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    NATIONAL UNIVERSITY OF MODREN LANGUAGES

    HUMAN RESOURCE MANAGEMENT

    TELENOR PAKISTAN

    Submitted By:

    Zeeshan Haider (IC-2145)Maham Malik (IC-2144)

    Asifa M. Sabir (IC-2140)BBA (Hons)

    5th B

    Submitted To:

    Madam Ambreen Channa

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    Dated: 21 Nov, 2011

    Telenor (Karo Mumkin)

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    Acknowledgement

    Thanks to almighty Allah for enabling us to fulfil all therequirements for theCompletion of our project report.It would not be a justice in presenting this report withoutmentioning the people around us who have been inextricably

    related with the completion of this report. For assisting us in allrespect and regard to complete this report our heartfelt thanksto our teacher Madam Ambreen, who enriched usknowledge with wealth led ideas to pursue and power ofwriting this report. It could not have been possible toaccomplish this report without her thoughtful guidance andexpertise.Finally for all possible errors, omissions and shortcomings inwriting of this report only we are responsible for which we hope

    that all concerning regards of this report will forgive us.

    Telenor (Karo Mumkin)

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    Table of Contents

    Introduction

    05

    Recruitment & selection

    0 7

    Sources and methods of recruitment

    Selection Process followed by a company

    Tools of selection used.

    Training and Development:

    13

    Importance of training in organization

    Type of Training adopted. (On the job, or off the job)

    Methods of training

    Example: training given in current period.

    Performance Management:

    16

    Performance Management methodology adopted by the company

    When the go for performance evaluation as annually, bi annually??

    Rewards:

    20

    Pay structure followed.

    Type of intrinsic incentive provided.

    Type of extrinsic incentive provided.

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    Recommendations:

    22

    You suggest to the company after completing your HR analysis with

    respect to above parameters.

    Conclusion

    24

    Suggestions

    24References

    25

    I NTRODUCTION :

    Telenor Pakistan is a Pakistani GSM cellular service provider, and is a

    subsidiary of Telenor, Norway. Telenor Pakistan is 100% owned by

    Telenor ASA and adds on to its operations in Asia together with Thailand,

    Malaysia and Bangladesh.

    Telenor Pakistan launched its operations in March 2005 as the single

    largest direct European investment in Pakistan, setting precedence for

    Telenor (Karo Mumkin)

    http://en.wikipedia.org/wiki/Pakistanhttp://en.wikipedia.org/wiki/GSMhttp://en.wikipedia.org/wiki/Mobile_phonehttp://en.wikipedia.org/wiki/Telenorhttp://en.wikipedia.org/wiki/Norwayhttp://en.wikipedia.org/wiki/GSMhttp://en.wikipedia.org/wiki/Mobile_phonehttp://en.wikipedia.org/wiki/Telenorhttp://en.wikipedia.org/wiki/Norwayhttp://en.wikipedia.org/wiki/Pakistan
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    further foreign investments in the telecom sector. The company has

    crossed many milestones and grown in a number of directions, makingTelenor Pakistan a leading telecom operator of the country.

    They are the fastest growing mobile network in the country, with

    coverage reaching deep into many of the remotest areas of Pakistan. In

    the most difficult terrains of the country, from the hilly northern areas to

    the sprawling deserts in the south, at times they are the only operator

    connecting the previously unconnected.

    It is spread across Pakistan, creating 2,500 direct and 25,000-plus indirect

    employment opportunities. It has a network of 23 company-owned salesand service centers, more than 200 franchisees and some 100,000 retail

    outlets.

    Telenor acquired the license for providing GSM services in Pakistan in

    April 2004, and had launched its services commercially in Islamabad,

    Rawalpindi and Karachi on 15 March 2005, and on 23 March 2005,

    Telenor started its services in Lahore, Faisalabad and Hyderabad. Telenor

    has its corporate headquarters in Islamabad, with regional offices in

    Karachi and Lahore. On January 28, 2005, Telenor established its first call

    centre in Lahore. Telenor is the 2nd largest network of Pakistan after

    Mobilink.

