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www.ebay.com http://www.etsy.com/?ref=so_home
1 21-334OPP+5 6789
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5-30501000 DHL EMS EMS DHL 20 5005510-205 DHL 13 201730
4050EMSEMS
[email protected]
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3handcraft gift .
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Hi,*****, thank you very much for your order, we will send you
the goods within 1-3 days by China Post Mail(****), if any
quesition, don't hesitate to ask me, hope we will have a good start
cooperation. Thank you.
()
Hello, ***(, it is a pleasure to tell that the postman just
picked up your item from our warehouse, it is by ****(about ***
working days to arrive. The tracking number is *******, tracking
web:********, you can view its updated shipment on the web, which
will be shown in 1-3 business days. Also our after sales service
will keep tracking it and send message to you when there is any
delay in shipping. We warmly welcome your feedback.
(30
Hello ******, this is ***, I am sending this message to update
the status of your order. The information shows the parcel didn't
arrive your country, Apologize that the shipping is slower much
than usual. Hope it is not a big trouble for you. Just now We
extended the taking delivery time for you , thank you very much.
Best Wishes.Hello Sir/Madam This is **. I am sending this message
to update the status of your order. The information shows it was
handed to customs on Jan. 19. Tracking number************. You can
check it from web: ***************. You may get it in the near
future. Apologize that the shipping is a little slower than usual.
Hope it is not a big trouble for you. Best Wishes.
Hello Sir/Madam This is **. I am sending this message to update
the status of your order. The information shows it is still
transferred by Sydney post office. Tracking number************.
Please check the web *******. You will get it soon, if your country
Post delay it , please try to contact and urgent them, maybe you
can get it earlier . Please note that package delivery. Hope you
love the product when get my products. If so please give me a
positive feedback. The feedback is important to me. Thank you very
much.Best Wishes!
good buyer, thank you very much for your order, i hope we will
have a long-time cooperation, don't hesitate to contact with us if
there's anything what i can help you , best regards.
Hello, ***, i am so pleased and grateful that you gave us a good
feedback /you are satisfied with our products and service, i hope i
can apply to give you a good discount or send a gift to you when
you order next time. Thank you very much. Best regards
Hello, *** , i feel so sorry for all your inconvenience/ the
quality question/ that you are not satisfied with *****.
In order to showing my apologies, we hope we can give you a good
discount or send you a gift when you order next time. and thank you
so much for your suggestion , hope we will have a long-time
cooperation. don't hesitate to contact with us if there's anything
what i can help you , best regards.(
i am looking forward to your reply whether or not you agree we
fix this thing. If agree, honestly hope you can revise the bad
valuation. If you don't agree, could you give us a better
suggestion? We hope we can fix this thing reasonably and
positively. Let us apologize to you again for all your
inconvenience. Thank you very much ,best regards.
Dear ****I just got the good news that you have confirm receipt
the parcel,I hope you are satisfied with our products.We would
appreciate it,if you can give us a positive feedback,the feedback
is very important to us.I hope we will have a long-time
cooperation, don't hesitate to contact with us if there's anything
what i can help you .Thank you very much.Best regards.***
Hello ***, it is a pity to tell you a thing that our delivery
member forgot to send the gauze bag to you, could i send you again
or we give you $**** discount to you when you order next time? So
sorry for all your inconvenience. Thank you very much , best
regards.
Dear***Thanks you for showing interest in my products. In order
to offer a better service and keep you updated with the latest
promotions and products, please subscribe to my store. Any problem
of subscribing, please refer to
http://help.aliexpress.com/alert_subscribe.html**
http://help.aliexpress.com/alert_subscribe.html.
Dear ***Welcome to subscribe to my store. By a few clicks you
can enjoy our VIP service such as the latest updates from new
arrivals to bestselling products on a weekly basis etc. Any problem
of subscribing, please refer to
http://help.aliexpress.com/alert_subscribe.html. **VIP
,http://help.aliexpress.com/alert_subscribe.html.
http://seller.aliexpress.com/education/marketing/tools/jifenmobanloaddown.html
http://seller.aliexpress.com/education/marketing/tools/jifenloaddown.htmlhttp://seller.aliexpress.com/education/marketing/tools/jifenhelp.html
hello ****, thank you very much for your order in our store, do
you sell by online store or Real store ? Could you send the website
for my reference if you have a online store, you can tell me which
product you selt mainly if you have a real store. we are a
professional jewelry factory, i hope we can get the sellerdom news
and your suggestion for the products. And maybe we can supply the
product you are selling and be sure to give you best price than
other suppliers for the same quality products. I hope we will have
a long-time cooperation and help you have a better sale. Thank you
very much ,best regards.
