37
User’s instructions PA-440 RIC Receiver-in-canal

9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

  • Upload
    others

  • View
    5

  • Download
    0

Embed Size (px)

Citation preview

Page 1: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

User’s instructionsPA-440

RIC Receiver-in-canal

Page 2: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

2 3

The hearing aid, ear-set and accessories shown in these instructions may not look the same as the ones you have. We furthermore reserve the right to make any changes considered necessary.

Hearing aids, accessories and batteries should not be disposed of with normal household waste. Please consult your na-tional Widex distributor for advice on how to dispose of these items.

Page 3: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

Contents

Thank you... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Ear-set solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7The hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Right/left identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Function signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9The battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Inserting the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Low battery indication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Turning the hearing aid on and off . . . . . . . . . . . . . . . . . . . . 14Changing the microphone grid . . . . . . . . . . . . . . . . . . . . . . . 15Possible start-up settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Automatic volume adjustment. . . . . . . . . . . . . . . . . . . . . . . . 16Fine tuning volume. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Remote control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Listening programs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Switching between the listening programs . . . . . . . . . 22Using a telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Hearing aid with a closed ear-tip. . . . . . . . . . . . . . . . . . . . . . . 24Right/left identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25Placing the hearing aid and closed ear-tip . . . . . . . . . . . . . 26Removing the hearing aid and closed ear-tip . . . . . . . . . . 27Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

The hearing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29The ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Changing the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32The ear-tip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Earwire and ear-tip size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34The anchor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Hearing aid with an open ear-tip . . . . . . . . . . . . . . . . . . . . . . 38Right/left identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39Placing the hearing aid and open ear-tip . . . . . . . . . . . . . . 40Removing the hearing aid and open ear-tip . . . . . . . . . . . 42Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

The hearing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44The ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Changing the ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46The ear-tip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Earwire and ear-tip size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48The anchor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Hearing aid with a custom ear-tip. . . . . . . . . . . . . . . . . . . . . . 52Right/left identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53Placing the hearing aid and custom ear-tip . . . . . . . . . . . . 54Removing the hearing aid and custom ear-tip . . . . . . . . . 55Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

The hearing aid. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57The ear-set . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

If the earwire needs to be replaced. . . . . . . . . . . . . . . . . . . . 59NanoCare wax guard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Changing the NanoCare wax guard . . . . . . . . . . . . . . . . . . . 61In case of malfunction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64Caring for your hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Good advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69Your hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

4 5

Page 4: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

6 7

General

Thank you...

...for choosing a Widex hearing aid.

Your hearing aid is a sophisticated instrument that can be adjusted to your requirements in consultation with your hearing care professional.

All illustrations in this booklet show a right-ear hearing aid. Unless otherwise stated, the same principles apply to the left ear.

We hope you will be pleased with your new Widex hearing aid.

Ear-set solutions

Several ear-set solutions are available for your hearing aid. The ear-set consists of an earwire and an ear-tip. The receiver is placed at the end of the earwire. Below, your hearing care professional can tick the solution chosen for you.

❑ Closed ear-tip ❑ Open ear-tip ❑ Custom ear-tip

ImportantUnless otherwise indicated, the information provid-ed in this booklet applies to all three ear-set types. In addition to the general instructions, please be sure to read the sections that apply to your specific ear-set solution.

Page 5: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

8 9

General

The hearing aid

The illustration below shows the hearing aid without the ear-set.

1. Microphone openings2. Exchangeable microphone grid3. On/off function, which is integrated into the

battery drawer4. Nail grip5. Earwire entry

5.

2.

3.

4.

1.

Right/left identification

If you wear hearing aids on both ears, it is a good idea to ask your hearing care professional to put coloured marks on the hearing aids (red mark = right and blue mark = left).

The arrow shows the position of the identification mark.

Function signals

Your hearing aid may be set to produce a signal to indi-cate the use of certain functions. The signal can be a spoken message or tones adjusted by the hearing care professional in consultation with you. The signal can also be deactivated.

Page 6: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

10 11

General

The battery

We recommend Zinc Air batteries. Use a size 10 bat-tery for your hearing aid.

To obtain replacement batteries, please consult your hearing care professional. It is important to take note of the expiry date and the recommendations regarding disposal of used batteries on the battery pack. The bat-tery life will depend on a number of factors, such as the setting of your hearing aid, how many hours you use it daily and the listening environments in which you use it.