    Telenor believes:

    What matters most is the right strategy, at the right time and

    precision in execution.

    MISSION & VISION :

    Telenor (Karo Mumkin)

    http://en.wikipedia.org/wiki/Pakistanhttp://en.wikipedia.org/wiki/Islamabadhttp://en.wikipedia.org/wiki/Rawalpindihttp://en.wikipedia.org/wiki/Karachihttp://en.wikipedia.org/wiki/Lahorehttp://en.wikipedia.org/wiki/Faisalabadhttp://en.wikipedia.org/wiki/Hyderabad_(Pakistan)http://en.wikipedia.org/wiki/Islamabadhttp://en.wikipedia.org/wiki/Karachihttp://en.wikipedia.org/wiki/Lahorehttp://en.wikipedia.org/wiki/Call_centrehttp://en.wikipedia.org/wiki/Call_centrehttp://en.wikipedia.org/wiki/Mobilinkhttp://en.wikipedia.org/wiki/Pakistanhttp://en.wikipedia.org/wiki/Islamabadhttp://en.wikipedia.org/wiki/Rawalpindihttp://en.wikipedia.org/wiki/Karachihttp://en.wikipedia.org/wiki/Lahorehttp://en.wikipedia.org/wiki/Faisalabadhttp://en.wikipedia.org/wiki/Hyderabad_(Pakistan)http://en.wikipedia.org/wiki/Islamabadhttp://en.wikipedia.org/wiki/Karachihttp://en.wikipedia.org/wiki/Lahorehttp://en.wikipedia.org/wiki/Call_centrehttp://en.wikipedia.org/wiki/Call_centrehttp://en.wikipedia.org/wiki/Mobilink
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    Our vision crystallizes our customer focus as the cornerstone of

    everything we do. Our values describe what behaviors are necessary torealize that vision. Our corporate responsibility mindset ensures that ourvision and values nurture social concern and help us create shared value.

    We believe in four core values:

    RECRUITMENT & SELECTION :

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    What is recruitment?

    Process of finding and attracting capable applicants for

    employment

    What is Selection?

    Process of putting right men on right job and a procedure of

    matching organizational requirements with the skills and

    qualifications of people.

    Recruitment is responsible for personnel selection for all of Telenor Pakistan. Personnel selection is the methodicalplacement of individuals into jobs during which applications areevaluated against available vacancies and assessed as perapplicants' skills and experience incompliance with TP selectionprocess as specified in the recruitment policy.

    Main Process Include:

    Coordination with all departments on sourcing andrecruitment of qualified candidates in accordance with theapproved hiring plan.Job advertisements (website and newspaper).Screening, short-listing of CVs, conducting interviews,

    assessment centres and tests.Maintenance of the TP Online application system at

    www.telenor.com.pk/careers

    Communication and feedback to all applicants through theHC link:

    [email protected] with recruitment agencies on sourcing suitablecandidates.

    Telenor (Karo Mumkin)

    http://www.telenor.com.pk/careershttp://www.telenor.com.pk/careers
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    Coordination with selected universities for graduate

    placements, internships and alumni network (including jobfairs and Telenor Pakistan presentation)

    Telenor Pakistan consists of energetic, youthful and dedicated

    employees aged 27 to 28on average. An appropriate match is

    required between the culture and employees at recruitment

    and hiring. If People Excellence Division feels that a person will

    not be able to adjust into the organizations environment, even

    if he/she is performing functionally well, the person is rejected.The dynamic group of people, sharing similar mind-sets, love

    being with each other and meet on other occasions if unable to

    meet during work-hours. They even stay back late, employees

    can be seen roaming around till 9 at night.

    SELECTION PROCEDURES:

    After a substantial amount of applications have been received,

    the HR managers again work together to shortlist theapplications. This is done by carefully going through all theapplication and by giving different weight age to the followingcriteria

    Quality of early schoolingGrade obtainedExtra Curricular activitiesOverseas travel and educationAge

    Target UniversityRelevant experience

    The HR Department then issue call letters to the short listedcandidates alongWith blank application forms by Date, time and venue for thepreliminary interview is advised and candidates are asked tobring along completed application forms.