(
dear *****, thank you very much for your message, i am so sorry
that you didn't check our product description carefully, please
check it again, because many countires can't select the China Post
free shipping, so we set all are free shipping, and you will
discover many stores are do so in Aliexpress, and aliexpress have a
course to tell us how to set all free shipping. Even so , dear
carlos, don't worry, we are a orginal factory, our price must be
best for this product , you must have no any lose. and i hope you
will have a good sale and we will have a long-time cooperation.
Hi, Dear****,i found you bought our products , but you didn't
pay the money, if you feel the shipping cost is too high? Or you
don't know how to pay ? Could you tell me the reason, so that we
can discuss to solve the question for you.
Hi, Dear ***, i am very pleased to receive your inquiry, snake
necklace is one of our main products in our factory and we produce
it many years with a good quality and service.
Because so many detailers buy this products now and the quantity
usual just have 100-500pcs, in order to save our client's time, we
suggest you can buy our store directly, our store website
address:
www.aliexpress.com/store/700604,the snake necklace link is :
http://www.aliexpress.com/store/700604/200979027/Necklace_12.htmlYou
can see all the details such as the pictures, color palette,
product description, all kinds of shipping cost etc. And you can
pay by western union, bank ,credit card online, if you have no
these, you can contact with us by paypal.
Please check it carefully, if you have any question for the
price, operational approach, etc, don't hesitate to ask me, i will
give you a satisfied answer and how to buy online.
And i need tell you a good news, when your order is more than
$300, we will reduce all the shipping cost in our store and send
the goods to you by express such as DHL, UPS, EMS, Fedex etc.
Aliexpress company belong to alibaba company , too and it is fit
well for the small order to buy online. Hope we will have a start
cooperation in it and have a long-time cooperation.
we hope you can give us some suggestion for our store for the
picture, price, shipping, variety, MOQ etc. we will adjust all
according to our clients'view.I am looking forward to your
reply/order, thank you very much.
Oh,My God.You didn't pay for the product incredibly.This is
beyond my imagination.The products are so perfect,however they are
still not make you satisfied.It seems that my service and product
are not good enough, which let you wasted so much time in my shop
and lose your confidence on me.I'm very sorry.Wish you have a happy
life.
1006047717
Dear GayaneSo sorry for the delay replytoo many message after
CNY, so I missed to reply your message,really I feel so sorry.I
have checked the message and our delivery record ,all of the
information shows that we have shipped the parcel via HongKong post
without tracking number,so it is untracked.But the rule of
Aliexpress specified that we must write a tracking number,if not,we
can't send the goods online, therefore,my collegue wrote a tracking
number of china Post mail.I'm so sorry for all of the trouble we
brought to you.I think I should tell you that there are so many
parcel for HongKong post and the post is so slower than usual by
the end of the year,I hope you can cancel the dispute and wait for
more days in patience,I believe the parcel will arrive in the near
future,please believe that we won't make our clients bear any
lose.If the parcel is returned or lost,we will refund you without
any reason,Please dont worry about that.if now we refund the money
to you, when you get the parcel, you need pay the money to us or
return back the parcel to us, i think that is trouble for you or
me. Apologize again for all of the trouble brought to you.really so
sorry because of the delay reply and not enough service. i hope you
can give us a chance to give you a discount or a simple gift when
you next order. Thank you very much.Jack
1005280810
Dear Mary
I feel so sorry for the delay reply because we can't see the
message of dispute centre in time if we didn't go to dispute
centre, so I missed to reply your message,really I feel so
sorry.
I have checked the material of the earrings,and I confirmed with
our warehours stock,the material is crystal.I think you should
confirm it again.and please send the goods pictures to our
email([email protected]) to confirm.
On the other hand,we are honest seller and hope establish
long-time cooperation with any kind customer,we can not make our
clients bear any lose.I hope you can understand and I am looking
forward your next order.Thank you.