Inserting the batteryBefore inserting a new battery in the hearing aid, remember to re-move the adhesive tab. Once the tab has been removed, the battery will start functioning after a few

seconds. Do not use batteries on which there is a sticky residue from the tab or other unwanted substance.

Use the nail grip to gently swing the battery drawer open. Do not press the drawer beyond the open position.

Page 7: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

12 13

General

Place the battery in the drawer as illustrated, so that the plus (+) sign on the battery is facing in the direction indicated by the small plus (+) sign on the round bat-tery holder (see the long arrow in drawing 1). You can use the provided battery magnet to steer the battery into place.

If the battery drawer does not close easily, the battery is incorrectly inserted.

Low battery indicationIn the standard setting, the hearing aid will produce a spoken message when the battery is nearly exhausted (see page 9). If the setting with tone indication has been chosen, four beep-tones will be produced. Once the battery is totally exhausted, the hearing aid will be completely silent. Exactly how long the hearing aid will function after the low battery indication varies from one case to another. We recommend that you always have a spare battery with you.

Never leave an exhausted battery in the hearing aid. Exhausted batteries may leak, damaging the hearing aid.

When changing battery, it is a good idea to hold the hearing aid over a table.

ImportantAlways place the battery in the actual battery draw-er as illustrated and not in the open space inside the hearing aid.

Page 8: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

14 15

General

Turning the hearing aid on and off

The battery drawer of your hearing aid also functions as the on/off switch.

Close the battery drawer to turn on the hearing aid. If you have just turned off the hearing aid, wait at least three seconds before turning it on again.

Changing the microphone grid

The microphone grid is available in different variants. For further information about selection and how to change the grid, please contact your hearing care pro-fessional.

Open the battery drawer to turn off the hearing aid.

In the standard setting a spoken message will indicate that the hearing aid has been switched on (see page 9).

Please remember to switch the hearing aid off when it is not in use. Remove the battery if the hearing aid will not be used for several days.

Page 9: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

16 17

General

Possible start-up settings

The hearing aid can be set to start up in two different ways:

• In the standard start-up setting, the hearing aid min-imises whistling while it is being placed on the ear.

• The alternative is a setting where the hearing aid whistles slightly while you place it on the ear.

Together with your hearing care professional you can choose the start-up setting that suits your needs best.

Automatic volume adjustment

The hearing aid volume is adjusted automatically in ac-cordance with your sound environment.

Fine tuning volume

Ordinarily, you cannot fine tune the volume in your hearing aid.

However, if you have a remote control for your hearing aid, the option of fine tuning the volume becomes available.

If your hearing aid has a remote control, please also re-fer to the user’s instructions for this.

ImportantIf the volume in your hearing aid is generally too loud or too weak, or the reproduced sounds are dis-torted, or you would like any further information, consult your hearing care professional.

Page 10: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

18 19

General

Remote control

- an alternative way of operating the hearing aid.

A remote control is an accessory for the hearing aid. It gives you a number of additional options, such as adjusting the volume or chang-ing the listening program.

For help to determine whether you could benefit from a remote con-trol, please consult your hearing care professional.

Listening programs

Ordinarily, your hearing aid has one listening program (Master).

However, if you have a remote control for your hearing aid, you can have several listening programs intended for specific listening situations. Depending on how your hearing care professional has programmed your hearing aid, you can have up to six programs.

At the back of this booklet your hearing care profes-sional can list the listening programs that are available in your hearing aid. If your needs change over time, the combination of listening programs can be changed.

When selecting a listening program, please remember that there are situations where it is particularly impor-tant to be able to hear the surrounding sounds (e.g. traffic, warning signals).

Page 11: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

20 21

General

You can choose from the following programs:

Master: Standard program

Acclimatisation*: Has the same features as the Master program, but provides slightly less amplification.

Music*: For listening to music.

TV*: For listening to the TV.

Comfort*: Attenuates background noise.

Audibility Extender*: Makes high-frequency sounds audible.

Zen*: Makes Zen tones. The tones are adjusted accord-ing to your hearing loss.

* This program can be made available if you have a re-mote control for your hearing aid. If your hearing aid has a remote control, please also refer to the user’s instructions for this.