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    Panel of HR and line management carries out competency-

    based interviews focusing on functional skills and managerialand supervisory skills.After the preliminary interview is cleared people applying fordifferent jobs are tested in different ways. The followingmanagement competencies are assessed by a panel of crossfunctional assessors In the case of management selection:

    Communication skillsResource managementRational decision making

    InfluencingCreative thinkingBusiness development

    The HR department is responsible for overall administration ofthe assessment centre including training of the assessors. TheHR department provides details of remuneration package andterms and conditions of service. The HR department alsoprepares appointment letter, service agreement and finalizesother documentation for service record.

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    Hiring Process:

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    Selection Process Followed By a Company:

    Telenor aims to make the whole selection process as clear aspossible so that applicants know exactly what's happening andexpected by you. Any person can make his resume by using

    Telenor online CV building tools. Telenor does not acceptresumes except this online CV system. When an applicantbuilds his CV he is allotted a CV tracking number against his e-mail address and NIC number. An applicant can change his

    password at any time and can update / edit his CV. When anapplicant applies for a specific post his CV is scanned throughan automatic system, his qualification, skills, experience andany other criteria specified for the job are compared, and onlythose CVs are accepted which fulfil the criteria. Then theselected CVs are examined by concerned HR people and onlythe short listed candidates are contacted for interview.

    The selection process generally takes 4-6 weeks, but for some

    positions because recruitment and number of applicants very

    considerably between jobs.

    After the time limit for applications closes, we assess each

    application and then approach selected applicants by

    telephone to set the date for the next round of selection, which

    may involve tests (job-related, psychological, etc.), an

    interview or an Assessment Centre. This usually happens withina week after the application deadline.

    The procedure usually has two or three rounds. After each

    round has been assessed, the best applicants are called by

    telephone an invited for the next interview.

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    The last stage in the selection process is when we make an

    offer to the selected applicant or applicants, and then allapplicants are notified in writing.

    TRAINING AND DEVELOPMENT :

    Optimum Utilization of Human Resources Training andDevelopment helps in optimizing the utilization of humanresource that further helps the employee to achieve theorganizational goals as well as their individual goals.Development of Human Resources Training andDevelopment helps to provide an opportunity and broad

    structure for the development of human resources technicaland behavioural skills in an organization. It also helps theemployees in attaining personal growth.Development of skills of employees Training andDevelopment helps in increasing the job knowledge andskills of employees at each level. It helps to expand thehorizons of human intellect and an overall personality of theemployees.

    Importance of Training in Organization

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    Telenor is very sensitive about its employees andorganization itself. It gives training to employees for

    Productivity helps in increasing the productivity ofthe employees that helps the organizationfurther toachieve its long-term goal.

    Team spirit helps in inculcating the sense of teamwork, team spirit, and inter-team collaborations. It helpsin inculcating the zeal to learn within the employees.Organization Culture helps to develop and improvethe organizational health culture and effectiveness. Ithelps in creating the learning culture within theorganization.Organization Climate helps building the positiveperception and feeling about the organization. The

    employees get these feelings from leaders,subordinates, and peers.Quality helps in improving upon the quality of workand work-life.Healthy work environment helps in creating thehealthy working environment. It helps to build goodemployee, relationship so that individual goals alignswith organizational goal.

    Telenor (Karo Mumkin)

    http://traininganddevelopment.naukrihub.com/organization.htmlhttp://traininganddevelopment.naukrihub.com/organization.html
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    Health and Safety helps in improving the health and

    safety of the organization thus preventingobsolescence.Morale helps in improving the morale of the workforce.Image helps in creating a better corporate image.Profitability leads to improved profitability and morepositive attitudes towards profit orientation.

    Types of Training :

    There are varieties of training types are available at Telenor

    which varies from need of the employees as well as the

    company. Broadly speaking there are two main sources of

    Training.

