911 Colgate SAP MDM Solution

Real Experience. Real Advantage.

[

]

OrangeCountyConventionCenter

Orlando,Florida| May 15-18,2011

Product, Supplier, Finance, and Other Data

JianMing Se,Colgate

AndreasSeifried,SAP

Agenda

Colgate MDM Program

MDM Program principles

Our progress to-date

Our collaboration with SAP & MDM Tools

Our next steps

SAP MDM Update

CP Overview

Our Vision

To Become the Best Truly Global

Consumer Products Company

Global Scale

$15.6B global consumer products company

Products sold in 223 countries

82% of sales from international operations

38,000 Colgate people worldwide

Operations in over 80 countries

Balanced Geographic Division Split

14% North America

19%

Europe/South

Pacific

21%

Latin America

27%

Greater

Asia/Africa

19%

Focused on FOUR Core Categories

Oral Care 43% Personal Care 22%

Home Care 22% Pet Nutrition 13%

Global IT Structure

Global

Development &

Americas(New Jersey)

Europe/AfricaDublin GSSO

Mumbai

Asia PacificKuala Lumpur

98% of our business is on SAP

Same System, Same Information, Same Performance, Same Process

- EVERYWHERE -

Sales From Global Brands

1980 1990 2010

24%

56%

85%

Current Enterprise Systems Infrastructure

North America

Europe/Africa

Asia Pacific

Latin America

The Master Data Challenge

Master data is stored in multiple, disconnected systems/databases

Unmanaged master data is notoriously inaccurate, full of discrepancies,

incomplete and leads to poor business decisions

?CustID AddressName

Bill SmithW0605 100 Park St.

CustID StreetName

W. Smith6 100 Park Av .

Is this the

same customer?

- 2007

Harmonize 4 big objects across R/3 instances and other applications

Setup global master data management organization as a part of Shared

Service Organization

Create global master data repository and manage master data centrally

Global Data Synchronization solution integrated with Material Master

6 year plan

Data Sync with Retailers (GDS 2007))

Vendor (first priority)

Finance (GL Account/Cost Center)

Product

Customer

Vendor

MDM Domain

MDM Vendor Domain

Governance

MDM Organization

Business Processes

Business Rules

Continuous

Improvement

KPI reports

Business process Simplification

Data Cleansing

Vendor Attributes

Global Standards

Global Management of 130+ Attributes

New Vendor Numbering

Technology

MDM Tools

Workflow/ User Interface

Downstream system

Vendor

Vendor Domain Principles

Application Server

Composite Application Logic

Procurement RequestorGeneral

Requestor

Business Workflow + Rule Engine

Change Log, WorkFlow History

Staging Area

MDM NW 5.5ECC 6.0 / R/3 4.6

Central Repository

MDM ABAP API

BI

BI KPI Analytical

Reporting

eBuy

TaxWare ECC 6.0 / R/3 4.6ECC 6.0 / R/3 4.6

Transaction Systems

Development

MDM Netweaver 5.5 2007 (Vendor)

Vendor -MDM: Business Roles

Business Functional Areas

Initiator of a

Vendor Request

Enter 20+ basic

fields about

the vendor

Decision making

Admin activities

Finance

Information/Data

Validates basic

data about the

new Vendor.

Validates Vendor

meets

procurement

policy

Additional

approval

Final review

General

Requestor

Procurement

Data

Specialist

Finance

Data

Specialist

Procurement

Approver

Finance

Approver

Data

Validator

Business Scenarios

Create

Update

Extend

Block

Unblock

Mass Create/Change

All vendors maintenance via MDM - Global

All ECC txn code for vendors maintenance removed

Live - Globally

Latin America 2008

Europe Division 2009

Asia-Pacific 2009

North America 2009

Hills 2009

2010

Vendors KPI Reports

Quarterly Block Program

MDM Vendor

Change Management

KPI Sample

Finance

MDM Domain

MDM Finance Domain

Governance

Organization

KPI reporting

Centralised Process

GL Accounts

Rationalize GL Accounts

Harmonise/Standardize GL Accounts

Cost Centers

Rationalize Cost Centers

Standardize Cost Centers Definitions

Finance Domain Principles

Technology

Phase 1 Solution Manager (GL/CC)

Phase 2 MDGF (CC)

Phase 3 - MDGF (GL)

