6672 Suncor IOE Case Study

8/12/2019 6672 Suncor IOE Case Study

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Microsoft Windows Server SystemCustomer Solution Case Study

Suncor Migrates SAP from Sun/Oracle toWindows, Lowers TCO by ! Percent

OverviewCountry: "nited States and Canada

Industry: #nergy

Customer Profile

Suncor #nergy, an integrated Canadian

energy $roduction and distribution

com$any, is a world leader in mining and

e%tracting crude oil from t&e oil sands

de$osits of nort&ern Alberta'

Business Situation

Suncor considered its Sun and Oracle

$latform to be too e%$ensive and

e%$ected costs to climb &ig&er as t&e

infrastructure e%$anded to meet business

goals'

Solution

Suncor is migrating to an infrastructure

based on Microsoft( Windows Server

SystemTM integrated server software,

including Microsoft S)L ServerTM !***'

Benefits

Performance u$ as muc& as **

$ercent

Availability $ro+ected at ' $ercent

Total cost of owners&i$ -TCO.

$ro+ected to dro$ by ! $ercent

Windows Server System will deliver substantial

cost savings for us at a level of $erformance e0ual

to or greater t&an w&at we saw on "123' 2t is ournumber one c&oice for t&e future'4

5oug Pelton, 5irector of 2T, Suncor

To deliver value to s&are&olders, Suncor must manage all costs,

including costs of information tec&nology' Suncor was running

SAP 6/7 on Sun and Oracle software, but it soug&t to cut "123

costs as $art of an effort to re$lace dis$arate a$$lications wit&

an enter$risewide environment' To do so, it is migrating to

Microsoft( Windows Server SystemTM, including Microsoft S)L

ServerTM' Suncor was able to convert a 8ey 6/7 system in a

seamless4 move im$lemented over a single wee8end' T&e

com$any $ro+ects t&at running on t&e Microsoft Windows

ServerTM o$erating system instead of continuing wit& "123 will

reduce &ardware, software, and su$$ort costs by ! $ercent

over si% years' As a bonus, $erformance is u$ ** $ercent on

batc& +obs and availability is $ro+ected at ' $ercent,

ensuring a &ig& degree of satisfaction among end users' Suncor

says t&at Windows Server System &as all t&e scalability it needs

to su$$ort its $lanned growt&'



SituationSuncor was su$$orting its ra$idly growing

business on a series of SAP 6/7 enter$rise

resource $lanning -#6P. software

installations' 9or e%am$le, it de$loyed t&e

SAP modules for financials, materials

management, and sales and distribution at

its Suncor #nergy Products division, w&ic&

refines crude oil and mar8ets a range of

$etroleum and $etroc&emical $roducts to

w&olesale and industrial customers, as well

as to retail customers t&roug& t&e Sunoco

retail networ8' T&e com$any was running

t&is SAP system in a "123 environment

based on Oracle database software, t&e

Sun Solaris o$erating system, and Sun

servers'

T&e solution ac&ieved t&e necessary level

of $erformance and &ad t&e ca$acity to

su$$ort Suncor:s growt&' ;ut its cost<in

software licensing, &ardware, and

maintenance<was e%cessive and

t&reatened to become even more of a

burden as Suncor e%$anded its use of 6/7to consolidate its inventory of more t&an

=** a$$lications' A $lanned ado$tion of t&e

SAP em$loyee self>service solution would

&ave re0uired new Sun &ardware and

licensing all Suncor em$loyees for Oracle

software' T&e increase in e%$ense caused

t&e com$any to loo8 at alternatives,

according to 5avid Massart, #nter$rise 2T

Arc&itect at Suncor' As t&e com$any

contem$lated its ma+or initiative to largely

re$lace islands of a$$lications wit& an

enter$risewide environment, it &ad to

reconsider its c&oice of o$erating systemand database'

Sun and Oracle were t&ere because t&ey:d

been t&ere, but now we &ad to consider

w&at were t&e best c&oices for our future,4

says ?oe Ciaramella, @ice President of 2T

and C&ief 2nformation Officer -C2O. at

Suncor' We needed a $latform t&at could

su$$ort our entire com$any as well as our

growt& over time, and we needed it to be

as cost>effective as $ossible' T&is was a

0uestion of enormous significance for us

and t&e cornerstone of our strategy moving

forward'4

T&e com$any considered and re+ected an

2;M 5;! database environment because it

would introduce yet anot&er system t&at

would add to maintenance costs'

Solution2n c&oosing its $rimary o$erating system

and database software for its

enter$risewide 6/7 solution, Suncor

decided to migrate to Microsoft( Windows

Server SystemTM integrated server software

<s$ecifically, Microsoft S)L ServerTM and

t&e Microsoft Windows ServerTM o$erating

system'

S)L Server and Windows Server can

deliver t&e $erformance we need at t&e

cost we need to maintain a com$etitiveadvantage,4 says 5oug Pelton, 5irector of

2T at Suncor' Windows Server System will

deliver substantial cost savings for us at a

level of $erformance e0ual to or greater

t&an w&at we saw on "123' 2t is our

number one c&oice for t&e future'4

T&e com$any began its enter$risewide

ado$tion of Microsoft Windows Server

System by migrating its Suncor #nergy

Products 6/7 infrastructure to Microsoft

S)L Server !*** running on t&e Microsoft

Windows( !*** Advanced Servero$erating system' -A move to Windows

Server !**7 is $lanned for ne%t year'.

