9.30h - Antonio Hernandez

Embed Size (px)

Citation preview

  • 7/29/2019 9.30h - Antonio Hernandez

    1/21

    1

    Risk Management

    PAHO Perspective

    Antonio Hernandez

    Regional Advisor on Physical Infrastructure & Technology

    Pan American Health Organization / World Health Organization

    Antonio Hernandez

    Regional Advisor on Physical Infrastructure & Technology

    Pan American Health Organization / World Health Organization

    CURSOE

    OFICIN

    A

    DE

    TRABALHOS

    OBRE

    GERENCIAMENTOD

    E

    RISCOE

    SEGUR

    CURSOE

    OFICIN

    A

    DE

    TRABALHOS

    OBRE

    GERENCIAMENTOD

    E

    RISCOE

    SEGURANANA

    EMS

    A

    A

    EMS

    ADEDE

    Sao

    Paulo

    -SP,

    Brazil

    Nov.

    5

    7,

    2007

  • 7/29/2019 9.30h - Antonio Hernandez

    2/21

    2

    OutlineOutline

    The Pan American Health Organization PAHO

    Risk Management (RM) Concepts

    Health Technology Taxonomy & Trends

    Physical Infrastructure & Technology - RM Perspective

    Challenges & Opportunities

    The Pan American Health Organization PAHO

    Risk Management (RM) Concepts

    Health Technology Taxonomy & Trends

    Physical Infrastructure & Technology - RM Perspective

    Challenges & Opportunities

  • 7/29/2019 9.30h - Antonio Hernandez

    3/21

    3

    ORGANIZATIONS LEADERSHIPORGANIZATIONS LEADERSHIP

    Director:

    Dr. Mirta Roses Periago

    Deputy Director:

    Dr. Cristina V. Beato

    Assistant Director:

    Dr. Carissa Etienne

    Director of Administration:

    Mr. Michael Boorstein

    Director:

    Dr. Mirta Roses PeriagoDeputy Director:

    Dr. Cristina V. Beato

    Assistant Director:

    Dr. Carissa Etienne

    Director of Administration:

    Mr. Michael Boorstein

  • 7/29/2019 9.30h - Antonio Hernandez

    4/214

    ORGANIZATIONS HISTORY

    International Sanitary Bureau (ISB) is formed by the First GeneralInternational Sanitary Convention of American States

    19021902

    ISB renamed Pan American Sanitary Bureau19231923

    Adoption of the Pan American SanitaryCode which continues in force today

    19241924

  • 7/29/2019 9.30h - Antonio Hernandez

    5/215

    ORGANIZATIONS HISTORY

    Ratification of the Pan American Sanitary Code by all the AmericanRepublics.

    International Health Conference drafts the Constitution for a

    World Health Organization.Pan American Sanitary Conference reorganizes the Bureau and its

    Governing Bodies, and gives a new name to the organization: the PanAmerican Sanitary Organization (PASO).

    Establishment of the World Health Organization (WHO).

    PASO also becomes the WHO Regional Office for the Americas(AMRO).

    PASO becomes the specialized agency for health for the InterAmericanSystem.

    Pan American Sanitary Organization is renamed Pan American HealthOrganization (PAHO).

