652 Syllabus - 8 wk -Sp 2016 Fin-Drft 030816csc-srv1.lasalle.edu/mccoey/syllabi/syllabi 2015-2016/652 Syllabus... · ECF/ITM/HCD/NPL 652 Leadership Assessment & Evaluation ... [email protected]

LaSalleUniversityInstructor:StuartM.Smith,Ph.D.ECF/ITM/HCD/NPL652LeadershipAssessment&EvaluationSpring2016

LastModified:03/09/16 ©2016LaSalleUniversity1

INSTRUCTORINFORMATION

Instructor:Dr.StuartM.SmithCourseTitle:NPL652LeadershipAssessment&Evaluation(3Credits)

CourseLocation:Online(W1)inCanvas(asynchronous)andGoToTraining(GTT)Classroom(synchronous)

OfficeHours:Byappointment.PleaseemailmetoscheduleatimeonMondaysbetweentherangeof6:30pmto8:30pm.Othereveningtimescanbearranged.Pleasedonothesitatetocontactmethroughcellphonenumberbelow.

E-mail:[email protected]:Inemergenciesonly,usemyhomeemail:[email protected]

InstructorPhone:610-256-2814Department:SchoolofArts&Sciences–MargaretMcCoey,M.S.215-951-1136

INSTRUCTORBIO

IamthefounderandPresidentoftheconsultingfirmTargetedPerformanceSolutions,LLC(TPS).Asconsultants,weareengagedbyorganizationstohelpthemenhanceperformanceandbottom-lineresults,andtocreateandsustaintheirdesiredculture.Ourengagementsinvolveinterventionsattheindividual,team,andorganizationallevels.Myareasofexpertiseinclude:strategicplanningandproblemsolving;organizationalstructure,processandsystemsalignment;humancapitalmanagement;andlarge-scalechangemanagement.Inaddition,mybackgroundincludesexpertiseinexecutivecoachingandleadershipdevelopmentaswellasteameffectivenessandteamoptimization.

Forthepastthirtyyears,IhavebeenadjunctprofessoratVillanovaUniversityandalsoAffiliatedFacultyintheOrganizationalDynamicsProgramatUniversityofPennsylvania..I

beganmyteachingaffiliationwithLaSalleUniversity’sCollegeofProfessionalandContinuingStudiesonlineprogramintheSpring2013.

InadditiontomyPh.D.inOrganizationalBehavior,IhaveaMastersofPublicHealthinhealthplanningandevaluation,andaMastersinIndividualandGroupPsychodynamicseachfromtheUniversityofPittsburgh.IamtrainedinLeanSixSigma.

COURSEDESCRIPTION/OVERVIEW

Thisexperientialcourseisfocusedonhelpingstudentsexpandtheirleadership/managementcapabilitythroughsystematicassessmentoftheirexistingcompetencies,targetedskilldevelopment,andbyprovidingpracticeinapplyingthenewlyacquiredskills.Afive-steplearningframeworkisusedto“drive”thisskillacquisitionprocess.Thesestepsconsistof:(1)self-evaluations(usingstructuredassessments),(2)skilllearning–readingtheoryandresearch-validatedexplanations,(3)skillanalysisthroughcasestudyexamples,(4)skillpracticeusingexercises,simulationsandroleplays,and(5)skillapplication–whereclassroomlearningistransferredtoreal-lifesituations.Duringthisskilldevelopmentprocess,thestudentreceivesfeedbackfromself-assessmentresults,faculty,otherparticipantsandco-workers.



Topicswillinclude:selfawareness,timeandstressmanagement,individualandgroupproblemsolving,communication,powerandinfluence,motivation,conflictmanagement,empowerment,andteamleadership,andleadingpositivechange.

Eachparticipantidentifiesskillsheorsheneedstodevelopandreportsoneffortstodevelopthoseskills.

Pre-requisite:None

COURSEDATES

SemesterBegins:March14,2016SemesterEnds:May6,2016SemesterHoliday/Break(s):Easter–March21-27th(Note:Thisweekisaregularweekforthe8WeekOnlinesession).

STUDENTLEARNINGOUTCOMES

Thiscourseprovidesanopportunityforeachstudenttobeintrospective.Inotherwordstolookinwardlyandtakestockoftheirindividualattributesrelatedtotheircurrentcapabilityandcapacitytomanageandleadothers.Itisdesignedtoprovideatimewhereeachpersoncanobjectively,privately,andwithoutfearofanynegativeconsequences:(a)assessthemselves,(b)designaplantoleveragetheirstrengthsandaddresstheirshortfalls,(c)identifyandacquiretheneededskills,(d)practicethoseskillsinarisk-freeenvironment,andthen(e)applythoseskillsinreal-lifesituations.Whiledoingso,eachpersonwilltracktheirindividualprogressandmakenecessarymodificationswhennecessary.

Attheendofthiscourse,studentswillbeableto:

• Identifytheirinherentstrengthsandcurrentpersonal“inhibitors”tooptimizingtheirleadershipcapability;• Designandimplementanactionplanformaximizingtheirstrengthsandmitigatingtheirshortfalls;• Applyawider,moremalleablerangeof“situationalmanagement”stylestoeffectivelyleadinorganizations• Understandtheskillsnecessarytoinfluence,inspire,andmotivateindividualsandgroupstoachieveresults,• Demonstratetheabilitytoworkwithothersinaprofessionalmanner• Demonstratetheabilitytocommunicateinformationtoindividualswithdiversebackgrounds.

LEARNINGOUTCOMESASSESSMENTS

Assessmentoflearningoutcomes(identifiedabove)willbeachievedbyevaluatingthestudent’sperformanceintermsofthefollowing:(a)his/hercandorandthoroughnessincompletingtheskill-baseddiscussionboardquestionsandassignments,(b)thedisciplineusedinidentifyingskillstoimproveandinestablishingaplanofactioni.e.the“You,Inc.”mid-termpaper,(c)adherencetoimplementingtheskillimprovementactionplanasdocumentedintheSkillDevelopmentReport(finalpaper),and(d)therelevance,explanationandapplicationoftheOptionalPaperAssignmentforextracredit.Utilizingthisbatteryofincrementalassessmentswillprovideaclearpictureofthestudent’slevelofeffortandresultspertainingtoenhancinghis/herleadershipcapabilities.

NOTE:Thestudentmaynotachieveabsoluteimprovementineverydesiredarea.Therearemanyreasonswhythismaybethecaseincludingthejob-basedmaturityofthestudent,theimprovementtechniquetried,theworkorenvironmentalcontextetc.Theimportantpointisthatthestudentdemonstratestruediligenceinhis/herefforttoimproveaspecificskill.Ifthisisdone,itwillnotaffectthestudent’sgrade.Thereasonisthatthiscourseisdesignedtoencouragestudentstotrynewtechniquestoimprovetheirleadershipandmanagementacumen,andtohonestlyreportonhowtheseeffortsaregoing.