The Zen program may be used with amplification so both the surrounding sounds and the Zen tones are heard together. Or, it may be used alone (without am-plification) in quiet when you are not required to hear surrounding sounds.

Up to two listening programs with one Zen style each can be programmed for Zen. Furthermore, a special Zen program can be made available. This is called Zen+ and can contain up to three Zen styles.

ImportantUse of the different Zen programs may interfere with hearing surrounding sounds including speech. The programs should not be used when hearing such sounds is important. Switch the hearing aid to a non-Zen program in those situations.

Page 12: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

22 23

General

Switching between the listening programsIf you have access to several programs via a remote control, a spoken message will sound in the standard setting each time you switch to another program (see page 9).

If you have chosen the tone indication setting, the dif-ferent tones tell you which program you have chosen:

• Program 1: One brief beep• Program 2: Two brief beeps• Program 3: Three brief beeps• Program 4: One long and one brief beep• Program 5: One long and two brief beeps• Zen+: Tone

Using a telephone

When using a telephone, we rec-ommend that you hold the tele-phone against your head at an an-gle above your ear, and not directly against the ear. If the sound is not optimal, try to move the telephone loudspeaker to a slightly different position.

Page 13: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

24 25

Hearing aid with a closed ear-tip

Hearing aid with a closed ear-tip

The ear-set consists of the following parts:1. Earwire2. Anchor3. Closed ear-tip

3a. Sound bore3b. Vent

4. Receiver5. Connector6. NanoCare wax guard

1.

2.3.

3a.

6.

4.

5.

3b.

Right/left identification

The earwire is available in different lengths for the right and left ear, respectively. The individual size is printed on the ear-set (see arrow). Red print indicates that it is for the right ear and blue print that it is for the left ear.

Page 14: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

26 27

Hearing aid with a closed ear-tip

Placing the hearing aid and closed ear-tip

Place the hearing aid behind the ear, so that the earwire rests comfortably on the ear, close to your head.

Removing the hearing aid and closed ear-tip

Remove the hearing aid from its position behind the ear.

Carefully pull the ear-tip out of the ear canal, while holding the lower part of the earwire.

If it is difficult, you can try to move the ear-tip carefully from side to side while pulling it out. It may also help to pull the outer ear backwards and upwards with the op-posite hand.

Insert the ear-tip in the ear canal while holding the low-er part of the earwire.

The anchor should only be used if necessary to secure the ear-set/hearing aid further. Remember to check at regular intervals that the hearing aid and the ear-set are positioned correctly.

Page 15: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

28 29

Hearing aid with a closed ear-tip

Cleaning

The following cleaning accessories are available for the hearing aid and ear-set.

1. Cloth2. Long wax removing tool3. Short wax removing tool4. Brush

Contact your hearing care professional if you need ad-ditional supplies of cleaning accessories.

3.2. 4.1.

The hearing aidClean the hearing aid with the provided cloth after use. Never use water or cleaning solutions to clean the hear-ing aid.

When the hearing aid is not in use, the battery drawer should be left open, so as to ventilate the hearing aid and allow it to dry.

The ear-setMake sure that your ear-set is clean and free of earwax, moisture and the like. Never use alcohol or other clean-ing solutions to clean the ear-set.

The earwireClean the earwire with the cloth after use. Never use water or cleaning solutions to clean the earwire.

Page 16: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

30 31

Hearing aid with a closed ear-tip

The ear-tipFirst change the NanoCare wax guard (see pages 60-63) and then use the holder to push the receiver out of the ear-tip.

If necessary, the ear-tip can – when disconnected from the rest of the ear-set – be rinsed thoroughly in lukewarm water. Allow it to dry overnight. Never use cleaning solutions to clean the ear-tip.

Important: The receiver must never come into contact with water.

If dirt has gathered on the re-ceiver, use the brush to remove it.

Clean the vent with the long wax removing tool (no. 2), as il-lustrated.

Clean the sound bore with the short wax removing tool (no. 3), as illustrated.

Page 17: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

32 33

Hearing aid with a closed ear-tip

Changing the ear-set

The ear-set should be changed as required. The life of an ear-set is individual and depends on a number of factors, such as how much the hearing aid is used and the type of earwax. Consult your hearing care profes-sional for advice on how often you should change your ear-set.