    19361936

    19461946

    19471947

    19481948

    19491949

    19501950

    19581958

  • 7/29/2019 9.30h - Antonio Hernandez

    6/21

    6

    AMROWashington, DC

    USA

    AMROWashington, DC

    USA

    AFROBrazzaville,

    Rep. Du Congo

    AFROBrazzaville,

    Rep. Du Congo

    EMROAlexandr ia,

    Egypt

    EMROAlexandria,

    Egypt SEARONew Delhi,

    India

    SEARONew Delhi ,

    India

    WPRO

    Manila,Philippines

    WPRO

    Manila,Philippines

    EUROCopenhagen,

    Denmark

    EUROCopenhagen,

    Denmark

    HQGeneva,

    Switzerland

    HQGeneva,

    Switzerland

    Regional StructureRegional Structure

  • 7/29/2019 9.30h - Antonio Hernandez

    7/21

    7

    HeadquartersHeadquarters

    Country OfficesCountry Offices

    CentersCenters

    CFNICFNI

    CARECCAREC

    PANAFTOSAPANAFTOSA

    BIREMEBIREME

    CLAPCLAP

    CEPISCEPIS

    INCAPINCAP

    PRESENCE OF PAHO IN THE REGIONPRESENCE OF PAHO IN THE REGION

  • 7/29/2019 9.30h - Antonio Hernandez

    8/21

    8

    PAHO MEMBERSTATESPAHO MEMBERSTATES

    Antigua and Barbuda

    Argentina

    Bahamas

    BarbadosBelize

    Bolivia

    Brazil

    Canada

    Chile

    Colombia

    Costa Rica

    Cuba

    DominicaDominican Republic

    Ecuador

    El Salvador

    Grenada

    Guatemala

    Antigua and Barbuda

    Argentina

    Bahamas

    BarbadosBelize

    Bolivia

    Brazil

    Canada

    Chile

    Colombia

    Costa Rica

    Cuba

    DominicaDominican Republic

    Ecuador

    El Salvador

    Grenada

    Guatemala

    Guyana

    Haiti

    Honduras

    JamaicaMexico

    Nicaragua

    Panama

    Paraguay

    PeruSaint Kitts and Nevis

    Saint Lucia

    Saint Vincent and

    the Grenadines

    Suriname

    Trinidad and Tobago

    United States

    Uruguay

    Venezuela

    Participating States

    France

    Kingdom of the

    NetherlandsUnited Kingdom of Great

    Britain and Northern

    Ireland

    Associate Member

    Puerto Rico

    Observer States

    SpainPortugal

  • 7/29/2019 9.30h - Antonio Hernandez

    9/21

    9

    PAHO - Specialized Agency on HealthPAHO - Specialized Agency on Health

    Organization of American

    States

    Specialized Agency

    Inter American

    Systems

    United Nations

    SystemPAHOPAHO

    Regional Office of the

    World Health Organization

  • 7/29/2019 9.30h - Antonio Hernandez

    10/21

    10

    Risk ManagementRisk Management

    Risk Management is a Process to Make Decision

    that will Eliminate or Minimize the Consequences

    of a Accidental Losses

    The Process: Objective

    Efficient

    Pragmatic

    Risk Management is a Process to Make Decision

    that will Eliminate or Minimize the Consequences

    of a Accidental Losses

    The Process: Objective

    Efficient

    Pragmatic

  • 7/29/2019 9.30h - Antonio Hernandez

    11/21

    11

    Risk Management Program PurposeRisk Management Program Purpose

    Protect the Organization/Institution Against Loss

    Property Loss

    Net Income Loss Liability Loss

    Personnel Losses

    Protect the Organization/Institution Against Loss

    Property Loss

    Net Income Loss Liability Loss

    Personnel Losses

  • 7/29/2019 9.30h - Antonio Hernandez

    12/21

    12

    Risk Management Program ComponentsRisk Management Program Components

    Risk Identification

    Risk Analysis

    Loss Prevention

    Claims Management Disaster Preparedness

    Risk Identification

    Risk Analysis

    Loss Prevention

    Claims Management Disaster Preparedness

    HEALTH TECHNOLOGIES

  • 7/29/2019 9.30h - Antonio Hernandez

    13/21

    13

    HEALTH TECHNOLOGIES

    People's Health Environmental Health

    Community Health Services Individual Health Services

    Protection

    Technologies

    Clinical

    Technologies

    MedicalEquipmentand Devices

    ClinicalProcedures

    Organization

    Information

    Infrastructure

    and Equipment

    Prevention

    Technologies

    Promotion

    Technologies

    Support

    Technologies

    Pharmaceuticaland OtherProducts

    TELEMEDICINETELEMEDICINE

    Electronic Medical Record

    Epidemiological Information Clinical Information

    Health Information System

    ee--HealthHealthTeleTele--HealthHealth --

    Source: Developing Health Technology Assessment in Latin America and the Caribbean - PAHO/WHO

  • 7/29/2019 9.30h - Antonio Hernandez

    14/21

    14

    Health TechnologiesHealth Technologies

    Assessment

    Safe, and Cost-effective Interventions ...

