute)
(Fast and Flat Organization)
2
10
4+2
(Clear and Focused Strategy)
11
(Clear Value Proposition for the Customer)
(Develop a Strategy from
the Out side In)
-
-
12
15
5
(Execution)
13
Outsourcing
Outsource
ERP (Enterprise Resource Planning)
Supply-Chain Management
Customer Relationship Management
Total Quality Management (TQM)
(Execution)
14
(Empower the Front Lines)
- Execution
4+2
15
MBA
Balanced Scorecard Key Performance Indicators
What (Really) Works
4+2
Execution
(Performance-Based Culture)
(Corporate Culture)
16
(Performance-Based Culture)
(Inspire all to do their best)
Pay-for-Performance
praise and pay-for-performance, but keep raising the performance
bar)
(Reward achievement with
-
17
Pay-for-Performance
(Create a work environment that is challenging, satisfying, and
fun)
(Establish and abide by
clear company values)
18
4+2
(Flat and Fast)
19
(Knowledge Sharing) (Knowledge Management)
20
4+2
What (Really) Works
1.
1)
2)
3)
4)
21
2.
1)
2)
3)
4)
3.
1)
2)
3)
4.
2)
1)
3)
4)
22
( ) ( ) ()