Jack
(
1005975643 Dear ****, i am s*****, i feel so sorry to bother you
and all your inconvenience. we have followed the package tracking
number all the time. now, the China Post mail always can't arrive
to our client's hand because of so many parcel for China Post,
although most are about 18-43 days, but it still have many package
just can'arrive more than 45-60 days or more,and sometimes some
package return back to China ( less 2%), we ask the China Post mail
that didn't know the exact reason they only can check the package
status.maybe the customs clearance is a reason, your country post
delaying is a reason, China Post delaying is a reason. i think the
Post mail service is worse much than the express.but it is very
cheap when the weight is less than 2KG,
we always feel so helpless for the China Post, so our product
decription have ' Risk Tips" for the Post Shipping way, we must
deal with the delay positively, don't worry, we will still follow
the tracking of you package. if the package return back by the
Postal service, when we get the package we will return back the
money to you unconditionally. please try to contact with your
country Post and urgent them , our experience shows that can let
the package to your hand earlier, it have no any other way.
dear *****, because you give us a dispute , that had let us have
a dispute rate and give us a very bad effection. if you can cancel
this dispute within 4 hours, that will have an arbitrament rate
that will give us more bad effection. hope you can comprehend our
work, and i hope you will have a good sale for our products, and we
will have a long-time cooperation. please believe the Aliexpress
company and believe our company, you won't bear any lose if you
cancel this dispute, thank you very much. when you get the goods,
please confirm it online, thank you very much, hope you will be
satisfied with our goods and you will have a good sale ,and we will
have a long-time cooperation, thank you very much.(
Dear****, if your goods is urgent, i suggest you should select
the express shipping way, when your order is more than $300, we
will send the goods to you by express free shipping.
if you are a mature buyer in aliexpress , you will discover,
when your order is more than $300 in a store, usually you can get a
good price (some store can be free shipping less than $300, but the
unit price is higher much), and it can save much shipping cost with
a fast and safety shipping way. please confirm it, thank you very
much.
if you still can't get the goods after 60 days,we or the
aliexpress must refund all the money to you. ( hi,*****,i am so
sorry about our careless, i need confirm the weight of parcel to
check the less quantity with our shipment staff who just start to
work after some days, because only less a pcs, i apply to our
manager, i think, could we can fix this thing as following:1.could
i offset the 1pc's money when you next order,and we give you a good
discount or send a simple gift to you?2.if you much refund
now,could you give me your paypal account? really so sorry for all
the convenience, thank you very much.
(1005985135 dear ****, thank you very much for your reply, i am
so sorry that you didn't check our product description carefully,
please check it again, because many countires can't select the
China Post free shipping, so we set all are free shipping, and you
will discover many stores are do so in Aliexpress, and aliexpress
have a course to tell us how to set all free shipping. Even so ,
dear carlos, don't worry, we are a orginal factory, our price must
be best for this product , you must have no any lose. and i hope
you will have a good sale and we will have a long-time
cooperation.
1, :
Hello, my dear friend.Thank you for your visiting to my store,
you can find the products you need from my store . If there are not
what you need, you can tell us, and we can help you to find the
source, please feel free to buy anything! Thanks again.
2, :
Thank you for your patronage, if you confirm the order as soon
as possible, I will send some gifts. A good news: Recently there
are a lot of activities in our store. If the value of goods you buy
count to a certain amount, we will give you a satisfied
discount.
3
The goods you need had been sent to you. It's on the way
now.Please pay attention to the delivery and sign as soon as
possible. If you have any questions, please feel free to contact
me.
4
Thank you for your purchase, I have prepared you some gifts,
which will be sent to you along with the goods.Sincerely hope you
like it. I'll give you a discount, if you like to purchase another
products.
5,
Hi friend,Right now Christmas is coming, and Christmas gift has
a large potential market. Many buyers bought them for resale in
their own store, its high profit margin product, here is our
Christmas gift link, Please click to check them , if you want to
buy more than 10pieces, we also can help you get a wholesale price.
Thanks.Regards
10.
6
Hi friend,We are really sorry that the shoes you order is out of
stock at the moment. I will contact the factory to see when they
are going to be available again. I would like to recommend you some
other pretty shoes which have the same style. Hope you like them as
well. You can click on the following link to check them out. If
theres anything I can help Please feel free to contact
us.Regards
! 15%
7
Hi friendsThank you for your inquiry, we very much hope to
complete the order with you for me, here is the products link you
need, if you buy 100 pieces, we can give you a wholesale price,
$25/piece. If you have any idea, Please let us know, and we will
try our best to help you. Looking forward to your reply.Regards
10025.
