Post-Implementation Plan

ITT Capstone Project

Fifth Element, Inc

A. Executive Summary

This project entails the upgrading of the physical and logical network setup of the Five Doctors’ office setup. Old and outdated computing and networking equipment is to be removed and replaced with an up-to-date system, consisting of a domain in which all workstations and printers will be joined to.

B. Results

B.1. ScheduleProjected: The implementation is scheduled to begin on Monday, April 13th, 2009. Its duration will be 34 days, concluding on May 28th, 2009.Actual: Implementation of the system was performed according to schedule.Reasons for Variance: None.

B.2. CostsProjected: Costs are projected to run at $150,000.Actual: The final cost for all equipment and services came to $140,830.Reasons for Variance: The cost of equipment varies depending on where it is obtained from and the addition/removal of equipment based on project plans.

B.3. Goals and ObjectivesProjected: Our goal in this project is to recognize the customer’s needs in regards to a networking system, to identify the current situation and how it may be improved, and to provide the best solution to the customer in terms of hardware selection, reliability, affordability and ease of use. We will provide this to the customer at a competitive rate, and with the quality that our company is known for.Actual: All goals were achieved in this project. The client’s needs were identified and an upgrade plan was completed. We feel the budget is a reasonable one, and the systems are designed for plenty of future growth for the company.Reasons for Variance: None.

B.4. Requirements and Functionality

Projected: Functionality to include a fully configured domain, a filing system for patient records, a backup & restore plan and disaster recovery plans. Full functionality requirements are noted in the Scope document and Technical Solution document.

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Actual: All documented functionality is to be delivered.Reasons for Variance: No variance reported.

B.5. Benefits

Projected: Benefits were projected to be $52,500, calculated by a 30% profit on all work performed.Actual: $45,813Reasons for Variance: Profits were influenced by the variance of cost for the equipment and labor needed for the project. This affected the final profit margin by $6,687.

C. Lessons Learned

In working on this project, a few lessons were learned regarding putting together the RFP. Such lessons include:

Technology:The latest and greatest technology isn’t always the best idea for the client. This

can be due to a few factors. Cost and expense of newer technologies is generally higher than older, yet standard, technologies. Also the time spent learning and adjusting to these technologies can sometimes outweigh the benefits. Another reason is that they are not necessarily as stable as time-tested technologies that have been around for a few years.

Project Management:Project management is not an easy task and it takes good organization skills and a

well defined strategy to make things work the way they should. One lesson that I have learned as project manager is that a team tends to do only what is asked of them, and not always on schedule.

D. Recommendations

Based on the lessons learned from the project, describe the recommendations that the project team has for future or similar projects.

Recommendations for future projects would include: Creating deadlines for documentation due by individual members. Sit with client and come to agreement on terms desired rather than work off of

assumptions. Present “optional” items for the client instead of one large package.

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