T&e new infrastructure &as * database

servers running S)L Server< $roduction

servers, servers for testing and

develo$ment, and ! 0uality>assurance or

sandbo%4 servers<$lus = mac&ines

T&e S)L Server

environment is muc&

easier to manage t&an

Oracle was'4

5avid Massart, #nter$rise 2T Arc&itect,

Suncor



running Windows !*** Server and serving

as SAP a$$lication servers' T&e

infrastructure ta8es advantage of Windows

Cluster Service and 1etwor8 Load

;alancing to ma%imiBe reliability and

availability'

Suncor:s number one goal for t&e "123

toWindows Server migration was t&at it be

seamless,4 according to Ciaramella' We

did not want to disru$t our users or affect

t&eir satisfaction wit& t&e infrastructure,4

says Ciaramella' And we succeeded in

ma8ing t&e migration fast and seamless'4

To do so, Suncor $ut toget&er a team

including its own 2T $ersonnel as well as

e%$erts from solution $rovider 6#ALT#CD

and Microsoft Consulting Services -MCS.'

We didn:t want to ac0uire t&e $rimary

migration resources in>&ouse because t&e

migration is a s&ort>term concern,4 says

Massart' 2n 6#ALT#CD, we were wor8ing

wit& $rofessionals w&o &ave com$leted

&undreds of "123>to>Windows migrations'

And wit& MCS, we were wor8ing wit& t&e

ultimate $rofessionals on Windows

tec&nology' 6#ALT#CD also &ad a great

wor8ing relations&i$ wit& Microsoft, w&ic&

made t&eir collaboration tremendously

effective' 2t was a $erfect team'4

T&e migration team designed and tested

t&e migration $rocess over a t&ree>mont&

$eriod beginning in early !**7 and

im$lemented t&e migration over a single

wee8end' T&e system went down for t&e

migration on a T&ursday evening and was

u$ and running on t&e Windows Server

software by Sunday afternoon'

Our users were sur$rised at &ow smoot&

t&e transition was in moving 6/7 to

Windows Server System,4 says Massart'T&ey couldn:t even tell t&at we:d moved

t&em' We $lanned and e%ecuted t&e

migration com$letely on sc&edule' @ery few

issues came u$, none of conse0uence' 2t

was an ideal e%$erience'4

As a ne%t ste$, Suncor &as added t&e 6/7

em$loyee self>service $ortal and a

business ware&ouse to t&e Windows

Server and S)L Server environment' 2n

!**7, w&en Suncor ac0uired t&e 5enver,

Colorado, oil refinery formerly owned by

ConocoP&illi$s, it used available ca$acityon t&e Windows Server Systembased

solution to &ost SAP su$$ort for t&at

facility, as well' T&e ability to swiftly

incor$orate t&is unit into Suncor:s business

systems accelerated t&e benefits and

return on t&e ac0uisition investment t&at

ca$ital mar8ets demand'

Suncor #nergy Products: Windows>based

SAP de$loyment runs Windows !*** Server

on all servers $lus S)L Server !*** on all

database servers' T&e infrastructure ta8es

advantage of Windows Cluster Service and

1etwor8 Load ;alancing to ma%imiBe

reliability and availability'



;enefitsWit& t&e Windows Server System server

software, Suncor says t&at it will

e%$erience &ig&er $erformance and great

reliability at a fraction of t&e cost t&at it

$ro+ected for Sun and Oracle'

Dig&er Performance and Ereat

6eliability

We:re seeing &ig&er $erformance on SAP

wit& our move to S)L Server and Windows

Server,4 says Massart' ;atc& +obs are

e%ecuting two to four times faster t&an t&ey

were on Oracle and Sun' T&at:s es$ecially

&el$ful w&en we get into rerun situations' 2t

means our batc& windows are smaller, and

we 8ee$ our users &a$$y'4

Pelton estimates t&at Suncor will see '

$ercent availability in its Windows Server

Systembased environment, reliability t&at

is com$arable to w&at it e%$erienced on

"123 at a fraction of t&e cost' De attributes

t&e solid $erformance to a variety of

Windows Server features and tec&nologies,including clustering, networ8 load

balancing, and fault tolerance'

Total Cost of Owners&i$ 5own !