    In-house TrainingOutsource Training

    In-house Training:

    In house training the company offers the training in its different

    zones by means of seminars, conferences and workshops. Inhouse training which are given on the job is;

    System related trainingProduct related training

    Technical Training

    Front End Desk Training

    Operational wise training

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    These are the most common types of training which company

    gives to its employees.

    Outsource Training:

    Telenor go for the outsourcing when the in house training is notavailable. The topic cover under outsource training are thosewhich are more general in nature so company by evaluatingcost and benefit go for outsourcing.While go for outsourcing, Telenor is using the services ofNovatious Institute which holds a good name regarding thetraining. The common types of training are;

    Moral Building

    Attitude Building

    Executives Training

    Methods of Training:

    On-job TrainingCoaching

    On-job Training :

    Telenor provide the on-job training during the duty hours which

    is totally about the job instructions.

    Coaching :

    Telenor provide the coaching facility to its employees for their

    training like training in the call centre and in other official

    routers.

    Training Given In Current Period

    The training given in current period is of Sign Language. It

    held on 18th of November at Telenor head office in Caf. The

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    purpose of this training is to familiarize normal people with the

    language of deft and those who cant speak. So that disablespeople can communicate with normal people and be a part of

    society.

    PERFORMANCE MANAGEMENT

    Performance Management has three parts.

    Defining the performance

    Measuring or Appraising performance

    Feedback of the performance

    Performance Management System:

    The Performance Management of any company is to check

    whether the employee performance is aligned with

    performance goals. Telenor claims to be value leader in the

    mobile phone industry and future goal is to transform Telenor

    to perform with speed flexibility and enterprising spirit of being

    an innovative, consumer focused company. Further more the

    Employees who perform well are given opportunities to further

    develop themselves. Normally the weak points are pin pointed

    so that the employees can improve themselves.

    Process of Performance Management :

    At Telenor the Process of performance Management starts bydefining performance. Performance cannot be defined without

    a clear knowledge of the job that is to be performed by the

    employees. At the managerial level, it is difficult to define

    performance of the employees keeping in view their

    quantitative aspects. Due to large variety of managerial jobs in

    Telenor, the performance of managers is analyzed on a

    qualitative measure.Telenor (Karo Mumkin)

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    After performance has been defined, all the required behaviors

    for the managers are studied in detail and some indicators aredeveloped which are necessary to judge whether rthe

    employee is performing good or bad. The indicators that are in

    favor of the required performance are called Positive

    Indicators and the indicators against it are called Contra

    Indicators.

    Methodology Adopted By the Company :

    Given below are the behaviours with their required

    performance for managers Telenor:

    1. Managing work:Manages own work in the most efficient and effective wayplans and prioritizes own Work breaking down the task. Usesavailable resources effectively (own time, systems,Finances, people, information) Prepares well and haseverything at hand has organized approach to work.At a supervisory level:

    Delegates tasks effectivelyCoaches subordinate(s) to achieve tasks

    2. Analyzing and understanding:

    Understands own role, responsibilities, and tasks and solvesproblems.Seeks clarification by probing, questioning and challengingAnticipates and thinks around problems / issuesRecognizes own limitations and other resources - knows

    when help is needed.Telenor (Karo Mumkin)

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    Considers and evaluates all options - is able to weigh things

    upMakes sound judgments and decisions.

    Is able to be discreet and maintain confidentiality.

    3. Processing work:Processes and produces work to meet all the deadlines.

    Follows appropriate procedures in a methodical andsystematic way.Seeks appropriate approvals and authority

    Maintains routine tasks and systems - filing, info systems etcMonitors and reviews own tasks, makes appropriate checks

    Is accurate and pays attention to detail.