COURSEREQUIREMENTSANDMATERIALS

ThiscoursewillusereadingsfromthetextbookbelowsupplementedbyreadingprovidedinCanvas.AspecialStudentValueEdition(SVE)ofthetexthasbeenselected.Thisloose-leafversionislessexpensivethanthehardcoverandboundsoftcovereditions.ThisSVEeditionalsoprovidesaccesstoPearson’sMyStudentSuccessLab.comthatcontainselectronicversionsofmanyoftheassessmentinstruments.

TEXTBOOKS/CASES

DevelopingManagementSkills,StudentValueEditionPlusMyManagementLabwithPearsoneText--AccessCardPackage,9/E

• Text:DEVELOPINGMANAGEMENTSKILLSSVE&MMLW/ETXSAC,9/E• Authors:DavidA.WHETTON&KimS.CAMERON• ISBN-10:0133972984(bothISBN’sareforthesamebook)• ISBN-13:9780133972986• Publisher:PrenticeHall• Copyright:2016• Format:UnboundwithAccessCard;744pagesAne-versionofthetextisavailableinmystudentsuccesslab.comWhenyougetthiseditionofthetextyouwillalsogetanaccesscodeforwww.mymanagementlab.com.Thisaccesscodewillenableyoutoentermymanagementlab.AfteryouenderMymanagementLab,youwillthenneedacodetogetintomycourse.ThecourseIDis:smith26597

RECOMMENDEDREADINGS/WEBSITES(IFAPPLICABLE)

BooksandWebsites:PleaseseethereferencesprovidedforspecificmaterialscontainedintheWhettenandCamerontextandintheindividualunitlessonplans.

TECHNICALSUPPORT

Studentswhoexperiencetechnicaldifficultyaccessingtheironlinecoursesandcoursematerialcancontactme,howeverifIamnotsoonavailableafteryoudiscoveryouneedassistancepleasetrythefollowingmeans:technicalsupportisprovidedthroughcontactingthestudenthelpdeskat215-951-1860(from7:30amto7:30pm);[email protected];oryoucanopenupaticketthroughtheOnlineHelpDeskathttp://helpdesk.lasalle.edu(thefirsttimeyouareusingtheOnlineHelpDeskbeawarethatyouwillbeinstructedtoauthenticateyouraccount).

IntheCanvascourseandinthediscussionareaIwillhaveadiscussionthreadthatwillbeongoingforyoutobeabletoreachouttoallofyourclassmates.Sometimesaclassmatecouldbethefirstpersontotherescue.Heorshemayalsoexperiencethesameproblemandcouldpossiblyhelpyoufindaresolve.

IntheeventofatechnicalproblemwithGoToMeeting/Training,donothesitatetoseekouthelpasstatedabove.



STUDENTRESPONSIBILTYSTATEMENT

SOFTWAREANDHARDWAREREQUIREMENTS

Computer

Aworkingcomputerisrequired;alaptop,adesktop,oraMac.AniPadisnotrecommended.Makesurethecomputer(s)youwillbeusingforthecourseisingoodworkingcondition.Ifyouareoperatingfromanoldercomputer,4,5,6yearsold,expectdelaysonaccessingthetoolsanddownloadingmaterial.InternetConnection

Ahigh-speedInternetconnectionisrequired.Canvasisaveryrobustsystemandworkingwithitcanbedifficultifyoudonothaveahigh-speedconnection.Headset

Aheadset,withamicrophone,isrequiredforthesynchronous(real-time)sessions.Bepreparedtopurchaseaheadsetwithmicrophonetoactivelyparticipateduringtheliveonlinesessions(if,applicable).Anybrandwillwork.

COURSECONTENT/STRUCTURE(SCHEDULEGRID)

AllcourseworkwillbedoneonlineasynchronouslyandoccasionallysynchronouslythroughaGoToTraining(GTT)session.Whenworkingonline,alldiscussions,assignments,conversations,andpostingsarewithintheweekassigned,andareexpectedtobecompletedinthatweekbytheduedate.TheonlineweekrunsfrommidnightSundayto11:59pmthefollowingSunday.Ifyouhaveascheduleissue,pleasecontactmeinadvancetoletmeknow.

AllStudentInitialDiscussionPostingsareduenolaterthan11:59pm:Wednesdayofeachweek.AllStudentresponsesareduenolaterthan11:59pm:Sundayofeachweek.DoNotwaituntilthelastminutetopost.

Pleasenotethatthereare4Go-To-Training(GTT)synchronoussessionsduringthesemester.PleasemakeeveryefforttomeetintheGTTclassroomforthesynchronoussessions.Istronglybelievethatparticipatinginthese“live”interactivesessionwillbeofsignificantvaluetoyou.Ialsofeelthatyourclassmateswillappreciateandbenefitfromyourinsightsandperspectives.However,eachGTTsessionwillberecordedandarchivedforfutureviewing.So,ifyouareunabletoattend,youwillbeabletoretrievetheGTTsession,andviewitwhenitisconvenient.NOTE:Ifyoudonotattendthelivesession,youwillberequiredtosubmitbriefresponsestoseveralquestionsinwhichyoushareyourreflectionsaboutthevideocontent.

OurGTTsessionswillbeheldoneitherTuesdayorWednesdayfrom7:00pm–8:15pmESTonthefollowingdates:

• March16,2016(Wed.)

• March23,2016(Wed.)

• April12,2016(Tues.)

• April26,2016(Tues.)



Modules Topics Readings Assignments

Module1IntroWeek1

Mar14–20

GTT#1–Mar167-8:15p.m.

IntroductionandOverviewPAMSSSSSoftwareCase

DevelopingManagementSkills

IntroductionUnit

ReviewModule1LessonPlan

Participateinsynchronoussession

Participateinonlinediscussionforums–(D0101)&D0102

CompleteAssignment:(A0101)PersonalAssessmentofMgmt.Skills(PAMS)

CompleteAssignment:SSSSoftwareCase

ReviewWeeklyPresentation-

Module2–ChapterI-1Week2Mar21-27

GTT#2–Mar237-8:15p.m.