8
Dear friendsWe received notice of logistics company, now your
customs for large parcel periodically inspected strictly, in order
to make the goods sent to you safety, we suggest that the delay in
shipment, wish you a consent to agree. Please let us know as soon
as possible Thanks
9
Dear friend,I'm sorry for the inconvenience. If you are not
satisfied with the products, you can return the goods back to
us.When we receive the goods, we will give you a replacement or
give you a full refund. We hope to do business with you f or a long
time. We will give you a big discount in your next order.Best
regards
, , ,
Dear X,Thank you for your inquiry.Yes, we have this item in
stock. How many doyou want? Right now, we only have X lots of the X
color left. Since they arevery popular, the product has a high risk
of selling out soon. Please place yourorder as soon as possible.
Thank you!
Best regards,(name)
Dear x,Thank you for your interests in my item.
I am sorry but we cant offer you that lowprice you asked for. We
feel that the price listed is reasonable and has beencarefully
calculated and leaves me limited profit already.
However, wed like to offer you somediscounts on bulk purchases.
If your order is more than X pieces, we will giveyou a discount of
xx% off.
Please let me know for any furtherquestions. Thanks.
Sincerely,(name)
(out of stock)Dear X,We are sorry to inform you that this item
is out of stock at the moment. We will contact the factory to see
when they will be available again. Also, we would like to recommend
to you some other items which are of the same style. We hope you
like them as well. You can click on the following link to check
them out.http://www.aliexpressPlease let me know for any further
questions. Thanks.Best Regards,(Your name)
,24Dear X,I am sorry for the delayed response due to the
weekend. Yes, we have this item in stock. And to show our apology
for our delayed response, we will offer you 10% off. Please place
your order before Friday to enjoy this discount. Thank you!Please
let me know if you have any further questions. Thanks.Best
Regards,(Your name)
escrowHello X,Thank you for the message. Please note that there
are only 3 days left to get 10% off by making payments with Escrow
(credit card, Visa, MasterCard, moneybookers or Western Union).
Please make the payment as soon as possible. I will also send you
an additional gift to show our appreciation.Please let me know for
any further questions. Thanks.Best regards,(Your name)
Dear X,If you would like to place one order for many items,
please first click "add to cart", then buy now, and check your
address and order details carefully before clicking submit. After
that, please inform me, and I will cut down the price to US$XX. You
can refresh the page to continue your payment. Thank you.If you
have any further questions, please feel free to contact me.Best
Regards,(Your name)
Dear X,We appreciated your purchase from us. However, we noticed
you that havent made the payment yet. This is a friendly reminder
to you to complete the payment transaction as soon as possible.
Instant payments are very important; the earlier you pay, the
sooner you will get the item.
If you have any problems making the payment, or if you dont want
to go through with the order, please let us know. We can help you
to resolve the payment problems or cancel the order.
Thanks again! Looking forward to hearing from you soon.Best
Regards,(Your name)
Dear X,We appreciate your order from us. You have chosen one of
the bestselling products in our store. Its very popular for its
good quality and competitive price. Right now, we only have X lots
of the X colors left. We would like to inform you that this product
has a high risk of selling out soon.We noticed that you hadnt
finished the payment process for the order. Wed like to offer you a
10% discount on your order, if you purchase now, to ensure that the
product doesnt sell out.We will ship your order within 24 hours
once your payment is confirmed. If you need any help or have any
questions, please let us know.Best Regards,(your name)PS: We are
one of the biggest suppliers on AliExpress. With more than 3 years
experience in world trade, we are able to provide the best prices,
the highest quality and the superior service. We inspect our
products before shipping them out and provide a 1 year warranty for
all products. We promise to give you a full refund if the products
are not as described.If you have any questions, please contact us;
we are happy to help you.
Dear X, Unfortunately, free shipping for this item is
unavailable; I am sorry for the confusion. Free Shipping is only
for packages weighing less than 2kg, which can be shipped via China
Post Air Mail. However, the item you would like to purchase weighs
more than 2kg. You can either choose another express carrier, such
as UPS or DHL (which will include shipping fees, but which are also
much faster). You can place the orders separately, making sure each
order weighs less than 2kg, to take advantage of free shipping.If
you have any further questions, please feel free to contact me.