For further supplies of ear-sets or if the ear-tip size no longer fits your ear, contact your hearing care profes-sional.

The ear-tipRemove the ear-tip from the earwire by pushing the re-ceiver out of the ear-tip as described on page 30.

Place the new ear-tip on the ear-set. It is very important to ensure that the ear-tip is firmly secured. The ear-tip should be attached in such a way that the right/left identification mark on the receiver is still visible. See ar-row.

Page 18: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

34 35

Hearing aid with a closed ear-tip

Earwire and ear-tip size

The ear-set must fit your ear exactly. It is important to choose the correct earwire length and ear-tip size in or-der to ensure a good and comfortable fit.

Furthermore, to secure the position of the ear-tip in your ear canal, it may be necessary to use an anchor.

At the back of this booklet your hearing care profes-sional can write down the sizes selected for you.

The anchor

The anchor is supplied sepa-rately from the rest of the ear-set and can be used in different ways. First it is shown how the anchor can be used without pri-or trimming:

Pull the pointed end of the an-chor through the upper hole on the receiver located at the end of the earwire.

Continue pulling until the an-chor is stopped by the grip at the end. The angled grip should be pointing towards the hear-ing aid.

Your ear-set is now ready for use and is placed so that it rests comfortably in your ear.

Page 19: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

36 37

Hearing aid with a closed ear-tip

The anchor can also be trimmed to fit your ear:

Pull the pointed end of the an-chor through the upper hole on the receiver located at the end of the earwire.

Continue pulling until the an-chor is stopped by the grip at the end. The angled grip should be pointing towards the hear-ing aid.

Now guide the pointed end of the anchor through the lower hole to form a loop.

When the loop is the correct size, cut any excess off, leaving only the loop.

The anchor loop has the correct size when it supports the position of the ear-tip in the ear canal, and the ear-set sits securely in and on the ear.

Take great care to cut off all the excess so that the end of the an-chor loop is flush with the small hole and there are no sharp edges.

Use the tip of your finger to check for sharp edges. If part of the anchor sticks out through the hole, creating an uneven surface, this may cause irritation of the ear.

Page 20: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

38 39

Hearing aid with an open ear-tip

Hearing aid with an open ear-tip

The ear-set consists of the following parts:

1. Earwire2. Anchor3. Open ear-tip4. Receiver5. Connector6. NanoCare wax guard

Right/left identification

The earwire is available in different lengths for the right and left ear, respectively. The individual size is printed on the ear-set (see arrow). Red print indicates that it is for the right ear and blue print that it is for the left ear.

1.

2.3.

3.

6.

4.

5.

Page 21: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

40 41

Hearing aid with an open ear-tip

Placing the hearing aid and open ear-tip

Place the hearing aid behind the ear, so that the earwire rests comfortably on the ear, close to your head.

Make sure that the anchor is positioned correctly, so that the position of the ear-set is secured.

Check at regular intervals that the hearing aid and the ear-set are positioned correctly.

Insert the ear-tip in the ear canal while holding the low-er part of the earwire.

ImportantThe anchor should always be used with the hearing aid with an open ear-tip. If the hearing aid is not se-cured by the anchor, it can fall off your ear and be lost.

Page 22: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

42 43

Hearing aid with an open ear-tip

Removing the hearing aid and open ear-tip

Remove the hearing aid from its position behind the ear.

Carefully pull the ear-tip out of the ear canal, while holding the lower part of the earwire.

Cleaning

The following cleaning accessories are available for the hearing aid and ear-set.

1. Cloth2. Brush

Contact your hearing care professional if you need ad-ditional supplies of cleaning accessories.

2.1.

Page 23: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

44 45

Hearing aid with an open ear-tip

The hearing aidClean the hearing aid with the provided cloth after use. Never use water or cleaning solutions to clean the hear-ing aid.

When the hearing aid is not in use, the battery drawer should be left open, so as to ventilate the hearing aid and allow it to dry.

The ear-setMake sure that your ear-set is clean and free of earwax, moisture or the like, otherwise the ear-tip may come off. Never use alcohol or other cleaning solutions to clean the ear-set.

The earwireClean the earwire with the cloth after use. Never use water or cleaning solutions to clean the earwire.

The ear-tipIf necessary, the ear-tip can be rinsed.

