7 QC Tool for Core Electricals

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    Seven QC ToolsSeven QC Tools Problem Solving

    Quality Improvement: Problem Solving

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    1. Check sheet: A structured form for collecting and analyzing data – A

    powerful data recording tool.

    2. Histogram: It is a graphical representation of freuency distri!utions.

    2.1 "tratification : A techniue to present data in different groups or

    categories

    7 QC tools

    2

    . are o c ar : $areto iagram is a tec niue o arranging ata accor ing

    to priority or importance and using into a pro!lem sol%ing framework –

    &his helps to identify '%ital few( and 'useful many(.

    ). Cause*and*effect diagram +Ishikawa,-ish!one diagram: &o

    find out relationship !etween the causes / effect

    ).1 0rainstorming : A group techniue for generating new / useful ideas

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    7 QC tools & Uses.

    . "catter diagram: raphical representation of relationship !etweentwo %aria!les. It can !e !etween cause / effect and two causes

    3. raphs and Chart : $ictorial presentation of 4A&A. It helps to

    3

     

    manner

    3.1 -low Chart : raphical or pictorial way to depict a process. $rocess

    seuence can !e represented in a systematic manner.

    5. Control charts: raphs used to study how a process changes o%ertime.

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    Seven Quality Control ToolsSeven Quality Control Tools

    • Pareto Chart• Process flow diagram

    • Cause and ffect !iagram

    • Chec" sheet

    Quality Improvement: Problem Solving

     

    • #istogram

    • Control chart

    • Scatter diagram

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    Pareto PrinciplePareto Principle

    $ilfredo Pareto %&'(')&*23+ Italian economist• 2,- of the population has ',- of the wealth

    .uran used the term /vital few0 trivial many1 #e noted that

    2,- of the uality problems caused ',- of the dollar loss

    Quality Improvement: Problem Solving

    7 Quality Tools7 Quality Tools

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    Pareto chartPareto chart

    42 (2-

    56-

    ',-

    *&-*6- **- &,,-

    5,-

    ',-

    &,,-

    &2,-

    3,

    (,

    4,

    5,

     

     .

    Pareto Chart - Defects.

    Quality Improvement: Problem Solving

    7 Quality Tools7 Quality Tools

    Punching !rilling Shearing7cess8vality

    9aterialShort

    Punchrea"

    9ar"ing

    & 2 3 ( 4 5 6

    ;o of Cases 42 3& &5 &3 6 3 &- (2- 24- &3- &&- 5- 2- &-

    Cum - (2- 56- ',- *&- *6- **- &,,-

    3&

    &5 &36 3 &

    ,-

    2,-

    (,-

    ,

    &,

    2,

       N  o .  o   f   C  a  s

      e

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    How to Construct a Pareto DiagramHow to Construct a Pareto Diagram', -

    &,, -

    1. Total the data on effect of each contriutor & sum these to determine grand total.

    !. "e order the contriutors from largest to the smallest

    #. Determine the cumulati$e %ercent of total

    . Draw & lael the left $ertical a'is.

     

    Contributors

    -

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    Seven Quality Control ToolsSeven Quality Control Tools

    Pareto Chart• Process flow diagram

    • Cause and ffect !iagram

    • Chec" sheet

    Quality Improvement: Problem Solving

     

    • #istogram

    • Control chart

    • Scatter diagram

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    FlowchartsFlowcharts

    =lowcharts

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    Flow DiagramsFlow Diagrams

    ? !raw a flowchart for whatever you do

    >ntil you do0 you do not "now what you are doing0 you @ust

    have a @ob1

     

    Quality Improvement: Problem Solving

    )) r war s em ng

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    Process Chart SymbolsProcess Chart Symbols

    8perations

    Inspection

    Bransportation

    !elay

    Storage

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    FlowchartFlowchart

    cti$it/

    Quality Improvement: Problem Solving

    Decision

    eses

    ;o;o

    7 Quality Tools7 Quality Tools

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    FlowchartFlowchart

    Quality Improvement: Problem Solving

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    Flow DiagramsFlow Diagrams

    Quality Improvement: Problem Solving

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    Process ChartProcess Chart

       3   t  e  %

       4  %  e  r  a   t   i  o  n

       T  r  a  n  s  %  o  r   t

       5  n  s  %  e  c   t

       D  e   l  a  /

       3   t  o  r  a  g  e

       D   i  s   t  a  n  c  e

       6   f  e  e   t   7

       T   i  m  e

       6  m   i  n   7

    Descri%tion

    of %rocess

    1

    !