Percent

Suncor made t&e move to Windows Server

System to reduce total costs' And t&at:s

e%actly w&at it:s doing' T&e com$any

estimates t&at it will ac&ieve a ! $ercent

savings over t&e ne%t si% years, com$ared

to t&e costs t&at would &ave accrued &ad it

maintained t&e Sun and Oracle

environment'

T&e ma+ority of savings are ac&ieved at t&e

start of t&e de$loyment, t&an8s to lower

&ardware and software licensing costs for

Windows Server System software,

com$ared to Sun and Oracle' 6educed

su$$ort costs contribute greatly to t&e

continued savings' Massart estimates t&at

t&e Suncor #nergy Products 6/7

de$loyment would &ave needed to double

its two>$erson 2T staff &ad it remained on

"123' ;y moving to t&e Windows Server

System software, Suncor saves "'S'

F!**,*** $er year from t&at $ortion of t&e

infrastructure alone'

Since t&e migration, we:ve &eard from our

o$erations grou$s t&at t&e S)L Server

environment is muc& easier to manage

t&an Oracle was,4 says Massart' Oracle

was always demanding attention from t&e

database administratorG t&ere were always

t&ings t&at needed loo8ing after' 9rom a

management $ers$ective, S)L Server is

muc& sim$ler' Hou $ut it in, and it +ust

wor8s'4

Scalability to Su$$ort 9uture Erowt&

Suncor $lans to double its business every

five years,4 says Ciaramella' To su$$ort

t&e growt&, we need to scale out our 2T

infrastructure and su$$ort 0uic8ly and

economically' Windows Server Systemenables us to do e%actly t&at<and to do it

better t&an we could on "123' We can add

a$$lications, users, and resources to t&e

infrastructure wit&out &aving to rewor8 t&e

arc&itecture' We &ave all t&e scalability t&at

we envision needing, t&an8s to Windows

Server'4

We need to scale out

our 2T infrastructure

and su$$ort 0uic8ly

and economically'

Windows Server

System enables us to

do e%actly t&at<and to

do it better t&an we

could on "123'4

?oe Ciaramella, @ice President of 2T and

C2O, Suncor



Microsoft Windows Server System

Microsoft Windows Server System is a

com$re&ensive, integrated, and

intero$erable server infrastructure t&at

&el$s reduce t&e com$le%ity and costs of

building, de$loying, connecting, and

o$erating agile business solutions'

Windows Server System &el$s customers

create new value for t&eir business t&roug&

t&e strategic use of t&eir 2T assets' Wit& t&e

Windows Server o$erating system as its

foundation, Windows Server System

delivers de$endable infrastructure for data

management and analysisG enter$rise

integrationG customer, $artner, and

em$loyee $ortalsG business $rocess

automationG communications and

collaborationG and core 2T o$erations

including security, de$loyment, and

systems management' 9or more

information about Windows Server System,

go toI

&tt$I//www'microsoft'com/windowsserversyste m/

9or More 2nformation9or more information about Microsoft

$roducts and services, call t&e Microsoft

Sales 2nformation Center at -J**. !K>

**' 2n Canada, call t&e Microsoft

Canada 2nformation Centre at -J. =KJ>

!=' Customers w&o are deaf or &ard>

of>&earing can reac& Microsoft te%t

tele$&one -TTH/T55. services at -J**.

J!>=!7 in t&e "nited States or -*=.

=KJ>K in Canada' Outside t&e =*

"nited States and Canada, $lease

contact your local Microsoft subsidiary'

To access information using t&e World

Wide Web, go toI

&tt$I//www'microsoft'com

9or more information about Suncor

#nergy $roducts and services, visit t&e

Web site atI

&tt$I//www'suncor'com/

!**7 Microsoft Cor$oration' All rig&ts reserved'T&is case study is for informational $ur$oses only'M2C6OSO9T MAN#S 1O WA66A1T2#S, #3P6#SS O62MPL2#5, 21 TD2S S"MMA6H'Microsoft, Windows, t&e Windows logo, W indows Server,and Windows Server System are eit&er registeredtrademar8s or trademar8s of Microsoft Cor$oration in t&e"nited States and/or ot&er countries' T&e names of actualcom$anies and $roducts mentioned &erein may be t&etrademar8s of t&eir res$ective owners'

5ocument $ublis&ed 5ecember !**7

Software and Services Microsoft Windows Server System

Microsoft Windows !*** Advanced

Server

Microsoft S)L Server !***

Microsoft Consulting Services -MCS.

Dardware 2;M e>server %Series servers

http://www.microsoft.com/windowsserversystem/

http://www.microsoft.com/

http://www.suncor.com/

http://www.microsoft.com/

http://www.suncor.com/

http://www.microsoft.com/windowsserversystem/

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6672 Suncor IOE Case Study