6-1 note

2

Business Letters

• Business letters are a fundamental form of communication.

• They are used for formal business correspondence to communicate– offers of employment

– price quotations

– information to customers

• There is a variety of delivery methods:– hand

– mail or courier

– fax

– attached to an e-mail or pasted into an electronic format

3

Parts of a Business Letter

1. return address

2. date line

3. inside address

4. salutation

5. subject line

6. body

7. complimentary closing

8. signature

9. writer’s identification

4

Part of a Business Letter(continued)

10.identification initials

11.enclosure notation– include number in brackets

12.copy notation– CC– BCC

5

Letter Styles

• Full-block–All parts are aligned at the left-hand side of the

page.

• Block–All parts are aligned at the left-hand side of the

page with the exception of• return address, date line• complimentary closing, signature, writer’s

identification

• Semi-block–Same as block but first line of paragraphs are

also indented.