    Unload a%%les from truc8

    9o$e to ins%ection station

    !0

    100 ft

    Date: -#0-00

    nal/st: T;"

    ;ocation:

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    Quality Improvement: Problem Solving

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    Seven Quality Control ToolsSeven Quality Control Tools

    • Pareto Chart

    • Process flow diagram

    • Cause and ffect !iagram

    • Chec" sheet

    Quality Improvement: Problem Solving

     

    • #istogram

    • Control chart

    • Scatter diagram

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    CauseCause--andand--Effect DiagramsEffect DiagramsCauseCause--andand--Effect DiagramsEffect Diagrams

    Show the relationships between a problem and its possible

    causes

    !eveloped by Daoru Ishi"awa %&*43+

    Quality Improvement: Problem Solving

    Elso "nown as F

    • =ishbone diagrams

    • Ishi"awa diagrams

    7 Quality Tools7 Quality Tools

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    Cause and Effect S!eleton"Cause and Effect S!eleton"Cause and Effect S!eleton"Cause and Effect S!eleton"

    9aterials Procedures

    Quality Improvement: Problem Solving

    Qualit/

    Prolem

    >?ui%mentPeo%le

    7 Quality Tools7 Quality Tools

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    Fishbone DiagramFishbone Diagram

    9achines9easurement #uman

    =aulty testing euipment

    Incorrect specifications

    Improper methods

    Poor supervision

    Gac" of concentration

    Inadeuate training

    8ut of ad@ustment

    Booling problems

    8ld H worn

    Quality Improvement: Problem Solving

    ua y

    Problem

    Processnvironment 9aterials

    !efective from vendor 

    ;ot to specifications

    9aterial)

    handling problems!eficiencies

    in product design

    Ineffective uality

    management

    Poor process design

    Inaccurate

    temperature

    control

    !ust and !irt

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    Cause and effect diagramsCause and effect diagrams

    Bo construct the s"eleton0 remember: =or manufacturing ) the ( 9s J

    man0 method0 machine0 material0 environment

    =or service a lications

    Quality Improvement: Problem Solving

     

    euipment0 policies0 procedures0 people

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    Cause and effect diagramsCause and effect diagrams

    Edvantages

    • 9a"ing the diagram is educational in itself 

    • !iagram demonstrates "nowledge of problem solving team

    • !iagram results in active searches for causes

    • !ia ram is a uide for data collection

    Quality Improvement: Problem Solving

     

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    Seven Quality Control ToolsSeven Quality Control Tools

    • Pareto Chart

    • Process flow diagram

    • Cause and ffect !iagram

    • Chec" sheet

    Quality Improvement: Problem Solving

     

    • #istogram

    • Control chart

    • Scatter diagram

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    Planning for Data collectionPlanning for Data collection

    • Ahat uestion do we need to answer 

    • #ow we will recogniKe J communicate the answers to the uestions )Bells about

    reuired data

    • Ahat !ata Enalysis tools we need to use• Ahat type of data do we need in order to construct the tool

    • Ahere in the process can we get this data

    • Aho in the process can give this data

    • #ow we can collect data from those people with minimum efforts J chance of

    Quality Improvement: Problem Solving

    error

    • Ahat additional information do we need to capture for future analysis0 reference Jtraceability

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    Chec! SheetChec! SheetChec! SheetChec! Sheet

    √ √ √ √ √ √ √ √ √ √ √

    ShiftsShifts

    Quality Improvement: Problem Solving

    √ √ √ √ √

    √ √ √

    √ √ √

       !  e   f  e  c   t   B  y  p  e

       !  e   f  e  c   t   B  y  p  e

    7 Quality Tools7 Quality Tools

    √ √ √ √

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    Chec! SheetChec! Sheet

    C89P8;;BS LPGEC! GEBI9 PLI8!: 22 =eb to 26 =eb &**'

    LPEIL BC#;ICIE;: ob

     

    Quality Improvement: Problem Solving

     

    Integrated Circuits @@@@Capacitors @@@@ @@@@ @@@@ @@@@ @@@@ @@

    Lesistors @@

    Bransformers @@@@

    Commands

    CLB @

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    Seven Quality Control ToolsSeven Quality Control Tools

