650-251

Cisco 650-251

650-251 LCSAUC: Cisco Lifecycle Services Advanced

IP Communications

Practice TestVersion 1.0

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QUESTION NO: 1

Quality of service is analyzed at which service component within the Cisco Unified

Communications plan phase?

A. Network Readiness Assessment

B. Application Readiness Assessment

C. Site Readiness Assessment

D. Operation Readiness Assessment

Answer: A

QUESTION NO: 2

Which optimize phase service component assesses the current state of the network management

infrastructure of a customer to identity issues and opportunities that lead to recommendations for

improving the ability to manage their Cisco Unified Communications system?

A. Deployment Assessment

B. Technology Assessment

C. Security Assessment

D. Operations Assessment

Answer: D

QUESTION NO: 3

Which statement most accurately describes the account planning service component in the

prepare phase for Cisco Unified Communications?

A. It performs a detailed financial analysis, including current phone network costs, training, and

return of investment.

B. It researches unique challenges and conducts competitive analysis to determine a vertical

approach and strategy.

C. It identifies the key players, high-level solution requirements, timelines, and scope of the

opportunity.

D. It provides the partner with information regarding customer acceptance of the new solution.

Answer: B

QUESTION NO: 4

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Which phase includes conducting Cisco Unified Communications network traffic analysis and

capacity planning in order to ensure high availability?

A. Design

B. Prepare

C. Maintain

D. Optimize

Answer: D

QUESTION NO: 5

Which two of the following activities are included in the Cisco Unified Communications staff

development? Select two.

A. Collect Cisco Unified Communications Training Materials

B. Develop Job Role Training Requirement

C. Request for Training Budget

D. Develop Curriculum Map

E. Develop Informal Basic Training

Answer: B,D

QUESTION NO: 6

Which Service component in Cisco Unified Communications operate phase identifies and solves

reoccurring incidents by analyzing incident trends to identify patterns and systemic conditions?

A. problem Management

B. incident Management

C. Change Management

D. Systems Monitoring

Answer: A

QUESTION NO: 7

Which service component in the design phase describes developing a detailed, sitE.specific plan

for implementing the new technology system or solution?

A. Implementation Plan Development



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B. Detailed Design Development

C. Systems Acceptance Test Plan Development

D. Staging Plan Development

Answer: A

QUESTION NO: 8

The final documentation that records detailed implementation information for customers, including

specific design requirements, are delivered at which server component within the Cisco Unified

Communications implement phase?

A. ProjectCloseout

B. As-Built Documentation

C. Operations Setup

D. Post-Implementation Support Handoff Meeting

Answer: B

QUESTION NO: 9

Which service component in the plan phase evaluates the readiness of your current facilities

infrastructure to support Cisco Unified Communications system development?

A. Network Readiness Assessment

B. Operation Readiness Assessment

C. Site Readiness Assessment

D. Application Readiness Assessment

Answer: C

QUESTION NO: 10

Which of the following three service requirements are included in the Cisco Unified

Communications optimize phase? Select three.

A. Business Case Alignment

B. Security Assessment

C. Incident management

D. Operations Readiness Assessment

E. Technology Assessment



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Answer: A,B,E

QUESTION NO: 11

Which phase includes the activity of assisting the customer to monitor their Cisco Unified

Communications system performance and to respond to trouble reports?

A. Maintain

B. Deploy

C. Operate

D. Optimize

Answer: C

QUESTION NO: 12

Which service component includes preparing for the Cisco Unified Communications customer

demonstrations and presenting an overview of the applicable solutions?

A. Present an Overview of the Design

B. Conduct Administrator andEnD.User Trainging

C. Customer Educations

D. Proof of concept

Answer: C

QUESTION NO: 13

Which two Cisco Unified Communications service components focus only on software

implementation? Select two.

A. Messaging Implementation

B. Rich Media Implementation

C. personal Assistant Implementation

D. Auto Attendant Implementation

E. Call Control Implementation

Answer: C,E

QUESTION NO: 14



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Which of the following best defines the Cisco Lifecycle Services approach?

A. the minimum set of services that are needed to successfully deploy and manage technology

solution

B. system design to help ensure selection of the most appropriate products

C. business requirements and investments as they pertain to asset lifecycle management

D. technology strategies and related product lifecycles that are required to ensure minimal risks

and maximum return of investment

Answer: A

QUESTION NO: 15

What is the primary objective of the plan phase?