Disconnect the ear-tip from the earwire and rinse the ear-tip thoroughly in lukewarm water. Allow it to dry overnight. Never use cleaning solutions to clean the ear-tip.

Important: The receiver must never come into contact with water.

If dirt has gathered on the re-ceiver, use the small brush to re-move it.

Page 24: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

46 47

Hearing aid with an open ear-tip

Changing the ear-set

The ear-set should be changed as required. The life of the ear-set is individual and depends on a number of factors, such as how much the hearing aid is used and the type of earwax. Consult your hearing care profes-sional for advice on how often you should change your ear-set.

For further supplies of ear-sets or if the open ear-tip no longer fits your ear, contact your hearing care profes-sional.

The ear-tipPull the ear-tip off the earwire.

Place a new ear-tip on the earwire. It is very important to ensure that the ear-tip is firmly secured.

Page 25: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

48 49

Hearing aid with an open ear-tip

Pull the pointed end of the an-chor through the upper hole on the receiver located at the end of the earwire.

Continue pulling until the an-chor is stopped by the grip at the end. The angled grip should be pointing towards the hear-ing aid.

Your ear-set is now ready for use and is placed so that it rests comfortably in your ear.

Earwire and ear-tip size

The ear-set must fit your ear exactly. It is important to choose the correct earwire length and ear-tip size in or-der to ensure a good and comfortable fit.

Furthermore, to secure the position of the ear-tip in your ear canal, you should use an anchor. The anchor can be trimmed to fit your ear.

Your hearing care professional will choose the correct ear-set size and help you trim the anchor. Also see the instructions on how to trim the anchor.

At the back of this booklet your hearing care profes-sional can write down the sizes selected for you.

The anchor

The anchor is supplied sepa-rately from the rest of the ear-set and can be used in different ways. First it is shown how the anchor can be used without pri-or trimming:

Page 26: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

50 51

Hearing aid with an open ear-tip

The anchor can also be trimmed to fit your ear:

Pull the pointed end of the an-chor through the upper hole on the receiver located at the end of the earwire.

Continue pulling until the an-chor is stopped by the grip at the end. The angled grip should be pointing towards the hear-ing aid.

Now guide the pointed end of the anchor through the lower hole to form a small loop.

When the loop is the correct size, any excess should be cut off, leaving only the loop.

The anchor loop has the correct size when it supports the position of the ear-tip in the ear canal, and the ear-set sits securely in and on the ear.

Take great care to cut off all the excess so that the end of the an-chor loop is flush with the small hole and there are no sharp edges. Use the tip of your finger to check for sharp edges. If part of the anchor sticks out through the hole, creating an uneven surface, this may cause irritation of your ear.

Page 27: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

52 53

Hearing aid with a custom ear-tip

Hearing aid with a custom ear-tip

The ear-set consists of the following parts:

1. Earwire2. Receiver (placed inside the custom ear-tip)3. Custom ear-tip with extraction cord4. Connector5. NanoCare wax guard6. Vent (optional) Important: Never attempt to disconnect the earwire from the custom ear-tip.

Right/left identification

The earwire is available in different lengths for the right and left ear, respectively. The individual size is printed on the ear-set. Red print indicates that it is for the right ear and blue print that it is for the left ear.

The custom ear-tip has ”Widex” printed on it (see arrow). Red print indicates that it is for the right ear and blue print that it is for the left ear.

1.

3.

5.6.

2.

4.

Page 28: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

54 55

Hearing aid with a custom ear-tip

Placing the hearing aid and custom ear-tip

Insert the custom ear-tip in the ear canal while holding the low-er part of the earwire. It may also help to pull the outer ear back-wards and upwards with the op-posite hand.

Removing the hearing aid and custom ear-tip

Remove the hearing aid from its position behind the ear.

Take hold of the extraction cord and carefully pull the custom ear-tip out of the ear canal.

Place the hearing aid behind the ear, so that the hearing aid and earwire rest comfortably on the ear, close to your head.

ImportantDo not pull the earwire to remove your hearing aid. Use the extraction cord.

Page 29: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

56 57

Hearing aid with a custom ear-tip

Cleaning

The following cleaning accessories are available for the hearing aid and ear-set.

1. Cloth2. Brush3. Wax removing tool

Contact your hearing care professional if you need ad-ditional supplies of cleaning accessories.

The hearing aidClean the hearing aid with the provided cloth after use. Never use water or cleaning solutions to clean the hear-ing aid.

