8 th Edition Administration and Management Standards: Human Resources Management Joe Frisino Standards Development and Performance Measurement October

8th Edition Administration and Management Standards:

Human Resources Management

Joe Frisino

Standards Development and

Performance Measurement

October 2006

Apr 19, 2023 © Council on Accreditation 2005 All Rights Reserved

Administration and Management Standards

• Six Sections of Administration and Management Standards

• Previously termed “G” (generic) standards

• Set forth and promote essential good business practices

• Implemented by all accredited agencies regardless of type of services delivered


Human Resources Management (HR)

“A stable, qualified workforce contributes effectively and efficiently to consumer satisfaction and positive service delivery results.”



Defining “Workforce”

Employees, Consultants,

Independent Contractors, Volunteers,

and Interns



HR 1 Work Environment

HR 2 Human Resources Planning

HR 3 Recruitment, Selection, and Deployment



HR 4 Satisfaction and Retention

HR 5 HR Practices

HR 6 Performance Evaluation

HR 7 Personnel Records


Fundamental Practice Standards

• Some 8th Edition standards designated as Fundamental Practice Standards

• Must be implemented to achieve accreditation

• See Accreditation Guidelines for more information


Implementation

• Interviews with the Board, Management, Staff, and Consumers

• Documentation, e.g., case records, MIS procedures, contracts, insurance policies

• Facility observation


Thank you!

Council on Accreditation

120 Wall Street, 11th Floor

New York, NY 10005

866-262-8088

[email protected]

www.coastandards.org

www.coanet.org

Documents

8 th Edition Administration and Management Standards: Human Resources Management Joe Frisino Standards Development and Performance Measurement October