8 Pillars: Strategies to Retain and Grow

Your Workforce

Rose MarshallInnovation Frameworks LLC

rose.marshall@innovationframeworks.com

8 PILLARS: PREMIER EMPLOYERS

DRIVE PROFIT THROUGH AN ENGAGED WORKFORCE

REAL WORLD BEST PRACTICES FROM INDUSTRY

LEADERS

BASED ON RESEARCH FUNDED BY

8 PILLARS OF EMPLOYEE ENGAGEMENTFOR

HIGH PERFORMING ORGANIZATIONS

1. COMMUNICATE2. HIRE FOR FIT3. ONBOARD4. TRAIN5. PROMOTE6. COMPENSATE7. RECOGNIZE8. NURTURE

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DO YOU WANT TO HAVE A....• Company that outperforms its peers?

• Workforce that contributes to top-line growth and sustainable profitability?

• Reputation as one of the best places to work?

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.

WE ARE SHARING

8 PILLARS

TO DRIVE PROFIT TO STAKEHOLDERS AND OPPORTUNITIES TO WORKERS

LOOK NO FURTHER…………

EMPLOYEE

VIEW

RESULTS ACHIEVED

• Reputation as “the place to work” in the community• 3x output per labor hour over 10 years, with 10% increase in workforce• 100% customer retention• 50% reduction in turnover over 3 years• < 5% turnover rate• Significant reduction in absenteeism• 2x increase in sales over 5 years• Tenfold revenue increase over 7 years• Increased product breadth • New product lines created by employee suggestion•

• Culture of shared ownership and responsibility• Shared profits• Referral Program• Skills-based pay • Open-door policy• Promotions within • Employee Retention• Living wages instead of minimum wages• Clear pathways for growth• Family-like community of employees• Immigrants welcomed and supported

EMPL

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BU

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RESULTS PRACTICES

“Our company success is dependent on our employees' involvement. It's been our business strategy to do everything we can so that our employees act like OWNERS of the company.”

-Jeff Leichleiter, General Manager

8 PILLARS OF EMPLOYEE ENGAGEMENTFOR

HIGH PERFORMING ORGANIZATIONS

1. COMMUNICATE2. HIRE FOR FIT3. ONBOARD4. TRAIN5. PROMOTE6. COMPENSATE7. RECOGNIZE8. NURTURE

What if we train them and they leave?

What if we don’t and they stay?

Reference Materials

Gallup 2013 Report: State of the American Workplace Employee Engagement Insights for US Business Leaders, 2013, Gallup

Quote: TO WIN CUSTOMERS — and a bigger share of the marketplace —companies must first win the hearts and minds of their employees.The Outstanding Organization, Karen Martin People Before Profit, Ken Kooper, the story of Bob Moore of Red Mill’sDelivering Happiness, Tony Hsieh's book on founding ZapposLinkedIn Group: WholeHearted Leadership groupTalent Magazine Articles – many Stanford Social Innovation Harvard Business Review – many articlesDeveloping Human Capital, Using Analytics to Plan and Optimize your Learning & Development InvestmentsHitachi Foundation www.HitachiFoundation.org Doing Well by Doing GoodB-Corp Assessment, B-Line Inc. Best Places to Work Surveys Oregon Business, Seattle Business Mag, Forbes, FortuneThnking fast & Slow Daniel Kahneman, 2011Studies by Towers Watson, i4cp, IBM and others

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Oregon Manufacturer’s Summit

March 11, 2015

Genevieve Martin, Community Development Manager

The 8 Pillars in Action

Give new hires what they need to succeed

Communicate openly with all employees. Listen to their ideas

The 8 Pillars in Action

Create a culture where people want to work Reward dedication and creativity

Questions?

THANK YOU