    4. Adaptability:Is flexible and responds positively to changes.

    Accepts changes enthusiasticallyIs willing to learn/changeIs open to new / other ideas

    Is able to perform under pressure

    5. Initiative:Uses initiative and seeks improvement

    Is curious and inquisitiveGenerates ideasDevelops and makes improvementsLearns from experienceIs able to work with minimum supervision / direction

    6. Relationships:Has a good working relationship with others, both within andoutsidethe organization.Builds informal working relationshipsCo-operates with others, is a team playerUnderstands and is sensitive to the needs of other people

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    Persuades and negotiates - is able to gain commitment

    Confronts problems and is assertive when necessary

    7. Communication:Communicates confidently and clearly with othersIs clear and concise in communicationEffectively communicates own needsLiaises and consults with othersIs able to communicate effectively in writing

    8. Commitment:Displays commitment and self-motivationCompletes and finishes tasks, not giving upIs conscientious and takes pride in their workWorks to high standardsIs reliable and consistent - not letting others down

    Performance Appraisal:Reviewing performance and taking positive steps to developemployees further is a key function of management and is amajor component in ensuring the success of the companythrough effective employee performance.A review is about ensuring people know what levels ofperformance are expected of them and then taking action toensure they are trained and developed to perform effectively.

    Objectives of Performance Appraisals:

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    To measure the work performance

    To motivate and assist employees in improving theirperformanceAnd achieving their professional goals

    To identify employees with high potentials foradvancements

    To identify employees training and development needsTo provide a solid path for career planning for each

    individual

    Appraisal Policy: The intent of these appraisals is to review current jobperformance and responsibilities, set goals and discuss furtheropportunities with reference to past performance at Telenor.

    Performance Review:At TELENOR a review is intended to be an open and frankdiscussion between an employee and their TeamLeader/Manager. Generally there are two elements: first is the

    element in which discussion takes place over the strengths andareas which need to be developed as displayed by the jobholder over specific time period. The performance is of course

    judged comparing the performance against the core indicatorsof Job. The second element is concerned with discussing thetraining needs/inputs activities that areconsidered to be appropriate to help the jobholder overcomesome of development areas discussed in the review and alsothose activities that are deemed appropriate to build upon their

    current strengths.

    The performance evaluation: Annually or Bi-annually??

    Telenor held performance evaluation annually, which is

    conducted in December. The Telenor HR department has

    developed the performance evaluation sheet and has

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    downloaded it on the internet of Telenor so that the

    supervisors perform the evaluation of the employees.

    REWARDS :

    Telenor wants to reward the efforts of qualified employeesthrough bonus schemes, wages, options and sharesprogrammes as well as other forms of benefits.

    The incentive systems at Telenor are part of the effort tomotivate employees to meet Telenor principal goal of

    optimising shareholder value. The system has both a shortterm and long-term perspective, through introducing annualbonuses as well as share and options programmes. In addition,the incentive systems also contribute by helping to retain anddevelop the strategic expertise in the Group and attract newexpertise. The incentive systems for managers and keypersonnel at Telenor are based on an overall compensationprinciple, where wages, bonuses, options and other benefitsare comprehensively evaluated.

    Pay Structured Followed:

    The company will pay salaries of the employees as follows.All new employees have to open bank accounts in specifiedbanks prescribed by the company so that their salary will becredited at the end of each month.After opening account with the bank employee shouldforward his account number to HR.

    Upon termination of services the employee will receive hissalary within 15 days up to the time of date of his lastworking days.Upon resignation the employee will be paid his dues duringthe maximum period of 15 days from the date he left his job.

    Promotions:

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    Promotions are also reward management technique to

    motivate employees. In Telenorpromotions are based on the merit and seniority (experience)

    basis. The one who performs well consistently over time gets

    reward in the form of promotion.

    Bonuses:

    The employee may receive 1 to 3 month bonus subject to

    evaluation of accomplished objectives. In Telenor the reward

    system is based on the individual performance and

    individual employee performance is judged for the

    reward. The manager of respective departments

    recommends a candidate from his section for the reward

    purpose to HR.

    Reward Categories at Telenor:

    Intrinsic and Extrinsic rewards include:

    Exceptional performance in a project

    Targets achievements

    Special assignments

    Medical care

    Life insurance

    Vacations

    Relocation

    Credit advance policy provident policy/advance againstprovident fund

    Education assistance policy

    Mobile phone

    Life insurance

    Medical entitlement

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    Recommendations :

    To establish core competence and to bring

    competitiveness:

    Telenor should implement numerous effective plans to improvethe performance of its various departments. Supervisors mustmanage employee performance well in order for Telenor toaccomplish its mission and achieve its goals.Following are some recommendations for Telenor, which wepersonally feel can be useful for the organization, itsemployees and the customers.