SelfAwarenessDevelopingManagementSkills

ChapterI-1SupplementalArticles(2)re:ethicalleadership


Participateinsynchronoussession–SSSCaseandPAMS

ReviewWeeklyPresentation

Completeassessments(9total)

Watchvideo–answerquestions

Participateinonlinediscussionforum(A0201)

CompleteAssign.A0201,P0201(Journal)

Module3–ChapterI-2Week3Mar24–Apr3

ManagingStressandWell-Being DevelopingManagementSkills

ChapterI-2


Participateinonlinediscussion



CompleteAssign.A0301;A0302(3timemgmt.strategiestobetried)

Watchvideo–respondtoquest.

PostJournal-cont.(P0201)



Module4–ChapterI-3Week4Apr4-10

ProblemSolving–AnalyticallyandCreatively

DevelopingManagementSkills:

ChapterI-3

SupplementalReading&Charts



ApplySupplementalcharts

Participateinonlinediscussionforums(D0401)

Review2Ppt.Presentations

CompleteAssign.A0401;A0402

PostJournal-cont.(P0201)Module5–ChapterII-4Week5Apr11-17

GTT#3–Nov247-8:15p.m.

SupportiveCommunication DevelopingManagementSkills:

ChapterII-4

SupplementalArticles&Diagrams(6total)


Participateinonlinediscussionforum(D0501)





CompleteAssign.A0501

PostJournal-cont.(P0201)Module6–ChapterII-5Week6Apr18–24U.Inc.

Power&Influence

“U,Inc.“Paper–BEGINworkonthismajorpaper.


ChapterII-5

SupplementalarticlesandVideosUtilizePreviousandSubsequentAssessments,ExercisesandWorksheets

ReviewAppendixA-LessonPlanforU,Inc.Paper



PostJournal-cont.(P0201)

ParticipateinonlinediscussionforumrePower/Influence(D0601)

CompleteAssign.A0601

StartyourU,Inc.Paper(A0602).CompletebyFriday,May6,2016



Module7–ChapterII-6andChapterIII-8Week7Apr25–May1

GTT#4–Apr267-8:15p.m.

MotivatingOthersandEmpowering&EngagingOthers


ChapterII-6

SupplementalArticles&Diagrams(4total)reMotivating

ChapterIII-8

SupplementalArticles(4)reE&D


Participateinonlinediscussionsforum(D0701)Empower/Engaging

Completeassessments(2)


Watchvideos–respondtoquestions.


CompleteAssignmentsA0701,(IncludeA0702;A0703(Timemgmt.+Journal)

Module8–ChapterII-7Week8May2–6(Fri)

ManagingConflictU,Inc.PaperOptionalAssignmentPaper


ChapterII-7

SupplementalArticles(3)


Participateinonlinediscussionforum(D0801)


CompleteAssign.–A0801;A0802

ReviewWeeklyPresentationSUBMITYourU,Inc.Paper(A0802)byMay6,2016

AVAILABLERESOURCEMATERIAL

THISISNOTREQUIRED

BuildingEffectiveTeams&Teamwork

LeadingPositiveChange


ChapterIII-9

SupplementalArticlesandVideos

ChapterIII-10

NoAssignment–NoGrades

ThisinformationonTeamsandLeadingPositiveChangeisstrictlyforyourbenefitandfutureuse.



COURSECONTACTHOURS

Activity HoursAssessmentInstruments[text:about40assessments+about8supplemental]at15-20min.per(Note:allassessmentsareaccessedviaPearsononline“MyStudentSuccessLab”)

15.0

GotoTrainingsynchronoussessions[4at1.5hourseach] 6.0WeeklyDiscussionForum–postsandcomments(approx.10at1.5hourper](AllpostsandrepliesdoneviaCanvas)

15.0

WeeklyPresentations[about40min.eachx10presentationswithin8weeks](Note:AuthorcreatedslidedecksandInstructorcreatedslidedecksareonlyavailableviaCanvasdownload)

7.0

Total 43.0

COURSEREQUIREMENTS

Gradingisbasedprimarilyonacontractbasis;thisisdonewiththegoalbeingforyoutobeasopenaspossibleinyourself-assessmentandskilldevelopmentplan.Inotherwords,thecriticalcourserequirementisforyoutoapproachdevelopingyourmanagement/leadershipskillsthroughhonest,candidandthoroughself-exploration,andbydevelopingandapplyingconscientious,thoughtfulandrealisticstrategiesaimedatstrengtheningdesiredskills.(SeetheAppendicestothissyllabusforfurtherdiscussiononspecificinformationontherequirementsrelatedtotheU.,Inc.Paperforthecourse.)

Inadditiontocompletingtheassessments,thefollowingrequirementsmustbesatisfactorilycompletedbyallstudents:

• CompleteSSSSoftwareIn-BasketExerciseinWrittenFormaswellasotherperiodicweeklyassignments.• Participateindiscussionforums–postingandreplying• AttendorlistentoGoToTrainingsessions.• CompletetheU.,Inc.(Self-assessment/skilldevelopmentpaper)

NOTE:Seeadditionaldiscussionregardingassessmentoflearnerperformanceinthesectionsthatfollowdealingwithgrades,courseexpectationsandrubrics

GRADEALLOCATION

Activity PercentageDiscussionPosts/Responses 25%Assessments&WritingAssignments(Weekly) 25%U,Inc.Paper(Majorpaper) 50%LiveGTTSessions(Training)(extracreditforactiveparticipationandcontribution) 4points



GRADES

Gradeswillbepostedwithinoneweekafterthescheduledduedate.Belowisthefinalsemestergradestructure.

SemesterGPA Grades Definition4.0 A Indicatesthedemonstrationofasuperiorlevelofcompetency.3.67 A- Indicatesthedemonstrationofaverygoodlevelofcompetency.3.33 B+ Indicatesthedemonstrationofagoodlevelofcompetency.3.0 B Indicatesthedemonstrationofanaverage,satisfactorylevelofcompetency.2.67 B- Indicatesthedemonstrationoflessthanaveragelevelofcompetency.2.0 C Indicatesalevelofcompetencebelowthatexpectedofgraduatework.0.00 F Indicatesfailuretodemonstrateevenamarginallevelofcompetency. I Indicatesworknotcompletedwithinthesemesterperiod.

PARTICIPATION

1. Activeandinformedengagement/participationinonlinediscussionactivitiesrelatedtoteamprojects,discussionforumsandsynchronous(live)classdiscussion.

2. Pursuitofindividualcasestudiesandarticlesthatreflectthestudent’sownfieldofinterest.3. Criticalevaluationanddiscussionofthereadings,casesorarticles.4. Presentationtotheclassonthefinalproject.

PROJECT/ASSIGNMENTDUEDATES

Therewillbeassignmentseachweekintheformofassessments,exercises,casestudiesetc.thatbuildonthetextreadingsandrelatedmaterials.Thecourseschedulecontainedinthissyllabus,andthemoredetailedinformationprovidedwithinthefolderforeachrespectiveunitprovidespecificsastotherequirementsandduedates.Mostassignments–“deliverables”willbedueby11:59p.m.Sundayofthatweek/unit.