When the hearing aid is not in use, the battery drawer should be left open, so as to ventilate the hearing aid and allow it to dry.

The ear-setMake sure that your ear-set is clean and free of earwax, moisture or the like. Never use alcohol or other cleaning solutions to clean the ear-set.

The earwireClean the earwire with the cloth after use. Never use water or cleaning solutions to clean the earwire.

3.1. 2.

Page 30: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

58 59

Hearing aid with a custom ear-tip

The custom ear-tipImportant: The custom ear-tip, in which the receiver is placed, must never come into contact with water.

If dirt has gathered on the cus-tom ear-tip, use the small brush to remove it. You can also clean the outside of the ear-tip with the cloth.

If the earwire needs to be replaced

Changing the earwire for the custom ear-tip requires special tools and experience. We recommend that you consult your hearing care professional when the ear-wire needs replacement. Do not attempt to do it your-self.

If the custom ear-tip no longer fits your ear, contact your hearing care professional.

If your ear-tip is provided with a vent, use the wax removing tool to clean the vent.

Page 31: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

60 61

General

NanoCare wax guard

The NanoCare wax guard helps protect the hearing aid against earwax. Always use NanoCare wax guards with your hearing aid. Otherwise the warranty for your hear-ing aid will be void.

The NanoCare wax guard system consists of the follow-ing parts:

1. Holder2. Removal hook3. Wax guard

NanoCare wax guards come in a carrying case. The wax guard is mounted on one end of the holder.

Changing the NanoCare wax guard

Hearing aid with a closed ear-tipThe wax guard can be changed with or without the ear-tip attached to the earwire.

Hearing aid with an open ear-tipRemove the ear-tip from the earwire.

Hearing aid with a custom ear-tipDo NOT remove the ear-tip from the earwire.

1. Insert the removal hook into the used wax guard placed in the sound outlet.

2. Pull the wax guard straight out.

Closed ear-tip and custom ear-tip

Open ear-tip

1.

2.

3.

1.

1.

2.

2.

Page 32: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

62 63

General

3. Now turn the holder around so that the used wax guard is away from the receiver and the new one is in position to be inserted.

After inserting the new wax guard, discard the holder with the used wax guard attached to the removal hook. Never reuse a wax guard.

The frequency with which the NanoCare wax guard should be changed varies from one individual to an-other depending on, for example, the type and amount of earwax produced.

If you have any questions regarding your NanoCare wax guard, please contact your hearing care profes-sional.

4. Insert the holder into the opening of the sound outlet and gently press the wax guard onto the receiver.

5. Pull the holder straight out. The new wax guard will automatically dismount from the holder and remain in place.

Closed ear-tip and custom ear-tip

Open ear-tip

ImportantIf the wax guard fits loosely, discard it and insert an-other. If the wax guard becomes dislodged while the ear-tip is placed in the ear canal, please contact your physician. Do not try to remove the wax guard from your ear canal yourself.

5.4.

4. 5.

3.

Page 33: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

64 65

General

In case of malfunction

Problem Potential cause Solution

The hearing aid is dead

The hearing aid is not turned on

Make sure the battery drawer is closed

The earwire is broken

Contact your hearing care professional

The battery is dead or does not work

Insert a new battery in the hearing aid

The sound outlet of the ear-tip is blocked

Closed ear-tip: Clean the blocked sound bore (see page 30) Open ear-tip: Replace or clean the ear-tip Custom ear-tip: Clean the ear-tip (see page 58)

The NanoCare wax guard is blocked

Change the wax guard

Problem Potential cause Solution

The hearing aid volume is not powerful enough

The battery is nearly exhausted

Insert a new battery in the hearing aid

The sound outlet of the ear-tip is blocked

Closed ear-tip: Clean the blocked sound bore (see page 30) Open ear-tip: Replace or clean the ear-tip Custom ear-tip: Clean the ear-tip (see page 58)

The NanoCare wax guard is blocked

Change the wax guard

Your ear is blocked by earwax

Contact your ENT doctor/physician

Your hearing may have changed

Contact your hearing care professional

Page 34: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

66 67

General

Problem Potential cause Solution

The hearing aid whistles continuously

Your ear is blocked by earwax

Contact your ENT doctor/physician

The earwire is yellow and stiff

Contact your hearing care professional

The ear-tip is not correctly placed in your ear canal

Take the ear-tip out and reinsert it

The ear-tip fit is too loose

Contact your hearing care professional

The receiver is not adequately secured in the ear-tip

Closed and open ear-tip: Replace the ear-tip. If the problem persists, contact your hearing care professionalCustom ear-tip: Contact your hearing care professional

The receiver is inserted in the wrong hole

Closed ear-tip: Remove the ear-tip and insert the receiver as illustrated on page 33.