    Effective Performance Management:Performance management is one of the most important partsof a Supervisors or team leaders job. Developing skills inperformance Management is wise investments that will help

    Telenor achieve its Goals.Managing employee performance includes:Planning work and setting expectationsMonitoring and measuring performance

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    Developing the capacity to perform

    Periodically rating performance in a summary fashionRecognizing and rewarding good performance

    Communication:

    Establishing and maintaining effective communications witheach Employee not only requires good oral and writtencommunications Skills, but it also includes the ability toestablish

    Good working Relationships.To communicate effectively with employeesSupervisors must establish an environment that promotes

    anOpen Door atmosphere

    The sharing of ideasEmployee involvement in decision making processes.

    Setting Goals:

    Setting long and short-term goals with employees gives focusto Employee efforts. When goal setting is done correctly,employees strive to accomplish those goals and feel confidentin achieving them. When goal setting is done poorly, work doesnot progress as desired. Knowing how to set goals effectively isan important part of Performance management. To do thiswell, supervisors need to be able to clarify

    Expectations

    To set realistic standards and targets.

    Measuring Employee Performance:

    Credible measures of performance that employees understandand accept are critical for achieving high level performance.Measuring employee accomplishments, using both qualitativeand quantitative measures, provides the information that

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    supervisors and employees need in order to monitor

    performance.

    Giving Feed Back:

    Feedback should inform, enlighten, and suggest improvementsto employees regarding their performance. Supervisors shoulddescribe specific work related behaviour or results theyobserve as close to the event as possible.

    Coaching & Developing:

    Using their coaching skills, supervisors evaluate and addressthe developmental needs of their employees and help themselect diverse experiences to gain necessary skills.Supervisors and employees create development plans thatmight include training, new assignment, job enrichment, selfstudy or work details.

    Recognizing:

    Effectively recognizing employees is another performancemanagement competency.Being able to genuinely acknowledge a job well done is criticalfor strengthening employees commitment to do their best.Supervisors should be skilled at using formal awards programsas well as using informal recognition techniques, includingpersonal thank yours and voicing verbal appreciation.

    Conclusion:

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    The results of our research suggest that Telenor Human

    Resource Department is working towards aligning its functionswith the ideal ones as propagated by the HumanResource professionals around the world. Its currentpractices are not flawless. There is naturally a room for furtherimprovement. The recruitment process can be mademore compliant with the Equal Employment OpportunityLaws by making a few improvements. Amendments arerequired in the application form, type of interviewing andselection of outside sources of candidates. The focus is too

    much on reference based hiring. The draw backs of this modeof hiring outweigh its advantages but Telenor stronglyadvocates it. Telenor has fairly good training methods. It hasthe capacity to introduce newer modes of training. At

    Telenor the fault does not lie with the training processes butwith the selection of the most appropriate training method fora particular job. Training serves no purpose if it does notnurture the required deskills for a job. Training evaluation alsoneeds to be more strict and quantified. The current processes

    do not assess the impact of the training adequatelyCompensations policies currently focus on competency basedpay. The problem lies in the fact that skills for every job cannotbe clearly defined. Even when they are identified, they arenot always measurable.

