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7 NEW QC TOOLS FOR QUALITY PRACTITIONERS TARIKH : 2 – 3 MEI 2011 TEMPAT : ONE STATION HOTEL, KOTA BHARU. Borang Pendaftaran boleh di dapati melalui laman web / blog : http://blog.mpc.gov.my/index.php?blog=14. - PowerPoint PPT Presentation
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7 NEW QC TOOLS FOR QUALITY PRACTITIONERSTARIKH : 2 – 3 MEI 2011
TEMPAT : ONE STATION HOTEL, KOTA BHARU
The traditional 7 QC Tools are used in ICC activities to uncover the problem, arrange the data, analyse the causes, undertake counter measures for improvement, and to ensure continuous improvement. Most of them will involve numerical data in their applications. The 7 new QC tools are techniques for managers and their staff to use at the planning stage to set out the important direction towards organisation’s improvement.
Lecture
RATIONALE
At the end of the programme, participants should be able to : • Understand the 7 new QC tools.• Application of the tools.
OBJECTIVES
METHODOLOGY
WHO SHOULD ATTEND
DAY 1 (9.00 am – 5.00 pm) DAY 2 (9.00 am – 5.00 pm)
Introduction to quality and quality improvementIntroduction to quality and quality improvement Problem solving methodologyProblem solving methodology Recapitulation of the 7 QC toolsRecapitulation of the 7 QC tools Introduction to 7 New QC tools Introduction to 7 New QC tools
- Affinity Diagram- Affinity Diagram
- Relationship Diagram- Relationship Diagram
Continue - Tree Diagram - Prioritisation Matrix - Matrix Diagram - Process Decision Programme Chart (PDPC) - Arrow Diagram Implementation of the 7 New QC Tools
PERBADANAN PRODUKTIVITI MALAYSIA (MPC)Pejabat Negeri Kelantan
Lot 197-C, Tingkat Bawah, Bangunan MAIK, Jalan Sultan Yahya Petra, 15150 Kota BharuTel : +609-7416260 / 61 Faks : +609-7416263
E-mail : [email protected], [email protected]
KEMUDAHAN
CONTENTS
Group Work Exercise
Top management Manager / Executive Supervisor/Operator
Amalan QE/SSSA/27/12/2010
Borang Pendaftaran boleh di dapati melalui laman web / blog : http://blog.mpc.gov.my/index.php?blog=14
Fees
RM500.00 per person / 2 days (Government / Private) 15% discount to non-SME organisation for the ‘third participants and above’ Please contact MPC Consultant / Programme Manager for further details on SMEs’ incentive Inclusive tea break, lunch and refreshment Notes / Training Materials and Certificate of Attendance