A. Assess the existing environments to determine if it can support the proposed system.

B. identify the activities for installing and configuring the equipment at the customer sites.

C. Gather high-level solution requirements, and understand the customer business needsan the

opportunity.

D. Prepare the activities for day-to-day support, management, and monitoring of the newly

implemented system.

Answer: A

QUESTION NO: 16

Which device level design detailed development activity is associated with the create template for

each user group task that includes type of phone, required applications and soft key configuration?

A. Design Network Management and Operation Infrastructure

B. Conduct Station Reviews

C. Design Database Integration

D. Design Call Control System

E. Host Feature/Function Design Workshop

F- Design ISN Configuration

Answer: B

QUESTION NO: 17

Which service component in a detailed design development focuses on identification and

configuration of the actual network components (routers, servers, local-area networks, and so on)



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to be incorporated to run and support a Cisco Unified Communications system.

A. System Design Workshop

B. Feature and Functionality Design Workshop

C. DevicE.level Design Workshop

D. Physical Design Workshop

Answer: D

QUESTION NO: 18

Which of the following phases assesses the current network infrastructure of a customer?

A. Prepare

B. Plan

C. Analyze

D. Design

Answer: B

QUESTION NO: 19

Which three service components belong to the operate phase? Select three.

A. Change Management

B. Operations Implementation

C. System monitoring

D. Incident Management

E. Operations Assessment

Answer: A,C,D

QUESTION NO: 20

Which phase and service component includes comparing the solution requirements with the bill of

materials and high-level design in order to finalize the detailed business and technology

requirements for the Cisco Unified Communications solution?

A. Plan - Application Readiness Validation

B. PreparE. Proof of Concept

C. PreparE. Technology Strategy Development



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D. Plan - Systems Requirements Validation

Answer: D

QUESTION NO: 21

Which two of the following activities are included in the Cisco Unified Communications project

closeout? Select two.

A. Complete Ongoing Support Handoff Materials

B. Prepare for Handoff Meeting

C. Update Leading Practices

D. Obtain Customer Satisfaction Feedback

Answer: C,D

QUESTION NO: 22

During the implement phase, systems acceptance testing provides which two of the following

services for the customer? Select two.

A. it installs, configures, and verifies monitoring tools and processes in accordance with the

operations implementation.

B. It verifies that the Cisco Unified Communications solutions is ready for production.

C. it verifies that the Cisco Unified Communications solution meets their business and technical

requirements.

D. It executes and verifies the migration plan by migrating network services from an existing state

to a future state.

E. It provides automated tools for measuring system performance under load.

Answer: B,E

QUESTION NO: 23

Which service component if detailed design development includes completing the Cisco Unified

Communications station review template and ensuring that user groups have the right set of

features, functions, dialing capabilities, and applications?

A. DevicE.Level Design

B. System Design Workshop

C. Feature and Functionality Design Workshop



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D. Physical Design Workshop

Answer: A

QUESTION NO: 24

Which implement phase service component describes the activities to install and test your Cisco

Unified Communications solution in a non production lab environment?

A. Proof of Concept

B. Acceptance Testing

C. Staging

D. Lab Testing

Answer: C

QUESTION NO: 25

Which includes an activity to host a workshop that focuses on the identification and configuration

of the actual network components (routers, servers, local-area network or LAN, and so on) that be

incorporated to run and support the Cisco Unified Communications system?

A. Implement

B. Design

C. Plan

D. Prepare

Answer: B

QUESTION NO: 26

Which phase includes testing operational processes and procedures in accordance with the Cisco

Unified Communications operations plan?

A. Operate

B. Design

C. Deploy

D. Implement

Answer: D



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QUESTION NO: 27

In which phase is the staff training development for Cisco Unified Communications planned?

A. Design

B. Implement

C. Plan

D. Prepare

Answer: B

QUESTION NO: 28

In which of the following phases can you ensure that the new Cisco Unified Communications

solution is integrated without disrupting the existing network?

A. Operate

B. Plan

C. Deploy

D. Implement

Answer: B

QUESTION NO: 29

What customer benefits are provided by conducting a project kickoff in the Cisco Unified

Communications plan phase?

A. It helps to confirm project roles and responsihilites, and milestones dates.

B. It reduces the risk of downtime caused by facilities-related problems.

C. It ensures that the customer receives a detailed network diagram.

D. It ensuresenD.user support immediately after the launch of the new system.

Answer: A

QUESTION NO: 30

Which service components develops a plan that identifies the necessary steps to move from an

existing system to the Cisco Unified Communications system?