DiscussionQuestionsarehandledslightlydifferently.Eachperson’sindividualdiscussionpostisduebyWednesdayat11:59p.m.TheneachparticipantistoreadandcommentonthediscussionpostsoftwoclassmatesbySundayat11:59p.m.

ThemajordeliverableistheU.,Inc.Paper.

• TheU,Inc.PaperwithitstwoassociatedSkillTemplates(DevelopmentPlanContracts)–isduebyFriday,May6,2016

(AlsoSee:“ScheduleGrid&GradeAllocation”)

COURSEEXPECTATIONS

StudentExpectations:

• Completeallreadingsandassignmentsbyduedate.• Checktheonlinecoursematerialanddiscussionforumonaregularbasis(eachweekrunsfromMonday–Sunday;

newmaterialwillbeavailableeachMonday).• Participateactivelyinonlinediscussions.• Takeinitiativetoreviewsuggestedreadingsourcesandcontributeitemsofinteresttocoursediscussions.



• Contacttheinstructorimmediatelyifanyproblemsarisethatmaypreventthestudentfromcompletingtheaboverequirements.

InstructorExpectations:

• Postallcoursematerialsandassignmentsinatimelymannereachweek.• Makehim/herselfavailablebye-mail,phone,and/oronlinechatforstudentquestionsorconcerns.• Checkthecourseoftentoreadandcontributetotheonlinediscussionareas.• Provideeachstudentwithweeklyfeedbackonhisorherprogressinthecourse.• Enterassignmentgradesandreturnallassignmentspriortothenextassignmentduedate.

ItisassumedthatstudentswillbecompletingalloftheassignmentsandthatagradeoflessthanBwillnotbeissued.VariancestoeithertheAorBgrademaybebasedonsuchissuesasattendanceandparticipation,workthatislessthansatisfactoryorworkthatisofexceptionalhighquality.

Iwillbeusingthethreepointscalebelowforevaluatingstudentworkregardingweeklyassignments,cases,majorpapersetc.

EvaluationLevel Explanation

3 Studentexceedsexpectationsforthediscussion,assignmentorpaper.Effortandresultsareofhighquality.

2 Studentmeetsexpectationsforthediscussion,assignmentorpaper.

1 Studentworknotcompletedordidnotmeetexpectations.

NOTE:Therubricsthatfollowareintendedtoprovideyouwithadditionalunderstandingandguidanceregardingmyevaluationstandardsfordiscussionquestions,writtenassignmentsandformajorpapers(products)andprojects.Forexample,applyingthisscaletotherubricforwrittenassignments(below),considerthe“F-LevelQuality”and“CLevelQuality”columnsasa“1.”The“BLevelQuality”columnwouldbea“2”–whichwouldalignwitha“B”grade.And,thequalityofeffortdescribedinthe“ALevelQuality”columnwouldbea“3”–whichwouldalignwithan“A”grade.Ofcourse,toearnan“A”gradeforthecourse,youroverallworkmustbe“HighBLevel”or“ALevel”withrespecttoquality.



RUBRICFOREXPECTATIONSINONLINEDISCUSSIONQUESTIONS

Yourinitialpostingtodiscussiontopicsandyourresponsestootherswillbeevaluatedbythefollowingcriteria:

RUBRICSRubricDefinitions

EvidentiarySupportismorethanyouropinion;itisfact-basedcommentsorremarksdrawnfromauthoritativesources,suchasyourassignedreadingsandotherscholarlyjournals.

Insightisthereflectionofcontentandcauseandeffectinaspecificcontext.

Integratemeansbringingtogetherorincorporatingcourseconceptsfoundinthereadinginyourresponsetothequestion(s).

Interpretmeansestablishingorexplainingthemeaningorsignificanceofparticularactsoractionsbyoneormoreoftheparties.

Superficialresponseslackdetailsorfailtorelatenegotiationconceptstotheexercise.

Understandingreflectsincorporatingyourexperienceandcoursereadingsintoyourwritings

Points DiscussionRubric

3 1. Integratesreadingmaterialinresponsetodiscussionquestion2. Showsinsightbetweencontentandassignedreadings3. Respondstoallquestions(initialresponsebyWednesday,2poststoother

classmatesbySunday-6:00pm)2 1. Readingmaterialreferencedbutnotintegrated

2. Showsinsightintotheleadershipprocess3. Respondstoallquestions

1 1. Late2. Doesnotreflectunderstandingofassignedreadingmaterial3. Doesnotrespondtotheentirequestion.4. Lacksinsight

Points ResponseRubric

(AppliestoDiscussionQuestionReplies)

0 1. Integratesreadingmaterialorexperienceinresponse2. Showssomecontentinsight

-1 1. Late2. Doesnotreflectunderstandingofassignedreadingmaterial3. Lacksinsight4. Doesnotshowproperetiquette



RUBRICFOREXPECTATIONSINCASESTUDYANDWRITTENASSIGNMENTS

Rubric for Written Assignments (including final written assignment)

Criterion

A-level qualities

B-level qualities

C-level qualities

F-level qualities

Score

Completeness

Completeinallrespects;reflectsallrequirements

3

Completeinmostrespects;reflectsmostrequirements

2

Incompleteinmanyrespects;reflectsfewrequirements

1

Incompleteinmostrespects;doesnotreflectrequirements

Understanding

Demonstratesasophisticatedunderstandingofthetopic(s)andissue(s)

3

Demonstratesanaccomplishedunderstandingofthetopic(s)andissue(s)

2

Demonstratesanacceptableunderstandingofthetopic(s)andissue(s)

1

Demonstratesaninadequateunderstandingofthetopic(s)andissue(s)

Analysis, evaluation, and recommendations

Presentsaninsightfulandthoroughanalysisofallissuesidentified.

Presentsathoroughanalysisofmostissuesidentified.

Presentsasuperficialanalysisofsomeoftheissuesidentified.