Solution Strategy of Master Data Governance

Solution

Strategy

Deliver out-

of-the-box

Object

Model

Reusability &

Extensibility

Data

Replication

Data

Maintenance

Master Data Governance Applications (MDGx)

Business Processes

Data MaintenanceValidations &

Data Quality ChecksApproval

3rd party systems

Business

Suite

systems

Central

maintenance of

master data

Processing

in MDG

Replication via

enterprise

services

MDG

External Services(DUNS External providers

Local adaptations

in operative

systems

Key Messages

Sydney has to allow for generic object modeling by data steward overcoming the need for technical consultants

Request master

data change

Validate & approve

request

Analyze process

quality

Identify & resolve

exceptions

Analyze data quality

Replicate data

Local adaption

Mission is to build applications that provide master data governance (MDG) for

process centric, selected master data types

MDG Process Flow

from End-User

Perspective

Leveraging SAP for

Integrated Process

SAP 2009 / MDM Strategy and Direction - 23

CONFIDENTIAL

MDGF - Approval WorkFlow for Cost Centers

Casual User or Data

SpecialistData Validator

Raise request and

enter data on a

webpage

Review

Request

Approve?

Activate

Master

Data

Need to

revise

data?

Update

revised

data

Changes Are

Distributed

Close

Request

End

YES

NO

NO

YES

MDGF

Close

Request?

YES

NO

ECC

Create/Update

Master Data

End

Confidential

Cost Center?

Alternate

Hierarchy

Exists?

Update Alternate

Hierarchy

YES

YES

NO

NO

MDM - Finance

2010

Solution Manager

Cost Center Governance

GL Account Governance

P&L account rationalisation

Aligned to Corporate Chart of Account

Blocked 9,000 accounts globally

2011

MDGF (EhP5)

Cost Center Governance

Balance Sheet GL account rationalisation

GL account mapping

GL account Governance

Scenarios

Create

Update

Extend

Block/Unblock

Mass create/change

Product

MDM Domain

27

PH attributes

Govern PH Attrib Category, Sub Category, Segment, Brand, Sub Brand, Variant

MDGM

Workflow/User Interface Design

GLOBAL

through data quality and superior insightMDM Product Domain

GovernanceProduct Hierarchy Product Attributes Technology

Product Domain Principles

Organization

Processes

Create/Change/

Block/Unblock

Mass Change

KPI Reporting

Standards

500+ Attributes

SKU Number

MDM - Product

SKU Attributes

Global SKU # structure

500+ attributes

Finished goods

Governance Scenarios

In-house manufacture

Purchase finished goods

Co-pack

Division SKUs

Single request multiple SKUs

Multiple extend capabilities

Mass Load/Change

MDGM selected as the choice (tool)

Development in-progress

Target Go-Live (Phase 1) - early 2012

Master Data Vision - End -State (Journey)

One standard global process and definition for each domain

One organization to maintain consistency, drive accuracy and

effectiveness

One system platform which will send master data to all applications

One source for data One Truth !

Challenges

Business resources availability

Savings quantification

Standard business definitions and processes

Risk management

Downstream systems remediation


SAP Master Data Management Portfolio Overview

SAP Business Objects Data Services

High performing extract, transform and load

capabilities

Industry leading data quality tools including

comprehensive support for profiling, matching, data

enrichment and address validation

SAP Master Data Governance

Out-of-the-box, domain-specific governance

applications to centrally create, change, distribute

master data with a focus on SAP Business Suite

Ensures that all master data is ready for use in

SAP NetWeaver Master Data Management

Application-agnostic infrastructure to consolidate

and harmonize master data in heterogeneous

environments

Complements SAP Master Data Governance for

SAP Solutions for

Master Data Management

Establish trust in your

key information

Integrated Solution Suite for

Master Data Management


SAP Master Data Governance In Business Suite 7 Innovation 2010 (shipped Dec 2010)