Best Regards, (Your name)
(customs tax) Dear X, Thank you for your inquiry and I am happy
to contact you. I understand that you are worried about any
possible extra cost for this item. Based on past experience,import
taxesfalls into two situations. First, in most countries, it did
not involve any extra expense on the buyer side for similar small
or low-cost items.Second, in some individual cases, buyers might
need to pay some import taxes or customs charges even when their
purchase is small. As to specific rates, please consult your local
customs office.I appreciate for your understanding!
Sincerely, (Your name)
Dear X, Thank you for your inquiry. I am sorry to inform you
that our store is not able to provide shipping service to your
country. However, if you plan to ship your orders to other
countries, please let me know; hopefully we can accommodate future
orders. I appreciate for your understanding!
Sincerely, (Your name) Dear X, Thank you for shopping with us.
We have shipped out your order (order ID: xxx) on Feb. 10th by EMS.
The tracking number is xxx. It will take 5-10 workdays to reach
your destination, but please check the tracking information for
updated information. Thank you for your patience! If you have any
further questions, please feel free to contact me. Best Regards,
(Your name)
Dear X, Thank you for your inquiry; I am happy to contact you.
We would like to confirm that we sent the package on 16 Jan, 2012.
However, we were informed package did not arrive due to shipping
problems with the delivery company. We have re-sent your order by
EMS; the new tracking number is: XXX. It usually takes 7 days to
arrive to your destination. We are very sorry for the
inconvenience. Thank you for your patience.
If you have any further questions, please feel free to contact
me. Best Regards, (Your name)
Dear X, Thank you for your inquiry; I am happy to contact you.
Regarding your request, I am very sorry to inform you that we are
not able to offer free samples. To check out our products we
recommend ordering just one unit of the product (the price may be a
little bit higher than ordering by lot). Otherwise, you can order
the full quantity. We can assure the quality because every piece of
our product is carefully examined by our working staff. We believe
trustworthiness is the key to a successful business. If you have
any further questions, please feel free to contact me. Best
Regards, (Your name)
Dear Rosalinda ,
Thanks for your message , here is yuor friend Ashley from Chway
Jerwelry , wish you have a nice day there .
It is a pity to hear that you still have not received your
parcel, for your order just now I checked our shipping record, the
tracking number for your parcel is RA214154254CN, we send it out on
Oct31th ,you could track it on https://www.usps.com/
And just now I tracked , it shows that :
You entered: RA214154254CN
Your Item's Status Your item has been processed through a sort
facility in SHANGHAI, CHINA PEOPLES REP at 9:02 pm on November 08,
2011.
It seems that your parcel has left China on Nov8th , I guess
there was something wrong happened during the shipment that lead it
delayed , cause you know Christmas and new year is coming , there
are much more parcel needs to be shipped out than usual time , that
may lead many parcel delayed ,but normally it is hardly to lost .So
I wonder that will you please kindly wait for 1 more week ? If you
could not received it after 1 week, please do not hesitate to
contact me again , if so , I would like to offer my best service ,
refund or resend is possible , I assure you will not bear any
lost.
So sorry for the inconvenience brought to you , and looking
forward to your message again
Best wishes
Your friend Ashley
Dear Rosalinda ,Thanks for your message , here is your friend
Ashley from Chway Jerwelry , wish you have a nice day there .
It is a pity to hear that you received a wrong item, normally it
is hardly to happen, as we have a serious packaging team , but I
knnow nothing is impossbile , so here to help me find out the
reason , would you mind to send me the picture about the item you
received ?
Please do not worry, I am an honest seller , after I found out
the reason, I would like to resend you the right ones or issue you
the refund as your prefer , I assure you will not bear any lost
.
So sorry for the inconvenience brought to you , and I am looking
forward to your confirm message
Your friend Ashley
Dear MichelleIt is a pity to hrar that the sacrved you ordered
on my store still have not been shipped out . As they sells quite
well on my store , normally it must also hot sale in your market
.
I guess it is because of winter time , as you know the scarf you
ordered on my store are necklace scarf, it mainly used in Summer ,
and Autum time , so I think when the winter passed , your scarves
may hot sale , so hope you could try to wiat for more days .
Dear RosalindaI am so sorry for the delay delivery , as we have
a rest during the past two days , and after the holiday . we have
lots of parcels needs to be shipped out , that lead losts of our
parcel have not been shipped out in time, hope you could kindly
understand , and wiat it in patienc .
50300-500
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![[2011 年的总结 ]](https://img.pdfslide.net/doc/110x75/56813f6c550346895daa45d3/2011--568fa5407a5e5.jpg)