Presentsanincompleteanalysisoftheissuesidentified

Makesappropriateandpowerfulconnectionsbetweentheissuesidentifiedandthestrategicconceptsstudiedinthereading;demonstratescompletecommandofthestrategicconceptsandanalyticaltoolsstudied

Makesappropriateconnectionsbetweentheissuesidentifiedandthestrategicconceptsstudiedinthereading;demonstratesgoodcommandofthestrategicconceptsandanalyticaltoolsstudied

Makesappropriatebutsomewhatvagueconnectionsbetweentheissuesandconceptsstudiedinthereading;demonstrateslimitedcommandofthestrategicconceptsandanalyticaltoolsstudied

Makeslittleornoconnectionbetweentheissuesidentifiedandthestrategicconceptsstudiedinthereading

Supportsdiagnosisandopinionswithstrongargumentsandevidence;presentsabalancedandcriticalview;interpretationisbothreasonableand

Supportsdiagnosisandopinionswithreasonsandevidence;presentsafairlybalancedview;interpretationisbothreasonableandobjective

Supportsdiagnosisandopinionswithlimitedreasonsandevidence;presentsasomewhatone-sidedargument

Supportsdiagnosisandopinionswithfewreasonsandlittleevidence;argumentisone-sidedandnotobjective



objective

Presentsdetailed,realistic,andappropriaterecommendationsclearlysupportedbytheinformationpresentedandconceptsfromthereading

3

Presentsspecific,realistic,andappropriaterecommendationssupportedbytheinformationpresentedandconceptsfromthereading

2

Presentsrealisticorappropriaterecommendationssupportedbytheinformationpresentedandconceptsfromthereading

1

Presentsrealisticorappropriaterecommendationswithlittle,ifany,supportfromtheinformationpresentedandconceptsfromthereading

Research

Supplementscasestudywithrelevantresearch

(1-2sourcesbeyondtext)intothepresentsituationofthecase;clearlyandthoroughlydocumentsallsourcesofinformation

3

Supplementscasestudywithrelevantresearch(onesource)intothepresentsituationofthecompany;documentsallsourcesofinformation

2

Supplementscasestudywithlimitedresearch(onlytext)intothepresentsituationofthecompany;provideslimiteddocumentationofsourcesconsulted

1

Supplementscasestudy,ifatall,withincompleteresearchanddocumentation

Writing mechanics

Writingdemonstratesasophisticatedclarity,conciseness,andcorrectness;includesthoroughdetailsandrelevantdataandinformation;extremelywell-organized

3

Writingisaccomplishedintermsofclarityandconcisenessandcontainsonlyafewerrors;includessufficientdetailsandrelevantdataandinformation;well-organized

2

Writinglacksclarityorconcisenessandcontainsnumerouserrors;givesinsufficientdetailandrelevantdataandinformation;lacksorganization

1

Writingisunfocused,rambling,orcontainsseriouserrors;lacksdetailandrelevantdataandinformation;poorlyorganized

APA guidelines

UsesAPAguidelinesaccuratelyandconsistentlytocitesources

3

UsesAPAguidelineswithminorviolationstocitesources

2

ReflectsincompleteknowledgeofAPAguidelines

1

DoesnotuseAPAguidelines



RUBRICFORLIVESESSIONS(GOTOMEETING/TRAINING)–EXTRACREDIT

Points SynchronousMeetingRubric

1persession(4maxpts.)

1. Integratescoursematerialinparticipation2. Showsinsightintothereadingcontent

0 1. Failstoparticipate2. Doesnotshowproperetiquette

ACADEMICINTEGRITY/HONESTY

Ahighlevelofresponsibilityandacademichonestyisexpectedfromourstudentsanditisimperativethatastudentdemonstrateshighethicalstandardsinhis/heracademicwork.Academicdishonestyincludes,butisnotlimitedto,submissionasone’sownworkormaterialthatisnotone’sown.PlagiarismfromtheWeborfromanyothersourceisunacceptableandwillbedealtwithundertheUniversity’spolicyonplagiarism.Studentssuspectedofacademicdishonestyaresubjecttodisciplinaryactions.PleaserefertotheLaSalleStudentHandbookorreviewtheAcademicintegrityPolicy(http://www.lasalle.edu/portal/provost/intprop/AIP.swf)ontheMyLaSallePortalandtheLibrary’swebsite:http://www.lasalle.edu/library/plagiarismandcopyright/

Alsosee:StudentRightsandResponsibilities:http://www.lasalle.edu/students/dean/divpub/manuals/sgrrr/index.php?accordion_num=2&vn2_accordion_num=3&content=policies&anchorID=demo

COURSEPOLICIES

Iunderstandhowpursuingahighereducationwhileworkingfull-timeand/orraisingafamilycanbechallengingattimes.Iadmireyourtenacityandefforts.Whenthingsgetdifficultinthisclass(orinothers)andasdeadlinesloomahead,rememberthatyouareworkingtowardsagoalthatwillbenefityouforalifetime!Havingsaidthis,pleaseunderstandthatwemustadheretoestablishedguidelinesofhighacademicstandardsandcommunicationprocedures.Someofthesestandardsandproceduresareoutlinedinthiscoursesyllabus.

LastDayforRegistrationandChangeofRoster:October26,2015

8-WeekOnlineIIWithdrawalDate:November30,2015

LATEWORKPOLICY

Itisimportanttobefamiliarwiththisinstructor'slateworkpolicy.LessonassignmentsaredueonSundays(unlessspecifiedotherwise).Lateassignmentswillnotreceivecreditunlessapprovedbytheinstructorbeforehandbecauseofextenuatingcircumstances.

Anassignmentisconsideredlatewhenitissubmittedafterthedeadlinedateandtime.Therefore,turninyourworkontimetoavoidlatepenalties,toavoidstress,andtogetthemostfromthelearningexperience.Aminimumof10%isdeductedfromanyunexcusedlateassignment.



Nocreditwillbegivenforanylatethreadeddiscussionposts.Therationaleunderlyingthispolicyisthatsincethethreadeddiscussionsareacentralpartofthecourse,studentparticipationisnecessary(andrequired)duringthecurrentweekofeachlesson.Consequently,studentsmustposttheirreplytothethreadeddiscussionquestion(s)andreplytoatleasttwoclassmates'postsduringtheweekoftherelevantunitinordertobeeligibleforcredit.Atwo(2)pointdeductionperdaywillbemadeforanylatewrittenassignments.Asforanyfinalassignments,externaldeadlinesprevailsoflexibilityisnotanoption.

Intheeventthatanassignmentisturnedinlate,youarerequiredtonotifymebye-mailthattheworkhasbeencompleted.Atmyearliestconvenience,Iwillthenconsiderthelateworkandupdateyourgrade,asappropriate.

AMERICANDISABILTYACT(ADA)

TheAffirmativeActionOfficerassistsstudentswithdisabilitiesinmakingclassroomaccommodations.Arequestismadebysubmittingwrittendocumentationfromanattendinglicensedphysicianorpsychologistcertifyingadisabilityandspecifyingtherequestedaccommodations.ForlearningdisabilitiesandADD/ADHD,acompleteandrecentpsycho-educationalevaluation,includingalltestscoresandresults,shouldbesentwiththerequest.Theevaluationshouldnotbemorethanthreeyearsold.Oncethecertificationisreceived,itisreviewedtodeterminewhataccommodationsarerequired.