Caring for your hearing aid

With proper care, your hearing aid will give you con- sistent reliable service. Here are some things you can do to prolong the life of your hearing aid:

• Switch your hearing aid off when it is not in use. Should you not use it for several days, take out the battery.

• Treat the hearing aid as the valuable object it is: with care. When the hearing aid is not in use, keep it in its case in a cool, dry location where it cannot be reached by children or pets.

• When not in use, do not expose the hearing aid to ex-treme heat or high humidity.

• In environments with high humidity, a Widex drying kit may be used daily to reduce the amount of mois-ture inside the hearing aid. See the instructions en-closed with the Widex drying kit.

Page 35: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

68 69

General

• Do not wear your hearing aid in the shower or swim-ming or when using a hair dryer, perfume or other sprays.

• Never try to open or repair the hearing aid yourself. • Do not wear your hearing aid during x-ray, MR scans,

CT scans, short-wave diathermy, or similar radiation treatments and never place your hearing aid in a mi-crowave oven. These are some of the types of radia-tion that can damage your hearing aid. Radiation from, for example, room surveillance equipment, burglar alarms and cellular telephones is weaker and will not damage the hearing aid.

• Widex hearing aids are not certified for use in mines or other areas with explosive gases.

• To maintain the proper shape of the ear-set, be care-ful not to twist or squeeze it out of shape when your hearing aid is placed in the case.

Good advice

• The use of hearing aids increases the risk of accumu-lation of earwax. Contact your physician/ENT doctor if you suspect that a plug of earwax has accumulated in your ear. Earwax may not only reduce your own hearing but also the effect of the hearing aid consid-erably. It is a good idea to ask your physician to clean your ears a couple of times a year.

• Please be sure to keep the hearing aid and its parts and accessories out of the reach of children, who might place them in their mouths. Also keep batter-ies out of children’s reach and discard used batteries carefully. Do not change batteries in front of children and do not let them see where you keep your sup-ply.

• Batteries are very small and can easily be mistaken for pills or the like. Never put a battery or hearing aid in your mouth for any reason as you may risk swal-lowing it. In case of ingestion, contact your physician immediately.

Page 36: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

70 71

General

• The hearing aid will not restore normal hearing but can help you make best possible use of your remain-ing hearing ability. However, you should be aware that it takes time to get used to a new hearing aid and new sounds.

• The hearing aid is made of modern non-allergenic materials. Still, in rare cases skin irritation can occur. If you notice skin irritation in or around your ear or ear canal, contact your hearing care professional.

• Please be aware that the use of any type of hearing aid may involve a slightly increased risk of infection in the ear canal. An infection can arise as a result of inadequate ventilation of the ear. Therefore, we rec-ommend that you remove the hearing aid and ear-set from your ear at night to allow the ear canal to be ventilated. Make sure that you clean and inspect your hearing aid and ear-set as required. If an infection oc-curs, you should seek medical attention and contact your hearing care professional for advice on how to disinfect the various hearing aid parts. Do not under any circumstances use alcohol, chlorine or similar substances.

Your hearing aid(To be filled out by the hearing care professional)

Date: _______________________

Battery size: _________________

Ear-set: ❑ Closed ear-tip ❑ Open ear-tip ❑ Custom ear-tip

Ear-tip size: Left ________ Right ________

Earwire size: Left ________ Right ________

Listening programs Chosen program position

Master

Acclimatisation

Music

TV

Comfort

Audibility Extender

Zen

Page 37: 9 514 0126 001 #01 - Hearing aids, hearing loss, tinnitus ...webfiles.widex.com/WebFiles/9 514 0126 001 01.pdf · If you wear hearing aids on both ears, it is a good idea to ask your

¡9 514 0126 001r¤ Printed by HTO / 2009-05 9 514 0126 001 #01¡#01v¤