    • Pareto Chart

    • Process flow diagram

    • Chec" sheet

    • #isto ram

    Quality Improvement: Problem Solving

    • Cause and ffect !iagram

    • Control chart

    • Scatter diagram

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    HistogramsHistograms

    E #istogram is a

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    3te%s for Constructing a Histogram3te%s for Constructing a Histogram

    & Collect the measurements H data

    2 Errange H

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    4

    6

    *

    '

    4

    (

    4

    5

    6

    '

    *

    &,

       A  r  e  ?  u  e  n  c  /

    Quality Improvement: Problem Solving

    2

    (

    ,

    &

    2

    3

    2&4 ) 224224 ) 234234 ) 2(42(4 ) 244244 ) 254254 ) 264264 ) 2'4

    Diameter 

    =reuency

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    Dot diagramsDot diagrams

    Integrated Circuit Response Time (ps)

    Quality Improvement: Problem Solving

    3 4 5 6

    Plant APlant B

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    =hat is

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    Seven Quality Control ToolsSeven Quality Control Tools

    • Pareto Chart

    • Process flow diagram

    • Cause and ffect !iagram

    • Chec" sheet

    Quality Improvement: Problem Solving

     

    • #istogram• Control chart

    • Scatter diagram

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    Definition of Control ChartDefinition of Control Chart

    Control Chart is a s%ecial t/%e of trend chart used to

    detect the s%ecial causes of $ariation in the %rocess.

    T/%es of Control ChartsT/%es of Control Charts )

    • =or $ariables 0 ie =or the characteristics that can be

     )  --

    Quality Improvement: Problem Solving

     

    • =or Ettributes ) =or characteristics that can be @udges aspass or fail0 go or no)go0 defective or non)defective etc

    ) n%n% chart % chart c chart u chartchart % chart c chart u chart

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    d$antages of using control chartsd$antages of using control charts --

    • It is a effective tool to control the process statistically %SPC+

    •It helps to detect changes in the process over a period of time

    and ta"e corrective action

    • It differentiates chance cause variation J assignable cause

    variation in the process

     

    Quality Improvement: Problem Solving

     

    process

    • It provides information about process capability

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    on ro ar son ro ar son ro ar son ro ar s

    Quality Improvement: Problem Solving

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    Seven Quality Control ToolsSeven Quality Control Tools

    • Pareto Chart

    • Process flow diagram

    • Cause and ffect !iagram

    • Chec" sheet

    Quality Improvement: Problem Solving

     

    • #istogram• Control chart

    • Scatter diagram

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    Scatter DiagramScatter Diagram

    .

    Quality Improvement: Problem Solving

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    3catter Diagram3catter Diagram

    E Scatter diagram is a graphic presentation of the relationship

    between two variables In uality improvement0 scatter diagrams

    are usually used to e7plore cause ) effect relationships in the

    diagnostic @ourney

     

    Quality Improvement: Problem Solving

     

    e'am%le e'am%le ) E #ydraulic system was tripping for indication

    of overload Bhe tripping mechanism is provided as safety

    Bhe electronic control circuitry was e7ecuting safety

    shut down of the hydraulic system0 with $oltage as a signal

    Bhe complaint was more in Summer months from areas that

    were close to large bodies of Aater

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    8ne of the Probable cause was / Bhe higher Lelative

    #umidity causes stic"iness in the system0 leading to increased load and subseuent

    tripping1

    >ffect>ffect

    Bhe diagram clearly shows that as Lelative #umidity increases the sensor reads higher

    voltage Bhis causes circuitry to believe that the hydraulic system had e7ceeded it limits Jtrips

    Quality Improvement: Problem Solving

    ••

    ••

    CauseCause

    VoltageVoltage

    RelativeRelative

    Humidity Humidity 

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    Bhe graphic nature of the scatter diagram helps a team to see

    the relationship between the variables

    Bhe patterns of CorrelationBhe patterns of Correlation )

    ;inear  ;inear 

    5t can e statisticall/ descried as Pearson+s Correlation Coefficient

    % It can be strong or Aea" correlation+

    Quality Improvement: Problem Solving

    Positive CorrelationPositive Correlation ;egative correlation;egative correlation

    No Correlation

    Non ;inear  Non ;inear 

    CC

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    Quality Improvement: Problem Solving