Ifclassroomaccommodationsarerequired,thestudent’sinstructorsarenotifiedeachsemesteroftheapprovedaccommodations.Theaccommodationsmadeatthestartofthestudent’scareerremainineffectthroughouthis/hertenureatLaSalleandadditionalaccommodationscanberequestedasneededandcertifiedatanytime.Allrequestsforclassroomaccommodations,includingtheappropriatecertification,shouldbesentatleasteight(8)weekspriortothestartofthesemestersothatauthorizedaccommodationscanbeinplaceforthestartofthesemester.However,someaccommodationsmayrequireadditionaltimetobeputintoplace,soitisrecommendedthatarequestforclassroomaccommodationsbemadeassoonastheneedisknown.ContactRoseLeePauline,AffirmativeActionOfficeat215-951-1014ifaccommodationsareneeded.

Formoreinformation,pleasevisit:http://www.lasalle.edu/financeadmin/servdis/reasonable.htm.

UNIVERSITYRESOURCES

AcademicLearningandSupportServices:(SubjectTutoringandWritingAssistance)http://www.lasalle.edu/provost/academiclearningsupport/-215-951-1807LibraryResources:(Citation,Bibliography,Research,etc.)–www.lasalle.edu/library-215-951-1292I.T.StudentHelpdesk:(TechnicalAssistance)[email protected]:(ResumeWriting,JobOpportunities,etc.)–215-951-1075AcademicAdvisor:(Academicadvisement,courseadd/dropandwithdrawal)–Ifyoudonotknowwhoyouracademicadvisoris,call215-951-1234toinquire.CourseInstructor:(Contentandquestionsregardingcourseexpectations)–SeecontactinformationonSyllabus

COMMUNICATION

Pleasebeawarewhenyoue-mailmewithaquestionorconcerntoallow24hoursforaresponseduringtheweek;andbyMondayifyouaresendingmeane-mailovertheweekend.Ibelievethatpromptandrelevantfeedbacktoyourquestions,concerns,andpostsisofextremeimportance.



Concerninge-mail,youmustputyourNAMEonthee-mailandYOURCLASSANDTHEASSIGNMENTORISSUEYOUAREREFERRINGTOINTHESUBJECTLINEORthereplymaybedelayed.Pleasecomplywiththisrequesttoensureapromptresponsefromme.

Iamalsoavailableonacase-by-casebasistomeetindividuallywithyouvirtuallyorbyphone.

ETIQUETTE

Pleaseunderstandthatthereisacertaintypeofetiquettethatmustbeupheldintheclasswhenpostingindiscussionareasandwhenturningincollegework.Tothisend,refrainfromusingslang,derogatorylanguage,allcaps,andanypotentiallyoffensiveformsofexpression.Hence,whenyouapproachyourinstructororotherstudentswithquestionsorcomments,youshouldalwaysmaintainaprofessionaltone.Donotcriticizework.

DISCUSSIONBOARDTIPS

• Mosttimesyouwillbereplyingtothesametopiceachweek.Youwillstaywithinthethreadtokeeptheconversationthreaded.Thisdoesnotmeanyoucannotstartyourowntopicwithinatopic.Ifso,startyourownwithauniquetopic.

• Keepyourresponsesshortandtothepoint.Remember,everyoneneedstoreadalloftheposts.Trytokeepwithintwoparagraphs.

• Bearticulateasyoucan,andatthesametimeexercisebrevity.• Ifyouwanttopostsomethingwithmorethanonepoint,breakitupintotwoposts.Thiswillallowsomeonetoreply

toonlyonepoint.• Ifyoupostacommentanditdoesnotsoundthewayyouexpectitto,gobackandrespondtoyourownpostto

clarifyyourpoint.• Goaheadandaddresssomeonepersonally.Thisisgreatforcreatingasensethatyouarereally“speaking”tothat

person.Infact,ithelpsallthereadersfollowthethreadsinthediscussionseasily.• Feelfreetobefunny.Everyonelikeshumor—especiallyifyouarerelatingtoapersonalexperience.• PasteWeblinksintoyourmessagetohelpproveapointorbringattentiontoanewwayofthinking.Justawordof

caution:don’tdependonWeblinkstoproveyourpoint,useitassupportinginformationonly.Youshouldalwaysbeinvolvedinthediscussiondrawingfromyourownknowledgebaseandyourownexperiences.

• Beawareofyourtone—ironydoesn’talwaysworkitcouldbecompletelymisinterpreted.Theprofessorandyourclassmatescannotseeyourfacialexpressionsonline,andyourcommentmaybetakenthewrongway.

• Yourpostsshouldbefullsentences.DonotusethenewIMlanguagederivedfromwritinginstantmessagesontheWeb.NoteveryoneunderstandstheIMlanguage.Besidesyourdiscussionresponsesaretobethoughtfulandcriticalobservationsaboutthesubjectmatter.

• Onlyusecapsforemphasis;otherwiseitmaysoundasifyouareyelling.• Beawareofspellingandgrammar.Usethesamestandardsthatyouwouldintheclassroom.• Criticizetheidea,nottheperson.Beconstructiveincriticismandofferalternatives.

Alsosee:“Netiquette”:http://www.albion.com/netiquette/corerules.htmlSyllabusChangesNotice:Thissyllabusisaguideandeveryattemptismadetoprovideanaccurateoverviewofthecourse.However,circumstancesandeventsmaymakeitnecessaryfortheinstructortomodifythesyllabusduringthesemesterandmaydepend,inpart,ontheprogress,needs,andexperiencesofthestudents.Theinstructorwillgivenoticewhenchangestothesyllabusaremade.

APPENDICESONFOLLOWINGPAGES



APPENDIXI:SPECIFICEXPECTATIONSFORTHEUINC.PAPER

Thispaperwillbeaself-analysisofyourmanagementskills.Asyoupreparethepaper,Iwantyoutothinkofacorporateannualreportasametaphor--thatis,youwillbewritingareportabout‘UInc.’(Forexample,ifIwerewritingthepaperitwouldbetitled‘SmithInc.’)

• Yourreportshouldbeginbyprovidingamissionstatement.Whatisyourpurpose?Thatis,whyareyoudoingwhatyouaredoinginlife(notmerelyingraduateschool)?

• Youshouldprovideavisionstatement.Whereareyougoing?Whatdoyouhopetobedoing(inyourcareerand

perhapsotheraspectsofyourlife)in5years,10years?• Thenyoushouldprovidestatementofvalues.Whataretheprinciplesthatgovernyourbehavior?