A. Migration Plan Development

B. Detailed Design Development



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C. Staging Plan Development

D. Implementation Plan Development

Answer: A

QUESTION NO: 31

Which of the following phases is a high-level design proposed Cisco Unified Communications

solution developed?

A. Operate

B. Design

C. Plan

D. Prepare

Answer: D

QUESTION NO: 32

Which service component within the prepare phase validates the Cisco Unified Communications

System high-level design of the customer and identifies potential design enhancements?

A. proof of Concept

B. Technology Strategy Development

C. High-level Design Development

D. Proposal Development

Answer: A

QUESTION NO: 33

Both budgetary pricing and return on investment are identified and calculated under which service

component within the Cisco Unified Communications phase?

A. Business Case Development

B. Proof of Concept

C. Proposal Development

D. Account Planning

Answer: A



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QUESTION NO: 34

Which of the following phases includes identifying and documenting customer business

requirements?

A. Prepare

B. initiate

C. Design

D. plan

Answer: A

QUESTION NO: 35

Which service component within the prepare phase provides a financial justification for the

customer in the adoption of a Cisco Unified Communications phase?

A. Account Qualification

B. Business Case Development

C. Proof of Concept

D. Technology Strategy Development

Answer: B

QUESTION NO: 36

In the design phase, which service component includes developing and documenting the test

cases used to verify that a deployed Cisco Unified Communications solution meets the business

and technical requirements?

A. Applications Development

B. System Acceptance Test Plan Development

C. Proof of Concept Development


Answer: B

QUESTION NO: 37

Which phase includes staff training and enD.user training for the Cisco Unified Communications

solution?



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A. Plan

B. Implement

C. Design

D. Deploy

Answer: B

QUESTION NO: 38

Which statement describes the business requirements development service component in the

Cisco Unified Communications prepare phase?

A. it analyzes the customer business requirements and recommends an appropriate Cisco Unified

Communications solution to meet business requirements.

B. It identifies and documents the appropriateenD.user training needed for the customer.

C. It assess and documents the business requirements for enD.user service delivery.

D. It identifies the customer business requirements to match a model Cisco Unified

Communications solution.

Answer: C

QUESTION NO: 39

Which phase sequence represents the Cisco Lifecycle Services approach for Cisco Unified

Communications?

A. Presale, Plan, Develop, Deploy, Operate, and Maintain

B. Prepare, Plan, Design, Implement, Operate, and Optimize

C. Initiate, Plan, Analysis, Design, Develop, and Operate

D. Analysis, Design, Deploy, Implement, Verify, Implement, and Operate

Answer: B

QUESTION NO: 40

After successful implementation and handoff of a project, which Cisco Lifecycle Services phase

describes the post-project support activities?

A. Maintain

B. Implement

C. Plan



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D. Operate

Answer: B

QUESTION NO: 41

Which of these statements most accurately describes the technology strategy development

service component in the Cisco Unified Communications prepare phase?

A. It compares the Cisco Unified Communications solution systems functions and features to the

customer operations.

B. It analyzes the customer business requirements and recommends an appropriate Cisco Unified

Communications solution to meet business requirements.

C. It assesses and documents the business requirements forenD.user service delivery.

D. It identifies the customer business requirements to match a model Cisco Unified

Communications solution.

Answer: B

QUESTION NO: 42

Which two service components are part of the Cisco Unified Communications plan phase? Select

two.

A. Account Planning

B. Site Reaciiness Assessment

C. Operations Readiness Assessment

D. Proof of concept

E. Proposal Development

Answer: B,C

QUESTION NO: 43

In the design phase, which service component includes developing and documenting the custom

specifications for Cisco Unified Communications Contact Center?

A. Application Development

B. Staging Plan Development

C. Detailed Design Development




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Answer: A

QUESTION NO: 44

Which service components in the plan phase includes developing and executing a project

management program and managing information, resources, and change control?

A. Preparing Project Kickoff

B. Design Project Kickoff

C. Implementation Project Kickoff

D. Planning Project Kickoff

Answer: D

QUESTION NO: 45

Which two activities are included in the operations implementation service component in the Cisco

Unified Communications implementation phase? Select two.

A. Develop an Implementation-Ready Operations Plan

B. Develop Operational Processes and Procedures

C. Execute the Staging Test Plan and Acceptance Test Subset

D. Install and Configure a Network Management System

Answer: B,D



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650-251