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Page 1: 9 frank goller-benefits-of-home-healthcare_ncas_2011

Benefits of Home Healthcare for

Ambulatory Surgery Patients

India Home Health Care Pvt. Ltd.

Frank Goller - CEO

Page 2: 9 frank goller-benefits-of-home-healthcare_ncas_2011

Definition of Home Healthcare

Home Healthcare is defined as

2

Requirements for Home Healthcare service

Healthcare service provided to a person with a medical need, who

needs support at their own home by trained staff

• Understanding the specific need of the patient due to their medical

condition

• Ability to evaluate any change in the condition of the patient

• Documentation and reporting according to expected standards

Only trained staff is able to provide this with quality

Page 3: 9 frank goller-benefits-of-home-healthcare_ncas_2011

Benefits of Home Healthcare

3

• Ensure compliance with post-operative

orders and minimize post-operative

complications

• Provides a supportive, caring, yet

professional face, thereby reducing

demands on the surgeon’s precious time

• Timely update by home care staff to

nurse on recuperation process

• Minimizes need for “unnecessary” patient

visits to the clinic/hospital

• Increases patient satisfaction with their

overall surgical experience

Home Care Nurses function as Eyes and Ears of the Doctor at the bedside

To The Doctor To Their Patients

• Reduces anxiety

• Offers continuum of care

• Provides support and care that will help

the patient through the initial recovery

process

• Reduces need for hospitalization and

hence the cost

• Decreases the amount of perceived

immediate and residual pain

• Proven that patients feel and sleep better

after a home visit by a Registered Nurse

(US research)

Increases diversity of procedures that can be done, as monitoring and care at home is assured

Page 4: 9 frank goller-benefits-of-home-healthcare_ncas_2011

Role of Home Care Nurse in Post-op Care

Assessing General Status

& Report to Doctor

Checking Vitals

Medication Review

Diet Compliance

Wound Care

Mobilization Review

Teaching and Reinforcement

Superior Outcome

for Patient

4

Page 5: 9 frank goller-benefits-of-home-healthcare_ncas_2011

How can quality of care be assured @ home?

5

Qualified Staff

Standard Procedures

Communi-cation

Technology

Partnership

Qualified staff required to provide quality care

• Registered Nurse – B.Sc/GNM

• Medical/Surgical experience

• Capable of working independently

• Excellent documentation and communication skills

Defining standard protocols on post-

operative best practice and

communicating to the company/staff

working with the surgeon

Structured communication between

nurse and surgeon enabled by

technology, processes and

documentation

Utilizing the latest technologies to

support the care process and to

ensure a safe recovery process

Working with the treating doctor

in a partnership to minimize

information gap

Page 6: 9 frank goller-benefits-of-home-healthcare_ncas_2011

Patient

Doctor IHHC

Treatment Care

Feedback/Results

Care Plan

Collaboration of Doctor and India Home Health Care

Page 7: 9 frank goller-benefits-of-home-healthcare_ncas_2011

India Home Health Care Pvt. Ltd. (IHHC)

• IHHC was started end of 2009 in Chennai to provide quality care at the

bedside of the patient

– We are working with doctors and hospitals to provide home service to their

patients

• Since May 2011 we have extended our operations into Bangalore and are

currently evaluating additional cities to be opened within the next few

months

• IHHC works with full-time employees who are constantly trained by us and

our partners

7

Page 8: 9 frank goller-benefits-of-home-healthcare_ncas_2011

Services Offered by IHHC

Registered Nurse

Associate Nurse

Personal Care Taker

8

Visit 8h+ Care

P P

P

P

Physiotherapist P

Page 9: 9 frank goller-benefits-of-home-healthcare_ncas_2011

Contact details

India Home Health Care Pvt. Ltd.

9

Web

www.indiahomehealthcare.com

No. 2, 3rd Lane, McNichols Road

Chetpet, Chennai – 600 031

Phone: 044 - 64 62 60 60

Email: [email protected]

CHENNAI

104, Ground Floor, 17th C Main, 5th Cross,

5th Block, Koramangala

Bangalore – 560 095

Phone: 96866 69538 / 39 / 40

Email: [email protected]

BANGALORE