Someofyoumayarguethatyoudonothaveamission,vision,orvalues.Thisobservationwouldbeaninterestingtopicforadditionalreflection.ThetexthasathoughtfuldiscussionofvaluesinChapter1thatyoumayfindhelpfulinpreparingthissectionofthepaper.

Next,Iwantyoutodescribethecurrentstatusof‘UInc.’

• Whatareyourassets(strengths)?Whatareyourliabilities(limitationsorweaknesses)?

Thedescriptionofyourassetsandthedescriptionofyourliabilitiesshouldcomprisethemostextensiveanddetailedsectionofthepaper.Thissectionofthepapershoulddescribeandintegratefeedbackyouhavereceivedbasedon(a)surveysandinstrumentsinyourtext,(b)theassessmentworkshop(includingstudentandinstructorfeedback),(c)coworkerfeedback,(d)instrumentscompletedinclass(e.g.,burnoutinventory,strengthdeploymentinventory,personalityinventory),and(e)thein-basketexercise.Itisoftenhelpfultopresenttheresultsofeachoftheseassessmentsandthenfocusyourdiscussiononthosethataremostrelevant.Inthissectionofthepaper,youmightalsodescribeanycharacteristics(e.g.,personalityorotherattributes)thatareneitherstrengthsnorlimitations.

• Whatisyourcustomerbase?

Whatpeople,groups,ororganizationsarecurrentlyinterestedintheskillsandproductsyouoffer?Youcandefine‘customers’verybroadly--internalandexternaltoyouremployer,paidworkorcommunityservice,family,avocationalinterests,etc.Alsodiscussyourpotentialcustomers.

• Whatisyourproductline?

Whatdoyouofferothers?Areyourofferingsnarrow(specialized)orbroad(generalist)?Howdoyoudifferentiateyourproductsorservicesfromthoseofferedbyothers?Whatisspecialorunique?Towhatextentareyoucreatinga‘productline’thatoffersyouasustainedcompetitiveadvantage(inthecareermarketplaceorelsewhere)becausewhatyouofferisnoteasyforotherstoimitateandthereforeaddsuniquevalue?

Next,Iwantyoutolookbackoverthepastseveralyears?

• Whatcapitalinvestmentshaveyoumadein‘UInc.’?Howprofitablehas‘UInc.’been?



Is‘UInc.’morevaluabletodaythanitwasoneyearago?Threeyearsago?Whatmeasuresdoyouusetoassessyourprofitability?Feedbackfromothers?(Ifso,who,howoften?)Performanceappraisals?Benchmarking?Isyourincome(earnings)youronlymeasure?Whatothermeasuresdoyouneedtodevelop?

Next,I’dlikeyoutolookforward.Whatisyourplanforthenext12months?

• Whatareyourgrowthobjectives?Whatmeasureswillyouusetotrackyourprogress?

Inthispartofthepaper,youshouldidentifytwoskillsthatyouwanttoimprove.Theskillsyouseektodevelopmustberelatedtothecontentofthiscourse(broadlydefined).Thatis,forthepurposeofthispaper(andtheSkillDevelopmentPaper),youshouldnotfocusonskillssuchasmoneymanagementorinvesting.Norshouldyoufocusonmereknowledgeacquisition(e.g.,learningmoreaboutmarketing,strategy,financialstatements,databasemanagement,andsoon).Trytoselectskillswherethereisareasonablelikelihoodofmaking(atleast)someprogressoverthecourseof8weeks(i.e.,duringtheremainderofthesemester).YourSkillDevelopmentPaperwilldescribeyoureffortstoimprovethesetwoskillsduringthecourseofthesemester.Therefore,selectonlyskillsthatyouwillhaveareasonableopportunitytoimprove.Forexample,itmakesnosensetofocusonyourpresentationskillsifyouwillhavenoopportunitytopracticeanddemonstratesuchskills.Provideyourrationaleforselectingthetwoskills.Howwillimprovingyourskillinthesetwoareashelpyourcareerormakeyouamoreeffectivemanager?Foreachofthetwoskillsyouselected,brieflydescribeyourcurrentlevelofcompetence.

• Completeawrittencontractforeachofthetwoskillsyouseektodevelop.

Ipreferthatyoufollowtheformatprovidedatthehereinthissyllabus.Foreachcontract,identifytheskillthatyouwanttoimprove.Stateyourgoals.Describe,indetail,yourplantoimprovetheskill(Exactlywhatwillyoudo?Howoften?Where?When?Withwhom?)Whatobstaclesorroadblocksmightyouencounterandhowcanyouovercomethem?Describehowyouwillmeasureyourprogress?Forexample,whatwillothersbeabletoobserveyoudoing(afteryouchangeyourbehavior)thattheydonotobserveyoudoingnow?(Youshouldcarefullyconsiderhowyouwillmeasureyoureffortstochange.Youwillneedtoprovideevidencetosupportyourconclusionconcerningtheextentofskillchangethatoccurredduringthesemester.1)Howwillyourewardyourselfifyoumakeprogress?Theimportanceofmeasuringtheextentofyourbehaviorchange(e.g.,viafeedbackfromco-workersorothermeans)cannotbeoverstated.Inordertohelpyoudeterminehowtoobtainfeedbackorhowtomeasureyourprogress,Iwouldbepleasedtospeakwithyouforafewminutesafteryouhaveinitiallyselectedtheskillsyouwilltrytoimprove

Itisveryimportantforyourdevelopmentplans(writtencontracts)tobedetailedandspecific.

Asyouwritethispaper,rememberto(a)bespecific,(b)becomprehensive(i.e.,donotlimityouranalysistoonlyafewassessmentsorskills),(c)provideevidencetosupporteachofyourconclusions(e.g.,usedetailedbehavioralexamples),(d)providespecificinformation(e.g.,percentilescores)fromtheevaluationsyouhavecompleted,and(e)considerformalandinformalfeedbackfrommultiplesources(e.g.,peers,directreports,supervisors,mentors/coaches,faculty,otherstudents).Forthispapertobesatisfactory,therearefourelementsthatMUSTbepresent:

1. WhileyoudonothavetousetheU-Inc.model,youmustaddresseachoftheunderlineditemsinyourself-analysispaper.

2. Includeadiscussionofatleast3(three)instrumentsthatwetalkedaboutinclass.Howdidyouthinkyou

wouldscore,howdidyouactuallyscore;doyouagreeordisagreewiththescore,whatdoesthissaytoyourelevanttoyourcurrentorfutureworksituation?