    References:

    Slideshare.com.(2011, October). Telenor HR report. Retrieved October28, 2011, from www.slideshare.com/telenor_HR_2010

    wikipedia.org. (2011, November). Telenor Pakistan. Retrieved November04, 2011, from http://en.wikipedia.org/wiki/Telenor_Pakistan

    Telenor. (2011). Telenor Corp. Retrieved November 04, 2011, fromhttp://www.telenor.com.pk/

    Telenor (Karo Mumkin)

    http://www.slideshare.com/telenorhttp://en.wikipedia.org/wiki/Telenor_Pakistanhttp://www.slideshare.com/telenorhttp://en.wikipedia.org/wiki/Telenor_Pakistan
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    Telenor. (2011). Telenor Corp. Retrieved November 04, 2011, fromhttp://www.telenor.com.pk/careers/whyTelenor.php

    Khan, I. (2010).HR-REPORT-cultural-compatible-practices-in-TELENORRetrieved December 3, 2011, from

    http://www.scribd.com/doc/24651033 / HR-REPORT-cultural-compatible-practices-in-TELENOR

    Telenor (Karo Mumkin)

    http://www.scribd.com/doc/24651033%20/http://www.scribd.com/doc/24651033%20/
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    Telenor (Karo Mumkin)

    Vacancy Area Of Interest Career Level Location Deadline

    Assistant Manager

    Corporate Insurance

    Procurement & Logistics Assistant

    Manager

    Islamaba

    d

    17-Nov-

    2011

    BPO Data Entry Officer

    (Contractual)

    Customer Relations Officer Lahore 15-Nov-

    2011

    Business Solutions

    Executive

    Sales & Distribution Executive Karachi 13-Nov-

    2011

    Assistant Manager Opex

    Control

    Business Planning &

    Analysis

    Assistant

    Manager

    Islamaba

    d

    13-Nov-

    2011

    Assistant Manager Trade

    Marketing

    Sales & Distribution Assistant

    Manager

    Peshawar 13-Nov-

    2011

    BSS SLM Executive Network Operations Executive Islamaba

    d

    13-Nov-

    2011

    Direct Sales Officer (DSO)

    - Contractual

    Sales & Distribution Officer Islamaba

    d

    13-Nov-

    2011

    DWDM Network O&MSpecialist

    Network Operations Executive Islamabad

    13-Nov-2011

    IP Networks O&M

    Executive

    Network Operations Executive Islamaba

    d

    13-Nov-

    2011

    NOC CSS Officer -

    Contractual

    Network Operations Officer Islamaba

    d

    13-Nov-

    2011

    Power planning Specialist Network Operations Executive Islamaba

    d

    13-Nov-

    2011

    Territory Sales Supervisor

    - Agencies (KPK)

    Sales & Distribution Executive Agencies

    (KPK)

    13-Nov-

    2011

    Territory Sales Supervisor

    - Bannu

    Sales & Distribution Executive Bannu 13-Nov-

    2011

    Territory Sales Supervisor

    - Timergara (KPK)

    Sales & Distribution Executive Timergar

    a(KPK)

    13-Nov-

    2011

    http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl16$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl02$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl02$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl03$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl03$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl04$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl04$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl05$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl05$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl06$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl06$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl07$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl08$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl08$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl09$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl09$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl10$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl10$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl11$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl11$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl12$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl13$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl13$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl14$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl14$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl15$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl15$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl02$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl02$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl03$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl03$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl04$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl04$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl05$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl05$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl06$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl06$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl07$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl08$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl08$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl09$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl09$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl10$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl10$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl11$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl11$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl12$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl13$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl13$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl14$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl14$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl15$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl15$lnkVacancyTitle','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$ctrlVacancy$gdvVacancyForm$ctl16$lnkVacancyTitle','')
  • 8/3/2019 73536368-HRM-Report

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    32 |P a g e

    Appendix:

    Online Recruitment

    Find Vacancy

    Vacancy: Career Level:

    Area of

    Interest:

    Location:

    Search

    Refresh

    Current Vacancies [Login to apply]

    Telenor (Karo Mumkin)

    Login

    Remember Me

    Forgot password? New

    User?

    User of the old system with a CV Tracking Number?

    http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$lnkBtnForgotPassword','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$lnkBtnNewUser','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$lnkBtnNewUser','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$lnkbtnOldSystemUser','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$lnkBtnForgotPassword','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$lnkBtnNewUser','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$lnkBtnNewUser','')http://tmp/svf6b.tmp/javascript:__doPostBack('M$C$Default1$lnkbtnOldSystemUser','')