Master Data Governance for Financial Data

Create or change Chart of Accounts, GL Accounts and

Hierarchies, (Group) Companies, Profit and Cost Centers and

their Hierarchies, Cost Elements and Hierarchies

Data distribution to operational systems via Enterprise

Services (SOA) or ALE

Master Data Governance for Supplier Data

Create or change corporate, company, or purchasing attributes

of supplier master data

Mass data upload and mass change capabilities

Data quality services such as duplicate check and address

validation

Data distribution to operational systems via SOA or ALE

Master Data Governance for Material Data

Create or change identifying and descriptive attributes of

material master data, including governed classification

Mass data upload and mass change capabilities

Data quality services such as duplicate check

Data distribution to operational systems via ALE

Master Data Governance for Custom Objects

Framework for data modeling, UI configuration, validation, and

distribution of custom-defined master data objects

General

Available

May 12


SAP Master Data Governance EhP5 Version

Productive

Quality

De

sig

n

Pa

rtne

rs / C

o-

Inn

ova

tion

Quality

Pro

of-o

f-

Concept

May-12, 2011

Unrestricted Shipment

Special program only for

limited no. of customers.

Period to build market

credential and scale-out

field, service & support.

Release to every

customer

Cu

sto

me

r

Va

lida

tion

Development Close

Dec.2010

Ramp-Up Program Start

Design Partners (EhP5&6)Automotive (Supplier, Material, User-

Defined)

CP (Financials, Supplier, Material, User-

Defined)

HT (Financials, Material, Cust. Object)

SAP AG(Customer)

CP (Material, Supplier)

CompletedCP & Insurance (Financials)

Automotive (Supplier)

2 CPs, HT & Pharma (Material)

HT (Custom Object)

CompletedChemicals (Financials)

Consumer P. (Material)

Design Partners / Co-Innovation Proof-of-Concept

Customer Validation

Ramp Up

No further ramp-up seats

available

>30 active projects

Implementations ongoing

Several project go-lives

before end of ramp-up

Ramp Up Gen. Availability

General

Available

May 12


PLANNED (6 18 months)

SAP Master Data Governance Roadmap Overview Summary of Currently Planned Key Innovations

SAP MDG for financial data

(accounts, companies, profit and

cost centers, cost elements and

respective hierarchies)

SAP MDG for supplier data (focus

on corporate, company and

purchasing-related data )

SAP MDG for material data (focus

on corporate data for identification

and classification)

SAP MDG for custom-defined

objects

Mass data transfer and mass

change capabilities

Data replication to operational

systems via enterprise services,

ALE or files

SAP ERP 6.0 Enhancement Package 5

(shipped Dec.2010)

TODAY FUTURE

GA




SAP Confidential Information This is the current state of planning and may be changed by SAP at any time.










and classification)


objects


change capabilities



ALE or files


(shipped Dec.2010)

Enhancements to standard data

models and validations for existing

SAP MDG domains

SAP MDG for customer data

(focus on corporate data)

Enhanced flexibility of user

interface configurations and of

change request processes

Remote search on the hub (from

client) and ad-hoc replication

scenarios

Improved search and matching as

well as data enrichment

Improved distribution via ALE and

enterprise services

Process quality analytics (e.g.

based on Service Level

Agreements)


Next Versions

TODAY FUTURE

GA




SAP Confidential Information This is the current state of planning and may be changed by SAP at any time.










and classification)


objects


change capabilities



ALE or files


(shipped Dec.2010)

Enhancements to standard data

models and validations for existing

SAP MDG domains

SAP MDG for customer data

(focus on corporate data)

Enhanced flexibility of user

interface configurations and of

change request processes

Remote search on the hub (from

client) and ad-hoc replication

scenarios

Improved search and matching as

well as data enrichment

Improved distribution via ALE and

enterprise services

Process quality analytics (e.g.

based on Service Level

Agreements)

Further extensions to the standard

master data domains, pot.

industry-specific

application foundation regarding

extensibility, flexibility, usability,

and ease of consumption

Further analytical capabilities and

Enterprise Information

Management and Information

Governance portfolio

SAP Master Data Governance for

selected reference data domains


Next Versions


Future Versions

TODAY FUTURE

GA

Want to learn more about

SAP Master Data Governance?

Andreas SeifriedProduct ManagerSAPMaster Data Management

SAP AGDietmar-Hopp-Allee 1669190 Walldorf, Germany

E [email protected]

Please visitwww.sap.com/mdm

Day Time Room ID Title

Mon. 10:30am S220A 0901

Wed. 01:30pm S220A 0911

ASUG customer presentations related to SAP Master Data Governance

Meet us at the EIM Demo Pod in the

Business Analytics campus (#112)
mailto:[email protected]://www.sap.com/mdm

Questions?

Questions?

Documents

911 Colgate SAP MDM Solution