9.1-Develop Human Resource Plan

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Project Human Resource Management

11DevelopHuman

Resource Plan

AcquireProject Team

DevelopProject Team

ManageProject Team

Project HumanResourceProcesses

Initiating

Planning

Executing

Monitoring and Controlling

Closing

Professional & Social Responsibility

Chapter 9

PROJ 517Project Managerial Professional


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Overview

Purpose

To organize, develop and manage the project team Project Team:

Individuals that have some types of assigned role and responsibility tocomplete the project. (Also called as the Projects Staff)

Project Management Team: Individuals that are responsible for project management activities. (Also

called as the leadership, core, executive team)

Work with project stakeholders

Concerned with All aspects of people management

Involving the project team in the planning and decision-making efforts

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Knowledge Areas and Process Groups

Project

ManagementProcess Groups

Knowledge

Areas

Initiating

(2)

Planning

(20)

Executing

(8)

Monitoring

&Controlling

(10)

Closing

(2)

Human

ResourceManagement

X

(1)

X

(3)

Develop

Human

Resource Plan

Acquire

Project Team

DevelopProject Team

Manage

Project Team

3Note: (n) represents the number of project management process in the project group


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Project Human Resource Management Overview

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Develop

HumanResource Plan

AcquireProject Team

DevelopProject Team

ManageProject Team


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5

The process of identifying and documenting projectroles, responsibilities, and required skills, reporting

relationships, and creating a staffing managementplan.

Develop HumanResource Plan

The process of confirming human resourceavailability and obtaining the team necessary to

complete project assignments.

Acquire Project

Team

The process of improving the competencies, teaminteraction, and the overall team environment to

enhance project performance.

Develop Project

Team

The process of tracking team member

performance, providing feedback, resolving issues,and managing changes to optimize project

performance.

Manage Project

Team

Human Resource Management Four Processes


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6

Human Resource

Management PlanDevelop HumanResource Plan

Project Staff Assignments

Resource Calendars

Acquire Project

Team

Team Performance

Assessment

Develop Project

Team

Change RequestsManage ProjectTeam

Key Outputs for Human Resource Management Processes


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DevelopHuman

Resource Plan

AcquireProject Team

DevelopProject Team

ManageProject Team

Enterprise

/Organization

Estimate Activity

Resource

Activity Resource

Requirement Human Resource

Management Plan

Project Staff

Assignment

Report

Performance

Performance

Report

Change Requests

Perform Integrated

Change Controlprocess

Approved Change Requests

Team Performance

Assessments

Updates

Organizational Process Assets

Resource

Calendars


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9.1

Develop Human Resource Plan


Planning Process Group

88

Initiating

Planning

Executing

Monitoring and Controlling

Closing

Professional & Social Responsibility

DevelopHuman

Resource Plan

AcquireProject Team

DevelopProject Team

ManageProject Team


PROJ 517Project Managerial Professional


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Purpose To identify and document project roles, responsibilities,

and required skills, report relationships, and create astaffing management plan

HR Planning Notes: Roles: includes individuals & groups

Staffing Management Plan How & when project team will be acquired

Criteria for releasing project team member

Identification of training needs Time-Building

Plans for recognition & rewards programs

Compliance consideration

Safety issues

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Develop Human Resource Plan Process

Inputs

ActivityResource

Requirements

EnterpriseEnvironmental

Factors

OrganizationalProcess Assets

Tools & Techniques

OrganizationCharts and

PositionDescriptions

Networking

Organizational

Theory

Outputs

HumanResource Plan

10DevelopHumanResource Plan

AcquireProject Team

DevelopProject Team

ManageProject Team



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Inputs Tools & Techniques Outputs

DevelopHuman

Resource Plan

AcquireProject Team

DevelopProject Team

ManageProject Team


Activity Resource Requirements

Enterprise Environmental Factors



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Develop Human Resource Plan - Inputs

Activity Resource Requirements

To determine the human resource needs for theproject Basis of estimate

Assumptions made

Resource availability

Quantity of resources needed

Descriptions of project management activities The preliminary requirements regarding the required

people and competencies for the project teammembers are progressively elaborated as part of thehuman resource planning process

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Enterprise Environmental Factors

The enterprise environmental factors that caninfluence the Develop Human Resource Planprocess include: Organizational culture and structure

Existing human resources

Personnel administration policies

Marketplace conditions

Technical

Interpersonal

Logistical

Politics

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The organizational process assets that can influencethe project team with the Develop Human ResourcePlan process include:

Organizational standard processes and policies and

standardized role descriptions Historical information on organizational structures that

have worked in previous projects Templates:

Organizational charts

Position descriptions

Appraisals

Conflict Management

Checklists Any information related to HR, e.g. reward, ground rule

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InputsTools &

TechniquesOutputs

DevelopHuman

Resource Plan

AcquireProject Team

DevelopProject Team

ManageProject Team


Organization Charts and Position Descriptions

Networking

Organizational Theory


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Develop Human Resource Plan - T&Ts

Organization Charts and Position Description

Type of Organizational Formats: Hierarchical-type charts

Matrix-based charts

Text-oriented formats

Other Sections of the project Management Plan

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Hierarchical-Type Charts

Show positions and relationships in a graphic, top-down format

Work breakdown structures (WBS)

To show a breakdown of project deliverables

Organizational Breakdown Structure (OBS)

To arrange according to an organization's existingdepartments, units, or teams with the project activities orwork packages listed under each department.

Resource Breakdown Structure (RBS) To display categories by type of resources

Tracking project costs and aligned with the organizationalaccounting system

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Matrix-Based Charts

Responsibility Assignment Matrix (RAM)

Used to illustrate the connections between work

packages or activities and project team members.

RACI Chart: Type of RAM

Stands for Responsible-Accountable-Consult-Inform

Shows all activities associated with one person and all

people associated with one activity Ensure that there is only one person accountable for

anyone task to avoid confusion

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Matrix-Based Charts

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RACI Chart: Type of RAM.

Stands for Responsible-Accountable-Consult-Inform


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Text-Oriented Formats

Team member responsibilities that require detaileddescriptions can be specified in text-orientedformats

Similar to a job description Usually in outline format

Provide information: Responsibilities, Authority, Competencies, and Qualifications.

Various names including position descriptions and

role-responsibility-authority forms Used as templates for future projects

when the information is updated throughout thecurrent project by applying lessons learned

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Other Sections of the project Management Plan

Responsibilities description in different areas

of the project management plan

Risk, Quality, Communication Plan

Example:

Risk Registershow the individual assigned as

having responsibility for the listed risks

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Networking The formal and informal interaction with others in an

organization, industry, or professional environment

To understand political and interpersonal factors that willimpact the effectiveness of various staffing managementoptions

Human resources networking activities include: proactive correspondence

luncheon meetings

informal conversations including meetings and events

trade conferences

Symposia

Can be a useful technique at the beginning of a project

To enhance project management professional developmentduring the project and after the project ends

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Organizational Theory

To provide information regarding the way people, teams, andorganizational units behave

Effective use of this information can:

Shorten the amount of time, cost, and effort needed to create thehuman resource planning outputs

Organizational Types:

Theory takes into account the type of different organizational structures thatthe project is being carried out within and applied it to the human resource

planning efforts.

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FunctionalWeak

Matrix

BalancedMatrix

Strong

MatrixProjectization


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Inputs Tools & Techniques Outputs

DevelopHuman

Resource Plan

AcquireProject Team

DevelopProject Team

ManageProject Team


Human Resource Plan


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Develop Human Resource - Outputs

Human Resource Plan

A part of the project management plan To provide guidance on how project human resources should be defined, staffed,

managed, controlled, and eventually released.

Roles and responsibilities

Role

AuthorityResponsibility

Competency

Project organization charts

A graphic display of project team member and their

reporting relationships

Staffing management planStaff acquisitionResource calendars

Staff release plan

Training needs

Recognition and rewards

Compliance

Safety

HumanResource

Plan

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Human Resource Plan


The label that describes the work that a person isaccountable for

Example: Senior Programmer, Business ManagerRole

Clarifies whether a role has the ability to assign resources,

make decisions and sign approvalsAuthority

Describes the work that an individual within the role is

required to performResponsibility

The skill and capacity that is required to complete thisproject activities associated with the roleCompetency

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Human Resource Plan


The label that describes the work that a person isaccountable for

Example: Senior Programmer, Business ManagerRole

Clarifies whether a role has the ability to assign resources,

make decisions and sign approvalsAuthority

Describes the work that an individual within the role is

required to performResponsibility

The skill and capacity that is required to complete thisproject activities associated with the roleCompetency

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Human Resource Plan

Staffing Management Plan

Where will they come form?Staff acquisition

When are people available? When will they be used?

Resource HistogramResource calendars

When will resources be released and no longer be charged the project?Staff release plan

What training do the project team member need?Training needs

What are they? What are the criteria for their use?Recognition and

rewards How will the project comply with any rules related to human resources?

e.g. complying with applicable government regulations, union contracts..Compliance

What policy and procedures protect the project team members?

e.g. Occupational Health and Safety Act (OHSA Act)Safety

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Figure: Sample Resource Histogram

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Documents

9.1-Develop Human Resource Plan