    Regulation

    Efficacy, Safety and Quality Devices

    Management

    Planning, Acquisition, Use, Maintenance, Evaluation &Discharge

    Technical Support Service

    Training, Information, Maintenance

    Assessment

    Safe, and Cost-effective Interventions ...

    Regulation

    Efficacy, Safety and Quality Devices

    Management

    Planning, Acquisition, Use, Maintenance, Evaluation &

    Discharge

    Technical Support Service

    Training, Information, Maintenance

  • 7/29/2019 9.30h - Antonio Hernandez

    15/21

    15

    Health TechnologiesHealth Technologies

    Convergence

    Moving to Uniformity

    Integration

    Process of Incorporated as Equals

    Development

    Accelerated

    Interoperability

    Exchange Information Among Them

    Convergence

    Moving to Uniformity

    Integration

    Process of Incorporated as Equals

    Development

    Accelerated

    Interoperability

    Exchange Information Among Them

  • 7/29/2019 9.30h - Antonio Hernandez

    16/21

    16

    HEALTH SERVICES PHYSICAL AND

    MEDICAL DEVICES REGULATION

    PLANT OPERATION

    MAINTENANCE SERVICES

    CLINICAL HOSPITAL

    DEVICES

    ENGINEERING ENGINEERING

    TECHNOLOGICAL INFRASTRUCTURE

    INDUSTRIALMEDICAL EQUIPMENT TECHNOLOGY MANAGEMENT

    HEALTHCARE FACILITY DEVELOPMENT

    MAINTENANCE

    ARCHITECTURE AND ENGINEERING

    E-HealthTele-Health

    Telemedicine

    HEALTHCARE TECHNOLOGY ASSESSMENT

    TH S/EV -A H H

    1

    ENERGYMANAGEMENT

    MAINTENANCEMANAGEM ENT

    SAFETYANDBIO-SAFETY

    ENVIRONMENTALMANA GEMENT

    DISASTER PREPAREDNESS

    HEALTHCARE FACILITIESHEALTH CARE FACILITIES

    ENGINEERING PROGRAMSENGINEERING PROGRAMS

    TH S/EV -A H H

    HEALTH CARE FACILITYDEVELOPMENTHEALTHCAREFACILITYDEVELOPMENT

    FUNCTIONALPROGRAMMING

    DESIGN

    CONSTRUCTION

    INSTALLATION

    ACEPTANCE TEST

    OPERATION ANDMAINTENANCE

    PLANNING

    EQUIPMENT

    THS /EV-AHH

    EQUIPMENT TECHNOLOGYMANAGEMENEQUIPMENTTECHNOLOGYMANAGEME

    PLANNINGPLANNING

    PROCUREMENTPROCUREMENT

    MANAGEMENTMANAGEMENT

    ASSESSMENTASSESSMENT

    DISPOSALDISPOSAL

    REPLACEMENTREPLACEMENT

    MEDICAL DEVICE REGULATION PROGRAMMEDICAL DEVICE REGULATIONPROGRAM

    Define &Classify"MEDICALDEVICE"Define &Classify"MEDICAL DEVICE"

    PrePre --MarketApprovalMarketApproval

    PostPost--MarketVigilanceMarketVigilance

    AuditManufacturer &DistributorAuditManufacturer &Distributor

    ApplyPreApply Pre -- MarketAssessmentControlsMarketAssessmentControls

    HarmonizeRegulatoryRequirementsHarmonizeRegulatoryRequirements

  • 7/29/2019 9.30h - Antonio Hernandez

    17/21

    17

    Paradigm Shift in HealthcareParadigm Shift in Healthcare

    Old Paradigm : Service-Centered CarePrimary Health Care (Alma Ata)

    Hospital without Walls

    Reaching the Community

    New Paradigm: Patient-Centered Care

    Point-of-Care TechnologiesPersonal Monitoring Devices

    Telemedicine

    Old Paradigm : Service-Centered CarePrimary Health Care (Alma Ata)