3. Youmusthavetwocontractsusingtheformatdescribedinthissyllabus.Seebelow.



TEAMPLATESFORTWOSKILLSDISCUSSEDINU,INC.PAPER

WrittenContract:YourPersonalDevelopmentPlan(Note:Createaseparatecontractforeachdevelopmentgoal.)

Specifyyourdevelopmentgoal.(Makesureitischallenging,specific,measurable,andrealistic.)

Ifthegoaliscomplicatedorlong-term,specifysomeinterimgoalsormilestones.

Listanyinformalactivities(coaches,reading)thatcanhelpyouincreaseyourskillsorchangeyourbehavior.

Listanyformallearningresourcesortools(courses,CBT)thatcanhelpyoulearn.

Listthestepsyouwilltaketochangeyourbehavior.Exactlywhatwillyoudo?Howoften?Where?When?Withwhom?

Whatroadblocksorobstaclesarelikely?

Listalternativesthatwillhelpyouavoidorovercometheseobstacles.

Howwillyoumeasureyourprogress?Howcanyouobtainfeedbacktoseeifyouare



improving?

Whatarethekeytargetdatesormilestones?

Howwillyourewardyourself?

HCD652–LeadershipAssessment&Evaluation-Summer2015–HumanCapitalDevelopmentInstructor:Dr.StuartSmith

LastModifiedDate:3/26/15 Page21of22 ©2015LaSalleUniversity

WrittenContract:ASampleDevelopmentPlan

Specifyyourdevelopmentgoal.(Makesureitischallenging,specific,measurable,andrealistic.)

Provideusefulperformancefeedbacktoeachofmydirectreportsatleastoncepermonth.Ifsomedirectreportswouldlikemorefrequentperformancefeedback,thenIwouldliketomeettheirexpectationsaswell.

Ifthegoaliscomplicatedorlong-term,specifysomeinterimgoalsormilestones.

Notapplicable

Listanyinformalactivities(coaches,reading)thatcanhelpyouincreaseyourskillsorchangeyourbehavior.

Observeotherswhoareknownforbeingeffectivecoaches.Askthemhowtheydoit.Gotoalocalbookstoreandpurchaseabookonprovidingeffectivefeedback,especiallyhowtodealwithangry,unreceptive,orchronicallypoorperformers.

Listanyformallearningresourcesortools(courses,CBT)thatcanhelpyoulearn.

Checkthecompany’strainingcatalogueand/orwebsitetoidentifyappropriatecompany-sponsoredcourses.Seeifmycoach/supervisorwillsupportmyattendingaone-daycourse(off-site).

Listthestepsyouwilltaketochangeyourbehavior.Exactlywhatwillyoudo?Howoften?Where?When?Withwhom?

Within10days,talkwitheachdirectreporttoscheduleone-on-onemonthlymeetingsforeachofthenextthreemonths(e.g.,firstMondayofthemonth).Allow30minutespermeeting.Explainthatmeetingswillprovideanopportunityforeachdirectreporttodiscusswork-relatedmattersorconcernswithme,andformetoprovidefeedbackaboutperformanceaswellasothercompanyordepartmentinitiatives/changes.Ateachmeeting,trytopraiseatleastonespecificbehavior/accomplishment.Ateachmeeting,trytoofferoneconstructivedevelopmentalsuggestion(aspecifictaskorbehaviorthatthepersoncoulddodifferently,morefrequently,lessfrequently,etc.).Closeeachmeetingwithanagreementaboutwhatfollow-upactivitieseachofuswillcomplete.

Whatroadblocksorobstaclesarelikely?

Ihaveparticulardifficultyprovidingfeedbackwhen(a)myscheduleisbusy,(b)Iamstressedorangrybecauseofotherthings,and(c)Iamconfrontedwithapoorperformerwhoisunawareof(orappearsunreceptivetofeedbackabout)hisorherperformanceproblems.

Listalternativesthatwillhelpyouavoidorovercometheseobstacles.

Totrytoavoidrelapsingtomypreviouspoorbehaviorinthisarea,Iwill-scheduleappointmentstoprovidefeedbackanddiscussotherwork-relatedmatters(ratherthanhopingIwillfindsomeconvenientfreetimeinmyscheduletoprovidefeedback),and

-askothers(forexample,PaulandSusan,whoareespeciallytrustedcolleagues)topointoutwhenIseemespeciallystressed,thenremindmyselfoftheimportanceofmakinganextraefforttoprovidefeedbacktoothersatthesetimes(andalsoremindmyselfthatproviding

HCD652–LeadershipAssessment&Evaluation-Summer2015–HumanCapitalDevelopmentInstructor:Dr.StuartSmith

LastModifiedDate:3/26/15 Page22of22 ©2015LaSalleUniversity

feedbackatdifficulttimeshelpsmeserveasarolemodelforwhatIwantotherstodowiththeirdirectreports).

Howwillyoumeasureyourprogress?Howcanyouobtainfeedbacktoseeifyouareimproving?

IwillkeepaweeklylogthatindicateswhetherIhaveprovidedformalorinformalperformancefeedbacktoeachdirectreport.IwillalsomakeanoteconcerninghowusefulIthoughtthefeedbackwas.

Iwillaskmydirectreportstocompleteananonymoushalf-pagesurveyeachmonth.ThesurveywillaskhowmanytimesIhaveprovidedusefulperformancefeedbackduringthepreviousmonth.ItwillalsoaskforsuggestionsabouthowIcanprovidemoreusefulfeedback.Finally,itwillaskwhetherthedirectreportwouldprefertoreceivefeedbackmoreoften,lessoften,oratthecurrentlevel.

Whatarethekeytargetdatesormilestones?

Checkprogress(frommywrittenlog)weekly.Gathermonthlyfeedbackfromdirectreportsaboutmyprogressinprovidingusefulfeedback.Scheduleone-on-onemeetingsbyApril15.BeginmeetingsbyfirstweekinMay.CollectfeedbackfromdirectreportsbyJune1andeverymonthfor4monthsthereafter.

Howwillyourewardyourself?

ForeachmonthwhereImeetmygoal(monthlyfeedbacktoeachdirectreport),IwillrewardmyselfbypurchasingaCDofajazzartistIenjoy.IwillnotpurchaseanyCDsifIdonotmeetmygoal.IfImeetmygoalANDthesurveyresultsindicatethatdirectreportsviewedthefeedbackasuseful,thenIwilltakemyfamilytoaspecialdinneratoneofourfavoriterestaurants.

Documents

652 Syllabus - 8 wk -Sp 2016 Fin-Drft 030816csc-srv1.lasalle.edu/mccoey/syllabi/syllabi 2015-2016/652 Syllabus... · ECF/ITM/HCD/NPL 652 Leadership Assessment & Evaluation ... [email protected]