    Hospital without Walls

    Reaching the Community

    New Paradigm: Patient-Centered Care

    Point-of-Care TechnologiesPersonal Monitoring Devices

    Telemedicine

    PAHO T h i l C tiPAHO Technical Cooperation on

  • 7/29/2019 9.30h - Antonio Hernandez

    18/21

    18

    PAHO Technical Cooperation on

    Health Services

    Physical Infrastructure & Technology

    PAHO Technical Cooperation on

    Health Services

    Physical Infrastructure & Technology

    To Collaborate with the Member States in

    National Development

    and

    Institutional Capacity Building

    on

    Healthcare Technology

    To Collaborate with the Member States in

    National Development

    and

    Institutional Capacity Building

    on

    Healthcare Technology

    Ch ll i LA&CCh ll i LA&C

  • 7/29/2019 9.30h - Antonio Hernandez

    19/21

    19

    Challenges in LA&CChallenges in LA&C

    Technology Dependant Countries

    Lack of National Policy for Science & Technology in Health

    Few Medical Device Regulatory Programs

    Limited use of Evidence-Based Information for Decision-Making

    Limited or No Use of Norms, Standards and Codes

    Average 50% of Equipment Out of Service or Not in Use

    Obsolete Buildings and Highly Deteriorated (50%)

    Shortage of Professional and Technical Staff

    Few Universities & Technical School with Programs on BE, CE,

    Lack of Physical Infrastructure Planning Programs

    Deficient Maintenance Programs & After Sale Support Service

    Low Budget Allocation for Maintenance

    Lack of Equipment Inventories and Control Systems

    Continuous Acquisition of Technology

    Technology Dependant Countries

    Lack of National Policy for Science & Technology in Health

    Few Medical Device Regulatory Programs

    Limited use of Evidence-Based Information for Decision-Making

    Limited or No Use of Norms, Standards and CodesLimited or No Use of Norms, Standards and Codes

    Average 50% of Equipment Out of Service or Not in Use

    Obsolete Buildings and Highly Deteriorated (50%)

    Shortage of Professional and Technical Staff

    Few Universities & Technical School with Programs on BE, CE,

    Lack of Physical Infrastructure Planning Programs

    Deficient Maintenance Programs & After Sale Support Service

    Low Budget Allocation for Maintenance

    Lack of Equipment Inventories and Control Systems

    Continuous Acquisition of Technology

  • 7/29/2019 9.30h - Antonio Hernandez

    20/21

    20

    OpportunitiesOpportunities

    National Strategic Alliances (Public-Private)

    Coordination with Academic Sector

    Interaction with Scientific and Professional Societies

    Work with PAHO/WHO Collaborating Centers

    Institutional Capacity Building on Technology Management

    Networks of9 Experts

    9 Institutions

    Links to Global Initiatives9 International Standards for Healthcare Technology (OMS/ISO/IEC/ITU)9 Health Technology Assessment (HTAi)

    9 Medical Devices Regulation (GHTF/PAHO)

    9 Global Alliance for Patient Safety (WHO)

    9 e-Health/Telemedicine (PAHO/WHO)

    9 Integrating Healthcare Enterprise (IHE)- Patient Care Domain (HIMSS/ACCE)

    National Strategic Alliances (Public-Private)

    Coordination with Academic Sector

    Interaction with Scientific and Professional Societies

    Work with PAHO/WHO Collaborating Centers

    Institutional Capacity Building on Technology Management

    Networks of9 Experts

    9 Institutions

    Links to Global Initiatives9 International Standards for Healthcare Technology (OMS/ISO/IEC/ITU)9 Health Technology Assessment (HTAi)

    9 Medical Devices Regulation (GHTF/PAHO)

    9 Global Alliance for Patient Safety (WHO)

    9 e-Health/Telemedicine (PAHO/WHO)

    9 Integrating Healthcare Enterprise (IHE)- Patient Care Domain (HIMSS/ACCE)

  • 7/29/2019 9.30h - Antonio Hernandez

    21/21

    21

    Risk Management Program is a EnablerFactor for Quality, Safety, Equity and

    Cost-Effectiveness on

    Health Services Delivery

    Risk Management Program is a EnablerFactor for Quality, Safety, Equity and

    Cost-Effectiveness on

    Health Services Delivery